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 * About
 * Why Attend
 * Who Attends
 * Agenda
 * Previous Speakers
 * Hotel Venue
 * Register Now


2023 INOVALON’S


CUSTOMER CONGRESS

October 15-17, 2023 | Washington, D.C.



ABOUT

Customer Congress brings together influential voices to address the programs,
perspectives, and policies shaping U.S. healthcare. Every session throughout the
event will share insight into strategies designed to help you thrive in today’s
dynamic marketplace and prepare for the healthcare of tomorrow.

Together, we will hear from industry leaders who challenge the status quo,
inspire innovation, and drive meaningful change that ultimately impact all of us
within the healthcare ecosystem.

6 Keynotes
32 Breakout Sessions
8
+ Hours of Networking
400
+ Attendees


WHY ATTEND?

6
Network with market executives

Connect with industry leaders from across the healthcare landscape including
Inovalon's CEO, Dr. Keith Dunleavy; President, Eron Kelly; and the Inovalon
President & GM's Matt Brow, John Chinnici, Julie Lambert and Craig Savage.

1
Collaborate with industry leaders

Customer Congress is the only event that brings together leaders from health
plans, provider organizations, pharmaceutical companies, and life sciences
companies into one place to share best practices, discuss new trends, and learn
about the latest innovations across healthcare.

2
Unlock the power of data.

Hear real-world examples of how data is empowering our customers to improve
outcomes and economics across the industry. See first-hand how our extensive
connectivity and subject matter expertise is driving innovative research,
enhancing processes and strategy initiatives, and more.

3
Remain compliant

Learn how healthcare organizations are leveraging real-time data-driven insights
to navigate the ever-changing regulatory landscape.

4
Stay ahead of the curve

Gain insights from payer, provider, pharmacy, and life sciences experts on the
cutting-edge strategies and technologies that are empowering patient-centric
clinical and quality outcomes improvements.

5
Stay competitive

Discover ways to drive efficiencies and streamline healthcare operations from
back-end administration to the point of care, powered by cloud-based SaaS
software solutions within the Inovalon ONE® Platform.

6
Network with market executives

Connect with industry leaders from across the healthcare landscape including
Inovalon's CEO, Dr. Keith Dunleavy; President, Eron Kelly; and the Inovalon
President & GM's Matt Brow, John Chinnici, Julie Lambert and Craig Savage.

1
Collaborate with industry leaders

Customer Congress is the only event that brings together leaders from health
plans, provider organizations, pharmaceutical companies, and life sciences
companies into one place to share best practices, discuss new trends, and learn
about the latest innovations across healthcare.

2
Unlock the power of data.

Hear real-world examples of how data is empowering our customers to improve
outcomes and economics across the industry. See first-hand how our extensive
connectivity and subject matter expertise is driving innovative research,
enhancing processes and strategy initiatives, and more.

3
Remain compliant

Learn how healthcare organizations are leveraging real-time data-driven insights
to navigate the ever-changing regulatory landscape.

4
Stay ahead of the curve

Gain insights from payer, provider, pharmacy, and life sciences experts on the
cutting-edge strategies and technologies that are empowering patient-centric
clinical and quality outcomes improvements.

5
Stay competitive

Discover ways to drive efficiencies and streamline healthcare operations from
back-end administration to the point of care, powered by cloud-based SaaS
software solutions within the Inovalon ONE® Platform.

6
Network with market executives

Connect with industry leaders from across the healthcare landscape including
Inovalon's CEO, Dr. Keith Dunleavy; President, Eron Kelly; and the Inovalon
President & GM's Matt Brow, John Chinnici, Julie Lambert and Craig Savage.




WHO ATTENDS?


PAYERS


PROVIDERS


PHARMACIES


LIFE SCIENCES


TECHNOLOGY INNOVATORS


PAYERS

Ensure quality improvement and risk score accuracy compliance and discover how
to break organizational silos to improve member outcomes and satisfaction,
enhance provider engagement, and achieve quality and risk initiatives with one
data-driven, technology-focused approach.

View Curated Journey


PROVIDERS

Discover best practices to enhance your revenue cycle, care quality, and
workforce management processes – all while delivering a better patient
experience. Learn how to improve treatment outcomes with near real-time access
to patient data at the point of care.

View Curated Journey


PHARMACIES

Learn strategies to enhance pharmacy operations, patient adherence, and outcomes
from industry leaders and the team behind our end-to-end pharmacy management
software.

