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+91-808 8919 888
 * +91-808 8919 888
 * +971-454 05 252
 * +1-(718) 354 88 66
 * +62-215 098 4960
 * +65-69 515 460
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 *  * India
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    * Channels
   
   Applications
    * Exocampaign
    * In-App Calling
    * Business Phone System (Click-To-Call)
    * ExoVerify
    * WebRTC
   
   Add-Ons
    * Integrations
   
   Contact Centre Suite
    * Ameyo XTRM
    * Ameyo Emerge
   
   Applications
    * Advanced Dialers
    * Smart IVR
    * Reports & Dashboard
    * Auto Call Distributor
    * Small Business Phone Systems
    * Live Monitoring
   
   Add-Ons
    * Integrations
   
   Applications
    * ExoCampaigns
    * WhatsApp For Sales And Commerce
   
   API
    * WhatsApp
   
   Applications
    * ExoCampaigns
    * WhatsApp For Sales And Commerce
    * SMS Campaigns
    * WhatsApp OTP
    * ExoVerify
    * WhatsApp For Marketing
   
   Add-Ons
    * Integrations
   
   Applications
    * CoBrowse
    * Live Chat
    * Chat Bots
    * ExoMind (coming soon)
   
    * WhatsApp
    * Voice
    * SMS

 * Solutions
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     * Logistics
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   * Popular Use-cases
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     * Lead Management For Marketplaces
     * COD Verification
     * Automated Surveys And Feedback
    * Industry Solutions
    * Popular Use-cases
   
    * BFSI
    * Logistics
    * Healthcare & Pharma
    * Hyperlocal
   
    * All Use Cases
    * Automated Delivery Scheduling
    * Number Masking
    * Missed Call Services
    * Cloud Call Center
    * Track Your Marketing ROI
    * Lead Management For Marketplaces
    * COD Verification
    * Automated Surveys And Feedback

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 *  * India
      * Indonesia
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CRAFT CONNECTED CUSTOMER CONVERSATIONS.
AT SCALE. WITH EASE.

Connect with your customers just like friends, on channels of your customer's
choice. Grow your business on the back of customer affinity and loyalty.

Start Free Trial




AMEYO XTRM BY EXOTEL
THE NEXT-GEN CONTACT CENTER

Stay cost-effective and compliant while scaling up customer engagement rapidly
and reliably.

Know more




EXOMIND
THE NO-CODE CHATBOT BUILDER BY EXOTEL

Humanize customer engagement with natural and accurate responses adapted to your
enterprise's context.

Join the Waitlist




EXOTEL DELIVERS
80% IMPROVEMENT IN CONNECTIVITY RATES

Read our latest customer success story- How Exotel's Connected Customer
Conversation Platform is revving up customer connectivity for BluSmart.

Read More




DRIVE RELIABLE AND TRUSTED ENGAGEMENT AT SCALE


21 BILLION+



Annual engagements over
voice, messaging & video




1,15,000+



Agents on
cloud




4 BILLION+



Queries resolved
by AI bots




125 MILLION+



Hours of call
duration




WITH YOUR CUSTOMER
EVERY STEP OF THE WAY. LIKE A FRIEND


RESPOND, RESOLVE & GUIDE. ALL IN REAL TIME.

Multi-channel clean APIs and no-code apps as building blocks to orchestrate
personalized customer interactions, from anywhere



Voice Messaging


OUT-OF-THE-BOX OMNICHANNEL ENGAGEMENT

Hyper-personal customer service, wherever your customers are. Enterprise-ready,
omnichannel & truly cloud platform.



Ameyo Omni Contact Center Call Center for small teams


AI-POWERED CUSTOMER AND EMPLOYEE CONVERSATIONS

Boost productivity & achieve cost efficiency at scale with advanced intelligent
conversations.



Live Chat Chatbot



HERE’S HOW EXOTEL
BENEFITS YOUR BUSINESS

1

ACCELERATE YOUR MARKET ENTRY AND ADAPTATION



One-stop cloud shop for streamlined communication and enhanced business
performance



2

BUILD CUSTOMER TRUST AND SUPPORT ONGOING BUSINESS



Humanize engagement and craft connected customer conversations



3

EXPERIENCE PEACE OF MIND AS YOU SAFEGUARD YOUR DATA



Licensed virtual telecom operator. PCI-DSS and ISO 27001:2013 compliant



4

ACHIEVE BUSINESS AGILITY IN A RAPIDLY EVOLVING ENVIRONMENT



Reliable and flexible solutions for any business size across industries



5

STRENGTHEN YOUR BRAND: FOSTER LOYALTY, COMMAND RESPECT, AND DRIVE ADVOCACY.



Ease of design and implementation at speed with high ROI




STAY CONNECTED EVERY STEP OF THE CUSTOMER JOURNEY.

IT & PRODUCT

Launch your product faster: Achieve a quicker time-to-market

Test, pivot and deploy quicker with all tools under one cloud shop.

Boost product adoption and security with integrated verification suite.

Enterprise grade security with 100% compliance to local regulations.

LEAD GENERATION

Maximize your ROI.

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search &
WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.

CUSTOMER ACQUISITION

Accelerate revenue growth.

Business verified in-house Sales engagement with advanced dialers.

Power 1-1 on-field personnel connects with reliable APIs.

Setup WhatsApp store and skyrocket sales with chat commerce.

Assist customers in real-time with CoBrowse and live chat or call.

PRODUCT/SERVICE DELIVERY

Achieve optimal business performance and results.

Power last mile 1-1 connects with superfast voice APIs.

Send timely transactional and status updates on SMS and WhatsApp.

