ubs.sonru.com Open in urlscan Pro
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Text Content

VIDEO INTERVIEWS


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* I agree to the Terms and Conditions, Privacy Policy & Cookies Policy
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SONRU


COOKIES POLICY


UPDATED 25 MAY 2018


INFORMATION ABOUT OUR USE OF COOKIES

Sonru.com uses cookies to distinguish you from other users of our website. This
helps us to provide you with a good experience when you browse our website and
also allows us to improve our site. By continuing to browse the site, you are
agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or
the hard drive of your computer if you agree. Cookies contain information that
is transferred to your computer’s hard drive.

We use the following cookies:



 * Strictly necessary cookies. These are cookies that are required for the
   operation of our website. They include, for example, cookies that enable you
   to log into secure areas of our website, use a shopping cart or make use of
   e-billing services.
 * Analytical/performance cookies. They allow us to recognise and count the
   number of visitors and to see how visitors move around our website when they
   are using it. This helps us to improve the way our website works, for
   example, by ensuring that users are finding what they are looking for easily.
 * Functionality cookies. These are used to recognise you when you return to our
   website. This enables us to personalise our content for you, greet you by
   name and remember your preferences (for example, your choice of language or
   region).
 * Targeting cookies. These cookies record your visit to our website, the pages
   you have visited and the links you have followed. We will use this
   information to make our website and the advertising displayed on it more
   relevant to your interests. We may also share this information with third
   parties for this purpose.



You can find more information about the individual cookies we use and the
purposes for which we use them in the table below:

NamePurposeMore informationSonruTo identify you to Sonru so that we can enable
you to remain logged in.-IntercomTo enable us to use Intercom's services. We use
their tools to communicate with you inside our web service. We also use Intercom
to gather analytics and usage data. https://intercom.io/

Please note that third parties (including, for example, advertising networks and
providers of external services like web traffic analysis services) may also use
cookies, over which we have no control. These cookies are likely to be
analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to
refuse the setting of all or some cookies. However, if you use your browser
settings to block all cookies (including essential cookies) you may not be able
to access all or parts of our site.

Except for essential cookies, all cookies will expire after [INSERT EXPIRY
PERIOD].

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SONRU


WEBSITE PRIVACY POLICY


UPDATED 15 OCTOBER 2020




INTRODUCTION



Welcome to Sonru, a Modern Hire Company. We are committed to protecting your
privacy. This Privacy Policy (“Policy”) is effective as of the date set forth at
the end of the Policy and is intended to memorialize our data collection and
disclosure practices for our website and service offerings (collectively, the
“Services”). This Policy may be amended and updated from time to time.

By using the Services, you signify that you have read and understood this
Policy. To the extent required under applicable law, you also provide your
consent to us collecting, using and disclosing your personal information in
accordance with this Policy. Personal information may be used interchangeably
with “personal data” throughout this Policy.



 * Who We Are
 * Collection and Processing of Information
 * Third Parties
 * Purpose and Legal Basis of Processing
 * Disclosure of Information
 * Retention of Information
 * Your rights
 * Data Security
 * Cookies; Beacons; Tracking Technology
 * Children
 * Changes to Policy
 * International transfers
 * Contact Information
 * Addendum
 * Affiliates






WHO WE ARE



Sonru is a wholly-owned subsidiary of Modern Hire, Inc. Sonru and its affiliates
(set forth at the end of this Policy) (“Sonru,” “we,” “us,” and “our”) offer
Services that are fundamentally a means to connect job candidates (“Candidates”)
with recruiters (“Recruiters”) acting on behalf of employers (“Employers”). Our
core services are delivered through a cloud-based platform whereby Recruiters
and Candidates can engage in video interviewing, scheduling, and assessments
among other features. Candidates, Recruiters and Employers may be collectively
referred to in this Policy as “Users.

Depending on the context of personal information you provide, we may be the data
controller ("Controller") or data processor ("Processor") of your personal
information under this policy.

This policy describes how we will make use of your data when you utilize our
services, visit our websites and access our social media pages. It also
describes your data protection rights. More information about your rights, and
how to exercise them, is set out in the “Your rights” section below.




