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URL: https://www.telus.com/en/business/medium-large/security/commercial-security
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 1. Business/
 2. Commercial/
 3. Security/
 4. Commercial Security

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PROTECT YOUR PROPERTY WITH COMMERCIAL SECURITY

TELUS Custom Security Systems keep your business safe with 24/7 ULC certified
monitoring, identity management, intrusion detection and video surveillance –
all from Canada’s #1 security provider.Read legal footnote1


Schedule sales callback

Account, billing & product support

Watch the video

Watch the video

0:52


HOW TELUS KEEPS YOUR BUSINESS PROTECTED


INTRUSION AND FIRE MONITORING



Get notified instantly via text or email of any unusual or unwanted activity
occurring around or inside your business.

VIDEO SURVEILLANCE



Protect your business with 24/7 monitoring and real-time HD video surveillance,
viewable from a mobile security app.

ACCESS CONTROL



Secure assets and critical information; control who has access and track when
someone enters or leaves your business.

CENTRALIZED MANAGEMENT



Manage and control your security system through a centralized platform, and
benefit from video analytics and intelligence.




EXPLORE YOUR BUSINESS SECURITY OPTIONS

Not sure what security solution is best for your business? Compare Custom and
Commercial solutions to find what best fits your needs.

CUSTOM SECURITY

COMMERCIAL SECURITY

--------------------------------------------------------------------------------

Custom Security:

 * Optimal for locations up to and over 25,000 square feet

 * Manage single or multiple locations from one easy app

 * Available even for those who have limited or no cellular coverage

 * Available for apartment buildings with under 1,000 units






CUSTOM SECURITY ESSENTIALS



Create a security solution for your business by selecting one or more of our
core solutions. All core solutions include our Quality Service Plan to ensure
your equipment runs optimally at all times.


Request sales callback
Limited time offer


SAVE UP TO $500 ON EQUIPMENTREAD LEGAL FOOTNOTE2

Receive up to a $500 discount towards the cost of Custom Security Essentials
equipment added to a new security order.




INTRUSION MONITORING



Protection against unauthorized entry and suspicious activities.



--------------------------------------------------------------------------------



What’s included:



Multi-site coverage



Commercial grade sensors



24/7 guard response (where available)



View Intrusion Monitoring


ACCESS CONTROL



Grant special access and control who enters and exits your business.



--------------------------------------------------------------------------------



What’s included:



Support up to 16 doors



Encrypted access cards or fobs



EntraPass Go mobile app compatible

View Access Control


VIDEO SURVEILLANCE



Monitor your surroundings with HD video cameras and surveillance software.



--------------------------------------------------------------------------------



What’s included:



Support up to 16 cameras



Indoor or outdoor HD cameras



Camera resolutions from 2 to 5 MP

View Video Surveillance


FIRE MONITORING



Detect early signs of fire with always-on 24/7 monitoring station.



--------------------------------------------------------------------------------



What’s included:



ULC certified active fire monitoring



Annual inspections



Insurance compliant




View Fire Monitoring



HOW CUSTOM SECURITY SOLUTIONS CAN SUPPORT YOUR INDUSTRY


HIGH-VALUE RETAIL



Ideal for jewellers, high-end retailers, electronic suppliers, and other
businesses with high-value property; NFPA standards keep employees and assets
safe.

 * Protect your business 24/7 with video surveillance, silent panic alerts, and
   emergency response in the event of an alarm.

 * Trust our ULC certified installation process to ensure your assets are
   properly protected. A solution can be installed with minimal disruption to
   your business.

 * Our high standards in security installation and monitoring can help you to
   qualify for contents insurance.




MULTI-SITE FOOD AND BEVERAGE



Keep your drive-through busy, ensure patrons are happy and moving, and provide
the freshest meals all while leveraging data to effectively increase your bottom
line.

 * Use HD video monitoring and analytics to track vehicle and pedestrian flow,
   along with customer demographics, to bolster marketing and wayfinding
   efforts.

 * Prevent loss of inventory with temperature and climate controls that will
   keep food at optimal temperatures and notify you if something has gone wrong.

 * Protect inventory loading and unloading areas with video surveillance,
   overhead door integration, and remote notifications that can be accessed on
   and off site.




AGRICULTURE AND FOOD PRODUCTION



Leverage technology and innovative tools to support agriculture and food
businesses such as farms and feedlots, as well as distribution and retail
centers.

 * Monitor your farming and transportation equipment with single and
   multi-camera viewing, live-streaming, recorded video and real-time
   notifications.

 * Ensure the quality and safety of food by using automated sensors to track
   storage unit temperatures and monitor for potential power outages.

 * Guard your premises, secure your operations, and protect your people and
   equipment with video surveillance and access control.




SMART BUILDING



Transform your property into a sustainable, efficient Smart Building with
integrated security and automation solutions that attract residents while
improving your bottom line.

 * Automate processes and reduce operating expenses with remote temperature
   control, video analytics, keyless access, and more.

 * Improve risk management and protect against damage with automatic water leak
   detection and water shut-off, temperature sensors, and elevator surveillance.

 * Enable residents to customize their in-suite experience and access their
   smart devices remotely from one app, including lighting, locks, and
   thermostats.






NATIONAL PRESENCE, LOCALIZED FOR YOUR BUSINESS

TELUS Custom Security Systems offers the highest standards in ULC security
monitoring with an average response time of less than 30 secondsRead legal
footnote3.


Connect with a security expert



EARN $100 WHEN REFERRING NEW CUSTOMERS



Refer a new customer and earn a $100 digital prepaid credit card when they sign
up for new servicesRead legal footnote4.


