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Submitted URL: https://thecityflats.com/
Effective URL: https://www.thecityflats.com/
Submission: On May 16 via api from US — Scanned from DE
Effective URL: https://www.thecityflats.com/
Submission: On May 16 via api from US — Scanned from DE
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</form>Text Content
About Us
* Bookings
Our LocationsFlatmate Community HubFAQs
Contact UsReserve Now
Mobile menu
Daily StaysMonthly Lease
LocationSelect property
Check-in - Check-outPick a date
No. of GuestsSelect no. of guestNone12345
Search
OUR BOOKING TYPES
Explore the ideal type of stay that perfectly suits your preferences and needs!
Daily Stays at The CityFlats
Stay with us during your vacation within the bustling cities of Manila and Cebu.
Minimum 1 night stay.
Monthly Lease at The CityFlats
Feel at home with our welcoming and affordable accommodation rates for long-term
stays.
Minimum 6 months stay.
OUR LOCATIONS
Say goodbye to the hassle of commuting and driving!
THE FLATS AMORSOLO
Makati City, Metro Manila
THE FLATS BGC
BGC City, Taguig City
THE FLATS CEBU
Cebu Business Park, Cebu City
WHY CHOOSE THECITYFLATS?
Find your ideal home with us and turn your dreams into reality.
AFFORDABLE PRICES
With affordable living arrangements in prime locations, such as Makati, BGC and
in Cebu, The Flats is a place where you can thrive.
AMENITIES
Housekeeping and concierge services, parking, and accessible rooms are readily
available to all our Flatmates.
COMMUNITY
Get to know your Flatmates in our communal areas designed to help induce
creativity and collaboration.
FLATMATE COMMUNITY HUB
Explore our latest blog issues right here!
5 REASONS WHY THE FLATS MAKES CITY LIVING EASIER
A lot of us daydream about living in Makati. And we couldn't blame you! After
all, Makati is the city where most professionals come to.
Read more
YOUR HOME AWAY FROM HOME
It feels good to live in an environment that nurtures your passion to live,
work, and play...
Read more
TermsPrivacy Policy
Contact Us
+ 63 998 382 2837
FACEBOOK.COM/THECITYFLATSPH
TIKTOK.COM/@THECITYFLATSPH
INSTAGRAM.COM/THECITYFLATSPH
TERMS AND CONDITIONS
--------------------------------------------------------------------------------
Welcome to Collo.ph, our goal is to provide a mobile application where you, as a
tenant, can have an overview of all relevant information and documents of the
space you are renting. It is also a tool where you can view your billing
summary, upload proof of payments, update payment statuses, report maintenance
issues and directly chat with your property manager. By using the Collo Tenant
application, (the "App") you agree to be bound by these Terms of Use (this
"Agreement"), whether or not you register as a tenant of Collo.ph. If you wish
to become one of the users and make use of Collo.ph’s Services (the "Services"),
please read these Terms of Use. The term "App" is deemed to refer to using of
the Services by means of a computer, a mobile device or a mobile application.
You should also read the Collo.ph Privacy Policy, which is incorporated by
reference into this Agreement and available on the Website. If you do not accept
and agree to be bound by all of the terms of this Agreement, including the
Collo.ph Privacy Policy, do not use the Website or the Services. Please contact
us with any questions regarding this Agreement.
1. Acceptance of Terms of Use Agreement
* 1.1. This Agreement is an electronic contract that establishes the
legally binding terms you must accept to use the Website or Mobile App
and to become a "Tenant." For purposes of this Agreement, the term
"Tenant" means a person who provides information to registered Collo.ph’s
Property Managers who have successfully enrolled the “Tenant’s” data on
the Collo Website or to participate in the Services in any manner,
whether such person uses the Services as a free member or a subscriber.
The term “Property Manager” is someone who directly manages a unit that
the Tenant has rented. The Property Manager is then using Collo.’s
Property Manager Website platform where he records all relevant
information of properties that he or she is handling. The term “Owner” is
described as the owner of the property who holds the Property Title and
has the final say on the rental fees and other rates or fees, terms and
conditions, agreements and other related information that will be state
on the Contract of Lease. This Agreement includes Collo.ph Privacy Policy
published on the Website and terms disclosed and agreed to by you if you
become a member or advertiser or if you purchase Services or accept
additional features, products or Services we offer on the Website, such
as specific terms and terms governing features, billing, free trials,
discounts and promotions.
* 1.2. By accessing the App or using the Services, you accept this
Agreement and agree to the terms, conditions and notices contained or
referenced herein and consent to have this Agreement and all paid notices
provided to you in electronic form. Please print a copy of this Agreement
for your records. This Agreement may be modified by Collo.ph from time to
time, such modifications to be effective upon posting by Collo.ph on the
Website.
* 1.3. By using the Services, you consent to receive this Agreement in
electronic form by using the Services. To withdraw this consent, you must
cease using the Services and terminate your account.
