URL: https://helpdesk.backbone.ch/
Submission: On January 20 via automatic, source certstream-suspicious

Summary

This website contacted 2 IPs in 2 countries across 2 domains to perform 12 HTTP transactions. The main IP is 2a03:380::4467, located in Switzerland and belongs to BACKBONE-, CH. The main domain is helpdesk.backbone.ch.
TLS certificate: Issued by DigiCert SHA2 High Assurance Server CA on February 2nd 2018. Valid for: 3 years.
This is the only time helpdesk.backbone.ch was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 2a03:380::4467 13250 (BACKBONE-)
1 3.225.184.161 14618 (AMAZON-AES)
12 2
Apex Domain
Subdomains
Transfer
11 backbone.ch
helpdesk.backbone.ch
521 KB
1 kayako.com
my.kayako.com
12 2
Domain Requested by
11 helpdesk.backbone.ch helpdesk.backbone.ch
1 my.kayako.com helpdesk.backbone.ch
12 2

This site contains links to these domains. Also see Links.

Domain
www.kayako.com
Subject Issuer Validity Valid
*.backbone.ch
DigiCert SHA2 High Assurance Server CA
2018-02-02 -
2021-02-10
3 years crt.sh
*.kayako.com
Starfield Secure Certificate Authority - G2
2019-12-30 -
2021-12-30
2 years crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.backbone.ch/
Frame ID: 8064BE65347122287637E079EA884363
Requests: 12 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

12
Requests

100 %
HTTPS

50 %
IPv6

2
Domains

2
Subdomains

2
IPs

2
Countries

521 kB
Transfer

1225 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
helpdesk.backbone.ch/
10 KB
4 KB
Document
General
Full URL
https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
799de526b6241d03b510c3ffa17d4ee7bfb5fe9a6673c7e0882c16fdec98e2b8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.backbone.ch
:scheme
https
:path
/
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
server
Apache
x-frame-options
SAMEORIGIN
x-xss-protection
1; mode=block
x-content-type-options
nosniff
content-encoding
gzip
vary
Accept-Encoding
strict-transport-security
max-age=31536000;includeSubDomains
content-type
text/html; charset=UTF-8
set-cookie
SWIFT_client=%7B%22templategroupid%22%3A%229%22%7D; expires=Wed, 27-Jan-2021 07:33:52 GMT; Max-Age=604800; path=/; secure; HttpOnly SWIFT_sessionid40=g4YGHkbw7T54c777cde50abc2f1a54613b1ea13fbcbf8969d8pFPgE5wMckO; path=/; secure; HttpOnly
index.php
helpdesk.backbone.ch/
222 KB
37 KB
Stylesheet
General
Full URL
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
2913ded93d505142ceb8af75de4ade4c956eddc19bc6dc37277a90ba97481442
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
content-type
text/css;charset=UTF-8
cache-control
max-age=3600, must-revalidate
strict-transport-security
max-age=31536000;includeSubDomains
vary
Accept-Encoding
x-xss-protection
1; mode=block
expires
Thu, 21 Jan 2021 07:33:52 GMT
index.php
helpdesk.backbone.ch/
727 KB
211 KB
Script
General
Full URL
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/js
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
a116b8f6e0cb7347978604e242980ba4181dd673fb0da0f00cd056b1c4197374
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
max-age=3600, must-revalidate
strict-transport-security
max-age=31536000;includeSubDomains
vary
Accept-Encoding
x-xss-protection
1; mode=block
expires
Thu, 21 Jan 2021 07:33:52 GMT
logoBBS.png
helpdesk.backbone.ch/__swift/files/
10 KB
10 KB
Image
General
Full URL
https://helpdesk.backbone.ch/__swift/files/logoBBS.png
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
82e284c9597c58f2272a9e8717308fd32f45bf160257ab6e097bac4b8f85d87e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Thu, 25 Jul 2019 16:15:56 GMT
server
Apache
etag
"26a4-58e83bd97662f"
x-frame-options
SAMEORIGIN
content-type
image/png
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
9892
x-xss-protection
1; mode=block
SourceSansPro-Regular.ttf.woff2
helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/
85 KB
86 KB
Font
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/SourceSansPro-Regular.ttf.woff2
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
27c06ca531d01f12d9e28d869000985e4cf84dd0724afe578e942d44f09d19c2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Origin
https://helpdesk.backbone.ch
Referer
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:06:22 GMT
server
Apache
etag
"1533c-58e43e7947d8a"
x-frame-options
SAMEORIGIN
content-type
application/font-sfnt
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
86844
x-xss-protection
1; mode=block
ZD1odHRwcyUzQSUyRiUyRmhlbHBkZXNrLmJhY2tib25lLmNoJTJGJnY9NC45My4wMSZjPWZhbHNl
my.kayako.com/Backend/License/Index/
0
0
Image
General
Full URL
https://my.kayako.com/Backend/License/Index/ZD1odHRwcyUzQSUyRiUyRmhlbHBkZXNrLmJhY2tib25lLmNoJTJGJnY9NC45My4wMSZjPWZhbHNl
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.184.161 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-184-161.compute-1.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