COLLECTION AND PROCESSING OF INFORMATION





SONRU AS PROCESSOR



For the purposes of the GDPR, Sonru primarily acts as a Processor. This means
that we act on behalf of our customers (generally, Employers) and process data
on their instructions. Our customers are the Controllers of the personal data
that we process. Please refer to their privacy statements for further details
about their processing activities. Depending on the jurisdiction in which we
operate, the terms “processor” and “controller” may have different designations,
but the concepts behind the terminology are consistent. For example, a processor
may be referred to under some regulations as a “service provider” or other
terminology and a controller may be referred to as a “business” or other
terminology. For simplicity, we use the processor/controller terms throughout
this policy.

Sonru does not intend to collect or process, and the Services are not intended
to store sensitive and or special categories of data such as health data,
political opinions, religious beliefs, and financial information (including bank
account and credit card information), social security number, date of birth,
driver’s license numbers, etc. Sonru may incidentally process information
pertaining to a User’s race/gender as captured by video.



SONRU AS CONTROLLER



When you visit our website or interact with our social media pages we collect
the following information:



 * your IP address
 * Cookie ID
 * user and browser information
 * content you interact with
 * If you request a demo for our product then we will also collect your
    * First Name
    * Last Name
    * Phone Number
    * Email Address
    * Department
    * Company Name
    * Company Industry
    * Number of Worldwide Employees
    * Company Headquarters



We may also collect non-personal and anonymous information to be used in an
aggregate fashion. For example, we may collect system-related information to be
used for system administration purposes, to help diagnose problems, to monitor
traffic patterns, to determine which services are used most frequently and to
assess site usage. Where data is anonymized, it is no longer considered personal
data as this data does not directly or indirectly reveal your identity.




THIRD PARTIES



When you access the Services through any co-branded websites or linked web
pages, your personal data will be disclosed to Sonru and/or the relevant
co-sponsor where relevant. In that case, the use of such personal data by the
co-sponsor company will be subject to the privacy policy of that company, and we
are not responsible for nor subject to the co-sponsor’s policy regarding their
use of the personal data. Accordingly, we encourage you to review the privacy
policies and practices of any relevant co-sponsor before supplying any personal
information.

The Services may contain links to third party sites. These links are provided
for your convenience only and Sonru is not responsible for the privacy policies,
practices, or content of sites owned by others that you may link to or that may
be linked from the Services. We encourage you to review the privacy policies and
terms and conditions of those sites so that you understand how those sites
collect, use, and share your information. This Policy applies solely to the
information that we collect from our Services.




PURPOSE AND LEGAL BASIS OF PROCESSING



Where recognized under applicable law, Sonru collects User information to
provide the following services:

 * To fulfil a contract, or take steps linked to a contract: this is relevant
   where you contact us to receive Services. This includes:
   * Setting up accounts.
   * Verifying your identity.
   * Communicating with you.
   * Providing customer services.

 * As required by Sonru to conduct our business and pursue our legitimate
   interests, in particular:
   * Sending information that we believe Users may find helpful.
   * From time to time, contacting Users for application research purposes.
   * Customizing the Services.
   * Monitoring use of our websites and online services and improving our
     products.
   * Providing products and services you have requested.
   * Responding to any comments or complaints you may send us.
   * Using data in connection with legal claims, compliance, regulatory and
     investigative purposes when necessary and as required by law.

 * Where you give us consent:
   * We will send you direct marketing in relation to our relevant products and
     services, or other products and services provided by us, our affiliates and
     carefully selected partners.
   * We place cookies and use similar technologies in accordance with our
     Cookies Policy and the information provided to you when those technologies
     are used.
   * On other occasions where we ask you for consent, we will use the data for
     the purpose which we explain at that time.

 * For purposes which are required by law:
   * In response to requests by government or law enforcement authorities
     conducting an investigation.

Sonru may utilize artificial intelligence (AI) during a Candidate interview. The
AI analyses responses to interview questions. More information about our use of
AI can be obtained upon request.



RELYING ON OUR LEGITIMATE INTERESTS



We have performed balancing tests for all the data processing we carry out on
the basis of our legitimate interests, which we have described above. You can
obtain information on any of our balancing tests by contacting us using the
details set out later in this notice.