Trigger reminder and rescheduling call campaigns.

POST SALES SERVICE

Elevate your customer experience and enjoy peace of mind.

Offer hyperpersonal support with an omnichannel contact center and customer 360
view.

Enable seamless 1-1 conversations for long-term engagement.

Deliver faster gratification with integrated automation across touchpoints.

IT & PRODUCT

Launch your product faster: Achieve a quicker time-to-market

Test, pivot and deploy quicker with all tools under one cloud shop.

Boost product adoption and security with integrated verification suite.

Enterprise grade security with 100% compliance to local regulations.

LEAD GENERATION

Maximize your ROI.

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search &
WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.

CUSTOMER ACQUISITION

Accelerate revenue growth.

Business verified in-house Sales engagement with advanced dialers.

Power 1-1 on-field personnel connects with reliable APIs.

Setup WhatsApp store and skyrocket sales with chat commerce.

Assist customers in real-time with CoBrowse and live chat or call.

PRODUCT/SERVICE DELIVERY

Achieve optimal business performance and results.

Power last mile 1-1 connects with superfast voice APIs.

Send timely transactional and status updates on SMS and WhatsApp.

Trigger reminder and rescheduling call campaigns.

POST SALES SERVICE

Elevate your customer experience and enjoy peace of mind.

Offer hyperpersonal support with an omnichannel contact center and customer 360
view.

Enable seamless 1-1 conversations for long-term engagement.

Deliver faster gratification with integrated automation across touchpoints.

IT & PRODUCT

Launch your product faster: Achieve a quicker time-to-market

Test, pivot and deploy quicker with all tools under one cloud shop.

Boost product adoption and security with integrated verification suite.

Enterprise grade security with 100% compliance to local regulations.

LEAD GENERATION

Maximize your ROI.

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search &
WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.

CUSTOMER ACQUISITION

Accelerate revenue growth.

Business verified in-house Sales engagement with advanced dialers.

Power 1-1 on-field personnel connects with reliable APIs.

Setup WhatsApp store and skyrocket sales with chat commerce.

Assist customers in real-time with CoBrowse and live chat or call.

PRODUCT/SERVICE DELIVERY

Achieve optimal business performance and results.

Power last mile 1-1 connects with superfast voice APIs.

Send timely transactional and status updates on SMS and WhatsApp.

Trigger reminder and rescheduling call campaigns.

POST SALES SERVICE

Elevate your customer experience and enjoy peace of mind.

Offer hyperpersonal support with an omnichannel contact center and customer 360
view.

Enable seamless 1-1 conversations for long-term engagement.

Deliver faster gratification with integrated automation across touchpoints.

IT & PRODUCT

Launch your product faster: Achieve a quicker time-to-market

Test, pivot and deploy quicker with all tools under one cloud shop.

Boost product adoption and security with integrated verification suite.

Enterprise grade security with 100% compliance to local regulations.

LEAD GENERATION

Maximize your ROI.

Launch multichannel campaigns in minutes with no-code tools.

Automate conversational lead gen with AI bots on Website/app, Google search &
WhatsApp.

Manual outbound and inbound lead gen dialers and IVR.


BUILT ON CLOUD-FIRST
OPERATOR INFRA, EXOSPHERE

Licensed virtual telecom operator in India



Trusted network with a partnership with global operators



Patented monitoring tech ensuring high uptimes



Backup routes and networks ensuring high connectivity




EXOTEL IS A LEADING CONNECTED CUSTOMER
CONVERSATION PLATFORM

 * Exotel made agent performance monitoring and reporting seamless
   
   The best things about Exotel are – Click to Call for KYC, IVR campaign, App
   Bazaar, Lite dashboard, which specifically showcases call flow monitoring,
   agent performance monitoring, reporting, easy to set up, and to top it, the
   support from the account manager.
   
   Manan Manocha, Head of Customer Service
   Read full story here

 * Exotel goes above and beyond to ensure seamless business operations and
   customer support
   
   Using Exotel’s contact centre solution was critical for our business
   continuity at a time when enterprise operations switched overnight. They
   helped us early during the journey to handle and track a surge in call volume
   by configuring the server backend. In fact, their support executives went
   above and beyond to make this happen. Today, we have augmented our
   data-driven approach using Exotel to share and manage inputs for agents to
   reach desired outcomes. It allows us to identify areas of improvement and
   strengths.
   
   Srinivasan Iyengar, Chief Operating Officer, Reliance Nippon Life Insurance
   Read full story here

 * Exotel stands out among cloud telephony providers with exceptional customer
   support
   
   We have worked with various cloud telephony players, but Exotel has proved to
   be the most dependable. We like the conversations with the team, the
   pro-activeness to reduce our costs whenever possible without us asking for
   it, and that when we raise a ticket, it gets resolved with reason and
   meaning. It’s fun working with people at Exotel, and hope to continue this
   for a long time..
   
   Shashank ND, Co-Founder & CEO
   Read full story here

 * Exotel boosts business performance and reduces service cost
   
   Exotel's automated calls have helped in increasing our service levels and
   reducing our costs since there is no need for any manual intervention.
   
   Rajkishan, Senior Manager - Operations and Strategy
   Read full story here

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POWERING 7000+ BUSINESSES IN 60+ COUNTRIES




COMMUNICATE INSIDE YOUR FAVOURITE APPS USING NATIVE AND CUSTOM PLUGINS

Integrate with CRM, help desk, and custom apps

Enhance agent productivity by eliminating context switching

Personalised service and support

Know more




INDUSTRY RECOGNITION



© 2023, Exotel Techcom Pvt. Ltd.
All Rights Reserved



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