www.fortisalberta.com Open in urlscan Pro
2620:1ec:bdf::40  Public Scan

Submitted URL: http://www.fortisalberta.com/customer-service/get-connected
Effective URL: https://www.fortisalberta.com/customer-service/get-connected
Submission: On July 13 via api from CA — Scanned from CA

Form analysis 3 forms found in the DOM

GET /search-results

<form method="get" action="/search-results">
  <input type="hidden" name="indexCatalogue" value="default">
  <input type="hidden" name="wordsMode" value="AllWords">
  <span class="fa fa-search"></span>
  <input type="text" name="searchQuery" id="search-field" placeholder="What are you looking for?">
</form>

GET /search-results

<form method="get" action="/search-results">
  <input type="hidden" name="indexCatalogue" value="default">
  <input type="hidden" name="wordsMode" value="AllWords">
  <input type="search" name="searchQuery" placeholder="What are you looking for?">
</form>

GET /search-results

<form method="get" action="/search-results">
  <div class="search-container">
    <input type="hidden" name="indexCatalogue" value="default">
    <input type="hidden" name="wordsMode" value="AllWords">
    <input class="footer-search" type="search" placeholder="Search" name="searchQuery">
    <button class="footer-search-submit" type="submit">
      <span class="fa fa-search"></span>
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  </div>
</form>

Text Content

   
 * Safety
   
 * Customer Service
   
 * For Business and Industry
   
 * Outages
   
 * About Us
   
 * Careers
 * Search
 * 310-WIRE
 * My Account

 * Overview
 * Connect and Manage Services
 * Service Estimator
 * Save Energy

 * Rates and Billing
 * FAQs
 * Protect Yourself From Fraud

 * Meters
 * Documents and Forms
 * Rural Electrification Associations


CONTACT US

Get in touch with us by phone, online, social media or our mobile app

 * Overview
 * Construction
 * Oil and Gas
 * Technical Training

 * Municipalities 
   * Streetlights and Repairs

 * Retailers
   * Load Settlement
 * Rural Electrification Associations


CONTACT US

Get in touch with us by phone, online, social media or our mobile app

 * Overview
 * Outage Map
 * Streetlight Repair Map

 * Prepare for an Outage
 * During an Outage
 * Planned Outages

 * Report Outage
 * Power Outage Alerts


CONTACT US

Get in touch with us by phone, online, social media or our mobile app

 * Overview
 * News and Stories
 * Media Relations
 * Grants

 * Our Company
   * Reports
   * Leadership
   * Regulatory

 * Sustainability
   * Our People
   * Our Communities
   * Our Environment
   * Our Business


CONTACT US

Get in touch with us by phone, online, social media or our mobile app


 * 310-WIRE (9473)
   
 * 
 * My Account
 * Safety
 * 
   Customer Service
   * Connect and Manage Services
   * Service Estimator
   * Save Energy
   * Rates and Billing
   * FAQs
   * Protect Yourself From Fraud
   * Meters
   * Documents and Forms
   * Rural Electrification Associations
   
 * 
   Business and Industry
   * Construction
   * Oil and Gas
   * Technical Training
   * 
     Municipalities
     * Streetlights and Repairs
   * 
     Retailers
     * Load Settlement
   
 * 
   Outages
   * Outage Map
   * Streetlight Repair Map
   * Prepare for an Outage
   * During an Outage
   * Planned Outages
   * Report Outage
   * Power Outage Alerts
   
   
 * 
   About Us
   * News and Stories
   * Media Relations
   * Grants
   * 
     The Company
     * Reports
     * Leadership
     * Regulatory
   * 
     Sustainability
     * Our People
     * Our Communities
     * Our Environment
     * Our Business
 * Careers
 * Sitemap
 * Contact Us
 * Glossary


CONNECT AND MANAGE SERVICES



FortisAlberta offers a variety of options for anyone seeking new services or
adjustments to existing services.

Manage your existing service.

If you are unsure of which type of service application you require, our online
forms will guide you through which type of application you need. To learn more
about each service, the timelines, process and requirements view the links
below. 

 * Residential
 * Farm
 * General Commercial
 * Oil and Gas
 * Joint Use
 * Irrigation
 * Multi-Units

 * Streetlights
 * Line Moves
 * Third-Party Crossing
 * Yard Lights
 * UEDS Turnkey
 * Generation
 * Electric Vehicles and Electric Vehicle Chargers
   




HOW CAN I APPLY?

There are two ways to apply: either online by setting up My Account or over the
phone. 


MY ACCOUNT

Sign in or register for My Account to get started and apply online.

Sign in

My Account help


SERVICE ESTIMATOR

Looking to get an estimate for a new farm, residential, commercial or irrigation
service?

Start an estimate


CONTACT US

We're here 24/7 for power outages and emergencies. Customer service hours are 8
a.m.- 6 p.m., Monday to Friday.

Start live chat

310-WIRE(9473)



Start live chat

Contact Us

Expand all Collapse all


CONNECT AND MANAGE SERVICES

How much will it cost to bring power to a new site?
To request an estimate, visit the FortisAlberta Service Estimator, or call us at
310-WIRE (9473) to start the process.  
How do I get a meter installed after construction is completed?

It is important that you have an account set up with your billing company first.
To find billing companies, also known as retailers, in your area, visit
the Utilities Consumer Advocate or call them at 310-4822. If you have an
existing billing company, simply contact them to begin the request and have your
Site ID ready. If you're in our service area, your billing company will send
FortisAlberta an order to install the meter. Once we receive the order,
installation takes up to three business days.

NOTE: FortisAlberta Power Line Technicians must have full access to your site
for installation, or the install request could be cancelled.
What is a Site ID and where can I find it?

The Site ID is a 13-digit number specific to your site, like a serial number for
your electricity, and is required to install a meter.

To get your Site ID, call 310-WIRE (9473). When you receive your Site ID, you'll
need to provide the information to your billing company, also known as your
retailer. To find billing companies in your area, visit the Utilities Consumer
Advocate website or call them at 310-4822.

How can I check the status of my project?
You can check the status of your New Service Connection here. If you have
multiple projects on the go, login or register for My Account to view all
projects in one location.

Think Before You Dig

Whether you’re gardening, planting a tree or putting up a fence, you can avoid a
serious electrical incident by submitting a locate request.

Read More

 * Safety
 * 

 * Customer Service
   * Connect and Manage Services
   * Save Energy
   * Rates and Billing
   * Meters
   * FAQs

 * For Business and Industry
   * Construction
   * Oil and Gas
   * Municipalities
   * Retailers
   * REAs

 * Outages
   * Outage Map
   * Prepare for an Outage
   * During an Outage
   * Planned Outages
   * Report Outage

 * About Us
 * Careers
 * Contact Us
 * Glossary
 * Site Map
 * Privacy Policy
 * Legal



Copyright © 2022 FortisAlberta Inc. All rights reserved.