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Submitted URL: https://go.hikko.com/
Effective URL: https://www.hikko.com/
Submission: On November 11 via api from US — Scanned from DE
Effective URL: https://www.hikko.com/
Submission: On November 11 via api from US — Scanned from DE
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* * Services * Company * Clients * Sustainability Contact Us STRATEGIC TECHNOLOGY We scale businesses and organizations combining strategic technology with creative force Read More What we do Salesforce services and CX Automation. We connect businesses needs with tech answers.Harness the power of the Salesforce ecosystem and transform customer experience processes through automation products. Trusted by the best players in the game SALESFORCE PARTNER SALESFORCE ON FULL THROTTLE Learn more We are the Salesforce Partner that allows you to scale your business, teams, and systems with technology that adapts to your processes -not the other way around. Learn more Solutions and services. 01 Execution 02 Strategy 03 Expertise Managed services A multidisciplinary team of the best in class to find the key to the long-term vision. Staff augmentation The specific talent you need to fill the missing pieces in your team. End-to-end project There are no two same Salesforce projects. Whether it's an app, integration or implementation, we got your back. Product support Maintenance and enhancements for your Salesforce org. We will support your needs with muscle and brain. 01Execution Managed services A multidisciplinary team of the best in class to find the key to the long-term vision. Staff augmentation The specific talent you need to fill the missing pieces in your team. End-to-end project There are no two same Salesforce projects. Whether it's an app, integration or implementation, we got your back. Product support Maintenance and enhancements for your Salesforce org. We will support your needs with muscle and brain. 02Strategy Consulting A profound analysis of your processes that will pave the path towards improvement opportunities. Training A full set of tools for your team to bring the best out of a rich ecosystem. 03Expertise CORE EXPERTISE Sales Service Experience Plataform EXPANDING EXPERTISE Net Zero Marketing Commerce +160 Certifications +60 Clients +60 Experts Products CX AUTOMATION AT ITS BEST Learn more Enjoy original world-class automated customer service products. Set for your needs, straight from our lab. Learn more Solutions and services. 01 Products 02 Channels and integration 03 Solutions Help Center Automate up to 82% of contact center interactions with Hikko’s Help Center. Virtual Assistants A multi-industry conversational assistant that automates customer service and other types of transactions. Waypath Perform A/B testing on flows and generate progressive rollouts for specific user segments. Experience Surveys Improve CSAT and NPS points. Offer internal and external quality surveys. 01Products Help Center Automate up to 82% of contact center interactions with Hikko’s Help Center. Virtual Assistants A multi-industry conversational assistant that automates customer service and other types of transactions. Waypath Perform A/B testing on flows and generate progressive rollouts for specific user segments. Experience Surveys Improve CSAT and NPS points. Offer internal and external quality surveys. 02Channels CHANNELS INTEGRATIONS + CRM & Internal Systems 03Solutions Implementation Through our consultative methodology, our team will understand your business needs, develop a custom solution and deliver, right on time. Support Maintenance and improvement of flows to optimize the technical efforts and keep evolving the products to deliver better results. 82% automation +30 projects +50M monthly interactions Testimonials The word out on the street Learn More We aimed to transform customer service in messaging platforms and achieved it with Hikko, increasing transactions and being recognized for the innovation with multiple awards. Jose Donato Innovation Specialist at Banco de Bogotá Hikko's solutions have enabled Infocorp's clients to generate more transactions in new channels. Ana Inés Echevarren CEO at Infocorp These are the guys you want on your side in the Salesforce landscape. If you need development assistance or consulting, choose Hikko. Chris Handley Senior Product Manager at LogMeIn Hikko have been a solid contributor to our migration from our previus email marketing platform and we continue to work with them in almost all areas of Salesforce development. Senior Director at American institute of Architects ABOUT US Global footprint Hikko is the sum of dedicated service and disruptive product design. The combination of muscle and creativity. Of strength, poise and consistency with drive and optimism for what’s to come. We are Salesforce's first partner in Uruguay, with regional presence and global reach. The meeting point of 10 years of precise execution with 10 years of innovation and creativity. We created Hikko to materialize a committed and dynamic future: better services, better products, better ideas. This is what drives us: * Scaling organizations * Empowering communities * Expanding the impact Contact us We’d love to hear from you! Thank you for your interest in Hikko. Please fill out the form below and we’ll get in touch within one to two business days. Name Name Company Company Email Email Submit 🇺🇸 HEADQUARTERS NEW YORK 80 Broad Street, Floor 5 Manhattan, NY, US 10004 +1 917 383 3400 🇺🇾 MAIN DELIVERY CENTER URUGUAY Dr. Héctor Miranda 2361, Floor 8 Montevideo, MO, UY, 11300 🇧🇷 DELIVERY CENTER BRAZIL Tv. São José, 455 - Navegantes Porto Alegre, RS, BR 90240-200 🇺🇸 POSTAL OFFICE 9516 SW 167 AVE, SUITE 99 Miami, FL, US 33196 Services SalesforceCX Automation ClientsSustainability Company About usPartnersJoin UsBlog Clients Sustainability Follow us Best places to work for women and millennials Hikko ©2024 Let’s talk