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Submission: On March 06 via manual from US — Scanned from DE
Submission: On March 06 via manual from US — Scanned from DE
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Skip to contentSkip to search * Personal * Commercial * Small & Medium Business (1-100) * Commercial (101+) * Partner Solutions (Wholesale) * Health * TELUS Health * Care Centres * Virtual Pharmacy * Agriculture & Consumer Goods * Social Impact * Login Login Log in * My TELUS * TELUS Business Connect * Unified Communications Services Manage your Business Email, instant Connect and Collaborative Workspace accounts. -------------------------------------------------------------------------------- * TELUS Secure Business * Internet Services Account * Shared Hosting/Email * IoT Marketplace * Support Support Support * EN Select your language: * English * Français * BC Location * Alberta * British Columbia * Manitoba * New Brunswick * Newfoundland and Labrador * Northwest Territories * Nova Scotia * Nunavut * Ontario * Prince Edward Island * Quebec * Saskatchewan * Yukon * Mobility * Internet & Networks * Phone * Security * Cloud * Enterprise Solutions Search Button Cart has 0 itemsCart Cart has 0 itemsCart 1. Business/ 2. Commercial/ 3. Security/ 4. Commercial Security -------------------------------------------------------------------------------- PROTECT YOUR PROPERTY WITH COMMERCIAL SECURITY TELUS Custom Security Systems keep your business safe with 24/7 ULC certified monitoring, identity management, intrusion detection and video surveillance – all from Canada’s #1 security provider.Read legal footnote1 Schedule sales callback Account, billing & product support Watch the video Watch the video 0:52 HOW TELUS KEEPS YOUR BUSINESS PROTECTED INTRUSION AND FIRE MONITORING Get notified instantly via text or email of any unusual or unwanted activity occurring around or inside your business. VIDEO SURVEILLANCE Protect your business with 24/7 monitoring and real-time HD video surveillance, viewable from a mobile security app. ACCESS CONTROL Secure assets and critical information; control who has access and track when someone enters or leaves your business. CENTRALIZED MANAGEMENT Manage and control your security system through a centralized platform, and benefit from video analytics and intelligence. EXPLORE YOUR BUSINESS SECURITY OPTIONS Not sure what security solution is best for your business? Compare Custom and Commercial solutions to find what best fits your needs. CUSTOM SECURITY COMMERCIAL SECURITY -------------------------------------------------------------------------------- Custom Security: * Optimal for locations up to and over 25,000 square feet * Manage single or multiple locations from one easy app * Available even for those who have limited or no cellular coverage * Available for apartment buildings with under 1,000 units CUSTOM SECURITY ESSENTIALS Create a security solution for your business by selecting one or more of our core solutions. All core solutions include our Quality Service Plan to ensure your equipment runs optimally at all times. Request sales callback Limited time offer SAVE UP TO $500 ON EQUIPMENTREAD LEGAL FOOTNOTE2 Receive up to a $500 discount towards the cost of Custom Security Essentials equipment added to a new security order. INTRUSION MONITORING Protection against unauthorized entry and suspicious activities. -------------------------------------------------------------------------------- What’s included: Multi-site coverage Commercial grade sensors 24/7 guard response (where available) View Intrusion Monitoring ACCESS CONTROL Grant special access and control who enters and exits your business. -------------------------------------------------------------------------------- What’s included: Support up to 16 doors Encrypted access cards or fobs EntraPass Go mobile app compatible View Access Control VIDEO SURVEILLANCE Monitor your surroundings with HD video cameras and surveillance software. -------------------------------------------------------------------------------- What’s included: Support up to 16 cameras Indoor or outdoor HD cameras Camera resolutions from 2 to 5 MP View Video Surveillance FIRE MONITORING Detect early signs of fire with always-on 24/7 monitoring station. -------------------------------------------------------------------------------- What’s included: ULC certified active fire monitoring Annual inspections Insurance compliant View Fire Monitoring HOW CUSTOM SECURITY SOLUTIONS CAN SUPPORT YOUR INDUSTRY HIGH-VALUE RETAIL Ideal for jewellers, high-end retailers, electronic suppliers, and other businesses with high-value property; NFPA standards keep employees and assets safe. * Protect your business 24/7 with video surveillance, silent panic alerts, and emergency response in the event of an alarm. * Trust our ULC certified installation process to ensure your assets are properly protected. A solution can be installed with minimal disruption to your business. * Our high standards in security installation and monitoring can help you to qualify for contents insurance. MULTI-SITE FOOD AND BEVERAGE Keep your drive-through busy, ensure patrons are happy and moving, and provide the freshest meals all while leveraging data to effectively increase your bottom line. * Use HD video monitoring and analytics to track vehicle and pedestrian flow, along with customer demographics, to bolster marketing and wayfinding efforts. * Prevent loss of inventory with temperature and climate controls that will keep food at optimal temperatures and notify you if something has gone wrong. * Protect inventory loading and unloading areas with video surveillance, overhead door integration, and remote notifications that can be accessed on and off site. AGRICULTURE AND FOOD PRODUCTION Leverage technology and innovative tools to support agriculture and food businesses such as farms and feedlots, as well as distribution and retail centers. * Monitor your farming and transportation equipment with single and multi-camera viewing, live-streaming, recorded video and real-time notifications. * Ensure the quality and safety of food by using automated sensors to track storage unit temperatures and monitor for potential power outages. * Guard your premises, secure your operations, and protect your people and equipment with video surveillance and access control. SMART BUILDING Transform your property into a sustainable, efficient Smart Building with integrated security and automation solutions that attract residents while improving your bottom line. * Automate processes and reduce operating