www.sitejabber.com
Open in
urlscan Pro
44.198.109.14
Public Scan
URL:
https://www.sitejabber.com/reviews/hibid.com
Submission: On May 07 via api from IE — Scanned from DE
Submission: On May 07 via api from IE — Scanned from DE
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Name: glb_search — GET /search
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<div class="tag-filters url-reviews__tags">
<p class="tag-filters__heading">Reviews that mention popular keywords</p>
<span class="tag-filters__filter" data-keyword="auction houses" tabindex="0" role="button" aria-label="auction houses"> auction houses (106) </span>
<span class="tag-filters__filter" data-keyword="bidding process" tabindex="0" role="button" aria-label="bidding process"> bidding process (40) </span>
<span class="tag-filters__filter" data-keyword="time bidding" tabindex="0" role="button" aria-label="time bidding"> time bidding (34) </span>
<span class="tag-filters__filter" data-keyword="customer service" tabindex="0" role="button" aria-label="customer service"> customer service (38) </span>
<span class="tag-filters__filter" data-keyword="auction company" tabindex="0" role="button" aria-label="auction company"> auction company (36) </span>
<span class="tag-filters__filter" data-keyword="credit card" tabindex="0" role="button" aria-label="credit card"> credit card (26) </span>
<span class="tag-filters__filter" data-keyword="max bid" tabindex="0" role="button" aria-label="max bid"> max bid (25) </span>
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<h3 class="url-qa__form__title"> Can’t see your question? Ask to get answers from the HiBid staff and other customers. </h3>
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</form>Text Content
* Login * Signup For Business * Login * Signup Write a Review For Business Write a Review * Browse Businesses * Categories * Best of 2024 * Guides * How to Spot a Trustworthy Website * Dating Apps * Shopping Discount Fashion * Discount Clothing * Discount Designer Clothing * Affordable Wedding Dresses * Affordable Activewear for Women * Plus-Size Swimwear * COVID-19 Resources * Consumer Tips * Write a Review * For Business * Request a Review * Backed by the National Science Foundation * Sign up * Log in * Shopping * Auction * Share Share on Facebook Share on Twitter Done * Bookmark HIBID Add a note (optional - e.g. to review, to try) Bookmark Cancel HIBID 4.2 (1,379 reviews) * UNSOLICITED 232 reviews * UNSOLICITED - VERIFIED PURCHASE 12 reviews * SOLICITED - VERIFIED PURCHASE 1,135 review www.hibid.com Write a Review Ask a Question Write a Review Ask a Question OVERVIEW HiBid has a rating of 4.2 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, online auctions, and bidding process. HiBid ranks 4th among Auction sites. Proactively asks for customer feedback This company responds to reviews on average within 7 days Positive reviews (last 12 months): 88.5% Positive 1,047 Neutral – 51 Negative 85 View ratings trends INSTANT FEEDBACK View feedback 3,081 reviews 137 See all photos WHAT REVIEWERS WANT YOU TO KNOW POSITIVE HIGHLIGHTS * The site was easy to maneuver and the bidding process was easy to understand and do. * My first time bidding, the instructions were easy to follow, and I picked up my product with no issues. CRITICAL HIGHLIGHTS * There is a reason they do not allow you to review individual auction houses. * Hibid doesn't care if you get ripped off by an auction company. * Reviews * Instant feedback * Q&A How would you rate HiBid? Top Positive Review “FIRST TIME” Dean W. 1/21/24 First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun. Show more See positive reviews Top Critical Review “SCAM” Gary B. 3/25/24 I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly. Show more See critical reviews REVIEWS (1,379) Sort by:RelevantNewest to OldestHelpfulRating Relevant * Relevant * Newest to Oldest * Helpful * Rating RATING 5 stars 885 4 stars 193 3 stars 56 2 stars 40 1 star 205 TIMEFRAME All timePast weekPast monthPast 6 monthsPast year All time * All time * Past week * Past month * Past 6 months * Past year OTHER Verified purchase Contains image or video English only Reviews that mention popular keywords auction houses (106) bidding process (40) time bidding (34) customer service (38) auction company (36) credit card (26) max bid (25) Dean W. 1 review 6 helpful votes * Follow Dean W. * Send Message * Share Review * “First time” January 21st, 2024 Verified purchase First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun. Reason I chose this business: Referred by a friend Show more * Comment * Thank you Helpful (6) Thank you Ben C. – HiBid Rep 1/22/24 Thank you for sharing your positive experience, Dean! We're delighted