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FIVE TESTED WAYS TO IMPROVE YOUR VENDOR RELATIONSHIPS

March 24, 2017 Callum Huddlestone
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MSPs may provide IT cloud services of all kinds to other businesses, but they
too often obtain hardware and related products from third party vendors. In
order for MSPs to be successful, it is imperative that they nurture their vendor
relationships, and strive for improvement, whenever possible. The following are
some of the best ways […]

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SHOULD YOU USE CLOUD-BASED PHONE SYSTEMS?

March 23, 2017 Callum Huddlestone
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The traditional, on-premise phone systems are being replaced by equipment-free,
cloud based phone systems. The reasons are simple. Traditional phone systems
come with many limitations. They are expensive, difficult to scale up or down,
and can’t be reconfigured easily. As a result, a large number of businesses have
started using VoIP (Voice over Internet Protocol) systems […]

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eDiscovery- Fulfilling Legal Mandates
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It’s hard to imagine that one quick lightning strike could disrupt the business
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USING “SMART” GOALS TO EVALUATE YOUR WEBSITE – PART II

March 22, 2017 Kris Price
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In Part I, we discussed how to evaluate the success of your website using the
SMART technique. In this series, we will further discuss the principles of SMART
when measuring your marketing goals. If a website doesn’t get traffic, then it
will eventually get out of business. Growing your traffic will require you to
create […]

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USING “SMART” GOALS TO EVALUATE YOUR WEBSITE – PART I

March 22, 2017 Kris Price
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forms, explained your services clearly, and added important links. This should
do just fine, right? Unfortunately, the answer is “no”. Your marketing efforts
must not stop at merely creating and […]

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DO YOU REALLY NEED AN ANTIVIRUS SOFTWARE TODAY?

March 21, 2017 Sam Broadbent
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There was a time when viruses and malware were a major threat, even for an
average desktop or laptop user. This was the time of Windows XP, which didn’t
have an AV program of its own (later Windows OS came with built-in AV programs,
such as, Windows Defender in Windows 7 and 8), and the […]

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INFLUENCING THE QUALITY OF SERVICES BY FOCUSING ON SERVICE LEVEL AGREEMENTS 

March 20, 2017 Callum Huddlestone
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Service Level Agreements (SLAs) are enterprise life lines on the Internet. CIOs
cannot plead ignorance of the clauses. First, the SLA is often written in plain
English, and second, the SLA represents the “consensus” reached between the
contracting parties. A focus on the SLA is an imperative; a necessity. So, what
does one look for […]

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RECENT POSTS

 * Five Tested Ways to Improve Your Vendor Relationships
 * Should You Use Cloud-Based Phone Systems?
 * Using “SMART” Goals to Evaluate your Website – Part II
 * Using “SMART” Goals to Evaluate your Website – Part I
 * Do You Really Need an Antivirus Software Today?


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