View Curated Journey


LIFE SCIENCES

Discover a new era of healthcare data aggregation and analyses, with study
findings and methodology presented by in-house research experts and industry
partners across health equity, HEOR, clinical trials, and commercialization
studies.

View Curated Journey


OUR ATTENDEES

We bring the entire healthcare ecosystem together from around the world.
Breakdown by seniority:

40 %


C-SUITE

24 %


VICE PRESIDENTS

21 %


DIRECTOR

13 %


MANAGER

2 %


OTHER


AGENDA

Keynotes and track sessions will be shared closer to the conference – our team
is carefully crafting them for you now! All times are posted in Eastern Standard
Time (EST).

   View Agenda:
 * All


SUNDAY, OCTOBER 15, 2023

5:00 PM - 7:00 PM
Welcome Reception


MONDAY, OCTOBER 16, 2023

8:00 AM - 9:00 AM
Breakfast
9:00 AM - 9:30 AM
Welcome Keynote
9:30 AM - 10:15 AM
Keynote
10:15 AM - 11:00 AM
Keynote
11:00 Am - NOON
Lunch
12:00 PM - 4:30 PM
Track Sessions
6:30 PM - 10:00 PM
Client Appreciation Dinner at the Library Of Congress


TUESDAY, OCTOBER 17, 2023

7:30 AM - 8:30 AM
Breakfast
8:30 AM - 9:00 AM
Day 2 Welcome Keynote
9:00 AM - 9:45 AM
Keynote
9:45 AM - 10:00 AM
Break
10:00 AM - 10:45 AM
Track Session
10:45 AM - 11:25 AM
Track Session
11:30 AM - 12:10 PM
Track Session
12:15 PM - 1:15 PM
Lunch & Closing Keynote


PREVIOUS SPEAKERS

Leaders from across the industry come together to share their powerful insights
and experiences. The 2023 speaker lineup will be announced soon. Check out some
of our headlining keynotes from previous years.

Speaker


ALEX AZAR

24th Secretary of the U.S. Department of Health and Human Services

Alex Azar has extensive healthcare experience in the senior-most levels of the
U.S. government and the private sector that gives him a unique perspective and
background. He has committed his professional career to protecting and enhancing
the health of all Americans.

Speaker


SCOTT GOTTLIEB, M.D.

23rd Commissioner of Food and Drugs Administration

Scott Gottlieb, MD is a physician and served as the 23rd Commissioner of the
U.S. Food and Drug Administration. Dr. Gottlieb’s work focuses on advancing
public health through developing and implementing innovative approaches to
improving medical outcomes, reshaping healthcare delivery, and expanding
consumer choice and safety.

Speaker


MAE JEMISON, M.D.

1st Woman of Color in Space; Engineer, Physician & NASA Astronaut

Dr. Mae C. Jemison leads 100 Year Starship (100YSS), a bold, far reaching
nonprofit initiative to assure the capabilities exist for human travel beyond
our solar system to another star within the next 100 years.

Speaker


THOMAS MASON, M.D.

Chief Medical Officer, ONC for Health IT, U.S. Department of HHS

Dr. Thomas Mason is Chief Medical Officer (CMO) of the Office of the National
Coordinator for Health Information Technology (ONC) at the U.S. Department of
Health and Human Services (HHS).

Speaker


KYU RHEE, M.D.

Senior Vice President, CVS Health and Chief Medical Officer, Aetna

Dr. Kyu ("Q") Rhee serves as Senior Vice President and Chief Medical Officer of
Aetna at CVS Health. He and his team lead the integration and delivery of
clinical and population health solutions. He is passionate and grateful to work
for a health care innovation company with a simple and clear purpose: "to help
people on their path to better health" from the community to the home to the
palm of their hand.

Speaker


LEANA WEN, M.D.

Physician, Public Health Expert and Author

Dr. Leana Wen is an emergency physician, public health professor at George
Washington University, and nonresident senior fellow at the Brookings
Institution. She is also a contributing columnist for the Washington Post and a
CNN medical analyst.

Speaker


SEEMA VERMA

Former Centers for Medicare & Medicaid Services (CMS) Administrator

A national health policy expert, Seema Verma was the longest-serving Centers for
Medicare & Medicaid Services (CMS) Administrator in modern history. Confirmed by
the Senate in 2017, she oversaw health insurance programs for over 140 million
Americans; oversaw a budget of $1.3 trillion, almost a third of the federal
budget; and over 6,000 employees.