menudrop_grey.svg
helpdesk.backbone.ch/__swift/themes/client/images/
1012 B
1 KB
Image
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/client/images/menudrop_grey.svg
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
b96cecc4491f1dface2564a1df7504ba750e4b0ec1e13a5890fd35d897846518
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:05:44 GMT
server
Apache
etag
"3f4-58e43e54703e0"
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
1012
x-xss-protection
1; mode=block
icon_widget_register.svg
helpdesk.backbone.ch/__swift/themes/client/images/
2 KB
2 KB
Image
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/client/images/icon_widget_register.svg
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
ef8db2cd85fcb36596f415ce8f83bd286af1fa007d1eb94815da206100ba9964
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:05:43 GMT
server
Apache
etag
"79a-58e43e5400ea2"
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
1946
x-xss-protection
1; mode=block
icon_widget_submitticket.png
helpdesk.backbone.ch/__swift/themes/client/images/
726 B
800 B
Image
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/client/images/icon_widget_submitticket.png
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
61be8251f55af3fe425915182fa434c9f2f289d028412d66b5d3345474c11712
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.backbone.ch/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:05:43 GMT
server
Apache
etag
"2d6-58e43e53fc082"
x-frame-options
SAMEORIGIN
content-type
image/png
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
726
x-xss-protection
1; mode=block
SourceSansPro-Light.ttf.woff2
helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/
84 KB
85 KB
Font
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/SourceSansPro-Light.ttf.woff2
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
019ca37a258e1ee9942c9c733a3193171b651931a02527b836e3644b9fdd7c12
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Origin
https://helpdesk.backbone.ch
Referer
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:06:22 GMT
server
Apache
etag
"15140-58e43e79354aa"
x-frame-options
SAMEORIGIN
content-type
application/font-sfnt
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
86336
x-xss-protection
1; mode=block
SourceSansPro-Semibold.ttf.woff2
helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/
84 KB
85 KB
Font
General
Full URL
https://helpdesk.backbone.ch/__swift/themes/__global/typefaces/source-sans-pro/WOFF2/TTF/SourceSansPro-Semibold.ttf.woff2
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
b96f55ccea2c4ad959ca841fa881a893e7df33a2e575d621a81d2f1063b429c4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Origin
https://helpdesk.backbone.ch
Referer
https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
last-modified
Mon, 22 Jul 2019 12:06:22 GMT
server
Apache
etag
"150b4-58e43e7947d8a"
x-frame-options
SAMEORIGIN
content-type
application/font-sfnt
strict-transport-security
max-age=31536000;includeSubDomains
accept-ranges
bytes
content-length
86196
x-xss-protection
1; mode=block
index.php
helpdesk.backbone.ch/cron/
43 B
77 B
XHR
General
Full URL
https://helpdesk.backbone.ch/cron/index.php?/Base/CronManager/Execute
Requested by
Host: helpdesk.backbone.ch
URL: https://helpdesk.backbone.ch/index.php?/backbone/Core/Default/Compressor/js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a03:380::4467 , Switzerland, ASN13250 (BACKBONE-, CH),
Reverse DNS
Software
Apache /
Resource Hash
b51d370070834b70d4dd236d5e00b54324e72b7d47723414e78d5b8530887918
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://helpdesk.backbone.ch/
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 20 Jan 2021 07:33:52 GMT
x-content-type-options
nosniff
server
Apache
x-frame-options
SAMEORIGIN
x-xss-protection
1; mode=block
strict-transport-security
max-age=31536000;includeSubDomains
content-type
image/gif

Verdicts & Comments Add Verdict or Comment

77 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated string| _themePath string| _swiftPath string| _baseName object| datePickerDefaults object| allUIMenus function| FGMenu function| sortBigToSmall function| getScrollTop function| getScrollLeft function| getWindowHeight function| getWindowWidth function| fitHorizontal function| fitVertical function| SWIFT_PopupDestroyAll function| SWIFT_PopupHoverOut string| _irsContents function| ToggleTicketSubDepartments function| StartIRS function| ArticleHelpful function| ArticleNotHelpful function| MoveCommentReply function| ActivateLoginTab function| ActivateSubscribeTab function| LanguageSwitch function| RenderCustomfields object| RecaptchaOptions function| ResetLabel function| Redirect function| AddProfileEmail function| AddTicketFile function| PopupSmallWindow function| QuoteTicketPost function| GetRandom function| LinkedSelectChanged function| ClearDateField function| ClearFunctionQueue function| QueueFunction function| TriggerRating function| PreventClickJacking function| PreventDoubleClicking function| stripTags function| initMobileNav function| $ function| jQuery function| DP_jQuery_1611128032537 function| _ object| Backbone object| html5 object| Modernizr function| yepnope object| SWIFT function| styleit function| opera_contains_border_radius function| makeInt object| BROWSER object| jQuery172083561672193047 object| _uiOnParseCallbacks object| cookieconsent number| c2 number| c1 function| showEditorValidationError object| antiClickjack number| _i number| _len function| callback string| appName string| controllerName string| actionName

2 Cookies

Domain/Path Name / Value
helpdesk.backbone.ch/ Name: SWIFT_sessionid40
Value: g4YGHkbw7T54c777cde50abc2f1a54613b1ea13fbcbf8969d8pFPgE5wMckO
helpdesk.backbone.ch/ Name: SWIFT_client
Value: %7B%22templategroupid%22%3A%229%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block