help.truepicvision.com Open in urlscan Pro
3.230.160.205  Public Scan

Form analysis
2 forms found in the DOM

/support/search/solutions

<form action="/support/search/solutions" id="fw-search-form" data-current-tab="solutions">
  <div class="form-group fw-search  my-0">
    <div class="input-group">
      <input type="text" class="form-control" id="searchInput" name="term" value="" placeholder="Find some solutions here..." autocomplete="off" aria-label="Find some solutions here...">
      <button class="btn px-20 input-group-text" type="submit" tabindex="-1" aria-label="Search"><span class="icon-search"></span></button>
    </div>
    <div class="visually-hidden">
      <span id="srSearchUpdateMessage" aria-live="polite"></span>
    </div>
    <div class="fw-autocomplete-wrapper box-shadow bg-light br-8 p-16 d-none">
      <div class="fw-autocomplete-header">
        <button class="fw-search-tab " data-tab="all"> All </button>
        <button class="fw-search-tab fw-active-search-tab" data-tab="solutions"> Articles </button>
      </div>
      <div class="fw-loading my-80 d-none"></div>
      <div class="fw-autocomplete-focus">
        <div class="fw-recent-search">
          <div class="fw-recent-title d-none row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-recent me-8"></span>Recent Searches</div>
            <div class="col-4 px-0 text-end"><button class="btn btn-link fw-clear-all">Clear all</button></div>
          </div>
          <p class="ps-32 fw-no-recent-searches mb-16 d-none">No recent searches</p>
          <ul class="fw-no-bullet fw-recent-searches mb-16 d-none"></ul>
        </div>
        <div class="fw-popular-articles-search">
          <p class="fs-20 semi-bold fw-popular-title d-none"><span class="icon-article me-8"></span> Popular Articles</p>
          <ul class="fw-no-bullet fw-popular-topics d-none"></ul>
        </div>
        <div class="fw-solutions-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-solutions-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-article me-8"></span>Articles</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-solutions-view-all" href="/support/search/solutions">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-solutions-search-results-container"></ul>
        </div>
        <div class="fw-topics-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-topics-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-topic me-8"></span>Topics</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-topics-view-all" href="/support/search/topics">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-topics-search-results-container"></ul>
        </div>
        <div class="fw-tickets-search-results fw-results d-none">
          <hr class="mt-24">
          <div class="fw-tickets-search-results-title row align-items-center">
            <div class="col-8 fs-20 semi-bold"><span class="icon-ticket me-8"></span>Tickets</div>
            <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-tickets-view-all" href="/support/search/tickets">View all</a></div>
          </div>
          <ul class="fw-no-bullet fw-search-results fw-tickets-search-results-container"></ul>
        </div>
      </div>
      <div class="fw-autocomplete-noresults d-none text-center py-40">
        <img src="/assets/cdn/portal/images/no-results.png" class="img-fluid fw-no-results-img" alt="no results">
        <p class="mt-24 text-secondary">Sorry! nothing found for <br> <span id="input_term"></span></p>
      </div>
    </div>
  </div>
</form>

POST /support/solutions/articles/47001254998/create_ticket

<form id="negative-feedback-form" method="post" action="/support/solutions/articles/47001254998/create_ticket" novalidate="novalidate">
  <div class="form-group ">
    <label for="helpdesk_ticket_email" class=" form-label"> Your e-mail address <span class="fw-asterisk">*</span>
    </label>
    <input type="email" class="form-control " id="helpdesk_ticket_email" name="helpdesk_ticket[email]" required="">
    <div class="invalid-feedback helpdesk_ticket_email"></div>
  </div>
  <p class="bold pt-20">Let us know how can we improve this article!<label> <span class="fw-asterisk">*</span></label></p>
  <div class="checkbox text-start ps-16 ps-md-24 ps-lg-32 ps-lg-64  pt-12">
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="1" name="message[]" value="1">
      <label for="1" class="form-check-label "> Need more information </label>
      <div class="invalid-feedback 1"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="2" name="message[]" value="2">
      <label for="2" class="form-check-label "> Difficult to understand </label>
      <div class="invalid-feedback 2"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="3" name="message[]" value="3">
      <label for="3" class="form-check-label "> Inaccurate/irrelevant content </label>
      <div class="invalid-feedback 3"></div>
    </div>
    <div class="form-check ">
      <input name="message[]" type="hidden" value="false">
      <input type="checkbox" class="form-check-input " id="4" name="message[]" value="4">
      <label for="4" class="form-check-label "> Missing/broken link </label>
      <div class="invalid-feedback 4"></div>
    </div>
  </div>
  <div class="negative-form invalid-feedback"> Select atleast one of the reasons </div>
  <div class="form-group pt-32">
    <label for="helpdesk_ticket_description" class="form-label"> Please give your comments </label>
    <textarea class="form-control " id="helpdesk_ticket_description" name="helpdesk_ticket_description" rows="3" cols=""></textarea>
    <div class="invalid-feedback helpdesk_ticket_description"></div>
  </div>
  <div class="control-group">
    <div class="controls recaptcha-control">
      <div id="captcha_wrap">
        <iframe src="/support/recaptcha#6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="recaptcha-frame" id="recaptcha-frame" height="100px" width="320px">
        </iframe>
        <div class="recaptcha-error-message invalid-feedback d-block errorExplanation d-none" id="helpdesk_ticket_captcha-error"> CAPTCHA verification is required. </div>
      </div>
    </div>
  </div>
  <input type="hidden" id="enterprise_enabled" name="meta[enterprise_enabled]" value="false">
  <button type="button" class="btn fw-secondary-button fw-feedback-cancel"> Cancel </button>
  <button type="submit" class="btn fw-primary-button fw-feedback-send"> Send </button>
</form>

Text Content

Skip to main content
Vision Camera App Support
 * Home
 * Knowledge base
 * Submit a ticket

 * Login
 * 

<

Holiday Closure: Please be aware that Truepic Support will be closed for
American Independence Day on July 4, 2024.




MOBILE DEVICE REQUIRED

 1. Home
 2. Knowledge base
 3. Vision Camera App
 4. Getting Started
 5. ...
    * Knowledge base
    * Vision Camera App
    * Getting Started
 6. Mobile Device Required

All Articles

Recent Searches
Clear all

No recent searches

Popular Articles

--------------------------------------------------------------------------------

Articles
View all

--------------------------------------------------------------------------------

Topics
View all

--------------------------------------------------------------------------------

Tickets
View all

Sorry! nothing found for


Thank you for clicking your Truepic Vision smartlink! It appears you are
currently using a desktop computer instead of a mobile device. Please tap the
smartlink on a mobile device to be redirected to the relevant app store and
Truepic Vision application.




If you are having trouble, please contact our support team by submitting a
ticket.

Was this article helpful?

No Yes

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Your e-mail address *


Let us know how can we improve this article! *

Need more information

Difficult to understand

Inaccurate/irrelevant content

Missing/broken link

Select atleast one of the reasons
Please give your comments

CAPTCHA verification is required.
Cancel Send

Feedback sent

We appreciate your effort and will try to fix the article


ARTICLES IN THIS FOLDER

 * What is Truepic?
 * Getting Started Guide
 * Using Vision Camera FAQ
 * Taking Photos with the Vision Camera App


YOU MAY LIKE TO READ

 * Mobile Device Required Error on Android Phone
 * Can I forward a smartlink to someone else?
 * Disable Developer Mode
 * Camera Disabled Error

X

0 of 0

+1 619-512-9759
support@truepic.com


Privacy Policy Terms of Use truepicvision.com © Truepic