Speaker


PAT WANG

CEO, Healthfirst

Pat Wang has dedicated her career to advancing health equity and championing the
healthcare needs of vulnerable New Yorkers. Ms. Wang is the President and CEO of
Healthfirst, one of the largest not-for-profit health insurers in the country
serving 1.7+ million fully insured members in downstate New York -- including
one-third of New York City’s Medicaid population and a significant portion of
Medicare Advantage beneficiaries -- in a robust value-based payment model.

Speaker


MURDO GORDON

EVP, Global Commercial Operations, Amgen

Murdo Gordon is executive vice president, Global Commercial Operations for
Amgen. In this role, which he assumed in September 2018, Gordon is responsible
for ensuring Amgen’s innovative medicines reach patients around the world.

Speaker


FRANK SLOOTMAN

Chief Executive Officer and Chairman of the Board, Snowflake

, Frank Slootman currently serves as Chairman and CEO at Snowflake. Frank has
over 25 years of experience as an entrepreneur and executive in the enterprise
software industry. Mr. Slootman served as CEO and President of ServiceNow from
2011 to 2017, taking the organization from around $100M in revenue, through an
IPO, to $1.4B.

Previous Next

Alex Azar

24th Secretary of the U.S. Department of Health and Human Services

Scott Gottlieb, M.D.

23rd Commissioner of Food and Drugs Administration

Mae Jemison, M.D.

1st Woman of Color in Space; Engineer, Physician & NASA Astronaut

Thomas Mason, M.D.

Chief Medical Officer, ONC for Health IT, U.S. Department of HHS

Kyu Rhee, M.D.

Senior Vice President, CVS Health and Chief Medical Officer, Aetna

Leana Wen, M.D.

Physician, Public Health Expert and Author

Seema Verma

Former Centers for Medicare & Medicaid Services (CMS) Administrator

Pat Wang

CEO, Healthfirst

Murdo Gordon

EVP, Global Commercial Operations, Amgen

Frank Slootman

Chief Executive Officer and Chairman of the Board, Snowflake


HOTEL VENUE

The Salamander, Washington D.C.

Prominently located along the capital’s vibrant waterfront, Salamander
Washington D.C. is a short walk from the nation’s most cherished monuments and
the exciting attractions and restaurants in the District Wharf. The elegant
hotel features beautifully designed rooms, spacious suites, D.C.’s finest spa,
and some of the city’s largest meeting and event space.


RESERVE YOUR ROOM

Please use this link to complete your hotel booking. All reservations must be
booked by end of day Friday, September 22, 2023, to receive the group rate.

Reservation Link:
Inovalon’s Customer Congress

Group Rate: $309/night*

Available Nights: October 14-17, 2023


TRAVEL

The closest airport to the hotel is the Regan International Airport in
Washington, D.C.




ARRIVE SUNDAY

October 15

Arrive in time to enjoy planned activities like advisory board meetings,
executive meet and greets and a Welcome Reception that begins at 5:30 PM on
Sunday, October 15.


DEPART WEDNESDAY

October 17

Sessions will conclude by 2:00 PM on Wednesday, October 17. Please plan for
evening departure or stay through Thursday, October 18 to ensure you can enjoy
the full event.


REGISTRATION

We look forward to seeing you in Washington, D.C.


HOSTED ADMISSION

COMPLIMENTARY

 * All General Admission features
 * Participate in two or more on-site meetings with Inovalon sales leaders
 * Participate in four or more product demonstrations with a subject matter
   expert
 * Participate in at least two post-event meetings with Inovalon leaders

Apply
Early Bird!


GENERAL ADMISSION

$889

$989

*This rate expires August 14th, 2023.

 * Access to all keynotes, breakout sessions, networking opportunities,
   breakfasts, and lunches
 * Access to virtual platform and on-demand session replay
 * Access to two evenings of world-class receptions and entertainment

Register


SPEAKER ADMISSION

COMPLIMENTARY

 * All General Admission features
 * Participate in two prep sessions with co-presenters

Register

Please note: Inovalon reserves the right to review any registration at any time.
All rates and admission at our discretion. Non-qualifying registrants will be
notified within five business days of registration. Special rates and discounts
will not be applied retroactively to prior registrations. For any questions,
please email customercongress@inovalon.com.

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