WITHDRAWING CONSENT OR OTHERWISE OBJECTING TO DIRECT MARKETING



Wherever we rely on your consent, you will always be able to withdraw that
consent, although we may have other legal grounds for processing your data for
other purposes, such as those set out above. In some cases, we are able to send
you direct marketing without your consent, where we rely on our legitimate
interests. You have a right to optout of direct marketing, or profiling we carry
out for direct marketing, at any time. You can do this by following the
instructions in the communication where this is an electronic message, or by
contacting us using the details set out below.




DISCLOSURE OF INFORMATION



Where authorized by law, we may share your personal data with our affiliated
group companies for marketing, communication, and facilitation of our Services.

Sonru will share your personal data:

 * If you are a Candidate – with the Employer and Recruiter;
 * If you are a Recruiter – with the Employer ;
 * If you are an Employer – with the Recruiter in order to provide our Services.

Personal data will also be shared with third party service providers, who will
process it on behalf of Sonru for the purposes identified above. In particular,
we use third party providers for website hosting, maintenance, audio/visual
processing and identity checking.

Where we engage third parties on our behalf, we ensure that we have entered into
appropriate agreements to protect your data. Sonru may also disclose personal
data and aggregate anonymous information to those businesses, divisions, and
units that are affiliated with us (set forth at the end of this Policy). Where
we disclose your personal data to an area outside of the EEA, it will be dealt
with in accordance with our international data transfer section below.

If one of our business lines or the entire business, or a substantial portion
thereof, is acquired or transferred, whether by merger, consolidation or
purchase of a substantial portion of assets, we may disclose and transfer your’
personal data to the acquiring third party. We may also disclose your’ personal
data to third parties when we believe, in good faith and in our sole discretion,
that such disclosure is reasonably necessary to (a) enforce or apply the terms
and conditions of the Services; (b) comply with legal or regulatory
requirements; (c) protect the rights, property or safety of us, our users or
other third parties; or (d) prevent a crime or protect national security. We may
also disclose aggregate anonymous information to clients, business partners,
merchants, advertisers, investors, potential buyers and other third parties if
we deem such disclosure, in our discretion, to have sound business reasons or
justification.




RETENTION OF INFORMATION



We will not retain data longer than is necessary to fulfill the purposes for
which it was collected, by contract or as required by applicable law or
regulations. When acting as a processor, data relating to Candidates is
established by contract between Sonru and the Employer.

Where we process registration data, we do this for as long as you are an active
user of our sites and in conformance with our record retention policies
thereafter.

Where we process personal data for marketing purposes or with your consent, we
process the data until you ask us to stop and for a short period after this (to
allow us to implement your requests). We also keep a record of the fact that you
have asked us not to send you direct marketing or to process your data so that
we can respect your request in future.




YOUR RIGHTS



You may have the right to be informed as to the processing of your personal
data, to access your data, obtain a copy of the data, port the data, restrict,
rectify or object to processing of the data, or request that the data be deleted
or to withdraw consent. Users have the right to object to automated decision
making and profiling if applicable. Users can also make a complaint to the UK’s
Information Commission Office or other supervisory authority in the country
where they live, work or believe a breach has happened. Please address your
query in accordance with Contact Information section below.

We encourage you to contact us in the first instance to discuss any concerns or
issues you may have relating to the processing of your data, so that we may
cooperate with you to resolve same.




DATA SECURITY



Sonru has put in place appropriate technical and organizational measures to
prevent personal data from being accidentally lost, used or accessed in an
unauthorized manner.




COOKIES; BEACONS; TRACKING TECHNOLOGY



Sonru uses "cookies," “web beacons” and similar technology for the convenience
of Users and to enhance Users experience using the Services. A cookie is a small
text file that is recorded either temporarily or persistently on a hard drive by
a web page server depending on use they enable us to recognize you without
requiring you to repeatedly log in when using the Services. Web beacons are
graphics designed to collect web log information such as pages viewed or
messages opened. By relying on cookies, web beacons, and similar technology,
Sonru is able to deliver a more efficient service that is more personalized for
each user. Additionally, these technologies may allow us to monitor traffic
patterns, Services usage, and session information to make the Services more
useful.