to hear that your first bidding experience was enjoyable and hassle-free. If you ever have more items on your wishlist, we look forward to having you join our auctions again. Happy bidding! Anthony B. 1 review 0 helpful votes * Follow Anthony B. * Send Message * Share Review * “Was cautious at first but have been surprisingly glad I moved forward.” April 4th, 2024 Verified purchase I would dare say I have purchased at least 8 diamonds, Gold, and designer handbags. In my first order I was nervous for the product to arrive, making sure I was not duped. When it arrived, as they had said the day etc, I was very pleased. I still had doubts, so purchased a diamond tested, and all looked good. Took to big Diamond store to have mounting and they were just another confidence booster in my decision. it was via email, and just had couple questions on first purchase. how I would get details on shipping, when it would ship etc. but everything went as told and every purchase, I know what to expect and they are quite fast. Reason I chose this business: Found it by luck, while looking into a real-estate auction site for a house that was down the road from my house. Service Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 3/25/24 Thank you so much for your glowing review, Anthony! We're thrilled to hear that you've had such a positive experience with us. It's wonderful to know that we were able to exceed your expectations and provide you with the confidence and reassurance you needed throughout your purchases. We're committed to delivering exceptional service and quality products every step of the way, and we're delighted to have earned your trust. We look forward to continuing to serve you and providing you with more fantastic finds in the future - happy bidding! Joseph H. 2 reviews 0 helpful votes * Follow Joseph H. * Send Message * Share Review * “Saving time, money and energy” April 25th, 2024 Verified purchase I use HiBid all the tie to search online auctions within 50 miles of home. It makes it so much easier to scan several auctioneers' for bargains and treasure without having to go to each auctioneer's site I like knowing within minutes of an auction ending if I've won items or not. And I can do all of this from the comfort of home, although I'm sure it will work on one of those "magic phones" if you have one. I prefer my 'puter with its larger screen. Reason I chose this business: HiBid gathers info on many local auctions, making my searches for bargains much easier. The format allows for photos, and info on items up for bid, and provides the locations and terms of each auction. I can also easily check back to see if I have been out bid Show more * Comment * Thank you Helpful (0) Thank you Chris R. 1 review 1 helpful vote * Follow Chris R. * Send Message * Share Review * “Excellent experience” November 12th, 2023 Verified purchase As always, I'm very happy with your service. I've been buying things on high bid for a minimum of eight years. I really appreciate y'all. Whenever I've had a problem I have contacted y'all directly and you straightened it out. No question by far. You are the best auction service around. * Comment * Thank you Helpful (1) Thank you Ben C. – HiBid Rep 11/13/23 Thank you so much, Chris! We truly appreciate your loyalty and your kind words. It's fantastic to hear that you've had an excellent experience with us over the past eight years. We're here to provide the best service possible, and we're thrilled to have been able to assist you promptly whenever needed. If there's ever anything specific you enjoy about our platform or if you have suggestions for improvement, feel free to share. Your feedback is invaluable, and we're here to ensure your future experiences with HiBid continue to be top-notch. Happy bidding! Kim D. 1 review 1 helpful vote * Follow Kim D. * Send Message * Share Review * “Date Night Fun!” March 28th, 2024 Verified purchase My husband and I decided to see what we could get for as little money as possible and we did really well! We got 23 lots and are extremely pleased with our purchases. Two lots were wrong(lots 26 and 1527)-but the rest were exactly what we expected. On-line was easy and setting up pick up was also easy. Men working at pick up were friendly and it was easy to find! We will definitely use this auction service again! We have not heard back yet. I will give them some time to reply! Reason I chose this business: Found it on-line along with another more local auction we have used in the past. Show more * Comment * Thank you Helpful (1) Thank you Scott D. 1 review 1 helpful vote * Follow Scott D. * Send Message * Share Review * “Its a great place to buy things from the past. Really great deals.” April 7th, 2024 Verified purchase I have bid and won some great stuff on Hi-Bid. From washing machine, clothes dryer, freezer. Jewelry and coins to metal detectors. I just got a lawnmower yesterday for a good price. You name it its on here. Reason I chose this business: Found by accident on a google search. Show more * Comment * Thank you Helpful (1) Thank you Ben C. – HiBid Rep 4/1/24 Thank you, Scott, for your fantastic review! We're thrilled to hear that you've found a wide range of great deals on HiBid. We're glad you stumbled upon us through your Google search. