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HEADER NAVIGATION

 * Financial Difficulty
 * Water Emergency?
 * Contact Us

Search terms

Advanced search
Keywords
Operator Contains all of these wordsContains any of these wordsContains none of
these words
Advanced keyword search
Only of the type(s)
Article
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 * What we do
   * Small businesses
   * Large businesses
   * TPIs & brokers
   * Water efficiency
 * About us
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 * Help & Guides
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   * Pricing & Charges
 * My Account
   * Sign In
   * Why sign up?
   * Register
   * Submit Reading
   * Make a Payment
   * Set up Direct Debit
 * Switch to us




BREADCRUMB

 1. Home
 2. Resources


RESOURCES

Here you’ll find lots of great content from case studies and posters to training
and advice.


YOUR QUARTERLY NEWSLETTER

Breaking Waves is our quarterly public sector newsletter. It’s full of the
latest news, events and initiatives and it's tailored especially for you. We
believe it's not only a great way to keep you up to date with what's happening
at Wave but also to encourage collaboration and find new ways we can work
together. 

Don't forget, if you have any successes, stories or pictures you'd like to
feature in our next issue, just let your account manager know. 

Take a look at our latest editions!

Issue 1 - Oct 2021
Issue 2 - Feb 2022



Issue 3 - Jun 2022
Issue 4 - Oct 2022



Issue 5 - Jan 2023

Issue 6 - May 2023

Issue 7 - Aug 2023

Issue 8 - Dec 2023


WAVE RESOURCES

In this section you’ll find links to some of the great resources we’ve created
to support our customers. Not only do we have blogs on all kinds of topics that
you can share with your employees, why not keep water at the forefront of their
minds and download some of our posters for your organisation. Plus, see how we
can help when things go wrong with our bank of case studies.


DOWNLOAD OUR POSTERS TO RAISE AWARENESS ACROSS YOUR ORGANISATION

 

 

 

 


GET HELP USING MY ACCOUNT WITH OUR HOW TO VIDEOS

 






READ THE LATEST

WHAT HAPPENS WHEN YOUR BUSINESS WATER SUPPLY IS INTERRUPTED?

The importance of a water contingency plan for your business Occasionally,
unplanned events and incidents can occur that can affect your...



PREPARING STUDENTS FOR CAREER SUCCESS WITH MOCK INTERVIEWS

As part of our Social and Sustainability promise , we're committed to helping
schools equip their students with career skills to prepare...



INSTITUTE SAVES £50,370 WITH AMR ALERTS

We’ve provided water retail services to our customer through The Energy
Consortium’s (TEC) Framework since April 2022. The customer is one...


COST OF LIVING RESOURCES

With 12 million people borrowing money for food and essential bills, our partner
Money and Pensions Service (MaPS) has shared links to resources to help support
people through the challenging cost-of-living rise.

Whether it’s increasing bills, managing debt, or understanding your pension,
here’s a link to some useful tools, calculators and guides to help with money
management.

Cost of living support

 

MaPS’s cost of living campaign has downloadable assets, so you can share these
valuable resources with your employees. Visit their website to find:

 * Newsletter content
 * Intranet content
 * Social media posts
 * Posters
 * Cost of living booklet
 * Videos covering topics such as budgeting

Visit Money and Pensions Service

 


WHOLESALER FREEBIES

Did you know that lots of wholesalers offer free water saving kits to use around
your home and in your garden? These kits include easy-to-use products such as
shower regulators, shower timers, sink plugs and tap inserts to name just a few
– we can all do our bit to use less water.

Simply click on your wholesaler and follow the instructions on their website to
access your free water saving devices to use at home.

 * Anglian Water
 * Bournemouth Water
 * Bristol Water
 * Northumbrian Water
 * Severn Trent
 * Southern Water
 * United Utilities
 * Wessex Water
 * Yorkshire Water




WELLBEING RESOURCES

Our HR team works tirelessly to share helpful resources that support our
people’s physical and mental health. Take a look at some of the content we’re
sharing over the coming months that you can use to support your employees.


MENTAL HEALTH

With the festive season over the start of a new year, especially Blue Monday
(15th January), can often feel dark and gloomy with a negative effect on our
mental wellbeing. So it’s vital that you do what you can to take care of
yourself over the winter months.

 * Speak up – Talk to a friend, colleague or family member if something is
   troubling you, or try a service like the Samaritans.
 * Do what you enjoy – Take some time for yourself to do something you like,
   whether that’s a walk, sports or trying a new hobby.
 * Eat well – After overindulging at Christmas, it’s important to put the right
   things into your body as it can affect how you feel physically and mentally.
 * Get some rest – Our bodies need eight hours of sleep a night, try cutting
   down TV or phone time to help you switch off.
 * Stay active – Could you fit a walk into your working day?