* Our Services
* 1.4. Our service is a mobile app wherein the tenant, has selected a
Property Manager who uses Collo.ph and have given all related information
when renting property, whether residential, commercial, office types.,
etc. The information given by the tenant will include personal or company
data such as Complete Name, Company Name, Mobile No., permanent address,
copies of your valid ID and other required information in order to make a
rental contract of the space. With this on hand, the Property Manager
will be able to record your information including bills and payments
throughout the duration of the tenant’s rent. Once the Property Manager
uploads all information in Collo’s Property Management web-based
platform, it will automatically send a link to the tenant’s registered
email so that the user can access the App. After the Tenant has
downloaded the app, he or she will be able to use its functions, such as
viewing relevant information of the property he or she is renting,
receive billing statements for rental fees, utilities and others; and
will be able to update its statuses by uploading proof of payments,
report maintenance issues or problems of furniture, appliances, fixtures
that came with the rented property or other related items; have a chat
function where tenant can directly communicate with the property manager.
Aside from those, the tenant will also receive notifications, automated
emails for billings, welcome notes, etc.,.
* YOU ACKNOWLEDGE THAT COLLO.PH DOES NOT PROVIDE ACCOMODATION OR LOGISTICS
SERVICES OR FUNCTION AS A LANDLORD.
2. Eligibility
* 2.1. You must be at least 18 years of age to access and use the Services.
Any use of the Services is void where prohibited. By accessing and using
the Website, you represent and warrant that you have the right, authority
and capacity to enter into this Agreement and to abide by all of the
terms and conditions of this Agreement. Using the Services may be
prohibited or restricted in certain countries. If you use the Services
from outside of the Philippines, you are responsible for complying with
the laws and regulations of the territory from which you access or use
the App or Services.
3. Tenants
* 3.1. Property Managers may register a Tenant at no cost or with cost
depending on the subscription plan that the Property Manager has applied
for in Collo.ph. As a Tenant, you may use some, but not all, of the
features and Services that may be available within the Services. To
access or use certain additional features and Services which Collo.ph may
in its sole discretion offer at certain times, you may also become a
paying subscriber to the Services. The policies of such additional
Services that are disclosed to you when you subscribe to the Services are
a part of this Agreement. Absent special offers, you acknowledge and
agree that if your Property Manager is not a subscriber, you will not be
able to use all the features and Services available within the Services.
A Tenant profile (both subscribers and non-subscribers) may remain posted
on the Property Manager’s Collo Website platform even if that Member is
not actively using the Services.
4. Term and Termination
* 4.1. This Agreement will remain in full force and effect while the
Property Manager use the Services and/or are a User.
* 4.2. All listings are active until the Collo property manager triggers
the “move out” action ("Tenant Move-out") set by the enrolled in the
listing. If such a Listing Termination Date is not set, then the listing
is considered active.
* 4.3. You may de-activate your account in the App if you have discussed it
with your property manager or if Property Manager has stopped his or her
subscription to Collo.
* 4.4. Should you wish to cancel your subscription without speaking
directly to the Property Manager, kindly email hello@collo.ph for
reviewal of your account.
* 4.5. Collo.ph may terminate or suspend your listing and/or membership in
the Services at any time without notice if Collo.ph believes that you
have breached this Agreement. Upon such termination or suspension, you
will not be entitled to any refund of unused fees (if applicable) and, if
applicable, all unpaid amounts and other fees you owe will immediately be
due. Collo.ph is not required to disclose, and may be prohibited by law
from disclosing, the reason for the termination or suspension of your
account.
* 4.6. After your membership or listing is terminated for any reason, all
terms of this Agreement survive such termination, and continue in full
force and effect, except for any terms that by their nature expire or are
fully satisfied.
* 4.7. In the event of any breakdown or stoppage of our website, we will
issue credit upon request or on a case to case basis. Credit provided
will only be in the form of extending the listing or paid subscription
which is equivalent to the days the website was down.
* 4.8. Collo.ph has the right to reject any Tenants and/or Property
Managers.
* 4.9. In the event that the member has more than two (2) charge back per
year from his customer, Collo.ph may exercise the right to reject his
customer's subsequent membership.
5. Exceptions
* 5.1. Circumstances that are beyond reasonable control, including, without
limitation, acts of war, insurrection, sabotage, embargo, natural
disaster (i.e. fire, flood, earthquake, tornado, etc.,), strike or any
disturbance, interruption of or delay in transportation, communication or
third party Services failure.
* 5.2. Software bugs or flaw
* 5.3. Network floods, attacks from outside party or individual.
* 5.4. Downtime due to routine maintenance.
6. Non-commercial Use by Tenants or Property Managers.
* 6.1. The Website, App and Services are for personal use only. Tenants and
Property Managers may not use the Services in connection with any
commercial endeavors, such as (i) advertising or soliciting any user to
buy or sell any products or Services not offered by Collo.ph or (ii)
soliciting others to attend parties or other social functions, or
networking, for commercial purposes. Users of the Website may not use any
information obtained from the Services to contact, advertise to, solicit,
or sell to any other user without his or her prior explicit consent.
Organizations, companies, and/or businesses may not use the Services or
the Website for any purpose. Collo.ph may investigate and take any
available legal action in response to illegal and/or unauthorized uses of
the Website platform and App, including collecting usernames and/or email
addresses of members by electronic or other means for the purpose of
sending unsolicited email and unauthorized framing of or linking to the
Website.