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to providing you with more great finds in the future! Steven W. 1 review 0 helpful votes * Follow Steven W. * Send Message * Share Review * “I love HiBid” November 21st, 2023 Verified purchase Super fun and easy to use. Type in what I am looking for, and boom there it is. Search by zip codes within a radius, got it. Find auctions that have shipping offered, boom there as well. Need to contact the auction house, there as well. You can not go wrong with HiBid. Reason I chose this business: Super easy to use and a great place for auctions close to me. Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 12/21/23 Steven, we're thrilled to hear about your positive experience! We're here to make your HiBid journey enjoyable and convenient. If you ever have more feedback or suggestions, feel free to share. Happy bidding! Mitchell G. 1 review 3 helpful votes * Follow Mitchell G. * Send Message * Share Review * “Scam bid site” February 1st, 2024 I was just in a live auction placed my bid waited to see if anyone else would outbid me the timer hits 0 and closes then they claim ive lost the bid even though i have the highest bid and a working payment method setup with them scummy experience also the other item i supposedly won on they are now claiming i MIGHT have one not actual conformation saying i won even though once again i was the highest bidder on close the site now displaying out bid even though the last bid was placed by me at 32.50 * HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Service Value Shipping Returns Quality Show more * Comment * Thank you Helpful (3) Thank you Ben C. – HiBid Rep 1/9/24 Mitchell, we've contacted you via private message to address these concerns, we look forward to assisting you with this matter. Thanks, The HiBid Team. Rebekka F. 1 review 0 helpful votes * Follow Rebekka F. * Send Message * Share Review * “Love it!” April 29th, 2024 Verified purchase I love the hi bid auctions easy to see what's available in my area. Reminders, easy bidding Good descriptions Reason I chose this business: Easy to use Fun Local Show more * Comment * Thank you Helpful (0) Thank you Gary B. 1 review 3 helpful votes * Follow Gary B. * Send Message * Share Review * “Scam” March 25th, 2024 I've encountered a frustrating situation with damaged orders and no means to secure refunds from sellers. Additionally, obtaining tracking numbers for won auctions seems impossible. Moreover, there's no avenue to review sellers' actions in such instances. Despite attempting to contact HiBid for assistance, they haven't responded, leaving me no choice but to resort to a chargeback through my bank. This experience leads me to believe that HiBid may be operating dishonestly. Service Value Shipping Returns Quality Show more * Comment * Thank you Helpful (3) Thank you james s. 1 review 0 helpful votes * Follow James S. * Send Message * Share Review * “Was good!” May 22nd, 2023 Verified purchase Every thing went good started use this system three yrs ago. When we were in shut down...good time looking through and then go back if I decide to bid on that auction. * Comment * Thank you Helpful (0) Thank you HiBid R. – HiBid Rep 5/22/23 Thank you for your feedback! We appreciate your continued support and trust in our platform. If you have any suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know. Dave S. 1 review 0 helpful votes * Follow Dave S. * Send Message * Share Review * “Not sure who has this auction. Small auction hard to find items to bid on, How often is this on? I'” June 22nd, 2023 Verified purchase • Updated review Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>? That is not the first time I got screwed might be the last time. In the last year I,ve bought over 20 grand of some good some bad but maybe I can now give up. It was fun while it lasted. To old to get screwed in my younger day $#*! would happen just because. Gave me a answer on the easy way out. Service Show more * Comment * Thank you Helpful (0) Thank you “Can,t figure out the closing which can be enough to...” June 21st, 2023 Verified site experience • Previous review