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URL: https://www.transamerica.com/employee-benefits/employer-resources
Submission: On March 09 via api from US — Scanned from DE

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EMPLOYEE BENEFITS RESOURCES FOR EMPLOYERS

Employer Resources
 * Employer Resources
 * Overview
 * Employee Benefits Portals
 * Meeting Employee Needs
 * Resources for Employees


A BETTER WAY TO MANAGE BENEFITS

Our comprehensive suite of employee benefits solutions is based on 90 years of
excellence in the industry. We’re dedicated to continuously improving the
experience of our clients and their employees through education, utilization,
and more.


COMPREHENSIVE SUITE OF BENEFITS

We offer employer-paid benefits as well as group supplemental health,
disability, and life insurance. We can also help you identify the needs of your
employees through our exclusive benefit analysis report.


CONTINUOUSLY IMPROVING THE EXPERIENCE

Our commitment to ongoing improvement is the driving force behind our
technological investments. It’s also why we're dedicated to making enrollment
easier, and why we host stewardship meetings to ensure employee utilization.


CUSTOMER ADVOCACY FOR EMPLOYEES

We believe customer advocacy is key when it comes to employee benefits. That’s
why we offer a user-friendly employee portal, a simplified claims experience,
and educational materials that teach them about the benefits available to them.


EMPLOYEE BENEFITS PORTALS

We’re investing in technology to help you quickly get the benefit information
and tools you need to help you manage your benefit administration even more
efficiently.


EMPLOYER PORTAL

Our new employer portal, now also available on mobile devices, provides a
seamless transition to the tools you need. The redesign includes five options
for managing billing and expanded search capabilities when looking up and
reconciling bills. 

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EMPLOYEE PORTAL

Our updated employee portal makes it even easier for employees to view and
manage their benefits. The new mobile-friendly interface empowers employees to
take control of their claims by walking them through the process step by step,
let’s them start a claim and complete the filing process at their convenience,
and features a claim status tracker once it’s submitted.

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MEETING EMPLOYEE NEEDS


TRANSAMERICA HELPS YOU PUT YOUR EMPLOYEES FIRST. 

We provide you with the solutions, teams, and materials needed to ensure you’re
providing the most comprehensive benefits to meet your employees’ true needs. We
also provide educational materials that will help arm your employee population
with the knowledge they need to make informed decisions about their voluntary
benefits. 


RESOURCES FOR YOUR EMPLOYEES


WE PROVIDE MATERIALS TO HELP EDUCATE EMPLOYEES ON THEIR BENEFITS AND HOW TO USE
THEM, MAKING THEM MORE LIKELY TO RE-ENROLL EACH YEAR.


EMPLOYEE PORTAL AND CLAIMS VIDEO

Employees can use their personalized portal to access important benefit
information 24/7. They can easily file, manage, and check the status of a claim,
view their policy information, make updates to beneficiaries, and more. Help
them know what to expect with this short video.

Watch video


CLAIMS PROCESS

Not only does our updated portal streamline the claims process for employees, we
offer services like ClaimsMinderSM that you can add to alert employees when it
may be time to file a claim. Your employees also have options when it comes to
submitting claims. They can file them online, by fax, over the phone, or by
mail. Download the PDF to provide them with simple step-by-step instructions.

Filing a claim


VIDEOS TO SHARE

Educate employees about the benefits available to them. Share quick,
easy-to-follow videos for Accident, Critical Illness, Hospital Indemnity,
Universal Life, Term Life, Whole Life, Gap, Cancer, Disability Insurance, and
more.

Explore more


HELPFUL FORMS

Looking for a form? Whether you’re helping an HR professional find a needed form
for an employee filing a claim or sharing processes with a potential client, we
have the documents you need right here.