7. Your Interactions with Other Members
* 7.1. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER TENANTS
AND/OR PROPERTY MANAGERS. YOU UNDERSTAND THAT COLLO.ph CURRENTLY DOES NOT
CONDUCT CRIMINAL BACKGROUND CHECKS OR SCREENINGS ON ITS MEMBERS. COLLO.ph
ALSO DOES NOT INQUIRE INTO THE BACKGROUNDS OF ALL OF ITS MEMBERS OR
ATTEMPT TO VERIFY THE STATEMENTS OF OR INFORMATION PROVIDED BY ITS
MEMBERS. COLLO.ph MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
CONDUCT OF MEMBERS OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE
MEMBERS. COLLO.ph RESERVES THE RIGHT TO CONDUCT ANY CRIMINAL BACKGROUND
CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES), AT
ANY TIME AND USING AVAILABLE PUBLIC RECORDS.
* 7.2. Collo.ph is not responsible for the conduct of any Member. As noted
in and without limiting Sections 24 and 25 below, in no event shall
Collo.ph, its affiliates or its partners be liable (directly or
indirectly) for any losses or damages whatsoever, whether direct,
indirect, general, special, compensatory, consequential, and/or
incidental, arising out of or relating to the conduct of you or anyone
else in connection with the use of the Website or Services including,
without limitation, death, bodily injury, emotional distress, and/or any
other damages resulting from communications or meetings with other
Members or persons you meet through the Services. You agree to take all
necessary precautions in all interactions with other Tenants or Property
Managers, particularly if you decide to communicate off the Website
platform and/or App, meet in person, or if you decide to send money to
another Property Manager. You understand that Collo.ph makes no
guarantees, either express or implied, regarding your ultimate
compatibility with individuals you meet through the Services. You should
not provide your financial information (for example, your credit card or
bank account information), or wire or otherwise send money, to other
Members except by going through Collo.ph.
8. Proprietary Rights.
* 8.1. Collo.ph owns and retains all proprietary rights in the Website
platform, App and the Services, and in all content, trademarks, trade
names, Services marks and other intellectual property rights related
thereto. The Website and App contains the copyrighted material,
trademarks, and other proprietary information of Collo.ph and its
licensors. You agree to not copy, modify, transmit, create any derivative
works from, make use of, or reproduce in any way any copyrighted
material, trademarks, trade names, Services marks, or other intellectual
property or proprietary information accessible on the Website or through
the Services, without first obtaining the prior written consent of
Collo.ph or, if such property is not owned by Collo.ph, the owner of such
intellectual property or proprietary rights. You agree to not remove,
obscure or otherwise alter any proprietary notices appearing on any
content, including copyright, trademark and other intellectual property
notices.
9. Content Posted by You on the Website.
* 9.1. You are required to maintain the confidentiality of all logins and
passwords. You are solely responsible for the activities that occur under
your account, login or password.
* 9.2. You are solely responsible for the content and information that you
post, upload, publish, link to, transmit, record, display or otherwise
make available (hereinafter, "post") on the Services or transmit to other
Tenants and/or Property Managers, including emails, videos (including
streaming videos), photographs, voice notes, recordings or profile text,
whether publicly posted or privately transmitted (collectively,
"Content"). You may not post on the Website platform and App or as part
of the Services or transmit to Collo.ph or any other Tenants and/or
Property Managers (either on or off the Website), any offensive,
inaccurate, abusive, obscene, profane, sexually oriented, threatening,
intimidating, harassing, racially offensive, or illegal material, or any
material that infringes or violates another person's rights (including
intellectual property rights, and rights of privacy and publicity). You
represent and warrant that all information that you submit upon
registration is accurate and truthful and that you will promptly update
any information provided by you that subsequently becomes inaccurate,
misleading or false.
* 9.3. You understand and agree that Collo.ph, but is not obligated to,
monitor or review any Content the Property Manager post on the Website
platform or App or as part of Collo’s Services. Collo.ph may delete any
Content, in whole or in part, that in the sole judgment of Collo.ph
violates this Agreement or may harm the reputation of the Website
platforms and Collo.ph. Collo.ph may restrict the number of emails which
a Tenant or Property Manager may send to other Tenants in any 24-hour
period to a number which we deem appropriate in our sole discretion.
* 9.4. By posting Content on the Website platform and App or as part of the
Services, you automatically grant to Collo.ph, its affiliates, licensees
and successors, an irrevocable, perpetual, non-exclusive, fully paid-up,
worldwide right and license to (i) use, copy, store, perform, display,
reproduce, record, play, adapt, modify and distribute the Content, (ii)
prepare derivative works of the Content or incorporate the Content into
other works, (iii) sell all contents without sharing proceeds generated
with you there from. You represent and warrant that any posting and use
of your Content by Collo.ph will not infringe or violate the rights of
any third party and/or you.