Can,t figure out the closing which can be enough to piss me off. I spend enough that a friend can get a early close by MISTAKE>? Jodi S. 1 review 1 helpful vote * Follow Jodi S. * Send Message * Share Review * “Smooth experience start to finish” April 1st, 2024 Verified purchase Everything went well. Pictures were up early for preview. Any questions I had were explained on the site. Bidding went smoothly. Pickup of my winning bid items also went smooth & efficient. Reason I chose this business: Past positive experience with HiBid. Show more * Comment * Thank you Helpful (1) Thank you Ben C. – HiBid Rep 3/25/24 Thank you for your positive feedback, Jodi! We're thrilled to hear that you had a smooth experience from start to finish, both with bidding and item pickup. We're delighted that you found our site user-friendly and informative. Your continued support means a lot to us, and we look forward to serving you in future auctions. If you have any further questions or feedback, please don't hesitate to reach out. Tracy W. 1 review 0 helpful votes * Follow Tracy W. * Send Message * Share Review * “Easy Bidding” June 26th, 2023 Verified purchase Love bidding online. It's very easy. I only gave 4 stars because I find it difficult to search in my area. It came up with different auctions even though I put in the same search criteria. Reason I chose this business: Local auction houses use it and it's close to pick up my wins. Show more * Comment * Thank you Helpful (0) Thank you HiBid R. – HiBid Rep 6/27/23 Hi Tracy! Thank you for your review and feedback! We're glad to hear that you love bidding online and find our platform easy to use. We appreciate your rating and understand your concern regarding the search functionality in your area. We apologize for any inconvenience you experienced with the search results not consistently matching your specified criteria. We strive to provide accurate and relevant search results to ensure a seamless user experience. We appreciate you bringing this issue to our attention, and we'll investigate the matter further to improve the search functionality, especially in your specific area. In the meantime, if you encounter any difficulties with your searches or need assistance finding specific auctions in your area, please don't hesitate to reach out to our customer support team at (844) 775-4774. Thank you for choosing us as your online bidding platform, and we hope to have the opportunity to serve you even better in the future. Show more Darren B. 2 reviews 0 helpful votes * Follow Darren B. * Send Message * Share Review * “Easy bidding process.” October 3rd, 2023 Verified purchase This and most of my other experiences have been great. Ladage auctions as well as most others have been great. Saying that, I've had 3 bad dealings with ogle auctions, as in paying and never receiving my items, only to watch them listed again. Repeated email and texts, phone messages left with no response. I don't bid in ogle auctions anymore. Unlike all of the others, they're very disreputable. Reason I chose this business: They represent my favorite auction companies. Show more * Comment * Thank you Helpful (0) Thank you Linda W. 1 review 1 helpful vote * Follow Linda W. * Send Message * Share Review * “Great service” April 8th, 2024 Verified purchase Everything I bought was in new condition and Joanne was very helpful to us. She's a great employee Reason I chose this business: Great values * Comment * Thank you Helpful (1) Thank you Ben C. – HiBid Rep 4/1/24 Thank you, Linda, for your wonderful review! We're thrilled to hear that you received great service and that your items were in new condition. Providing value and excellent customer service is our priority, and we're grateful for your appreciation - Happy bidding! cathy d. 1 review 1 helpful vote * Follow Cathy D. * Send Message * Share Review * “First Time Bidder” March 28th, 2024 Verified purchase First time bidder, I did not know what to expect. I bid on things before I was aware there was a description listed. Then I prayed that someone would bid higher. I was fun and exciting and I spent the evening watching as the bids closed. I got 4 item that I particularly wanted. Felt like such a win. Reason I chose this business: It showed up in my email. I dont know how but I enjoyed it. Show more * Comment * Thank you Helpful (1) Thank you Jim F. 1 review 0 helpful votes * Follow Jim F. * Send Message * Share Review * “First times a charm” September 17th, 2023 Verified purchase I had a great 1st experience. I searched what I was looking for and put them in my watch list. I got notifications as a reminder (thank goodness) and won my auction. Follow up emails for shipping made it easy too. I'll