Sonru uses the following Cookies for the following purposes:

Cookie categoriesRetention up periods Necessary cookies. These cookies are
necessary for the website to work.While browser is openAnalytics cookies. These
cookies help us analyze the use of our website so that we may improve our
services.Up to 2 yearsFunctionality cookies. These cookies allow us to remember
choices you make (such as your language or the region you are in) and provide
enhanced, more personal features.While browser is open




CHILDREN



We do not knowingly or specifically collect personal information from users
under 16 years of age. We do not authorize users under 16 years of age to use
the Services.




POLICY CHANGES



Sonru reserves the right to change this Policy at any time. In particular, we
may modify this Policy to reflect changes in the way we collect, use, or
disclose information, or to reflect changes in privacy laws, regulations, and/or
industry standards. We encourage Users to review this Policy when accessing the
Services. Where the changes substantially affect the manner in which we handle
your data, we will bring them to your attention.




TRANSFERS OF DATA OVERSEAS



Transfers of data from within the EEA to outside the EEA

Personal data originating in the EEA will be stored in servers in the EEA and
may be accessed and/or processed outside of the EEA. Sonru adheres to the GDPR
where it applies to our Services and use of this site. Where your data is
processed outside of the EEA, we have endeavoured to put in place appropriate
safeguards. The primary means by which your data may be accessed outside of the
EEA is with our affiliated company, Modern Hire in the United States. Until the
EU-US Privacy Shield was declared invalid on 16th July 2020, Modern Hire was
certified under the EU-US Privacy Shield and maintains the Principles specified
in the Privacy Shield.

Where appropriate, we will enter into Standard Contractual Clauses (SCCs) for
the transfer of your data, having carried out a risk assessment and taken
additional measures over and above the measures contained in the SCCs where
possible. A copy of the SCCs is available upon request. However, where we have
determined we are unable to provide equivalent protection of your personal data,
we will seek to rely on a derogation authorized by the GDPR, including the
derogation of consent/contract/request of data subject. If relying on your
consent, we will seek your explicit consent in advance.

Transfers of data from a country not within the EEA to outside of that country

When Sonru sends your information from a country (not within the EEA) to outside
of that country, we will make sure that your information is protected to at
least the same standard as that which is required in the originating country.
For example, we will ensure that there is a proper legal agreement that covers
the data transfer.




CONTACT INFORMATION



To exercise your rights, ask questions about our privacy practices, or to submit
a complaint, please contact us at:

Sonru Ltd
Chelsea House
Distillery Road
Wexford, Ireland
Tel: + 353 539272000
Freephone: 00 800 2400 4444
Email: privacy@modernhire.com



Effective Date: October 15, 2020




AUSTRALIAN ADDENDUM



These additional terms apply in Australia. To the extent of any inconsistency
these terms take precedence over the terms above in relation to Australia.

In this addendum:

"Australian Privacy Principles" or "APPS", mean the Australian Privacy
Principles set out in Schedule 1 to the Privacy Act;

"Privacy Act" means the Australian Privacy Act 1988 (Cth);

"Privacy Policy" means the Privacy Policy to which this addendum is attached.

Terms defined in the Privacy Policy have the meaning given in the Privacy
Policy, subject to the modifications set out below:

A reference in the Privacy Policy to:

"data subject" includes "individual" as defined in the Privacy Act;

"personal data" and "personal information" includes "personal information" as
defined in the Privacy Act; and

"process" includes "disclose", "hold" and "use" as defined in the Privacy Act.

We will comply with the Privacy Act to the extent it applies to the personal
data processed in relation to our Services.

If you do not provide personal information requested, you may not be able to
benefit from the full range of Services we offer.

We may incidentally collect Candidates' sensitive information (as defined in the
Privacy Act) if the Candidate, Recruiter or Employers provide it to us in the
course of using the Services. By providing the sensitive information, Users
consent to Sonru’s collection of the information and use and disclosure of the
information in accordance with this Privacy Policy for purposes directly related
to the reason it was provided. Such information may include racial or ethnic
origin, political opinions, religious beliefs or affiliations, membership or
trade association or unions, criminal records or health information.

Personal information may be disclosed to recipients described in the Privacy
Policy, some of whom may be outside Australia including in the following
countries: Countries that are part of the EEA, the United States, Singapore, and
others as updated from time to time.