* 9.5. In addition to the types of Content described in Section 8(a) above,
the following is a partial list of the kind of Content that is prohibited
on the Website. You may not post, upload, display or otherwise make
available Content that:
* 9.5.1. promotes racism, bigotry, hatred or physical harm of any kind
against any group or individual;
* 9.5.2. advocates harassment or intimidation of another person;
* 9.5.3. requests money from, or is intended to otherwise defraud, other
property managers and/or tenants of the Website platform, App or
Services;
* 9.5.4. involves the transmission of "junk mail", "chain letters," or
unsolicited mass mailing or "spamming" (or "spimming", "phishing",
"trolling" or similar activities);
* 9.5.5. promotes information that is false or misleading, or promotes
illegal activities or conduct that is defamatory, libelous or otherwise
objectionable;
* 9.5.6. promotes an illegal or unauthorized copy of another person's
copyrighted work, such as providing pirated computer programs or links to
them, providing information to circumvent manufacture-installed
copy-protect devices, or providing pirated images, audio or video, or
links to pirated images, audio or video files;
* 9.5.7. contains video, audio photographs, or images of another person
without his or her permission (or in the case of a minor, the minor's
legal guardian);
* 9.5.8. contains restricted or password only access pages, or hidden pages
or images (those not linked to or from another accessible page);
* 9.5.9. provides material that exploits people in a sexual, violent or
other illegal manner, or solicits personal information from anyone under
the age of 18;
* 9.5.10. provides instructional information about illegal activities such
as making or buying illegal weapons or drugs, violating someone's
privacy, or providing, disseminating or creating computer viruses;
* 9.5.11. contains viruses, time bombs, trojan horses, cancelbots, worms or
other harmful, or disruptive codes, components or devices;
* 9.5.12. impersonates, or otherwise misrepresents affiliation, connection
or association with, any person or entity;
* 9.5.13. provides information or data you do not have a right to make
available under law or under contractual or fiduciary relationships (such
as inside information, proprietary and confidential information);
* 9.5.14. disrupts the normal flow of dialogue, causes a screen to "scroll"
faster than other users are able to type, or otherwise negatively affects
other users' ability to engage in real time exchanges;
* 9.5.15. solicits passwords or personal identifying information for
commercial or unlawful purposes from other users or disseminates another
person's personal information without his or her permission; and
* 9.5.16. publicizes or promotes commercial activities and/or sales without
our prior written consent such as contests, sweepstakes, barter,
advertising, and pyramid schemes.
* 9.6. Collo.ph reserves the right, in its sole discretion, to investigate
and take appropriate legal action against anyone who violates this
provision, including removing the offending communication from the
Website platform, App or Services and terminating or suspending the
membership of such violators. Your use of the Website platform, App and
Services, including all Content you post through the Services, must
comply with all applicable laws and regulations. You agree that Collo.ph
may access, preserve and disclose your account information and Content if
required to do so by law or in a good faith belief that such access,
preservation or disclosure is reasonably necessary, such as to: (i)
comply with legal process; (ii) enforce this Agreement; (iii) respond to
claims that any Content violates the rights of third parties; (iv)
respond to your requests for customer Services or allow you to use the
Website in the future; or (v) protect the rights, property or personal
safety of Collo.ph or any other person.
10. Prohibited Activities
* Collo.ph reserves the right to investigate and/or terminate your
membership if you have misused the Services or behaved in a way Collo.ph
regards as inappropriate or unlawful, including actions or communications
the occur off the Website platform and/or App but involve other Property
Managers or Tenants you meet through the Services. The following is a
partial list of the type of actions that you may not engage in with
respect to the Services. You will not:
* 10.1. impersonate any person or entity.
* 10.2. solicit money from other tenants or Property Managers.
* 10.3. post any Content that is prohibited by Section 9.
* 10.4. "stalk" or otherwise harass any person.
* 10.5. express or imply that any statements you make are endorsed by
Collo.ph without our specific prior written consent.
* 10.6. ask or use Tenants or Property Managers to conceal the identity,
source, or destination of any illegally gained money or products.
* 10.7. use any robot, spider, site search/retrieval application, or other
manual or automatic device or process to retrieve, index, "data mine", or
in any way reproduce or circumvent the navigational structure or
presentation of the Website, Services or its contents.
* 10.8. collect usernames and/or email addresses of members by electronic
or other means for the purpose of sending unsolicited email or
unauthorized framing of or linking to the Website.
* 10.9. interfere with or disrupt the Services or the Website/App or the
servers or networks connected to the Services or the Website platform
and/or App.
* 10.10. email or otherwise transmit any material that contains software
viruses or any other computer code, files or programs designed to
interrupt, destroy or limit the functionality of any computer software or
hardware or telecommunications equipment.
* 10.11. forge headers or otherwise manipulate identifiers in order to
disguise the origin of any information transmitted to or through the
Website or Services (either directly or indirectly through use of third
party software).
* 10.12. "frame" or "mirror" any part of the Services or the Website,
without Collo.ph's prior written authorization.
* 10.13. use meta tags or code or other devices containing any reference to
Collo.ph, the Website or the Services (or any trademark, trade name,
Services mark, logo or slogan of Collo.ph) to direct any person to any
other website for any purpose.
* 10.14. modify, adapt, sublicense, translate, sell, reverse engineer,
decipher, decompile or otherwise disassemble any portion of the Services
or the Website or any software used on or for the Services or the
Website/App, or cause others to do so.
* 10.15. post, use, transmit or distribute, directly or indirectly, (e.g.
screen scrape) in any manner or media any content or information obtained
from the Website or the Services other than solely in connection with
your use of the Services in accordance with this Agreement.
11. Customer Services
* 11.1. Collo.ph provides assistance and guidance through its customer care
representatives. When communicating with our customer care
representatives (whether over the telephone, or via email or letter), you
agree to not be abusive, obscene, profane, offensive, sexist,
threatening, harassing, racially offensive, or to not otherwise behave
inappropriately. Telephone calls between you and our customer care
representatives may be recorded for quality assurance purposes. If we
feel that your behavior towards any of our customer care representatives
or other employees is at any time threatening or offensive, we reserve
the right to immediately terminate your membership and you will not be
entitled to any refund of unused advertisement fees.