Make a referral today



LOOKING FOR MORE SECURITY AND AUTOMATION OPTIONS?


CUSTOM HOME SECURITY



Outfit your current or future home with a specialized security and home
automation system that meets the lifestyle you want.


Discover Custom Home Security


SMART BUILDING



Use technology and automation to create safe, sustainable, connected
communities. Enhance the lives of residents and improve efficiencies with a
custom solution.


Explore Smart Building


TELUS SECURE BUSINESS



TELUS Secure Business offers a physical security system for small businesses.
Includes access to an intuitive mobile application and 24/7 monitoring.


Explore Secure Business





REQUEST SALES CALLBACK

Ready to order or learn more about our services? We aim to respond within two
business days.


Request sales callback


WANT EXCLUSIVE OFFERS FROM TELUS?



Receive business insights, exclusive offers and the latest deals when you sign
up for emails with TELUS.


Sign up


TALK TO A SALES EXPERT



1-855-909-8277

8:30am - 4:30pm PST, Monday - Friday

--------------------------------------------------------------------------------



Are you an existing customer? For account care and support, please
visit our support page.

--------------------------------------------------------------------------------





TECHNICAL, BILLING AND ACCOUNT SUPPORT:



Former Prices’ Alarms Customers: 1-866-384-4104

Former ADT Customers: 1-855-958-8181

All other customers: 1-855-909-8277



--------------------------------------------------------------------------------


VIEW TERMS AND CONDITIONS

--------------------------------------------------------------------------------

 1. TELUS is the number 1 security provider in Canada based on number of
    subscribers.
 2. TELUS Custom Security business customers can receive up to a $500 discount
    towards the cost of Custom Security Essentials equipment added to their
    security order on a new 36 or 60 month term. In order to receive the full
    $500 equipment discount, $5000 or more worth of equipment and installation
    costs must be added to the order, otherwise equipment and installation costs
    are reduced by 10%. Taxes will be applied after the discount is applied to
    the order. Offer available to new TELUS Custom Security Services customers.
    Offer valid until June 30, 2022, and subject to change or end without
    notice.
 3. Fire alarm signals are sent according to ULC’s required response time given
    the severity of the event, site location, weather conditions, or any other
    unforeseen circumstances. Past response times may not be representative of
    future response times, and it can take much longer to respond.
 4. Subject to referral sale completion. Offer valid for new TELUS Custom
    Security Systems (“TCSS”) customers, who have not subscribed to TCSS
    services in the past 90 days. TELUS reserves the right to end the Program or
    change any of the terms at any time, without notice and without obligation
    to award any referral rewards. Offer valid in all Canadian provinces for new
    TCSS activations. If the referred customer successfully activates after your
    referral, you will receive a digital prepaid credit card in the amount of
    $100. See complete referral program terms and conditions at
    telus.com/custom-referral. TELUS team members, contractors, sales
    representatives acting on TELUS' behalf, and associates at retail locations
    who receive special pricing are excluded from this Program. Referral must be
    sent and received in accordance with the referral program terms and
    conditions, before a new customer subscribes to TCSS services. Referral
    rewards will not be awarded for past activations where the new subscriber
    was not referred as per the referral program terms and conditions. You are
    able to receive up to $1,000 in referral rewards each calendar year.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------


TERMS AND CONDITIONS

--------------------------------------------------------------------------------



My TELUSMy TELUS
SupportSupport
Find a store Find a store
Contact UsContact Us

--------------------------------------------------------------------------------

The TELUS team acknowledges that our work spans many Territories and Treaty
areas and we are grateful for the traditional Knowledge Keepers and Elders who
are with us today, those who have gone before us and the youth that inspire us.
We recognize the land and the benefits it provides all of us, as an act of
Reconciliation, as recommended by the Truth and Reconciliation Commission’s
(TRC) 94 Calls to Action and gratitude to those whose territory we reside on,
work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

OTHER TELUS PROPERTIESSmall & Medium Business (1-100)TELUS Partner
SolutionsTELUS Employer SolutionsTELUS HealthTELUS
AgricultureHelpAccessibilityTELUS Service StatusOrder StatusSecurity TELUS
Business Blog
COMPANYAbout Us CareersInvestorsThe Network that gives
backSustainabilityLegalUser TermsPrivacy / CookiesWireless Code, SimplifiedTELUS
& CRTC Wireless Code
My TELUS
SupportSupport
Find a store Find a store
Contact UsContact Us

--------------------------------------------------------------------------------


TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty
areas and we are grateful for the traditional Knowledge Keepers and Elders who
are with us today, those who have gone before us and the youth that inspire us.
We recognize the land and the benefits it provides all of us, as an act of
Reconciliation, as recommended by the Truth and Reconciliation Commission’s
(TRC) 94 Calls to Action and gratitude to those whose territory we reside on,
work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

--------------------------------------------------------------------------------

OTHER TELUS PROPERTIES
Small & Medium Business (1-100)
TELUS Partner Solutions
TELUS Employer Solutions
TELUS Health
TELUS Agriculture

--------------------------------------------------------------------------------

COMPANY
About Us
Careers
Investors
The Network that gives back
Sustainability

--------------------------------------------------------------------------------

HELP
Accessibility
TELUS Service Status
Order Status
Security
TELUS Business Blog

--------------------------------------------------------------------------------

LEGAL
User Terms
Privacy / Cookies
Wireless Code, Simplified
TELUS & CRTC Wireless Code

--------------------------------------------------------------------------------




--------------------------------------------------------------------------------

©2023 TELUS

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