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What we do
* SOLUTIONS
* CPaaS
Communication Platform as a Service
* Continuant Connect
UCaaS solution for Enterprise
* Teams Phone
Direct Routing for Teams Phone
* Zoom Phone
Enable calling through Zoom
* Webex Calling
Enable calling through Webex
* Cisco UC
Migrate legacy PBX to Cisco
* Custom Meeting Rooms
Enterprise-grade AV solutions
* SERVICES
* Contact Center as a Service (CCaaS)
* Managed Security Services (MSSP)
* Technology Consulting
* PBX Maintenance & Support
* Managed Services
* Microsoft Managed Services
* Cisco Managed Services
* Audio Video Managed Services
* Adoption & Change Management
Featured Case Study
WHY THIS GLOBAL INNOVATOR "STICKS WITH" CONTINUANT MANAGED SERVICES
Read the story
Who we serve
* Enterprise
* Healthcare
* Higher Education
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* House of Worship
Case Studies
* How Hulu got a Series of AV Upgrades
* Why Global Innovator 3M “Sticks With” Continuant
* REI Gears Up with Meeting Rooms From Continuant
* View all Case Studies
Featured Case Study
BAYLOR UNIVERSITY NEEDED TO TRANSFORM AND UNIFY THEIR COMMUNICATION SYSTEMS.
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Connect with us
UC Managed Services
CO-PILOTING YOUR COMMUNICATIONS
JOURNEY TO THE CLOUD
Migrating legacy voice systems to the cloud drives efficiencies and reduces
costs. We ensure the transition is seamless, start to finish. No feature or
function left behind.
Connect with us Customer stories
PBX MAINTENANCE, SUPPORT & MIGRATION
NEW LIFE FOR YOUR LEGACY PHONE SYSTEMS
OUR MAINTENANCE ADVANTAGE PLAN SETS YOU FREE FROM OEM SUPPORT CONTRACTS,
UNNECESSARY UPGRADES, AND UNDER-USED SUBSCRIPTIONS. WE OFFER CUSTOMIZED SUPPORT
MODELS WITH AN AVERAGE SAVINGS OF 30% AND MIGRATION SOLUTIONS ON YOUR TIMELINE–
NO MATTER THE BRAND.
AVAYA PBX SUPPORT
As a Third Party Maintenance provider, we have the experience and expertise to
keep your Avaya PBX systems running post-EoMS (End of Manufacturer Support) or
during your migration to the cloud.
Learn More
MITEL PBX SUPPORT
Your Mitel PBX still plays a vital role in our communication infrastructure. Our
comprehensive support services ensure your Mitel systems remain reliable and
efficient. Whether you use Mitel MiVoice, MiCloud, or any other Mitel product.
Learn More
CISCO PBX SUPPORT
If you have a legacy Cisco environment, you likely have more options than you
think. You can keep your Cisco PBX voice systems operating until you’re ready
for a large-scale collaboration solution.
Learn More
NORTEL PBX SUPPORT
In the event of an outage or incident, you can be confident that you’ll get the
help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the
latest solution. Continuant can maintain and extend the life of your Nortel PBX
systems.
Learn More
NEC Siemens/Unify PBX in 2024 (Blog)
WHERE BEST-OF-BREED TECHNOLOGY MEETS BEST-IN-CLASS PROVIDER
With decades of enterprise communications experience, trust us to unify your
voice, video, and collaboration tools under one roof.
Say goodbye to the hassle of managing different contracts, disjointed vendors,
various languages, messy billing cycles, and poor-fitting SLAs. Embrace
Continuant and simplify your communications journey.
Continuant Connect
CONTINUANT CONNECT GIVES YOU THE POWER OF CHOICE
Easily migrate from your legacy voice system to the cloud with Continuant
Connect.
CHOOSE YOUR TIMELINE
Shift from copper landlines to cloud-based telephony on your schedule. Our
hybrid calling solution bridges the gap, so you can decommission hardware in
stages with no disruption to business operations.
CHOOSE YOUR CARRIER
Keep your telephone provider, pick a new one, or choose us as your carrier—it’s
up to you. Locked into a contract? With Continuant Connect, you can still
consolidate your communications and use our internet-powered solution to enjoy
cheaper calling rates without violating your contract.
CHOOSE YOUR UCAAS PRODUCTS
The power to pick your technology is in your hands. Choose from Microsoft Teams,
Zoom, Cisco, and other UC apps to serve as the hub of your internal and external
communications.
Explore the platform
24/7 Peace of Mind
Access to 24/7/365 live customer support, ensuring your IT team can sleep well
at night knowing Continuant is ready to assist anytime.
Proactive System Management
With the Extended and Premium packages, gain insights into your systems through
monitoring and management, preventing potential issues before they disrupt your
business.
Deep Engineering Expertise
Benefit from Continuant's deep bench of engineers with OEM certifications and
enterprise experience, enhancing your team's capabilities without the need for
expensive certifications and training.
Proactive Monitoring & Analytics
Our Extended package includes real-time system monitoring, giving you the
foresight to address issues before they impact your operations.
Single Point of Contact
Simplify your vendor management by using Continuant as your single point of
contact for all OEM support tickets, saving you time and effort.