At your request, we will provide you with a copy of any personal information
which we hold about you, unless an exception under the Privacy Act 1988 applies.
We may charge a fee for retrieving this information, in which case we will
inform you of the fee and obtain your agreement to that fee before providing the
information.

Please use the contact information in the Privacy Policy if you wish to access
or correct any of your personal information that we hold or if you would like to
complain about a breach of the Australian Privacy Principles. We will promptly
acknowledge and investigate any complaint about the way we manage personal
information.


AFFILIATES AND CONTACT INFORMATION


MODERN HIRE (United States)
Modern Hire, Inc.
3201 Enterprise Parkway, Ste 460
Cleveland, Ohio 44122
USA
Tel: (877) 451-1659
info@modernhire.com
ASIA PACIFIC
Sonru Asia Pacific Pte Ltd
1 - Scotts Road, #24-10
Shaw Centre,
Singapore 228208
Tel: +65 8118 9493
asiapacific@sonru.com
SONRU LIMITED (Ireland)
Sonru Ltd
Chelsea House
Distillery Road
Wexford, Ireland
Tel: + 353 539272000
Freephone: 00 800 2400 4444
europe@sonru.com
AUSTRALIA
Sonru Australia Pty Ltd
PO Box 965
Dubbo
NSW 2830
Australia
Tel: +61 405 410 100
australia@sonru.com
UNITED KINGDOM
Sonru UK Ltd
1st Floor Holborn Gate
330 High Holborn
London
WC1V 7QT, UK
Tel: 00 800 2400 4444
uk@sonru.com
FRANCE
Sonru France SAS
9 Rue Lasson
75012 Paris
France
europe@sonru.com
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SONRU


TERMS OF SERVICE


UPDATED 25 MAY 2018


THE SONRU SERVICES



WHO WE ARE



Reference to “sonru.com”, “Sonru”, “us”, “we” or “our” in these Terms refer to
Sonru Limited an Irish registered private limited liability company with its
registered office at Chelsea House, Distillery Road, Wexford Town, Co. Wexford,
Ireland and all subsidiary companies. Our registered company number is 442260
and our VAT number is IE 9663611J.

Sonru replicates the format of a phone, Skype or face to face interview. We
provide a service which lets the interviewer sets the questions and candidates
log in to read and record their answers and are not online at the same time as
the interviewer. Like a traditional interview, candidates don’t see the
questions in advance. They respond to one question at a time and get one chance
to answer each question. While the Services provide a convenient and economic
tool for remotely interviewing people online, the manner in which the Services
are used is entirely determined by the interviewing company and not by Sonru.



OUR TERMS OF SERVICE



By accessing or using the www.sonru.com website (the "Site") and all other
products and services provided via the Site (the "Services"), you acknowledge
and agree to the disclaimers, terms, conditions set forth below as well as the
terms of the Sonru Privacy Policy (collectively the "Terms"). If you do not
agree to the Terms, you should not use the Site. We reserve the right, in our
sole discretion, to change, modify, add or remove portions of these Terms at any
time. You should check these Terms periodically for changes as by using the Site
after we post any changes to these Terms, you are agreeing to accept those
changes, whether or not you have reviewed them.

By using the Services, you agree to be legally bound by these Terms. The Terms
are available only in English. You can of course save or print the Terms at any
time for your records. We will also email through a link to these Terms to each
person who registers for a Sonru account. Any new features that augment or
enhance the current Services, including the release of new tools and resources,
shall be subject to the Terms as so amended from time to time. Continued use of
the Services after any such changes shall constitute your consent to such
changes.



YOUR ACCOUNT, YOUR RESPONSIBILITY



In order to register or create a Sonru account, whether as an interviewer or as
an interviewee, you are required to provide some identifying information
(including your legal full name and a valid email address). Once your Sign-up
application has been received and verified by Sonru, you will be granted log in
details, including a password ("Your Log In"), to access your Sonru account
("Your Account"). While certain parts of the Site are available to non-account
holders, you can only activate Your Account once you have positively clicked
your acceptance of these Terms. Your Log In is personal to you and may not be
shared with others. If Your Account is a corporate account, you can create
individual user accounts with separate log ins. However, you will be responsible
for the activity of those individual users

IT IS ESSENTIAL THAT YOU MAINTAIN THE CONFIDENTIALITY OF YOUR LOG IN AS YOU WILL
BE HELD RESPONSIBLE FOR ALL USE OF YOUR ACCOUNT IN THE EVENT OF A BREACH OF
THESE TERMS. YOU MUST NOTIFY SONRU IMMEDIATELY IF THE CONFIDENTIALITY OF YOUR
LOG-IN DETAILS ARE COMPROMISED OR IF YOUR ACCOUNT HAS BEEN ACCESSED UNLAWFULLY.
SONRU CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR
FAILURE TO COMPLY WITH THIS SECURITY OBLIGATION.



