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ASHLAND HOME NET


ASHLAND HOME NET

 * Home
 * Internet
   * Levels and Pricing
   * Benefits
   * Features
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 * Phone
   * Residential VOIP
   * Business VOIP
   * Login to VOIP Account
   * VOIP Long Distance Rates
   * E911 Disclosure
 * Support Center
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 * Contact


Reminder : Do NOT Click on links in emails from us or anyone else that look
suspicious
Fiber to the Home is Coming. Sign up to be notified when its available for you.
Managed WiFi
WELCOME TO

TM

BROADBAND,
ASHLAND




Main


INTERNET & PHONE SERVICE IN ASHLAND

Specializing in connecting people to the High Speed Internet service provided by
Ashland Fiber Network.



Fast Internet

We specialize in connecting people to the High Speed Ashland Fiber Network.

Phone Service

Offering Internet Phone Service (VOIP) to our customers.

Managed Home Net

Managed Home Wi-Fi, Complete Home Coverage, Parental Controls, Easy Setup

Rogue Broadband

Rural High Speed Internet is available in Jackson County.

Managed WiFi
New in 2021!
Managed
HomeWi-Fi

Complete Home Coverage
Parental Controls
Mobile App for Easy Managment
Learn More

RBB
Jackson 
County 
Rural Wireless
 
Internet 
Service 

Our locally owned sister company offers high speed internet access outside of
Ashland and throughout rural Jackson County.

Learn More

Speeds


THE LOCALLY OWNED
INTERNET SERVICE IN ASHLAND


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mbps

Max Home

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Max Streaming

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Max Small Business

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mbps

Max Enterprise

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Max Home

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Max Streaming

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Max Small Business

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Max Enterprise

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Max Home

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Max Streaming

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Max Small Business

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Max Enterprise

New Faster Speeds At The Same Prices!

Internet Services & Pricing
Streaming


STREAM ON!

Internet Services & Pricing

Watch your favorite films and channels on the locally owned internet service in
Ashland!

Company
We Are
Net Neutral

Survey
Thanks for being a fantastic customer!


Please take a moment to take our Customer Satisfaction Survey and let us know
how we are doing.

Take The Survey





Customer Support
Customer Support
Support Available 24/7
Tech support is available 24/7 by calling our 541-488-9207 number.
Computer Repair
Computer repair and troubleshooting starts at $45.00 an hour!
Email Setup
We can help you set up your email software for a variety of programs.
Get Support






MANAGED HOME NET

Ashland Home Net has launched a new service - Managed Home Wi-Fi!

 * Complete Home Coverage
 * Parental Controls
 * Mobile App for Easy Management

You do not need to be an Ashland Home Net customer to get this new service. 
Works with any ISP.  Sign up now and get your first month free!

Click Here



JEFFNET CUSTOMERS

Effective January 1, 2019 Ashland Home Net and JEFFNET have merged. Ashland Home
Net will be providing all technical and billing support for JEFFNET. There will
be no rate increases and all your email settings should stay the same. Our goal
is to make this as seamless for the JEFFNET customer as possible.

Click Here



ROGUE BROADBAND

Rogue Broadband serves rural parts of Medford, Central Point, Talent, Phoenix,
Eagle Point and Sams Valley.  We also provide service in much of Douglas County
making us the largest Wireless ISP in Southern Oregon.

Learn More



OUR SERVICES

FAST INTERNET



PHONE SERVICE



COMPUTER REPAIR




ASHLAND RESIDENTIAL


INTERNET SERVICE PRICING

Max Home

60 MBPS

$50 per month
 * Up to 60 Mbps Download Speed
 * Up to 5 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Max Streaming

120 MBPS

$60 per month
 * Up to 120 Mbps Download Speed
 * Up to 8 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Max Small Business

180 MBPS

$90 per month
 * Up to 180 Mbps Download Speed
 * Up to 11 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Max Enterprise

220 MBPS

$120 per month
 * Up to 220 Mbps Download Speed
 * Up to 26 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now


FIBER SERVICE PRICING

Fiber Essentials

500 MBPS

$50 per month
 * Up to 500 Mbps Download Speed
 * Up to 500 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Fiber Advanced

1000 MBPS

$60 per month
 * Up to 1000 Mbps Download Speed
 * Up to 500 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Fiber Ultimate

1000 MBPS

$90 per month
 * Up to 1000 Mbps Download Speed
 * Up to 1000 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now
Fiber Multi-gig

2500 MBPS

$120 per month
 * Up to 2500 Mbps Download Speed
 * Up to 1000 Mbps Upload Speed
 * View FCC Fact Sheet
 * 

Sign Up Now



NOW HIRING



We currently have Entry Level positions in Technical Support, Customer Service,
and Sales.  Excellent customer service skill and attention to detail are a must.