12. Charges on Your Billing Account.
* 12.1. Collo.ph bills the Property Manager through an online account (your
"Billing Account profile") for the use of the Services. The Property
Manager agrees to pay Collo.ph by first selecting the subscription plan
he or she likes and pays the fee through the payment options Collo.ph
offers. As long as the subscription is active and includes the Tenant App
functions and Services, The Tenant may continue to use the App. Collo.ph
may correct any billing errors or mistakes that it makes even if it has
already requested or received payment from the Property Manager. This
Section includes the Property Manager agreements they made with Collo.ph
on the Website platform and/or App when becoming a Tenant or Property
Manager or advertising at our Website. The terms of the Property
Manager’s payment will be based on the selected Payment Method and may be
determined by agreements between the Property Manager’s and the financial
institution, credit card issuer or other provider of your chosen Payment
Method. If you initiate a chargeback or otherwise reverse a payment made
with your Payment Method, Collo.ph may in its discretion terminate your
account immediately. If Collo.ph successfully disputes the reversal, and
the reversed funds are returned, you are not entitled to a refund or to
have your account or advertisement reinstated.
* 12.2. Property Managers must provide current, complete and accurate
information for their Billing Account. They must promptly update all
information (with current, complete and accurate; such as a change in
billing address, card number or expiration date) to keep your Tenant App
functioning., and the Property Manager must promptly notify Collo.ph if
the Property Manager’s Payment Method is canceled (including if you lose
your card or it is stolen), or if they become aware of a potential breach
of security (such as an unauthorized disclosure or use of your name or
password). Changes to such information can be made at "My Profile" on the
Website platform or to call the customer helpline. If you fail to provide
Collo.ph any of the foregoing information, you agree that you are
responsible for fees accrued under your Billing Account. In addition, you
authorize us to obtain updated or replacement expiration dates and card
numbers for you credit or debit card as provided by your credit or debit
card issuer.
13. Actions, Responsibilities, and Payments regarding Landlords and Renters
* 13.1 Definitions of Certain Key Terms
* a. Listing refers to a residential or other property listed by a Property
Manager as available to rent. The information and photos (of these
properties) are then uploaded through Collo.ph’s Website platform and
Services.
* b. Property Managers refers to one who manages properties/ and or who
creates a Listing via the Website Platform and Services.
* c. Tenant refers to a person who has rented a property from the
Collo.ph’s registered Property Manager who enrolled the tenant with all
relevant information (of the tenant) via the Website platform or
Services.
* d. Tax or Taxes refers to any sales taxes, value added taxes ("VAT"),
* e. Subscription fee refers to payment for any subscription plan that is
offered in the Collo.ph’s Website
* f. Platform, charged to the Property Manager, and not the Tenant.
* g. Billing and Payments refers to rental fees, utilities (such as
Electric bill, water bill, association dues, etc.) that is charged to the
tenant as part of his or her usage of the property, within contract.
* 13.2. Registering as a Tenant
* 13.2.1. Only Property Managers can assign tenants to use the Tenant App
to view relevant information about the property (such as Building Name,
unit #, size of the property, rental fee, etc.), upload proof of payments
for rental fees, utilities and such, report maintenance issues of rented
furniture, appliance or fixtures, use the chat function to directly
communicate with the Property Manager. To become a Tenant, he or she must
receive a unique link from the registered Collo.ph’s Property Manager
where he or she enrolled the tenant’s information.
* 13.3. Creating an account in the Tenant App
* 13.3.1. When creating a Property Listing in Collo’s website, the property
manager must provide information on the property for lease, including but
not limited to location (a valid physical address), availability,
capacity, size and features, as well as pricing, financial terms and
related rules. The Property Manager and the tenant must agree on a rental
fee and payment terms before an account is created and be given access
(of the tenant app) to the tenant (by the Property Manager). As much as
possible, the Property Manager must not charge higher than the fee on the
agreed rental fee and other fees that are stated on the contract, unless
there was an agreement made by the Property Manager, Owner of the
property (if applies), and tenant. Collo Inc. Services only covers
storage and archiving of data of all information and documents relating
to the enrolled the property, the service will also provide a
communication tool between Property Manager, owners and Tenants for chat,
to update payments, reporting and update statuses of maintenance issues;
payment gateway services, marketplace and other features that will
improve user experience in the future.
* 13.3.2. Upon signing a contract of lease between Owner and Tenant, the
Property Manager will then be able to create an account in the App for
the Tenant using information and requirements given from both parties.
This information will also be used to create related documents such as
contract of Lease, Move-in forms, etc.
* 13.3.3. Property Managers and Owners must always respond to the chat (in
the App) from Tenants; or any form of communication if applicable.
Collo.ph will not be liable for any unanswered chats, updating of payment
statuses, repair and maintenance issues, wrong information uploaded in
app due to unresponsive Property Managers and/or Owners. Whereas Property
Managers and/or Owners must inform Collo.ph any form of misconduct or
gross disrespect shown by tenants in the platform, Collo.ph will then
investigate if removal of account is the appropriate action towards
offenders.
* 13.4. Transaction and payment of buyer to seller
* 13.4.1. As Collo.ph is the acting website platform to hold listings,
documents, etc. of leasable properties that the Property Manager is
handling, this will have a partner called the Tenant App that will be
used to connect tenants to property Manager. Collo.ph is not liable, and
will not be held responsible towards any transactions that will be made
after connecting Property Manager to tenant, or any other transactions
done outside the platform.