SONRU AS THE “MERE CONDUIT“



Sonru plays no role in initiating the transmission of interview content, Sonru
does not determine the recipient of the interview invitation and Sonru does not
select or modify the information contained in any interview transmission. Sonru
expresses no view as to the quality or suitability of any employer or
interviewee and does not endorse any opinion, recommendation or advice expressed
by users of the Services. Sonru expressly disclaims any and all liability in
connection with such content.

Accordingly, you agree that Sonru is not responsible for any loss, injury or
damage to any individual as a result either directly or indirectly of any
information published on the Site or made available through the Services.



INAPPROPRIATE CONTENT



A key feature of the Services is that they enable users to post their own
content, either as an interviewer or an interviewee. While our “Conditions of
Use” below prohibit the posting of content which is factually inaccurate,
unlawful or offensive, Sonru does not take responsibility for any content posted
by third parties while using the Services. Accordingly, you agree to waive, and
hereby do waive, any legal or equitable rights or remedies you have or may have
against Sonru with respect to any such content. You acknowledge that while you
may be exposed to such materials you will hold Sonru harmless in relation
thereto.

Sonru does not pre-screen content posted by users, but Sonru reserves the right
(but not the obligation) in its sole discretion to refuse or remove any content
that is available via the Services where it has any grounds to suspect
non-compliance with these Terms. Violation of any of these Terms may result in
the termination of your account (without prejudice to any other legal rights or
remedies available to Sonru). The failure of Sonru to exercise or enforce any
right or provision of these Terms shall not constitute a waiver of such right or
provision.



PRIVACY AND SECURITY



Our Privacy Policy also applies to your use of this Site, which sets out the
terms on which we process any personal data we collect from you, or that you
provide to us. By using this Site, you consent to such processing and you
warrant that all data provided by you is accurate.

You understand that the technical processing and transmission of the Services,
including your content, may involve (a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting
networks or devices. Further details of our security measures and information on
your rights in respect of your personal data are contained in our Privacy
Policy.



CONDITIONS OF USE OF THE SERVICES





 1. You must be 16 years or older to use the Services or be a student accessing
    the service as part of a school-approved scheme. Accounts registered by
    “bots” or other automated methods are not permitted.
 2. You must provide accurate and complete sign-up and log in details in order
    to validate Your Account and, where you are representing a company or other
    legal person, you warrant that you are duly authorised to open an account on
    behalf of that company. You cannot impersonate anyone else or use any log in
    details other than those granted to you. Sonru reserves the right to verify
    new accounts by contacting the account owner by e-mail, phone or in person.
 3. You must use a computer with sufficient internet bandwidth connectivity
    before recording interview content on the Site and will be required to take
    a bandwidth test prior to taking an interview. You must also have a web-cam
    and audio capability which comply with the criteria set out in the Site.
 4. You represent and warrant that you have (and will continue to have during
    your use of the Services) all necessary licenses, rights, consents, and
    permissions which are required to enable Sonru to use content provided by
    you for the purposes of the provision of the Services by Sonru, and
    otherwise to use such content in the manner contemplated by the Site and
    these Terms.
 5. You are responsible for all content posted and activity that occurs under
    Your Account. This is the case even when content is posted by others who
    have accessed or created accounts under a corporate account.
 6. You agree not to use the Services or cause or permit the Site to be used:-
     1. for any illegal or unauthorised purpose. For example, you must not, in
        the use of the Services, violate any laws in your jurisdiction
        (including but not limited to copyright laws).
     2. to post content that we determine in our sole discretion is unlawful,
        offensive, threatening, libellous, defamatory, pornographic, obscene,
        abusive or otherwise objectionable or violates any party’s intellectual
        property or privacy rights or these Terms;
     3. to circumvent, disable or otherwise interfere with any security related
        features of the Site or to jeopardise or prejudice the operation,
        quality or integrity of the Site or the Services, or the operation,
        quality or integrity of any telecommunications network;
     4. for any commercial purpose including any direct marketing, contests or
        pyramid schemes, nor to use the Site or the Services to participate in
        or cause others to participate in sending chain letters, junk e-mail,
        spam, duplicative or unsolicited messages, advertising or promotional
        material;
     5. to harvest or otherwise collect information about others, including
        e-mail addresses, without their consent;
     6. to distribute, download, upload or transmit any material which contains
        viruses, trojan horses, worms, time bombs, cancelbots, or any other
        harmful or deleterious programs;
     7. contrary to the terms and conditions of any Internet Service Provider
        whose services you may use; or
     8. to harass, abuse or harm other persons, or in order to contact,
        advertise to, solicit or sell to any user or person without their prior
        express consent.





