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ONLINE REPUTATION MANAGER


UNLOCK 5-STAR SUCCESS

Become the topic of conversation for the right reasons.

Get a Free Quote
Book a Meeting
Call 833-601-5639


WHY TAP INTO THE DIGITAL GRAPEVINE?

Your reputation isn’t just made in boardrooms or storefronts anymore — it’s
curated, shared, and dissected in the vast, unforgiving world of the internet.

With EarthLink Business’s Online Reputation Manager, you can influence what
people see and say about your business online. No more guessing, no more
hoping. 

Get ahead of the conversation with tools for gathering five-star reviews,
engaging social media content, and insightful competitor tracking.




GET IN TOUCH WITH US TODAY!

Contact Name*

Phone Number*

Business Email

Website URL

Business Address

MessageMessage...


By submitting your information as your electronic signature, you authorize
EarthLink to send you marketing text messages, recordings or to make calls via
automated technology at any time to the number provided. You also agree to
comply with EarthLink's Terms and Conditions, including the mandatory
arbitration provisions, at earthlink.net/tcs. Consent is not required to
purchase.





REVIEWS SPEAK LOUDER THAN ADS

Nearly 95% of customers read online reviews before they commit to a purchase.
The data speaks for itself. Don’t leave your good name up to chance.


83%

83% of consumers value relevant and recent reviews.


50%

More than half of consumers are willing to pay more for a business with good
reviews.


70%

Nearly seven out of 10 consumers don’t trust a high rating unless its backed by
several reviews.


MANAGE YOUR BRAND'S BUZZ, ALL IN ONE PLACE

EarthLink’s reputation management dashboard is a comprehensive solution for
monitoring your brand online.


KEY PLATFORM FEATURES INCLUDE

CUSTOMER REVIEW MANAGEMENT

Send automated requests for customer reviews via text and email. Collect and
track five-star reviews to build your brand's credibility.

SOCIAL MEDIA REVIEW MANAGEMENT

Our online reputation manager connects to more than 71 social platforms,
allowing seamless brand reputation management across the board.

AI SOCIAL MEDIA POST GENERATOR

With the assistance of artificial intelligence, generate relevant and engaging
social media content effortlessly.



ELEVATE YOUR
CONNECTIVITY

Whether you’re looking for internet for business, backup connections, or
improved speed, we’re here for you. 


INSTANT REVIEWS, MAXIMUM IMPACT

Why wait for customers to say something when you can ask them directly? Our
customer review gathering feature automatically sends personalized surveys via
email and text.


LEVEL UP YOUR CRM GAME

Our online reputation platform can integrate with automation tools for seamless
connections and even embed real-time reviews directly on your website.

Plus, use our branded QR codes make leaving a review as easy as point-and-scan.


YOUR REPUTATION COMMAND CENTER

Gone are the days of logging in to each platform just to respond to customer
feedback. Manage and respond to all reviews from connected platforms in a
centralized dashboard. 


UNLOCK INSIGHTS, UNLEASH GROWTH

Your customers are talking; it’s time you listened. Use actionable insights from
customer feedback to align your business offerings and content.  


KEEP YOUR COMPETITORS CLOSER

Gain the upper hand with our latest features designed to give you a 360-degree
view of your market environment.


COMPETITION TRACKER FEATURES

STAY AHEAD

Use our competition tracker to monitor up to five of your competitors.

GATHER INTELLIGENCE

Keep tabs on competitors' social media posts, consumer reviews, and more.

REAL-TIME INSIGHTS

 Gain immediate insight into customer sentiments with our happiness score.

BENCHMARKS

See how you stack up against the competition in real time.


BE THE TALK OF THE TOWN ONLINE

Imagine automating your brand’s online chatter, all from one dashboard. 

Seamlessly schedule posts, monitor reviews, and engage with your audience across
71 top social platforms, including:





REPUTATION FOLLOWS YOU

Handle business review management anytime, anywhere, right from your pocket with
our mobile app.
Now that’s convenience redefined.


SUCCESS BACK IN YOUR HANDS

Steer the conversation in your favor and curb negative
reviews across the internet. Your brand will thank you.
Call 833-601-5639


FREQUENTLY ASKED QUESTIONS


WHAT IS EARTHLINK BUSINESS'S ONLINE REPUTATION MANAGEMENT TOOL?

EarthLink’s Online Reputation Manager is a comprehensive platform designed to
enhance your business’s online reputation through review management, social
media content generation, and competition tracking.


HOW CAN I ASK CUSTOMERS FOR REVIEWS WITH EARTHLINK'S ONLINE REPUTATION MANAGER? 

Our platform allows you to automatically send personalized surveys to your
customers via text or email. You can also generate a branded QR code to make it
even easier for customers to leave reviews.


CAN I MONITOR REVIEWS FROM MULTIPLE PLATFORMS?

Yes, you can manage and respond to reviews from more than 71 different
platforms, including Google, Yelp, Facebook, Instagram, X, TikTok, and
industry-specific sites.


HOW DOES THE AI SOCIAL MEDIA POST GENERATOR WORK?

Our Artificial Intelligence Engine (AIE) automatically selects and schedules
engaging content based on your specified interests and desired posting
frequency. You can also manually upload your content to the platform.


WHAT INSIGHTS CAN I GAIN FROM USING THIS TOOL? 

Our platform offers a comprehensive view of your online reputation and gives you
the ability to respond to customer reviews and social media posts directly. The
tool’s analytics provide valuable insights into customer sentiment and how you
stack up against your competition.


CAN I INTEGRATE ONLINE REPUTATION MANAGER WITH MY EXISTING CRM? 

Yes, you can integrate our tool with Zappier for seamless CRM and web
integrations, making your review management even more streamlined.


HOW DOES THE COMPETITION TRACKER FEATURE WORK? 

Pick up to 5 competitors to keep an eye on. See what customers are saying about
them, where they show up online, and get an overall sentiment analysis or
“happiness” score to see how you compare.


HOW CAN I USE THE TOOL TO IMPROVE MY SOCIAL MEDIA MANAGEMENT FOR SMALL BUSINESS?

You can use the tool to create, schedule, and automate social media posts across
multiple platforms. This frees you to focus on what matters most: running your
business.

1. Brand Rated Survey, 2022 


INTERNET

 * Business Internet
 * Broadband
 * Dedicated Fiber
 * Fixed Wireless
 * Wholesale

 * Business Internet
 * Broadband
 * Dedicated Fiber
 * Fixed Wireless
 * Wholesale


MARKETING

 * Digital Marketing
 * Custom Branding
 * Business Listings
 * Business Reputation Manager
 * SEO Success Coach

 * Digital Marketing
 * Custom Branding
 * Business Listings
 * Business Reputation Manager
 * SEO Success Coach


SERVICES

 * Website Services
 * Domain Registration
 * Website Development
 * Website Security
 * VoIP Business Phone
 * Managed IT Services

 * Website Services
 * Domain Registration
 * Website Development
 * Website Security
 * VoIP Business Phone
 * Managed IT Services


RESOURCES

 * Blog
 * News
 * Ebooks
 * Case Studies

 * Blog
 * News
 * Ebooks
 * Case Studies


EARTHLINK BUSINESS

980 Hammond Drive, Ste 400
Atlanta, GA 30328

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