* 13.5. Sold listings
* 13.5.1. It is the job of the Property Manager to update the statuses of
payments, maintenance issues, chats and other features of the unit/s
listing/s that is assigned to the tenant. They will be responsible in
assigning the tenant to the correct property that was agreed upon based
on the lease contract. If you find wrong information on the tenant App
assigned to you, you may contact your property manager to correct it. If
you encounter this frequently, this may affect credibility of both
Property Manager/Tenant and the platform, that being said, repeated
offenses may result in suspension or termination of listings.
14. Information regarding Taxes
* 14.1. You as a Property Manager agree that you are solely responsible for
determining (a) your applicable Tax requirements, (b) the Taxes which
should be included, and for including Taxes to be collected or
obligations relating to applicable Taxes in Listings. You are also solely
responsible for remitting any Taxes included or received by you to the
appropriate Tax-related authority. Collo.ph does not offer Tax-related
advice to any user of the app; Property Managers should consult their own
Tax advisors.
* 14.2. Collo.ph may issue a valid VAT invoice to a Landlord where
applicable, or upon a request from such Owner.
* 14.3. You acknowledge that certain government agencies, departments or
authorities ("the Tax Authority") based on the location of your Lodging
may require Taxes to be collected from Owners or Tenants on the amount
paid for the right to use and/or occupy such Lodging, and be remitted to
the respective Tax Authority. The applicable law in each jurisdiction may
be different, but these taxes may be required to be collected and
remitted as a percentage of the rent or Lodging Fees set by Proeprty
Managers/Owners, a set amount per day, or using other calculation
methods, and are sometimes called "occupancy taxes", "hotel taxes",
"lodging taxes", "sales and use taxes", "value added taxes", "room
taxes", "transient taxes" or "room taxes" etc (hereafter, "Occupancy
Taxes")
* 14.4. Laws that may apply to your properties
* Before you use the App as provided by the Property Manager at Collo.ph,
you need to consider the laws, ordinances and regulations that are being
implemented in your locale like:
* Business Licenses, this information is available in your city websites,
or you can call their offices and customer service to explain the
licensing process for your plan to list your property for short or long
term rental.
* Zoning Rules, cities or counties have set of rules on the use of your
property, you can find these information in the city or county websites
about zoning code and city ordinances. Special permit, you can check with
the city or county office or website if they require permits to rent your
property.
15. Information regarding Payment Processing Errors
* 15.1. Collo.ph takes steps to rectify any payment processing errors of
which Collo.ph has become aware, which may include crediting or debiting
the same payment method used for the original payout to or payment by
you, so that you end up receiving or paying the correct amount.
16. Operations involving Foreign Currency
* 16.1. Currency used
* Currency refers to the currency that the Property Manager chooses to be
used when making a payment, creating a billing or Statement of account,
or any other related payments for the following:
* a. Subscription fee for Collo.ph
* b. Rental fee
* c. Utility charges (Electric bill, internet, water, Association dues and
others)
* d. Maintenance Fees
* Tenants on the other hand, may choose different Search Currencies in
several different supported currencies.
17. Modifications to Services
* 17.1. Collo.ph reserves the right at any time to modify or discontinue,
temporarily or permanently, the Website or the Services (or any part
thereof) with or without notice. You agree that Collo.ph shall not be
liable to you or to any third party for any modification, suspension or
discontinuance of the Services. To protect the integrity of the Website
or the Services, Collo.ph reserves the right at any time in its sole
discretion to block users from certain IP addresses from accessing the
Website or Services.
18. Copyright Policy; Notice and Procedure for Making Claims of Copyright
Infringement
* 18.1. You may not post, distribute, or reproduce in any way any
copyrighted material, trademarks, or other proprietary information
without obtaining the prior written consent of the owner of such
proprietary rights. Without limiting the foregoing, if you believe that
your work has been copied and posted on the Services in a way that
constitutes copyright infringement, please provide our Copyright Agent
with the following information:
* 18.1.1. an electronic or physical signature of the person authorized to
act on behalf of the owner of the copyright interest;
* 18.1.2. a description of the copyrighted work that you claim has been
infringed;
* 18.1.3. a description of where the material that you claim is infringing
is located on the Website (and such description must be reasonably
sufficient to enable Collo.ph to find the alleged infringing material,
such as a url);
19. Communications and Test Profiles.
* 19.1. When you become a Tenant, you agree and consent to receive email
messages from us. These emails may be transactional or relationship
communications relating to the Services, such as administrative notices
and Services announcements or changes, or emails containing commercial
offers, promotions or special offers from us or third party partners.
Please see Collo.ph’s Privacy Policy for more information regarding these
communications. From time to time, employees of Collo.ph (or its parent
or affiliated companies) may create test dating profiles for the purpose
of testing the functionality of our Services and website processes to
improve Services quality for all users of the app. Telephone calls
between you and our customer care representatives may be recorded for
quality assurance purposes.