Learn More


BUNDLE YOUR INTERNET AND PHONE & SAVE!

Save $5 per month when you bundle.


BUNDLE YOUR PHONE AND INTERNET, AND & SAVE!

Save $5 per month when you bundle.

Sign Up Now


ABOUT AHN

Ashland Home Net (AHN) is a community based ISP (Internet Service Provider)
specializing in connecting people to the High Speed Internet service provided by
Ashland Fiber Network. We are the first ISP in the City to be awarded AFN's
"Gold Standard".

AHN is Ashland's largest ISP and is locally owned and operated by Jim Teece and
Dena Matthews and provides High Speed Internet and Telephone services inside of
Ashland City Limits. In December 2013, Ashland Home Net started offering
wireless service outside of city limits.

SIGN UP AND FIND OUT HOW WE CAN "GIVE YOU MORE"!

Sign Up Now



WEBSITE & MOBILE APP DEVELOPMENT


PROJECT A, INC.

Our sister company Project A, Inc. provides custom website, database, and mobile
application development for businesses of all sizes.

Get Started Today


ASHLAND HOME NET


NEWS

Jun 28


DO NOT CLICK ON LINKS IN SUSPICIOUS EMAILS


A couple of customers are reporting receiving an email from us that look
suspicious. These are spam. You are not...
Nov 30


NOTICE : ASHLAND HOME NET TO DISCONTINUE CABLE TV SERVICE ON 1/1/2024


CABLE TV Service Discontinuation Notice 11/31/2023 The short version Effective
January 1, 2024, Ashland Home Net will exit the CABLE...
Jul 28


2023 CHANNEL CHANGES & STATUS


Dear TV Customer, The Cable TV service industry has been struggling since
streaming options have become available. As a small...
Jun 30


2022 RATE INCREASE


View Our 2022 Rate Increases to TV Services and Fees. Community Lifeline TV -
$43.99 | Expanded Basic - $92.99...




CUSTOMER SUPPORT



We're committed to providing the best support! We offer after-hours & weekend
tech support. Tech support is available 24/7 by calling our 541-488-9207 number.

Support Center
Network Information
E-mail Setup
Security
Research
Backup Policy
Acceptable Use Policy
Troubleshooting
Email Setup

We'll show you how to set up and use your Email software using basic set up
instructions for a variety of Email programs.

Get Support

Report a Problem

To report an issue with your service please use the Report A Problem form.

Click Here

Paperless Billing

Help us go green, sign up to receive your bill by e-mail.

Sign Up

Customer Service Survey

World-Class Local Customer Service is what we strive to provide. Please take a
minute and provide us with feedback on your recent customer service experience.

Click Here


SERVICE STATUS


Internet
Internet
AFN Internet

Name Status Details Community Access + Supportpower has been restored in the
city. All nodes are back online. Thanks for your patience. Basicpower has been
restored in the city. All nodes are back online. Thanks for your patience.
Choicepower has been restored in the city. All nodes are back online. Thanks for
your patience. Preferredpower has been restored in the city. All nodes are back
online. Thanks for your patience. Preferred Pluspower has been restored in the
city. All nodes are back online. Thanks for your patience. Mediapower has been
restored in the city. All nodes are back online. Thanks for your patience. Media
Pluspower has been restored in the city. All nodes are back online. Thanks for
your patience. Small Officepower has been restored in the city. All nodes are
back online. Thanks for your patience. Small Businesspower has been restored in
the city. All nodes are back online. Thanks for your patience.


Email

Name Status Details @AshlandHome.NetEmail is back up and running. Apologies for
the difficulties@AshlandOregon.orgEmail is back up and running. Apologies for
the difficulties@MtAshland.netEmail is back up and running. Apologies for the
difficulties@AshlandNet.netEmail is back up and running. Apologies for the
difficulties@97520.netEmail is back up and running. Apologies for the
difficulties@AshlandCreek.netEmail is back up and running. Apologies for the
difficulties@LithiaWater.comEmail is back up and running. Apologies for the
difficulties@Ashland97520.comEmail is back up and running. Apologies for the
difficulties@opendoor.comEmail is back up and running. Apologies for the
difficulties@mind.netWe are aware of an issue with Apple's latest OS version
High Sierra. Only mind.net customers are being affected and we are working to
have it resolved soon. However, if possible, please do not update to High Sierra
until problem has been addressed by Apple.


Hosting

Name Status Details Basic Hosting


Rogue Broadband Wireless

Name Status Details Emigrant Lake Area WirelessService is back to normal. Thank
you for your patience. Medford Area WirelessService is back to normal. Thank you
for your patience.


VOIP Phone

Name Status Details Phone




WEATHER

Weather report Ashland


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