INTELLECTUAL PROPERTY



Subject to these Terms, we grant you a non-exclusive, non-transferable, limited
right to access and use the Site and those Services for which Your Account has
been approved. However, no other right, title, or interest in the Site or in any
such Services will be granted or transferred to you as a result of any permitted
use of such Services. You shall not sub-license, assign or otherwise transfer
the rights granted in clause to you.

While Sonru does not claim any rights in respect of any original interview
content posted by interviewers or interviewees, you agree to provide Sonru with
a limited, royalty-free, non-exclusive, transferable, worldwide, perpetual
licence to use, distribute and display all content posted by you while using the
Services provided that such licence is restricted to the sole purpose of
enabling the Sonru Group and its contractors to perform the Services.

All original materials incorporated in or accessible through the Site (other
than those posted by interviewers or interviewees), including, without
limitation, text, photographs, images, graphics, illustrations, logos, button
icons, audio clips, video clips, software and other content, and the
compilation, collection, arrangement, and assembly thereof (including the look
and feel of the Site), are owned, controlled or licensed by Sonru. Such
materials may be used only for viewing the Site in the ordinary course or as a
resource for availing of the Services or purchasing the products or Services
offered through the Site. Any other use of such materials, including any
copying, reproduction, modification, sale, distribution, extraction,
re-utilisation, transmission, republication, downloading, display, posting,
performance or other exploitation thereof by any means or medium without the
prior written permission of the copyright owner is strictly prohibited. For the
avoidance of doubt, screenscraping or other techniques of by-passing direct
individual access to the Site are expressly prohibited.



AVAILABILITY, CLOSING YOUR ACCOUNT AND SUSPENSION



While Sonru endeavors to ensure that the Service is normally available 24 hours
a day, Sonru will not be liable if, for any reason, the service is unavailable
at any time or for any period. Access to the Service may be suspended
temporarily and without notice in the case of system failure, maintenance,
repair or for reasons beyond Sonru’s control

Sonru reserves the right at any time to modify or discontinue, temporarily or
permanently, your access to the Services with or without notice for any breach
of these Terms. The Services are not intended to act as an indefinite video or
information repository and the closure of Your Account will result in the
forfeiture and relinquishment of all content in Your Account. Accordingly, upon
closing your account you are responsible for making your own arrangements in
relation to the backing up of your data.

To close Your Account, you can send an email request to cancel Your Account at
any time by contacting us at support@sonru.com. All of the content in Your
Account will be immediately deleted from the Services upon confirmation by Sonru
of your Account closure. This information cannot be recovered once Your Account
is cancelled. If you wish to request access to your data after Your Account has
been closed, Sonru will raise a charge for such service based on its then
applicable rates and depending on the quantity and availability of data
involved.

Termination of Your Account shall not affect any rights, remedies, obligations
or liabilities of the parties that have accrued up to the date of termination.
Any provision of these Terms that expressly or by implication is intended to
come into or continue in force on or after termination Your Account shall remain
in full force and effect.