20. Disclaimers
* 20.1. You acknowledge and agree that neither Collo.ph nor its affiliates
and third party partners are responsible for and shall not have any
liability, directly or indirectly, for any loss or damage, including
personal injury or death, as a result of or alleged to be the result of
(i) any incorrect or inaccurate Content posted on the Website or provided
in connection with the Services, whether caused by Property Managers,
Owners and Tenants or any of the equipment or programming associated with
or utilized in the Website or Services; (ii) the timeliness, deletion or
removal, incorrect delivery or failure to store any Content,
communications or personalization settings; (iii) the conduct, whether
online or offline, of any user of the app; (iv) any error, omission or
defect in, interruption, deletion, alteration, delay in operation or
transmission, theft or destruction of, or unauthorized access to, any
user or Member communications; or (v) any problems, failure or technical
malfunction of any telephone network or lines, computer online systems,
servers or providers, computer equipment, software, failure of email or
players on account of technical problems or traffic congestion on the
Internet or at any website or combination thereof, including injury or
damage to users of the App (Property Manager, Owners and or Tenants) or
to any other person's computer related to or resulting from participating
in or downloading materials in connection with the Internet and/or in
connection with the Services. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE
LAW, Collo.ph PROVIDES THE WEBSITE AND THE SERVICES ON AN "AS IS" AND "AS
AVAILABLE" BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS,
IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES OR THE
WEBSITE (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING (WITHOUT
LIMITATION) ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Collo.ph DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE OR SERVICES WILL
BE UNINTERRUPTED OR ERROR FREE, SECURE OR THAT ANY DEFECTS OR ERRORS ON
THE WEBSITE OR IN THE SERVICES WILL BE CORRECTED.
* 20.2. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
THE SERVICES OR WEBSITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND
YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS
AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM,
INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OR CORRUPTION OF
DATA THAT RESULTS OR MAY RESULT FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
IF YOU DO NOT ACCEPT THIS LIMITATION OF LIABILITY, YOU ARE NOT AUTHORIZED
TO DOWNLOAD OR OBTAIN ANY MATERIAL THROUGH THE SERVICES OR WEBSITE.
* 20.3. From time to time, Collo.ph may make third party opinions, advice,
statements, offers, or other third party information or content available
on the Website and/or through the Services. All third party content is
the responsibility of the respective authors thereof and should not
necessarily be relied upon. Such third party authors are solely
responsible for such content. Collo.ph DOES NOT: (I) GUARANTEE THE
ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD PARTY CONTENT ON THE
WEBSITE OR PROVIDED THROUGH THE SERVICES, OR (II) ADOPT, ENDORSE OR
ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION,
ADVICE, OR STATEMENT MADE BY ANY PARTY THAT APPEARS ON THE WEBSITE OR
SERVICES. UNDER NO CIRCUMSTANCES WILL Collo.ph OR ITS AFFILIATES BE
RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE
ON INFORMATION OR OTHER CONTENT POSTED ON THE WEBSITE OR SERVICES, OR
TRANSMITTED TO OR BY ANY MEMBERS.
* 20.4. In addition to the preceding paragraph and other provisions of this
Agreement, any advice that may be posted on the Website or through the
Services is for informational and entertainment purposes only and is not
intended to replace or substitute for any professional financial,
medical, legal, or other advice. Collo.ph makes no representations or
warranties and expressly disclaims any and all liability concerning any
treatment, action by, or effect on any person following the information
offered or provided within or through the Website or Services. If you
have specific concerns or a situation arises in which you require
professional or medical advice, you should consult with an appropriately
trained and qualified specialist.
21. Links
* 21.1. The Website may contain, and the Services or third parties may
provide, advertisements and promotions offered by third parties and links
to other web sites or resources. You acknowledge and agree that Collo.ph
is not responsible for the availability of such external websites or
resources, and does not endorse and is not responsible or liable for any
content, information, statements, advertising, goods or Services, or
other materials on or available from such websites or resources. Your
correspondence or business dealings with, or participation in promotions
of, third parties found on or through the Website or Services, including
payment and delivery of related goods or Services, and any other terms,
conditions, warranties or representations associated with such dealings,
are solely between you and such third party. You further acknowledge and
agree that Collo.ph shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by or
in connection with the use of, or reliance upon, any such content,
information, statements, advertising, goods or Services or other
materials available on or through any such website or resource.
* Google Maps. Some of the Services implement the Google Maps web-mapping
Services. Your use of Google Maps is subject to Google's terms of use,
located at: http://www.google.com/intl/en_us/help/terms_maps.html
22. Limitation on Liability
* 22.1. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL
Collo.ph, ITS AFFILIATES, BUSINESS PARTNERS, LICENSORS OR SERVICES
PROVIDERS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT,
RELIANCE, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OR CORRUPTION OF
DATA OR PROGRAMS, SERVICES INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE
SERVICES, EVEN IF Collo.ph HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN,
Collo.ph LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE
FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO A Collo.ph CREDIT
COUPON OF VALUE UP TO TEN PERCENT (10%) DISCOUNT ON FEES PAYABLE BY YOU
TO Collo.ph FOR SERVICES, WITH SUCH CREDIT COUPON EXPIRING IN THIRTY (30)
DAYS. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY,
ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE
WEBSITE OR SERVICES OR THE TERMS OF THIS AGREEMENT MUST BE FILED WITHIN
ONE YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
23. Arbitration and Governing Law.
* 23.1. The exclusive means of resolving any dispute or claim arising out
of or relating to this Agreement (including any alleged breach thereof),
the Services, or the Website shall be BINDING ARBITRATION administered by
the American Arbitration Association. The one exception to the
exclusivity of arbitration is that you have the right to bring an
individual claim against Collo.ph in a small-claims court of competent
jurisdiction. But whether you choose arbitration or small-claims court,
you may not under any circumstances commence or maintain against Collo.ph
any class action, class arbitration, or other representative action or
proceeding.