Time to Talk Day

Talking about mental health isn’t always easy, but a conversation has the power
to change lives. Time to Talk Day is the nation’s biggest mental health
conversation. Happening 1st February 2024, it’s a day for friends, families,
communities, and workplaces to come together to talk and listen.




TRAINING & WEBINARS

Mind has a number of free webinars to support mental health:

 * Managing Mental Health - 8th February, 2pm
 * Mental Health Awareness - 7th March, 2pm


HELPFUL RESOURCES

 * Mind
 * Mental Health
 * Time to talk


TRAINING RESOURCES

We're lucky to work with some great training partners who want to help your
organisation support employee wellbeing, improve staff resilience and keep
people learning each and every day. Take a look at some of the recent content
from the likes of Wishfish and JS Achieve.


WISHFISH

Wishfish was founded by Debbie Green and delivers wellness coaching to support
an extraordinary life. The team help you to explore your individual potential
and connect with others to unlock a more compassionate existence.
Wishfish offer personal coaching and team coaching to develop your mental,
emotional, physical, and spiritual wellness and can provide support across a
variety of topics including anxiety, confidence, communication skills, imposter
syndrome, stress, career change, leadership, resilience, motivation plus much
more.
 


MEET THE WISHFISH TRAINERS

DEBBIE GREEN, COACH & FACILITATOR - OWNER AND FOUNDER

Debbie believes that anything is possible with the right attitude, the right
mindset and unwavering confidence, faith and self-belief. And, having moved from
the wonderful and eclectic world of HR into the brilliant world of learning and
development and coaching she has found her passion and her niche in being able
to work with everyone and anyone. She’s passionate about empowering, inspiring
and supporting people, their teams, their leaders, their managers, their nearest
and dearest to be the very best version of themselves. 



LAURA THOMPSON, FUTURE SKILLS CONSULTANT

With a background in Psychology, Laura has been developing and delivering
phenomenal culture change, communication and leadership programmes for
organisations since 2000. She’s co-created some awesome learning events with a
breadth of clients which include Unilever, Heathrow Airport, The Body Shop,
Thames Tideway, Southampton Port and various school leadership teams. As well as
chairing panel discussions, speaking at conferences and writing articles, she
has had her careers advice featured in various publications and her 2016 TEDx
talk focuses on how we can stay human amid the digital revolution.


WISHFISH RESOURCES

CREATING PROFESSIONAL HEADSPACE

We’re all adjusting to new ways of working and with more home working than ever
before, it can be easy for boundaries to slip and lines to blur. This session
from Wishfish aims to help you maintain your headspace and protect your time to
think, breathe and look after yourself, helping you thrive both now and in the
future. 

From hacking your neurotransmitters to channelling your emotions, this session
explores three main areas:  

 1. Hack Your Synapses: The four brain chemicals for success and how to unlock
    and activate day to day
    
    

 2. Max Your Headroom: Dealing with disruption and channelling your attention
    
    

 3. The Power of Stillness: Essentialism; the human need for stillness creating
    boundaries to think

Watch now



SECRETS FROM A COACH PODCAST

Join in the fun of learning with Debs and Lau each Friday lunchtime. With the
emphasis on action Debs & Lau mix in guests to keep things fresh and diverse.
Topics include teamship, resilience, change, leadership, mindset, careers,
success, wellness, motivation, mental health, self-care, time management, hybrid
working and confidence.

If you're looking for ways to help you thrive and maximise your potential in the
evolving workplace, have a listen today. 

Listen now

--------------------------------------------------------------------------------


JS ACHIEVE

John Sunderland-Wright is experienced in the design and delivery of performance
improvement plans to help motivate people to be the best they can be. He uses a
range of tools and techniques to help those who suffer from a lack of confidence
and performance issues to improve their energy and health and see positive
improvements in their performance. 

His expertise lies in personal resilience. He works with the latest biofeedback
technology and uses developments in neuroscience to establish a simple range of
health and wellbeing tools as well as techniques to help build neuroplasticity
and cardio health. 

John has delivered mentoring, coaching and training sessions over the past 20
years to tens of thousands of individuals and groups working in start-ups, SMEs,
corporates, public sector organisations and with a number of elite sports
performers, including the Olympic Diving Team, British gymnastics, professional
golfers, cricket and football teams. 

BOOSTING YOUR RESILIENCE 

If you want to change your life, you need to change your brain! Boosting your
resilience from John Sunderland-Wright is all about learning to deal with
situations, through proven techniques to help rewire your brain. 
This session will give you useful and practical tools from leading experts, to
help you cope with the pressures of work and home. This session covers: 

 * Salutogenesis and how it may link to resilience
 * How to fuel your brain
 * How to wire positive thinking and realistic optimism
 * How shifting left helps and how to gain better access to left frontal lobe
 * FEED method and how it can help you start rewiring your brain 
 * Improving sleep 
 * How gratitude is a key emotion to build neurons and aid mindfulness. 

Watch this session


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Registered Office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