definitely be a repeat bidder Reason I chose this business: Was searching for a specific item and HiBid came up Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 9/18/23 Thank you, Jim! We're thrilled to hear about your great first experience with us. We're here to make bidding and winning as smooth as possible. If you ever have more auctions in mind or need assistance, you know where to find us. Happy bidding, and welcome to the HiBid community! Stacy C. 1 review 0 helpful votes * Follow Stacy C. * Send Message * Share Review * “Clear and precise bidding” October 12th, 2023 Verified purchase If you read each auctions details regarding the bidding, everything makes sense. I do wish that it would state floor bid instead of pulled on items. Otherwise, I believe it is very clear and enjoyable. Reason I chose this business: I enjoy auction experiences. It is nice to be able to participate in auctions that would not otherwise be feasible do to travel. Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 10/12/23 Thank you for your feedback, Stacy! We appreciate your insights and are glad to hear that you find our bidding process clear and enjoyable. If you have any more suggestions or questions, please feel free to reach out. Happy bidding! Sometimes W. 1 review 1 helpful vote * Follow Sometimes W. * Send Message * Share Review * “Overall experience” April 3rd, 2024 Verified purchase I thought everything worked just fine. I think that the time extension is set at the perfect length. Some of the item descriptions could be better ex.(new or used, working or not working) only because I am traveling so far and cannot inspect in person. Over all I normally enjoy the auction and the variety of items. Reason I chose this business: I’ve been using HiBid for awhile now and will continue to do so as needed. Show more * Comment * Thank you Helpful (1) Thank you Ben C. – HiBid Rep 3/25/24 Thank you for taking the time to share your feedback, Sometimes W! We're glad to hear that you found our mobile platform easy to use and that you appreciate the timing of our extensions during auctions. We're thrilled to have you as a returning customer and are grateful for your continued support. If you ever have any further suggestions or questions, please don't hesitate to let us know. We look forward to serving you again in the future - happy bidding! Scott S. 1 review 2 helpful votes * Follow Scott S. * Send Message * Share Review * “Excellent experience” April 14th, 2024 Verified purchase Always a Great time looking through the items. I usually purchase off Ebay or Mercari but have got some great buys here even with added fees the combined shipping can be a lot cheaper then eBay but sometimes the shipping is high with some shippers used by the auction places charging $5.00 or more a box and another $5.00 or more for bubble but overall it's been great. Reason I chose this business: Stumbled across it while searching for some diecast cars and always return searching for more Show more * Comment * Thank you Helpful (2) Thank you Bill B. 1 review 0 helpful votes * Follow Bill B. * Send Message * Share Review * “Western Museum auction” May 30th, 2023 Verified purchase Very easy to bid. Was out of town when auction closed. No problem with my son picking up my items Service * Comment * Thank you Helpful (0) Thank you HiBid R. – HiBid Rep 5/31/23 Thank you so much for your positive review! We're thrilled to hear that you found our bidding process easy and convenient. Happy Bidding! James S. 1 review 0 helpful votes * Follow James S. * Send Message * Share Review * “Duped by a scam” March 17th, 2024 Deliberately misrepresented auction items. The auction for poker chips shows all chips were in tact. The truth was much different. 75% of the chips are crumbled. They through the few good ones on top completely hiding their trash. I submitted a few images. First is the auction image.Then, the truth. I wouldn't have paid 50 cents for thier trash. The hammer came down at $50. Shameful Products used: Poker chips * HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 3/11/24 Hi, James. We Have reached out privately to assist you with this matter! Thank you, The HiBid Tam. Rick S. 1 review 0 helpful votes * Follow Rick S. * Send Message * Share Review * “Oak table/chairs” May 17th, 2023 Verified purchase Called asked about color number on bid.They got back with when they were there. Answered all my questions very nice to work with. Reason I chose this business: Easy to bid and not have to put up with rude people or parking issues. Has been a very good experience so far. No complaints! Show more * Comment * Thank you Helpful (0) Thank you HiBid R. – HiBid Rep 5/18/23 Thank you for your