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Text Content

 * Platform
   * * The Platform
     * 
       Retention Marketing Platform
       Access shared data, connected experiences & retention tracking
     * Our Integrations
     * Platform in Action
     * Product Releases Hub
   * * Our Products
     * 
       SMS
       Reach shoppers anywhere with mobile experiences that convert.
     * 
       Reviews & UGC
       Collect and display customer content across the buyer journey.
     * 
       Loyalty & Referrals
       Create custom-tailored loyalty and referral programs.
     * 
       Subscriptions
       Boost recurring revenue with easy-to-add subscription offerings.
     * 
       Email
       Drive more engagement with personalized, eye-catching emails.
   * * Ready to see how it
       all works?
       Get a demo
 * Customers
   * * Our Customers
     * Case Studies
       Find out what our customers love about our platform.
     * Customer Success
       Meet the team that ensures you get the most out of Yotpo.
   * * Winning with Yotpo
     * DIME Beauty Sees Retention Skyrocket With Yotpo
 * Enterprise
 * Pricing
 * Resources
   * * Learn
     * Resources
       Learn how to drive retention rates through the roof.
     * Is Typing
       Email & SMS inspiration. By marketers, for marketers.
     * Yotpo Blog
       Get the latest news and insights from the team at Yotpo.
     * Ebooks & Guides
       Deep dive into all the essential topics about retention.
     * Free Tools
       Analyze, calculate & generate with our free retention tools.
     * Videos & Webinars
       Watch video tutorials from eCommerce retention experts.
   * * Connect
     * Contact us
     * Help Center
     * Yotpo Community
     * Become a Partner
     * Careers
   * * Highlights
     * 
       2024 Black Friday Calendar
       Everything you need to do for Black Friday, and when.
     * 
       Amazing Women in eCommerce
       Highlighting the amazing women pushing our industry forward.
     * 
       Yotpo RX
       Accelerating incredible Black and Indigenous-owned brands.
 * Log in

Log in
Get a demo
Get a demo



BE THE MARKETER YOU CAN BE

with

Turn one-time shoppers into customers for life and maximize customer value with
Yotpo’s Retention Marketing Platform.


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THE BUILDING BLOCKS TO CREATE CUSTOMERS FOR LIFE

Our reviews, SMS and email, loyalty and referrals, and subscriptions products
spark engagement and increase retention — all in one place.


SMS MARKETING

Drive sales and make instant connections through text messages customers
actually read.

Explore more



EMAIL MARKETING

Create personalized email experiences that drive sales and boost customer
lifetime value.

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SUBSCRIPTIONS

Boost recurring revenue by offering convenience at the click of a button.

Explore more



REVIEWS & UGC

Enhance your site with AI-driven displays of quality reviews and customizable
galleries.

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LOYALTY & REFERRALS

Motivate customers with rewards and turn them into brand advocates.

Explore more



A PLATFORM BUILT TO DRIVE MORE SALES FROM REPEAT SHOPPERS

We put all your retention solutions on one platform, so you can create seamless
post-purchase journeys tailored to each customer and track performance —
allowing you to see what drives your retention forward, and take action to
optimize.

See how Get a demo
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Watch the video


DON’T JUST TAKE OUR WORD FOR IT. MEET OUR BRANDS.

171%

higher repeat purchase rate for Loyalty & SMS members

”We wanted to create experiences that truly resonate. Yotpo condensed our
marketing tools into a cohesive system, making it easy to recognize and engage
shoppers at every stage.”

Emma Standing,
Head of Customer Experience & eCommerce at Bubble

Read more
+25k

5-star reviews and an above average order-to-review conversion rate

"Brooklinen wouldn't be what it is without our customers, and we need to know
how they feel about us so we can create better, more positive experiences."

Jack Lorentzen,
Senior Associate at Brooklinen

Read more
+253X

ROI from Loyalty-SMS flows and 3X CTR on VUGC

“There are so many opportunities to tailor promotions based on the shared data
in Yotpo’s platform. We can send a text to just one loyalty tier and also offer
a segmented promotion.”

Callie Tivnan,
eCommerce Manager at Barefaced

Read more
+8X

ROI from loyalty and 44% increase in AOV from loyalty members

"The performance of RevRewards was better than what we modeled. Look at the LTV
for the best customers; members are shopping nearly four times a year."

Sally Minto,
Digital Director at Revolution Beauty

Read more
+43%

MoM subscriber growth and millions in sales since launch

“Being able to send personalized messages throughout the loyalty customer
lifecycle has helped us retain our customers and build up our SMS community.”

Kim Zorn,
Head of Performance at Princess Polly

Read more
+56%

of all sales are from engaged shoppers who have interacted with reviews

"Yotpo has been vital in understanding, do people like this product? Are they
engaging with this product in the way that we want them to?"

Tom Montgomery,
Co-founder & CMO at Chubbies

Read more


MARKETING THAT ACTUALLY MOVES THE NEEDLE

YOUR GOALS BROUGHT TO LIFE

Get to Know Your Customers
Engage Throughout the Journey
Drive Repeat Purchases

MAKE IT PERSONAL, THERE’S A JOURNEY FOR EACH CUSTOMER

With all of your data in one place, access customer behavior, engagement, and
more to build the right strategy for each shopper

Get a demo
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Get a single view of your customer
All data combined into one customer profile for maximum details

See the full customer journey
Deep dive into every step in your customer timeline

Engage customers in a value exchange
Collect meaningful feedback with ease

EXPERIENCES THAT SHOPPERS WANT TO BE A PART OF

Harness your customer data to craft tailored communications that inspire
customer loyalty

Get a demo
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Target the Right Customer
Understand which message you want to send to who

Optimize the Journey
Automate personalization at scale by elevating your flow network

Build Experiences That Bring Them Back
Reward engaged customers at the right moments to keep them coming back

RETENTION MANAGEMENT AND OPTIMIZATION

Connected solutions power our holistic approach to retention, empowering brands
to iterate and act

Get a demo
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Understand Performance
Understand your retention KPIs and progress

Identify Opportunities
Visualize where in the journey needs optimization

Optimize Accordingly
Get data-driven recommendations to bring more customers back


READ THE LATEST FROM YOTPO

Multi-Message Campaigns: Email & SMS

Discover how our single setup can help you crush your campaign goals.

Take it for a spin

Is Typing...

Get inspired to write attention-grabbing messages.

Learn more

Retain Forward - December 2023

Peep Yotpo’s Fall 2023 Product Innovation Event, where we shared new product
features & updates.

Discover now
Be the marketer you can be


Platform
 * Platform
 * SMS
 * Reviews & UGC
 * Loyalty & Referrals
 * Subscriptions
 * Email
 * Pricing

Resources
 * Resources
 * Blog
 * Integrations
 * Product Releases
 * Use Cases
 * Community
 * Amazing Women in eCommerce

Partnerships
 * Become a Partner
 * Agency Partner Program
 * Managed Services Program
 * Build an Integration

Company
 * About Yotpo
 * Contact us
 * Careers
 * Request a demo
 * Customer Success

Support
 * Contact Support
 * Help Center
 * Connect with an Agency
 * Accessibility Statement
 * API Documentation
 * API Changelog
 * Yotpo Status

Be the marketer you can be

SIGN UP FOR

Sign up for weekly email & SMS inspiration by marketers, for marketers.


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“Yotpo is a fundamental part of our recommended tech stack.”

Laura Doonin, Commercial Director

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