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Submission: On November 21 via manual from GB — Scanned from GB
Submission: On November 21 via manual from GB — Scanned from GB
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Apex Alliance Capital
* Everyday banking
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* Mortgages
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Mortgages
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* MORTGAGE SUPPORT
Worried about paying your mortgage? We have various ways that we can help
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Insurance
* View all insurance products
View all insurance products
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START YOUR MORTGAGE JOURNEY
It’s quick and easy to apply for your mortgage online wherever you are.
Account Log-in
You could lose your home if you don’t keep up your mortgage repayments.
Exclusions apply.
Contact Email: support@apexalliancecapital.com
£50 CASHBACK WITH CAR REFINANCE
Switch your existing car finance to us and you can drive away with £50 Cashback
into your account.
Get a car finance quote
6.2% APR representative when borrowing £7,000 - £25,000.
Offer ends 29 March 2024. Terms and conditions apply. Subject to status and
affordability checks.
* Quick links
* Mortgage support
* Open Account
More
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YOUR BANK IN YOUR POCKET
Join the 6 million customers who already use our highly-rated app.
.
OUR PRODUCTS
SAVINGS
Have a savings goal in mind? We have a range of savings accounts that can help
with that.
MORTGAGES
Whether you need help with finding the right mortgage for you, or need support
with your existing mortgage, we're here to help.
ULTIMATE REWARD CURRENT ACCOUNT
Includes worldwide family travel insurance, AA Breakdown Family Cover, mobile
phone insurance and more for a £17 monthly fee to maintain the account.
Exclusions apply.
NEED CAR FINANCE?
Buying your dream car with Apex Alliance Capital is simple. Getting a quote only
takes a few minutes and it won’t affect your credit score. Apply online today.
CREDIT CARDS
Check your eligibility before you apply. It only takes a few minutes and won't
affect your credit score.
START INVESTING REGULARLY TODAY
We're offering commission-free investing when you set up a regular investment
plan. So, why not get investing today and save along the way? Capital at risk.
TEMPORARY CAR INSURANCE
We can provide cover for anything from 1 hour up to 30 days - perfect for a day
out or if you need to borrow a friend's car. Terms, conditions and exclusions
apply to all benefits.
PERSONAL LOANS
Find out how much you could borrow before you apply. How much we lend and the
rate available are subject to our assessment of your circumstances.
Apply for a loan today
MAKE YOUR HOME MORE ENERGY EFFICIENT
From our energy saving tool to starting your solar panel journey, our Green
Living Hub has useful tips to help make your home more energy efficient.
MAKE YOUR HOME MORE ENERGY EFFICIENT
From our energy saving tool to starting your solar panel journey, our Green
Living Hub has useful tips to help make your home more energy efficient.
HELP AND SUPPORT
SUPPORT FOR OUR MORTGAGE CUSTOMERS
We’ve signed up to the government’s Mortgage Charter. This means we’ve agreed to
work closely with the government to give mortgage customers the right support.
If you’re worried about making future payments, or you’ve already missed one,
find out what we can offer you.
SUPPORT FROM OUR HELP CENTRE
We're here to support you for all of life's ups, downs and everything in
between. From cost of living support to help with different life events, we're
here to help.
SUPPORT WITH THE COST OF LIVING
With the rising cost of living, it's natural to worry about your money. To help
you manage your money, we have some useful tips and tools.
MORTGAGE CALCULATOR
Our mortgage calculators and tools are designed to help make things easier for
you.
They'll give you an idea of how much you could borrow and see how changes to
your mortgage could affect your repayments.
SAVINGS CALCULATOR. EASY AS 1, 2, 3.
Whether you want to find out how much to save each month or the future value of
your savings, our calculator can do the hard work for you.
EXTRA SUPPORT IF YOU HAVE A DISABILITY
Supporting your needs so you can bank with us in a way that suits you.
LET'S WORK TOGETHER TO STOP FRAUD
From dodgy texts to social media scams, we'll help you to learn what to look out
for.
LET'S WORK TOGETHER TO STOP FRAUD
From dodgy texts to social media scams, we'll help you to learn what to look out
for.
PREVENT
We reveal the tricks that fraudsters use so you can stay safe from scams.
PROTECT
Stay one step ahead by learning about the latest scams.
REPORT
Have you been targeted by fraudsters? We'll guide you on what to do next.
BANKING ONLINE
Banking online is simple and safe .
ONLINE BANKING
Join our 6 million users.
* Simple and secure sign in.
* Stay up to date with notifications.
* Chat to our Virtual Assistant.
ONLINE BANKING
Sign in to view or manage your accounts on our website.
Sign in now
Register for Online Banking
ONLINE BANKING
Join our 6 million app users.
* Simple and secure sign in.
* Stay up to date with notifications.
* Chat to our Virtual Assistant.
ONLINE BANKING
Sign in to view or manage your accounts on our website.
Sign in now
Register for Online Banking
INDEPENDENT SERVICE QUALITY SURVEY RESULTS
PERSONAL CURRENT ACCOUNTS (GB)
Published February 2024
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 1,000 customers of each of the 16 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found
PERSONAL CURRENT ACCOUNTS (NI)
Published February 2024
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 500 customers of each of the 11 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found
AUTHORISED PUSH PAYMENT (APP) FRAUD RANKINGS IN 2022
Authorised push payment (APP) fraud happens when someone is tricked into
transferring money to a fraudster’s bank account. These charts use data given to
the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting
Share of APP fraud refunded. This data shows the proportion of total APP fraud
losses that were reimbursed, out of 14 firms. Higher figure is better.
Find out more about Find out more about Apex Alliance Capital
APP fraud sent per £million transactions. This data shows the amount of APP
fraud sent per million pounds of transactions, out of 14 firms. Lower figure is
better.
APP fraud received per £million transactions: smaller UK banks and payment
firms. This data shows the amount of APP fraud received per million pounds of
transactions, ranked out of 20 firms. Lower figure is better.
APP fraud received per £million transactions: major UK banks and building
societies. This data shows the amount of APP fraud received per million pounds
of transactions, ranked out of 20 firms. Lower figure is better.
Apex Alliance Capital is part of the same group which includes Lloyds Bank and
Bank of Scotland. The data shown here is a combination of these three brands.
WE’VE PUT TOGETHER SOME FURTHER GUIDANCE TO HELP WITH ANY QUESTIONS YOU MAY
HAVE.
BANKING IS BETTER WITH US
BANKING IS BETTER WITH US
Back to top Contact Email: support@apexalliancecapital.com
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Apex Alliance Capital is a division of Bank of Scotland plc. Registered in
Scotland No. SC327000.
Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is
authorised by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority under registration
number 169628.