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GOOGLE DEBUTS MEET FEATURES, INCLUDING ‘COMPANION MODE’

Kyle Wiggers@Kyle_L_Wiggers
September 8, 2021 5:30 AM
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stream now. Watch now.

--------------------------------------------------------------------------------

Google today announced a series of updates across Workspace, its collection of
cloud computing, productivity, and collaboration tools, software, and products
formerly known as G Suite. Among the highlights are enhanced search, Meet
calling, and live-translated captions in Meet, as well as new all-in-one video
conferencing devices for Meet from Logitech and Avocor.

As millions of enterprises emerge from more than a year of fully remote work,
the hybrid work model is becoming the new normal. According to one survey, 44%
of employees and employers favor hybrid working arrangements, while only 5%
mention fully remote work as a possibility.

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SPACES

This morning marks the launch of Workspace spaces, which are dashboards for
real-time project collaboration. First announced in July, spaces — which can be
made discoverable in search — integrate tools like Calendar, Drive, Docs,
Sheets, Slides, Meet, and Tasks, providing a way for users to engage in
topic-based discussions.

“With spaces, teams can share ideas, collaborate on documents, and manage tasks
from a single place,” Sanaz Ahari, senior director of product management,
explained in a blog post. “Because all their work is preserved for future
reference, team members can easily jump in and contribute at a time that works
best for them, seeing a full history of the conversations, context, and content
along the way.”

Above: Spaces in Google Workspace.

Image Credit: Google

Beyond spaces, Workspace is gaining a unified dashboard with access to inboxes,
chats, and meetings and in-line topic threading, which enables users to reply to
any message within a space. Also new are tools for content moderation and
managing spaces, and the ability to set the location (e.g., virtual or physical)
for each workday on a regular basis or by segmentable working hours in Calendar.

NEW MEET EXPERIENCES

On the Meet side, Google is rolling out Meet calling on both mobile and desktop
devices. Coming first to one-to-one chats within the Gmail app and other
Workspace endpoints in the future, Meet calling allows Workspace users to call
members of teams directly from a one-to-one chat, ringing their devices running
the Gmail app and forwarding calls to Gmail running in a web browser.

Above: Companion mode in Google Meet.

Image Credit: Google

In November, Companion mode will come to Meet, letting users host or join a
meeting from within a conference room using a laptop while tapping the in-room
audio and video. With Companion mode, users can share content or see
presentations on their devices without audio reverb, plus access the meeting
chat and whiteboard, vote on polls, and post questions in the Q&A.

Accompanying Companion mode is a live-translated captions feature, which will be
available in Meet by the end of the year. Google says the feature will translate
meetings in English to French, German, Spanish, and Portuguese, with more to
come in the near future.

MEET HARDWARE

Google also announced additions to its Meet hardware portfolio, following the
unveiling of its Series One Room Kits earlier this year. One is the Series One
Desk 27, an all-in-one 27-inch device, and the other is the Series One Board 65,
a 65-inch 4K display that can be paired with an optional stand. Both were made
in partnership with Avocor, have Google’s Jamboard app built in, and can be used
as an external display via USB-C.

Above: The Series One Board 65.

Image Credit: Google

New third-party options include the Logitech Rally Bar Mini and Rally Bar, which
are designed for small and mid-sized rooms, and the Rayz Rally Pro, a mobile
device speaker dock by Appcessori that automatically launches Meet for video
meetings.

These devices will be the first to support bidirectional interoperability with
Cisco, allowing users to launch a Meet meeting on Webex hardware and a Webex
meeting on Meet hardware. Calling interoperability between Meet and Webex is
supported on Series One Board 65, Series One Desk 27, and the rest of the Meet
hardware portfolio, as well as Webex Room Series, Room Kit Series, Desk Series,
and Board Series. Google expects general availability later this year.

Above: The Series One Desk 27.

Image Credit: Google

“As some people return to the office, teams need that ability to flexibly
collaborate from anywhere, anytime,” Ahari said in a press release. “At Google,
we face the same challenges that I’ve heard from many of our customers: How do
we stay in sync, make decisions, and build team culture in a hybrid environment?
The innovations we’re bringing to customers today help bridge the gaps of
virtual and in-person collaboration. I’m especially excited about spaces — a
new, dedicated place in Workspace to share information, advance projects, and
build community as teammates.”

GROWTH IN REMOTE MEETINGS

The expansion of Workspace comes as companies begin to realize the benefits of
remote and hybrid work. Businesses save an average of $11,000 per half-time
telecommuter per year, per the latest survey by Global Workspace Analytics.
Nearly 9 in 10 employees state that video conferences reduce the time it takes
to complete their projects, resulting in potential operational savings.

“With long-term hybrid workflows gaining traction, organizations are looking for
better ways to adapt to rapidly changing work environments and needs of
employees,” Dan Root, senior analyst at Wainhouse Research, said in a statement.
“Workspace is continuing to expand its product offerings and capabilities in
order to provide the right technology and tools that allow individuals and
organizations to embrace a work-from-anywhere culture. For example, the new Meet
Series One hardware devices can flex and scale to the user’s desired workflow,
helping to more readily bridge the gaps of hybrid work.”

Google said during its July earnings call that Workspace revenue rose in the
past quarter, driven by growth in both seats and average spend per seat. The
company’s Google Cloud unit, which houses collaboration tools, saw sales climb
54% year-on-year to $4.6 billion.

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