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Microsoft Dynamics 365


STAY AGILE. DO MORE WITH LESS.

Drive more efficiency, reduce costs, and create a hyperconnected business that
links people, data, and processes across your organisation—enabling every team
to quickly adapt and innovate.

Learn how Watch the overview

Introducing AIM—move to the cloud with confidence and boost productivity with
rapid AI adoption.

Learn more

See how sales and marketing teams use AI to lighten their load and get more time
back in their workdays.

Learn more


SOLUTIONS THAT FIT YOU. NOT THE OTHER WAY AROUND.

Choose one, some, or all. Dynamics 365 applications are made to work
together—and with your existing systems—for a comprehensive solution that
connects your entire business. So you connect with every customer.

Solutions Dropdown Sales and marketing Service Finance Supply chain
Sales and marketing Service Finance Supply chain


DRIVE MORE REVENUE BY CONNECTING SALES AND MARKETING

 * Get increased visibility into customer needs.
 * Lead customers down the pipeline faster and close more deals.
 * Streamline processes and coach sellers.

Learn more


REIMAGINE THE WAY YOU DELIVER CUSTOMER SERVICE

 * Personalise service experiences.
 * Elevate employee effectiveness.
 * Optimise service operations.

Learn more about Service


BUILD FINANCE AND BUSINESS OPERATION AGILITY

 * Adapt faster to avoid disruptions.
 * Work smarter by driving efficiencies.
 * Drive better performance with automation.

Learn more about Finance


ADAPT AND THRIVE WITH A DIGITAL SUPPLY CHAIN

 * Maximise asset performance.
 * Transform manufacturing operations.
 * Meet growing digital commerce needs.

Learn more about Supply Chain

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PROVEN TO HELP BUSINESSES DO MORE WITH LESS

Total Economic Impact™ Industry recognition
Total Economic Impact™ Industry recognition


TOTAL ECONOMIC IMPACT™

Explore the advantages of Dynamics 365 by reading commissioned studies conducted
by Forrester Consulting.


UP TO 55 PERCENT1

Increase in finance personnel productivity using Dynamics 365 Finance

Read the study


215 PERCENT ROI2

Over three years using Dynamics 365 Sales

Read the study


73 PERCENT REDUCTION3

In average agent handling time using Dynamics 365 Customer Service

Read the study


$1.5M SAVINGS4

By reducing unplanned machine downtime using Dynamics 365 Supply Chain
Management

Read the study


$44K SAVINGS5

In third party reporting spend using Dynamics 365 Business Central

Read the study


INDUSTRY RECOGNITION

See why Microsoft has been recognised for vision and execution.


LEADER IN CRM SUITES

Find out why Forrester named Microsoft a Leader in The Forrester Wave™: CRM
Suites, Q3 2022.

Read the report


LEADER IN ENTERPRISE ERP TECHNOLOGY

Discover why Nucleus Research recognised Microsoft as a Leader in their
Enterprise ERP Technology Value Matrix 2022.

Read the report


SALES FORCE AUTOMATION PLATFORMS

Find out why Gartner® named Microsoft a Leader in its 2022 Magic Quadrant™ for
Sales Force Automation Platforms.7

Read the report


LEADER IN CORE CRM SOLUTIONS

Discover why Dynamics 365 is a Leader in The Forrester Wave: Core CRM Solutions,
Q3 2022.

Read the report


A LEADER IN CLOUD ERP

Learn why Microsoft is a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud
ERP for Product-Centric Enterprises.6

Read the report


A LEADER IN FIELD SERVICE

Learn why Microsoft is named a Leader in the 2022 Gartner® Magic Quadrant™ for
Field Service Management8.

Read the report

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SEE HOW ORGANISATIONS ARE USING DYNAMICS 365 TO MAKE IMMEDIATE IMPACT

 * 
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 * 
 * 


PHILLIPS CORPORATION BOOSTS FIELD OPERATIONS

Read how the manufacturing supplier modernised its service operations and
increased revenue using Field Service.

Read the story


MILKING BETTER OUTCOMES

Tillamook County Creamery Association improved warehouse pallet throughput by
over 50 percent while also automating key manual processes using Dynamics 365.

Read the story


REPAIRING PRODUCTS FOUR TIMES FASTER

SHI Cryogenics reduced product repair turnaround times from two months to two
weeks, while also growing sales and service profits using Dynamics 365.

Read the story


MODERNISING TO SAVE $6M

MVP Healthcare transitioned to Dynamics 365 and expects $6 million in savings by
implementing AI-driven process improvements, sunsetting legacy domains, and
improving IT efficiency.

Read the story


TRUSTED BY GLOBAL BUSINESSES BIG AND SMALL


Read customer stories


GET STARTED WITH DYNAMICS 365

Try for free

1 Data point from the July 2022 Total Economic Impact™ commissioned study
conducted by Forrester Consulting, calculated over three years.

2 Data point from the March 2022 Total Economic Impact™ commissioned study
conducted by Forrester Consulting, calculated over three years.

3 Data point from the August 2020 Total Economic Impact™ commissioned study
conducted by Forrester Consulting, calculated over three years.

4 Data point from the August 2021 Total Economic Impact™ commissioned study
conducted by Forrester Consulting, calculated over three years.

5 Data point from the September 2020 Total Economic Impact™ commissioned study
conducted by Forrester Consulting, calculated over three years.

6 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26
September 2022, Greg Leiter, Dixie John, Robert Anderson, and Tim Faith.

7 Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic,
Ilona Hansen, Steve Rietberg, Varun Agarwal, 20 September 2022

8 Gartner Magic Quadrant for B2B Marketing Automation Platforms, Rick LaFond,
Julian Poulter, Jeffrey L. Cohen, Matt Wakeman, and Jeff Goldberg, 19 September
2022.

Gartner is a registered trademark and service mark and Magic Quadrant is a
registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and
internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any supplier, product or service depicted in its
research publications, and does not advise technology users to select only those
suppliers with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner’s research organisation and
should not be construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.

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8:00AM to 6:00PM NZST.

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