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REGIONAL ESIMS

Orange FR
Holiday Zen 12GB

£17.50

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Holiday EU 30 GB

£35.00

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30 GB
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120
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£28.00

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WHY SIM LOCAL?

GET CONNECTED FAST

Grab an eSIM plan instantly and get set up in minutes.

TRAVEL GLOBAL, PAY LOCAL

Stay connected worldwide, and avoid costly roaming rates.

HAVE IT BOTH WAYS

Keep your existing SIM to receive calls as usual.



OUR TOP ESIM QUESTIONS

What is an eSIM?

An eSIM is the modern version of the old-fashioned plastic SIM cards which have
historically been used in mobile phones as a piece of hardware that sits inside
your phone.

An eSIM is software that allows you to download a Sim instantly to your phone,
allowing you to connect to a local mobile network almost anywhere in the world.

An eSIM is a more convenient, and environmentally friendly way for you to
connect.

Simply download the Sim Local app today, activate a bundle, and go.

‍

Can I return my eSIM?

If you've purchased an eSIM and have not yet activated it yet, you can return it
for a full refund within 60 days of purchase.

To do this:
- Go to My eSIM and click on plan details.
- If the plan has not been activated, you will see the 'Return Plan' option.
- Select it and confirm.
- Your refund will be processed automatically.

Already activated your plan and having an issue with your eSIM? Contact us for
assistance.

What payment methods do you support?

Sim Local accepts:

- Visa (including Visa PrePaid, Visa Premium Deferred Debit)
- Mastercard (including all cards associated with Mastercard (i.e Maestro)
- Apple Pay
- Google Pay
All credit/debit card transactions on simlocal.com are processed securely by
Stripe, to keep your information safe.

Can I switch between eSIM profiles?

Yes, absolutely. One of the advantages of eSIMs is that you can have several
plans on your phone at any time and switch between them instantly depending on
where you are and the plan you wish to use.

‍

Please note: Some devices will limit the number of eSIMs you can store on your
phone at any one time and you may need to remove an old eSIM to use a new one.

Can I use more than one eSIM at a time?

One of the advantages of eSIMs is that you can have several plans on your phone
and switch between them instantly, depending on where you are and the plan you
wish to use. Depending on your device, you may be able to use a
dual-eSIM configuration, but typically you cannot use more than two at the same
time.

You can check your device manufacturer guidelines for more information.

‍Please note: Some devices will limit the number of eSIMs you can store on your
phone at any one time and you may need to remove an old eSIM to use a new one.
(Typically 8-10 eSIMs)

Can I keep my eSIM if I change my phone number?

Yes, your eSIM is associated with your phone rather than your operator plan or
phone number.

What does validity and activation mean?

Validity refers to the number of days a plan can be used for.

- Most of our plans are valid for 30 days but some smaller data plans are only
valid for 7 days.
- It is best to choose the plan that suits your needs according to how long you
are travelling for and how much data you will use.
- The validity period will start when you activate your plan or when you land in
the relevant country according to the operator you are with.

Please check your plan details for when the validity period starts.

‍Activation refers to when you download and install your eSIM and it’s ready to
use.
- Please ensure you check with your individual plan details or contact customer
services if there is an issue with activating your plan.

‍Please note: Guest checkout activates your chosen plan at the time of purchase.
To activate your plan later, we recommend signing up so that you can log into
your account to activate your plan when you travel.

When can I install my eSIM?

We recommend that you download and install your eSIM just before travel, and
when you have a Wi-Fi connection.

Each of our operators have slightly different activation rules so please check
your plan before travel for when the validity period will start and end, to
ensure the maximum use from your eSIM.

We also have retail units at many major airports to provide any assistance or
advice you may need. ‍

See our store locations.

See all questions


HELP AND SUPPORT

Need help getting connected? Read frequently asked questions about eSIM, or
contact us directly below.

View FAQs
Customer Support


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CATCH UP WITH OUR NEWS

Ditch the Plastic: Here's How to Get an eSIM

Traditional SIM cards can be a nuisance. That’s why we think it’s time for you
to ditch fiddly, physical SIMs and get an eSIM. In this article, we explore who
could benefit from an eSIM, how to get an eSIM, and discuss some common eSIM
concerns to put your mind at ease.

Read More
Unlocking Your Phone: A Guide

Unlocking your phone usually conjures up the horror of forgotten passcodes, the
scanner not recognising your face or fingerprint (you can’t forget those and
make up and facial hair shouldn’t make a difference but that’s a different
topic) or running out of chances to get back into your phone. In this article,
we breakdown how to tell if your phone is unlocked, the benefits of unlocking
your phone and give you a simple step-by-step guide for how to unlock your
phone.

Read More
Top 5 Travel Essentials for your Next Trip

Holidays are great. Packing for holidays and remembering to include all your
travel essentials to still discover that your phone charger is still sitting
nicely on your bed, or that you’re going to have to buy suncream when you get to
your destination or even at the airport... less great. If this scenario is
making you feel stressed or anxious, you’re not alone.

Read More
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