General forms

Group Benefits Disclosure Policy

Transamerica Employee Benefits (TEB) is a unit of Transamerica Life Insurance
Company and Transamerica Financial Life Insurance Company (collectively
“Transamerica”).  Transamerica markets and administers voluntary insurance
benefits through a network of independent insurance agents wo are appointed to
sell Transamerica products and those of other carriers. Agents receive various
forms of compensation from Transamerica for the sale and servicing of its
policies. Transamerica’s compensation arrangements with its agents are conducted
with honesty, fairness, and integrity. Transamerica realizes that having trusted
relationships with its agents and customers is essential.  In order to ensure
that this trust continues, and to address agent compensation issues within the
insurance industry, Transamerica has outlined its policy on agent compensation
below.

Transamerica’s policy supports transparency and full disclosure of agent
compensation to our customers and prospective customers. In addition, we have
put controls in place to facilitate this disclosure and obligate our agents to
disclose compensation information to customers in the following situations: 1)
when asked by a customer; 2) when receiving both a fee from the customer and
compensation from Transamerica; and 3) when otherwise required by law. Agents
must comply with all applicable laws in the sale of Transamerica products,
including any pertaining to the disclosure of compensation information.

The Group Benefits Compensation Disclosure Notice (below) of Transamerica
Employee Benefits describes the various means by which agents may be compensated
for the sale of Transamerica products.  It is the responsibility of your agent
to share specific information with you concerning his or her compensation
arrangements with Transamerica.  Accordingly, please direct any compensation
disclosure questions directly to your agent.

Compensation Disclosure Notice to All Policyholders

Agents who sell and service our products are paid a commission.  It varies by
the type of insurance policy sold and the state where the policy was sold, and
is based on a percentage of the premium received in the first year, and at
policy renewal.  Agents may receive advances or loans against anticipated
commissions for cases sold or to be sold.  These advances may or may not require
the payment of interest, depending on the agent’s total business and historical
experience with TEB.

Agents may receive other compensation from TEB in the for of cash or non-cash
awards or prizes based upon a variety of factors that may include the level of
premium written or earned, persistency and growth of premium or other
performance measures.  Agents who manage, supervise or recruit other agents or
wholesale our products and services to other agents may receive commission
overrides on business that results from their efforts.

Some of our agents may receive additional payments for providing services in
connection with the administration of our products.  Fees for such services may
be calculated on a per policy or per certificate basis or upon the premium
volume associated with a specific case.  TEB may additionally reimburse these
agents/administrators for certain expenses, such as the cost of mailings.

Agents may occasionally obtain exclusive rights to market TEB products or
services to agents, employers, employee or member of associations or unions.
 Certain groups or associations may also agree to endorse TEB’s products to
their members.  TEB may pay a fee for these exclusive marketing rights or
endorsements.  Se your proposed policy documents or other policy certificate
package for more information on any such arrangement. 

Read More

Contact Transamerica Employee Benefits at 800-851-7555, Option 4

Transamerica Home


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FOOTER REGIONAL SELECT

an AEGON company
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Insurance products and services are offered or issued by Transamerica Life
Insurance Company, Cedar Rapids, IA; Transamerica Financial Life Insurance
Company, Harrison, NY (licensed in New York); and Transamerica Casualty
Insurance Company, Cedar Rapids, IA. Securities offered through Transamerica
Investors Securities Corporation, Harrison, NY. Variable products and mutual
funds are underwritten and distributed by Transamerica Capital, Inc., and/or
distributed by Transamerica Investors Securities Corporation, each a
broker-dealer and member of FINRA. Securities and investment advisory services
offered by Transamerica Financial Advisors, Inc., a broker-dealer, member of
FINRA, SIPC and a Registered Investment Adviser. Investment advisory services
focused on the unique needs of individual retirees, retirement plans, and their
participants offered by Transamerica Retirement Advisors, LLC, a Registered
Investment Advisor. Health savings products and services offered through
Transamerica Health Savings Solutions, LLC. References to Transamerica on this
site apply to an individual company or collectively to these and other
Transamerica companies. This site may not yet be approved by the Departments of
Insurance in all states at the time of publication. Transamerica companies are
part of the Aegon Group. Copyright 2011 - 2023 Transamerica Corporation, 6400 C
Street SW, Cedar Rapids, IA 52499 — All Rights Reserved.

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