Scalable and Flexible Service Options
Choose from Basic, Extended, or Premium packages to match the level of service
and support that best fits your organization's requirements.
Strategic Service Level Management
Experience meticulous monthly reporting and service level oversight that drives
continuous improvement across your IT infrastructure.
Meeting Room Mastery
Transform your meeting spaces with our maintenance and management services,
optimized for peak performance.
CONTINUANT MANAGED SERVICES
LEAVE THE MANAGEMENT TO US
With Continuant, you're supported by 24/7/365 customer service, ensuring minimal
concern over timelines, contract renewals, or transition periods. Instead, you
gain the freedom to focus on what truly matters—growing your business. Our deep
bench of certified engineers and comprehensive, ITIL-based managed services
ensures your technology, whether legacy or new, works for you.
Previous
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Converged Communications 2023 Microsoft Partner of the Year Award Winner We
helped clinical research innovator Parexel transition to Teams Phone and Meeting
Rooms for a globally unified user experience.
16,000
Users Migrated
40+
Countries
$360k
Annual Savings
Here's the story
FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative
partner for Avaya maintenance and a Teams migration.
70
Locations
45
Countries
40%
Cost Savings
View Case Study
FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams
Meeting Room upgrade with Continuant. The biggest hurdle faced during the
transition? Finding the best way to upgrade with legacy infrastructure in the
retail stores. View Case Study
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Converged Communications 2023 Microsoft Partner of the Year Award Winner We
helped clinical research innovator Parexel transition to Teams Phone and Meeting
Rooms for a globally unified user experience.
16,000
Users Migrated
40+
Countries
$360k
Annual Savings
Here's the story
FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative
partner for Avaya maintenance and a Teams migration.
70
Locations
45
Countries
40%
Cost Savings
View Case Study
FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams
Meeting Room upgrade with Continuant. The biggest hurdle faced during the
transition? Finding the best way to upgrade with legacy infrastructure in the
retail stores. View Case Study
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Next
* 1
* 2
* 3
* 4
AV SYSTEMS ARE OUR SPECIALTY
Your business’s audio-visual systems can’t afford to fail. Luckily, we know a
thing or two about AV technology and can serve as your one-stop provider.
Audio-Visual Managed Services
From design to installation to ongoing enhancements, our Managed Services take
care of everything. We’ll standardize AV systems across your entire enterprise,
so no matter where your people call or log in from, they’ll enjoy the same
flawless experience.
Explore AV Managed Services →
Audio-Visual Solutions
If you’re just looking for help setting up your meeting room, we’re here for
you. Our Solutions team has the knowledge and vendor relationships to procure
the hardware and software you need to create your ideal AV system.
Explore AV Solutions →
From design to installation to ongoing enhancements, our Managed Services take
care of everything. We’ll standardize AV systems across your entire enterprise,
so no matter where your people call or log in from, they’ll enjoy the same
flawless experience.
Explore AV Managed Services →
If you’re just looking for help setting up your meeting room, we’re here for
you. Our Solutions team has the knowledge and vendor relationships to procure
the hardware and software you need to create your ideal AV system.
Explore AV Solutions →
Contact Center
OPTIMIZE CX WITH CONTACT CENTERS AS A SERVICE
In every business, maintaining a quality customer experience is the most
important thing you can do. Our CCaaS offerings combine tried and true voice
capabilities with modern features like CRM and AI integration. These true
omnichannel experiences, allow your agents to connect with customers efficiently
through calling, messaging, chat, emails, social media, and more.
We can provide our own Continuant Connect Contact Center (C4) or an
industry-leading solution from our partners like Genesys. Explore CCaaS our
CCaaS options that will help you make every customer interaction a delight.
Optimize your CX Learn about C4
Managed Security Services Provider Decades of enterprise-grade
network protection Continuant offers customers a suite of security services that
protect your business's future with managed detection, round-the-clock
surveillance, and customized security strategies for both on-prem technology and
cloud environments. Our comprehensive approach delivers advanced threat
detection across multiple platforms, swift response to security breaches, along
with complete visibility and control through our Managed Detection and Response
(MDR) service.
$5.34m
average annual cost to respond to compromises
$1.38m
largest ransomware payment on average
6/427
hours to exploit vs. hours for IT to remedy
Protect Your Business
NUMBERS TO CONSIDER
5 M
Supported Users in 70+ Countries
5000 +
Customer Locations
25 +
Years In Business
READY TO TALK?
Let's explore ways to help your team reach their full potential with
communication tools optimized to meet their needs.
Connect with us
* Solutions
* CPaaS
* Continuant Connect
* Teams Phone
* Zoom Phone
* Webex Calling
* Cisco UC
* Audio Video Solutions
* Church AVL
* Services
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* Managed Security Services (MSSP)
* Technology Consulting
* PBX Maintenance & Migration
* Managed Services
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* Audio/Video Managed Services
* Adoption & Change Management
* Resources
* Articles
* Case Studies
* Glossary
* About
* Our Story
* Leadership
* Careers
* Contact
* Sales:
(888) 370-6410
* Other inquiries:
(800) 652-9920
* Service Portal
* info@continuant.com
* 5050 20th Street East
Tacoma, WA 98424
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