review! We're glad to hear that our the auctioneer and/or our team were helpful and provided good customer service. We strive to make the bidding process easy and ensure a positive experience for our users. If you have any further questions or need assistance, feel free to reach out to us. Happy bidding! Cindy L. 1 review 0 helpful votes * Follow Cindy L. * Send Message * Share Review * “Love the overall experience.” November 23rd, 2023 Verified purchase The guys at the River City Auction in San Antonio are very hard working. Always work to get me my winning items. Reason I chose this business: Found it by accident. Glad I did. Show more * Comment * Thank you Helpful (0) Thank you Ben C. – HiBid Rep 11/29/23 Thank you, Cindy! We're delighted to hear that you love the overall experience. It's our pleasure to bring you a positive bidding experience. If you have any further comments or if there's anything specific you'd like to share, feel free to let us know. Happy bidding! Previous 123456...56 Next Gale M. 2 reviews 0 helpful votes * Follow Gale M. * Send Message * Share Review * “The bid got held up during the last 2 minutes of the...” December 27th, 2023 Verified site experience The bid got held up during the last 2 minutes of the lot I was bidding on and it did not update correctly. Ben C. – HiBid Rep 12/12/23 Hi Gale, we apologize for the inconvenience you experienced during the bidding process. Your feedback is valuable. If you have further concerns, please contact us. Thank you for using HiBid. Tom H. 1 review 0 helpful votes * Follow Tom H. * Send Message * Share Review * “Hard to navigate site” December 21st, 2023 Verified site experience Ben C. – HiBid Rep 11/28/23 We're sorry to hear you're finding it challenging to navigate the site, Tom. We have reached out to you privately to better help assist you! Chuck M. 1 review 0 helpful votes * Follow Chuck M. * Send Message * Share Review * “As long as I am bidding on a computer, it's good” December 20th, 2023 Verified site experience As long as I am bidding on a computer, it's good. The app is super glitchy! Ben C. – HiBid Rep 11/27/23 Chuck, thank you for sharing your feedback about the app. We're here to help and improve your experience. We've sent you a private message to gather more details and assist you better. Looking forward to resolving any issues you've encountered. Thank you for your cooperation! Jeanne W. 1 review 0 helpful votes * Follow Jeanne W. * Send Message * Share Review * “Easy to use website and pick ups” December 16th, 2023 Verified site experience Ben C. – HiBid Rep 12/18/23 Jeanne, we're delighted to hear you found our website easy to use. Your positive feedback is appreciated! If you have any suggestions or if there's anything specific you loved about your experience, feel free to share. Happy bidding! Brandon G. 1 review 0 helpful votes * Follow Brandon G. * Send Message * Share Review * “Slow and glitchy” December 13th, 2023 Verified site experience Cindy S. 1 review 0 helpful votes * Follow Cindy S. * Send Message * Share Review * “It's a bit confusing” December 10th, 2023 Verified site experience Ben C. – HiBid Rep 12/12/23 Cindy, we're sorry to hear you find it a bit confusing. We'd love to help! Please reach out to our support line at 844-775-4774, and we'll assist you with any issues you're experiencing. Thank you for your feedback. Curt M. 1 review 0 helpful votes * Follow Curt M. * Send Message * Share Review * “Zsefffffff” December 9th, 2023 Verified site experience Ben C. – HiBid Rep 12/4/23 Hi Curt, it seems like your feedback is cut off. We'd like to understand more about your experience. Could you please provide additional details or clarify your comment? Your input is valuable to us, and we want to ensure your experience improves. Feel free to reach out with more information. Thank you! Hamid S. 2 reviews 0 helpful votes * Follow Hamid S. * Send Message * Share Review * “It's not good” December 9th, 2023 Verified site experience Ben C. – HiBid Rep 12/4/23 Hi Hamid, we appreciate your feedback, and we're sorry to hear that your experience hasn't met your expectations. Could you please provide more details or specifics about what aspects you found lacking or challenging? Your input will help us address any issues and enhance your experience. Thank you for taking the time to share your thoughts. Chris B. 1 review 0 helpful votes * Follow Chris B. * Send Message * Share Review * “No coment” December 8th, 2023 Verified site experience Ben C. – HiBid Rep 12/12/23 Hello, Chris. If you have any concerns or suggestions, please don't hesitate to reach out. We're here to help and improve your experience. Happy bidding! Nancy H. 1 review 0 helpful votes * Follow Nancy