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Business / Online Banking & Digital Solutions / CommBiz / CommBiz user guides


COMMBIZ USER GUIDES


Guides to help you with a wide range of features. Keep in mind, some features
may not be visible to all users or enabled for your service.


 * User profile
 * Account info & insights
 * Payables & receivables
 * Service settings
 * CommBiz Markets
 * Product features


WATCH THE VIDEO FOR HELP GETTING STARTED




HOW TO ADD A NEW USER TO A COMMBIZ SERVICE


User profile


USER PROFILE


 * LOG ON
   
    * Logging on for the first time
    * Link multiple log on accounts


 * SECURITY
   
    * Security Tokens
    * NetLock


 * ALERTS & MESSAGES
   
    * Message preferences

Account info & insights


ACCOUNT INFORMATION & INSIGHTS



 * ACCOUNTS
   
    * Viewing transaction history
    * View voucher and cheque images
    * Viewing statements online
    * ATM Deposit Code


 * DAILYIQ
   
    * Cash flow guide
    * Performance guide
    * Customer guide
      

Payables & receivables


PAYABLES & RECEIVABLES



 * CREATING OR RECEIVING A PAYMENT
   
    * Fast payment
    * Direct credit
    * Priority payment (RTGS)
    * CommBiz International Payments
      
    * BPAY
    * Direct debit
    * Importing a batch payment file
    * Requesting payment from a non-CommBank account
    * Request Trade Advance
      
      
   
    


 * USING TEMPLATES
   
    * Create a payables template
    * Create a receivables template
    * Create payments from a template
    * Create receivables from a template


 * MANAGING PAYMENTS
   
    * Find, track or cancel a payment
    * View Transaction Group Status List

Service settings


SERVICE SETTINGS



 * FUNCTIONS
   
    * Changing account address
    * Reordering cheque books
    * Stop cheques
    * Enable users to make service requests
      


 * ADMINISTRATOR TASKS
   
    * Add, edit or remove users
    * Nominate a Service Delegate
    * Add accounts
    * Set-up Electronic Account Authorisers
    * Disabling and removing accounts
      
    * Create Transaction Purposes
      
    * Change security token or primary contact address

CommBiz Markets


COMMBIZ IPFX


 * FOREIGN EXCHANGE (FX)
   
    * User guide and video demo
   
    


COMMBIZ MARKETS



 * MONEY MARKETS
   
    * Deposits
    * Fixed Term Deposits
    * Withdrawals
    * View balances, transactions and interest/earning history
    * Money markets registration
      

Product features


PRODUCT SPECIFIC FEATURES



 * CORPORATE CARDS
   
    * Manage your corporate card facility
      


 * MERCHANT FACILITY
   
    * Data reporting
      


 * BETTERBUSINESS LOAN
   
    * Create a payment
      


 * TERM DEPOSIT
   
    * Add and view term deposits
    * Search term deposits
    * Define authorisers on term deposits
    * Set maturity instructions
      


 * CAPITAL GROWTH ACCOUNT
   
    * Create and cancel notices on the Capital Growth Account
    * Manage your Capital Growth Account
      


 * CONTINGENT LIABILITIES
   
    * Manage Contingent Liabilities
      


 * ASSET FINANCE
   
    * Add arrangement(s)


 * MARKET RATE LOANS
   
    * Linking Market Rate Loans


 * FILE SPECS
   
    * Fast Payment (NPP) BTRS and BAI2


SUPPORT


 * COMMBIZ TECHNICAL SUPPORT
   
   Call 13 2339


 * GENERAL BUSINESS BANKING ENQUIRIES
   
   Call 13 1998

 * Your questions answered

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