expenses with remote temperature control, video analytics, keyless access, and more. * Improve risk management and protect against damage with automatic water leak detection and water shut-off, temperature sensors, and elevator surveillance. * Enable residents to customize their in-suite experience and access their smart devices remotely from one app, including lighting, locks, and thermostats. NATIONAL PRESENCE, LOCALIZED FOR YOUR BUSINESS TELUS Custom Security Systems offers the highest standards in ULC security monitoring with an average response time of less than 30 secondsRead legal footnote3. Connect with a security expert EARN $100 WHEN REFERRING NEW CUSTOMERS Refer a new customer and earn a $100 digital prepaid credit card when they sign up for new servicesRead legal footnote4. Make a referral today LOOKING FOR MORE SECURITY AND AUTOMATION OPTIONS? CUSTOM HOME SECURITY Outfit your current or future home with a specialized security and home automation system that meets the lifestyle you want. Discover Custom Home Security SMART BUILDING Use technology and automation to create safe, sustainable, connected communities. Enhance the lives of residents and improve efficiencies with a custom solution. Explore Smart Building TELUS SECURE BUSINESS TELUS Secure Business offers a physical security system for small businesses. Includes access to an intuitive mobile application and 24/7 monitoring. Explore Secure Business REQUEST SALES CALLBACK Ready to order or learn more about our services? We aim to respond within two business days. Request sales callback WANT EXCLUSIVE OFFERS FROM TELUS? Receive business insights, exclusive offers and the latest deals when you sign up for emails with TELUS. Sign up TALK TO A SALES EXPERT 1-855-909-8277 8:30am - 4:30pm PST, Monday - Friday -------------------------------------------------------------------------------- Are you an existing customer? For account care and support, please visit our support page. -------------------------------------------------------------------------------- TECHNICAL, BILLING AND ACCOUNT SUPPORT: Former Prices’ Alarms Customers: 1-866-384-4104 Former ADT Customers: 1-855-958-8181 All other customers: 1-855-909-8277 -------------------------------------------------------------------------------- VIEW TERMS AND CONDITIONS -------------------------------------------------------------------------------- 1. TELUS is the number 1 security provider in Canada based on number of subscribers. 2. TELUS Custom Security business customers can receive up to a $500 discount towards the cost of Custom Security Essentials equipment added to their security order on a new 36 or 60 month term. In order to receive the full $500 equipment discount, $5000 or more worth of equipment and installation costs must be added to the order, otherwise equipment and installation costs are reduced by 10%. Taxes will be applied after the discount is applied to the order. Offer available to new TELUS Custom Security Services customers. Offer valid until June 30, 2022, and subject to change or end without notice. 3. Fire alarm signals are sent according to ULC’s required response time given the severity of the event, site location, weather conditions, or any other unforeseen circumstances. Past response times may not be representative of future response times, and it can take much longer to respond. 4. Subject to referral sale completion. Offer valid for new TELUS Custom Security Systems (“TCSS”) customers, who have not subscribed to TCSS services in the past 90 days. TELUS reserves the right to end the Program or change any of the terms at any time, without notice and without obligation to award any referral rewards. Offer valid in all Canadian provinces for new TCSS activations. If the referred customer successfully activates after your referral, you will receive a digital prepaid credit card in the amount of $100. See complete referral program terms and conditions at telus.com/custom-referral. TELUS team members, contractors, sales representatives acting on TELUS' behalf, and associates at retail locations who receive special pricing are excluded from this Program. Referral must be sent and received in accordance with the referral program terms and conditions, before a new customer subscribes to TCSS services. Referral rewards will not be awarded for past activations where the new subscriber was not referred as per the referral program terms and conditions. You are able to receive up to $1,000 in referral rewards each calendar year. -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- TERMS AND CONDITIONS -------------------------------------------------------------------------------- My TELUSMy TELUS SupportSupport Find a store Find a store Contact UsContact Us -------------------------------------------------------------------------------- The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. OTHER TELUS PROPERTIESSmall & Medium Business (1-100)TELUS Partner SolutionsTELUS Employer SolutionsTELUS HealthTELUS AgricultureHelpAccessibilityTELUS Service StatusOrder StatusSecurity TELUS Business Blog COMPANYAbout Us CareersInvestorsThe Network that gives backSustainabilityLegalUser TermsPrivacy / CookiesWireless Code, SimplifiedTELUS & CRTC Wireless Code My TELUS SupportSupport Find a store Find a store Contact UsContact Us -------------------------------------------------------------------------------- TERRITORIAL ACKNOWLEDGEMENT The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. -------------------------------------------------------------------------------- OTHER TELUS PROPERTIES Small & Medium Business (1-100) TELUS Partner Solutions TELUS Employer Solutions TELUS Health TELUS Agriculture -------------------------------------------------------------------------------- COMPANY About Us Careers Investors The Network that gives back Sustainability -------------------------------------------------------------------------------- HELP Accessibility TELUS Service Status Order Status Security TELUS Business Blog -------------------------------------------------------------------------------- LEGAL User Terms Privacy / Cookies Wireless Code, Simplified TELUS & CRTC Wireless Code -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ©2023 TELUS function assign() { [native code] } MinimizeClose chat Welcome -------------------------------------------------------------------------------- A quick and easy way to find information and manage your account, 24/7. If our virtual assistant can’t help, it will connect you to a live agent. ARE YOU CURRENTLY A TELUS BUSINESS CUSTOMER? Yes No