H. * Send Message * Share Review * “I don't like it when you take me away from the auction...” December 8th, 2023 Verified site experience I don't like it when you take me away from the auction I want to view others. It really pisses me off Ben C. – HiBid Rep 11/15/23 We've sent you a private message, Nancy. We look forward to assisting you with this issue. Thank you for reaching out to us, and we appreciate your understanding as we work to make your HiBid experience better. Previous 123456...309 Next Loading... Q&A (24) Question: IS HIBID A SCAM OR A LEGIT COMPANY? Answer: Scam. You wont ever hit the secret reserve. Aghhhhhhhhhhhhh By Jared b. over a year old See more answers (12) Question: HOW EASY IS IT TO GET A HOLD OF CUSTOMER SERVICE AT HIBID? Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform By Stacy G. over a year old See more answers (3) Question: HI THERE, HOW CAN I RETRACT A BID PLACED IN ERROR? Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid. By zeus w. over a year old Question: HOW DO I KNOW WHO I'M BIDDING AGAINST? CAN AND OWNER OF HIS OR HER ITEM BID ON IT TO RUN PRICE UP? Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item! By Ebaay D. over a year old See more answers (2) Question: WHAT ACCOUNTABILITY DOES THE AUCTION YARD HAVE WHEN THE ITEMS I WON ARE NOT THERE WHEN I PICK THEM UP? Answer: Hello Andrew, We're sorry to hear about the issue you faced with missing items at the auctioneers yard. Accountability for such situations primarily lies with the auctioneer or auction house responsible for managing the auction. We recommend contacting the auction yard directly to address this matter and seek resolution. If you need further assistance or encounter challenges resolving the issue with the auction yard, please don't hesitate to reach out to our support team at (844) 775-4774. We value your feedback and are here to help ensure a positive experience with our platform. HiBid Auctions By HiBid R. on 1/22/24 Question: RECENTLY I WON TWO BIDS; HOWEVER, THE PICTURE ON ONE OF THE WON BIDS WAS DIFFERENT THAN THE DESCRIPTION AND I WAS BIDDING ON THE PICTURE. Answer: Hello John, thank you for reaching out. We highly encourage you to contact the auctioneer directly for further assitance. By HiBid R. on 7/27/23 Question: HELLO, I AM SEEKING HIBID AUCTIONEERS NEAR HALLANDALE BEACH FLORIDA. PLEASE SEND CONTACTS OR A DIRECTORY. THANKS, JENNIFER BAILEY Answer: Hi Jennifer, Find auction houses near you here: https://hibid.com/home/companysearch By HiBid R. on 7/27/23 Question: HOW MUCH COMMISSION IS CHARGED TO SELL ITEMS?, Answer: Depends on the company. They charge the seller and the buyer.. By Donna W. over a year old Question: CAN YOU SET A RESERVE OR STARTING BID PRICE Answer: They are not an auction company. They only housing the auction content, information and prescreen the biddier. By Sidney C. over a year old Question: HOW CAN WE RATE AN AUCTION COMPANY ON HIBID? WE NEED TO MAKE OTHERS AWARE OF POOR AUCTION COMPANIES AND REVIEWS SEEM TO BE THE BEST AVENUE. CAN’T SEE YOUR QUESTION? ASK TO GET ANSWERS FROM THE HIBID STAFF AND OTHER CUSTOMERS. Get notified about new answers to your questions. Ask Question Posting guidelines Typical questions asked: * How long does shipping take? * What is the return policy? * Where is the company located? Show all questions (24) SITEJABBER FOR BUSINESS Gain trust and grow your business with customer reviews. Claim your free account FROM THE BUSINESS About HiBid HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone. Ideal For Local & Online Auctions HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location. Auctions For Everyone Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site. Simplicity & Support For Auctioneers To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike. Auctioneers, Get Started Today! With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial. * Visit Website * Auction * #4 in Auction * Lincoln, United States * Edit business info BUSINESS HISTORY HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal. Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding. COMPANY REPRESENTATIVE Elli M. Manager Typically responds within 7 days HOW DO I KNOW I CAN TRUST THESE REVIEWS ABOUT HIBID? * Sitejabber’s sole mission is to increase online transparency for buyers and businesses * Sitejabber has helped over 200M buyers make better purchasing decisions online * Suspicious reviews are flagged by our algorithms, moderators, and community members To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us SEE REVIEWS AS YOU BROWSE WITH OUR CHROME EXTENSION 4.2 1,379 reviews Add Extension Have a question about HiBid? 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