* 23.2. By using the Website or the Services in any manner, you agree to
the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO
GO TO COURT to assert or defend any claims between you and Collo.ph
(except for matters that may be taken to small-claims court). YOU ALSO
GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS
PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A
JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator.
The arbitrator can grant any relief that a court can, but you should note
that arbitration proceedings are usually simpler and more streamlined
than trials and other judicial proceedings. Decisions by the arbitrator
are enforceable in court and may be overturned by a court only for very
limited reasons. For details on the arbitration process, see our
Arbitration Procedures.
* 23.3. Any proceeding to enforce this arbitration agreement, including any
proceeding to confirm, modify, or vacate an arbitration award, may be
commenced in any court of competent jurisdiction. In the event that this
arbitration agreement is for any reason held to be unenforceable, any
litigation against Collo.ph (except for small-claims court actions) may
be commenced only in the Regional Trial Courts located in Makati, Metro
Manila, Philippines. You hereby irrevocably consent to the jurisdiction
of those courts for such purposes.
* 23.4. This Agreement, and any dispute between you and Collo.ph, shall be
governed by the laws of the Regional Trial Courts of Makati, Metro Manila
without regard to principles of conflicts of law, provided that this
arbitration agreement shall be governed by the Alternative Dispute
Resolution Act.
24. Indemnity by You
* 24.1. You agree to release, indemnify and hold Collo.ph, its
subsidiaries, and affiliates, and its and their officers, agents,
partners and employees, harmless from any loss, liability, claim, or
demand, including reasonable attorney's fees, made by any third party due
to or arising out of your breach of or failure to comply with this
Agreement (including any breach of your representations and warranties
contained herein), and in any matter, any postings or Content you post on
the Website or as a result of the Services, and the violation of any law
or regulation by you. This includes but not limited to any injuries,
losses, or damages (compensatory, direct, incidental, consequential or
otherwise) of any kind incorrect arising in connection with or as a
result of a rental, booking or use of a Accommodation; and (e) your
participation in the Referral Program or your accrual of any Collo.ph
Discounts. Collo.ph reserves the right to assume the exclusive defense
and control of any matter otherwise subject to indemnification by you, in
which event you will fully cooperate with Collo.ph connection therewith.
25. Notice
* 25.1. Collo.ph may provide you with notices, including those regarding
changes to this Agreement, using any reasonable means now known or
hereafter developed, including by email, regular mail, SMS, MMS, text
message or postings on the Website. Such notices may not be received if
you violate this Agreement by accessing the Services in an unauthorized
manner. You agree that you are deemed to have received any and all
notices that would have been delivered had you accessed the Services in
an authorized manner.
26. Entire Agreement; Other.
* 26.1. This Agreement, with the Privacy Policy and any specific guidelines
or rules that are separately posted for particular Services or offers on
the Website, contains the entire agreement between you and Collo.ph
regarding your use of the Website and/or the Services. If any provision
of this Agreement is held invalid, the remainder of this Agreement shall
continue in full force and effect. The failure of Collo.ph to exercise or
enforce any right or provision of this Agreement shall not constitute a
waiver of such right or provision. You agree that your online account is
non-transferable and all of your rights to your profile or contents
within your account terminate upon your death. No agency, partnership,
joint venture or employment is created as a result of this Agreement and
you may not make any representations or bind Collo.ph in any manner.
27. Amendment
* 27.1. This Agreement is subject to change by Collo.ph at any time. The
revised terms will be effective upon posting on the Website and your use
of the Services after such posting will constitute acceptance by you of
the revised Agreement.
28. Special State Terms
* The following provisions are added to this Agreement for subscribers
residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota,
New York, North Carolina, Ohio and Wisconsin:
* 28.1. You, the buyer, may cancel this agreement, without penalty or
obligation, at any time prior to midnight of the third business day
following the original date of this contract, excluding Sundays and
holidays. To cancel this agreement, mail or deliver a signed and dated
notice which states that you, the buyer, are canceling this agreement, or
words of similar effect. This notice shall be sent to: Enta.ph Attn:
Customer Care 2127 Ringwood Avenue San Jose, CA 95131, USA. Please
include your Enta.ph.com username and email address in any correspondence
or your refund may be delayed. If you cancel, Enta.ph will return, within
ten days of the date on which you give notice of cancellation, any
payments you have made. If you send or deliver the notice to cancel your
paid subscription agreement within such three day period, we will refund
the full amount of your paid subscription.
* 28.2. In the event that you die before the end of your paid subscription
period, your estate shall be entitled to a refund of that portion of any
payment you had made for your paid subscription which is allocable to the
period after your death. In the event that you become disabled (such that
you are unable to use the Services of Enta.ph) before the end of your
paid subscription period, you shall be entitled to a refund of that
portion of any payment you had made for your paid subscription which is
allocable to the period after your disability by providing Enta.ph notice
at the same address as listed above.
29. Shipping Policy
* 29.1. We currently only offer Services through our website. We do not
conduct shipping and delivery of physical goods based on our operation.
30. Contact Information
* Questions or concerns: theflats@collo.ph
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