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LYFT: SCALING CONTENT FOR EIGHT NEW LANGUAGES



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> We leveraged Smartling to make sure we had automation for all of our content -
> no matter if it was web, app, help center or developer materials - for all of
> our languages.
> 
> Zak Haitkin
> Localization Program Manager

Lyft offers car rides, scooters and bicycle-sharing on demand, and
point-to-point transportation that leverages public transit options for
consumers in cities across Canada and the United States.


CHALLENGE

Lyft wanted to expand their content into more than just English to reach a wider
audience. They began with Spanish translation but had additional languages on
the immediate roadmap. The team responsible saw the massive increase in
translated content requests and knew it would be a challenge to meet those needs
with their current team and process. They either needed to hire more people or
get the technology in place to automate their workflows.


SOLUTION

Lyft implemented Smartling and their pre-built integration for Contentful. With
this combined solution in place, Lyft set up automated workflows for all of
their content types and eliminated a large amount of manual work. With this new
process and technology in place, they could scale to meet the needs of the
business without having to hire additional staff.

Want to hear more about Lyft’s success with Smartling? Watch the full webinar
below or on Vimeo.

How Lyft Scaled Content for 8 Languages from Smartling on Vimeo.

--------------------------------------------------------------------------------

Tags:Case StudyIntegrationsContentful


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workflow.

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What is linguistic typology? All languages are composed in a way that includes
universal characteristic, while languages that are similar between each other
have inherent features that allow different ways to learn about their related
structures.

Learn more


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The world has quickly become a global marketplace before our eyes, giving brands
the potential to reach prospective customers in places that only a decade ago
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Learn more


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efficiently.

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Navigated to Lyft: Scaling content for eight new languages