INTERVIEWER INDEMNITY



Account holders shall defend, hold harmless and indemnify Sonru against all
loss, damage, claims, liabilities, fees, costs, and expenses (including legal
fees) arising out of any action taken against Sonru by an interviewer,
interviewee or a third party based any claim relating to any interview or their
use of the Services, including any acts or omissions of the interviewer, the
candidate selection process, any employment, equality or other laws governing
interviews and the selection or non-selection of employees and/or contractors
pursuant to an interview.



DISCLAIMERS OF WARRANTIES



THESE SERVICES ARE PROVIDED BY SONRU ON AN “AS IS” BASIS. TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, SONRU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, COMPATIBILITY, SECURITY, ACCURACY OR INFRINGEMENT.

NEITHER SONRU, ANY OF OUR AFFILIATES, NOR ANY OF OUR OR THEIR RESPECTIVE
LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT THAT THE SITE OR
ANY FUNCTION CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVICES ARE FREE OF VIRUSES
OR OTHER HARMFUL COMPONENTS.

SONRU DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE
RESULTS OF THE USE OF THE SERVICES.

NOT ALL PRODUCTS OR SERVICES DISCUSSED OR REFERENCED HEREIN ARE AVAILABLE TO ALL
PERSONS OR IN ALL GEOGRAPHIC LOCATIONS. SONRU RESERVES THE RIGHT TO LIMIT, IN
ITS SOLE DISCRETION, THE PROVISION AND QUANTITY OF ANY PRODUCT OR SERVICE TO ANY
PERSON OR GEOGRAPHIC AREA IT SO DESIRES. ANY OFFER FOR ANY PRODUCT OR SERVICE
MADE IN OR THROUGH THIS SITE IS VOID WHERE PROHIBITED.

NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM OUR PERSONNEL OR THROUGH THIS
WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THESE TERMS.

THESE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.



LIMITATION OF LIABILITY



YOU EXPRESSLY UNDERSTAND AND AGREE THAT (TO THE FULLEST EXTENT PERMITTED BY LAW)
SONRU AND THE SONRU GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES
WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL,
USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, OR RESULTING FROM;

 * THE USE OR THE INABILITY TO USE THE SERVICES;
 * THE USE OF ANY CONTENT OR OTHER MATERIAL ON THE SITE OR ANY WEBSITE OR
   WEBSITES LINKED TO THE SITE;
 * UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES
OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE)
EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR THE SERVICES. IF YOU ARE
DISSATISFIED WITH ANY PORTION OF THE SERVICES, OR WITH ANY OF THESE TERMS, YOUR
SOLE AND EXCLUSIVE REMEDY IS THE DISCONTINUATION OF YOUR USE OF THE SERVICES.



LINKS



The Site contains links to third party websites. These links are provided solely
as a convenience to you and not as an endorsement by Sonru of the content on
such third party websites. Sonru is not responsible for the content of linked
third party sites and does not make any representations regarding the content or
accuracy of materials on such third party websites. If you decide to access
linked third-party websites, you do so at your own risk and in accordance with
the prevailing terms and conditions of such third party sites.

Sonru generally welcomes the hyper-linking to the Site from other appropriate
websites provided such links are to the Site’s homepage (and no deeper within
the Site) and provided we give our consent to the establishment of such links.
Notwithstanding the foregoing, we reserve the absolute right to refuse to
consent to such links without giving reasons. Any links to the Site from another
website must be presented in such a manner that the viewing of the Site is not
impaired by framing or similar techniques that may impair the visitor’s user
experience.



FORCE MAJEURE



We shall not be in breach of these Terms nor liable for delay in performing, or
failure to perform, Service if such delay or failure result from events,
circumstances or causes beyond its reasonable control.



COMPLAINTS PROCEDURE



Complaints about this Site or the Service must be communicated through
support@sonru.com in the first instance and must be received within 30 days of
completion of your use of the Service. Complaints received after this time may
not be processed. In the event that the complaint is not resolved through the
Sonru complaints procedure, you may refer to the On-line Dispute Resolution
Platform at http://ec.europa.eu/consumers/odr/ for further information on
available dispute resolution procedures.



GOVERNING LAW AND JURISDICTION



The Site has been created and is controlled by Sonru in Ireland. These Terms
will be governed by, and construed and enforced in accordance with, the laws of
Ireland. You hereby unconditionally and irrevocably submit to the exclusive
jurisdiction of the Irish courts.

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