www.publicmobile.ca Open in urlscan Pro
107.162.174.19  Public Scan

Submitted URL: https://www.publicmobile.ca/en/plans?CMP=emc_publicmobile_prosp_Oct2022_
Effective URL: https://www.publicmobile.ca/en/qc/plans?CMP=emc_publicmobile_prosp_Oct2022_
Submission: On November 07 via api from CA — Scanned from CA

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Text Content

 * Shop
    * Plans
    * SIM Card / Bring Your Own Phone
    * Phones
    * Get Started

 * Why Public
    * Why Choose Public
    * Rewards
    * Coverage

 * Activate
 * Get Help

EN|QC
Community
 * Sign In
    * My Account
    * My Rewards


 * Shop
    * Plans
    * SIM Card / Bring Your Own Phone
    * Phones
    * Get Started

 * Why Public
    * Why Choose Public
    * Rewards
    * Coverage

 * Activate
 * Get Help
 * Community
 * Sign In
    * My Account
    * My Rewards

Your region is set to: qc.Change your region.



PLANS


NO CONTRACTS. NO COMMITMENTS. NO CREDIT CHECKS. AND NOW, INTRODUCING OUR NEW 4G
DATA SPEEDS¹.


SWITCH TODAY AND GET 3X THE POINTS-BACK⁺ ON ELIGIBLE PURCHASES FOR A LIMITED
TIME.

See our plans



WE'VE GOT A SWEET DEAL FOR YOU.


$


40


.00


WAS $44.50

View Plan Details


 * 3X POINTS-BACK 
   
   Earn $6/mo in pts value⁺


 * 5 GB 
   
   Data¹ at 4G speed


 * UNLIMITED 
   
   Canada-wide minutes


 * UNLIMITED 
   
   International Text and Picture Messaging

THE LESS WE SPEND, THE MORE YOU SAVE.

At Public Mobile, we’re all clicks and no bricks. Our 100% digital storefront
and online support means we can pass our savings onto you. All our 4G speed
plans now come with digital savings, because when we save, you save. Case in
point: get 5 GB for $40.


OUR PLANS

All of our plans include: Call Display, Voicemail and Conference Calling.





Plus, looking for faster data speeds? Now, you can get up to 30x faster speeds¹
with our new 4G speed plans.





Get 3x the points-back when you switch today. More points mean more savings.⁺

4G Speed
Up to 30x faster speed3G Speed
Plans starting at $15/mo

Bonus 12GB Promo Code : 12MONTHS12GB


$


40


.00


WAS $44.50

 * 3x Points-back Earn $6/mo in pts value⁺
 * 5 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details
Bonus 12GB Promo Code : 12MONTHS12GB


$


50


.00


WAS $55.00

 * 3x Points-back Earn $7.5/mo in pts value⁺
 * 8 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details
Bonus 12GB Promo Code : 12MONTHS12GB


$


55


.00


WAS $60.00

 * 3x Points-back Earn $8.25/mo in pts value⁺
 * 10 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details
Bonus 12GB Promo Code : 12MONTHS12GB


$


60


.00


WAS $65.00

 * 3x Points-back Earn $9/mo in pts value⁺
 * 15 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details
Bonus 12GB Promo Code : 12MONTHS12GB


$


80


.00


WAS $85.00

 * 3x Points-back Earn $12/mo in pts value⁺
 * 25 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details
Bonus 12GB Promo Code : 12MONTHS12GB


$


90


.00


WAS $95.00

 * 3x Points-back Earn $13.5/mo in pts value⁺
 * 40 GB Data¹ at 4G speed
 * Unlimited Canada-wide minutes
 * Unlimited International Text and Picture Messaging

Plan Details



ADD-ONS  

(INCLUDING INTERNATIONAL CALLS)


IN CANADA LONG DISTANCE ADD-ONS6

Any unused minutes will roll over to your next cycle.

500 Canada Wide Long Distance Minutes - $5

1000 U.S. Long Distance Minutes - $15

Calls made to numbers starting with the following six digit combinations are not
included in US calling from Canada and will not be completed when dialled:
712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726.

1000 U.K. Long Distance Minutes - $15

Calls made to numbers starting with the following UK codes are not included in
UK calling from Canada and will not be completed when dialled: 4470,
44870-44879, 44843-44845.

750 India & Pakistan Long Distance Minutes - $15

500 China, Hong Kong, Macau and Taiwan Long Distance Minutes - $15

100 Philippines Long Distance Minutes - $15

300 International Long Distance Minutes - $15

Included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia,
Czech Republic, Denmark, France,Germany, Greece, Iceland, Ireland, Israel,
Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway,
Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden,
Thailand, Venezuela




500 CANADA WIDE LONG DISTANCE MINUTES




$5


1000 U.S. LONG DISTANCE MINUTES⁴




$15


1000 U.K. LONG DISTANCE MINUTES⁴




$15


750 INDIA & PAKISTAN LONG DISTANCE MINUTES




$15


500 CHINA, HONG KONG, TAIWAN AND MACAU LONG DISTANCE MINUTES




$15


100 PHILIPPINES LONG DISTANCE MINUTES




$15


300 INTERNATIONAL LONG DISTANCE MINUTES

Countries included in international long distance include: Australia, Austria,
Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany,
Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico,
Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania,
Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.
Any unused minutes will roll over to your next cycle.


$15


IN CANADA DATA ADD-ONS⁷

1 GB Data $15
200 MB Data $10




1 GB DATA




$15


200 MB DATA




$5


US ROAMING6

10 day packages

Important: Important: As of February 22nd, 2022, United States (U.S.) carriers
have started turning down certain 3G/HSPA networks. As a result, customers using
U.S. roaming add-ons will be impacted by differences in coverage or service
quality (including 9-1-1 calls) when roaming in the U.S. Customers may also
experience changes to services such as welcome messages, voicemail
notifications, usage notifications for voice, notifications when trying to make
an international call, interactive voice responses (IVR), as well as the ability
to set up voicemail while in the U.S. This shutdown will not impact your service
in Canada.

U.S. Talk, Text and 250 MB Data bundle: $20
U.S. Talk and Text Bundle: $15
U.S. Talk Only: $8
U.S. Text Only: $8





UNLIMITED U.S. TALK, TEXT AND 250MB DATA BUNDLE




$20


UNLIMITED U.S. TALK AND TEXT BUNDLE




$15


UNLIMITED U.S. TALK ONLY




$8


UNLIMITED U.S. TEXT ONLY




$8


U.S. DATA ONLY

10 day packages

Important: As of February 22nd, 2022, some United States (U.S) carriers will
begin turning down certain 3G/HSPA networks in the U.S. As a result, some
customers using U.S. roaming add-ons may be impacted by differences in coverage
or service quality (including 9-1-1 calls) when roaming in the U.S. This
shutdown will not impact your service in Canada.

250 MB: $10
500 MB: $15
1 GB: $20





250MB




$10


500MB




$15


1GB




$20


SIGN-UP FOR DEAL ALERTS

I consent to receiving electronic messages from Public Mobile. You can withdraw
your consent to receive electronic messages from Public Mobile at any time.⁹

Submit


WHY SWITCH TO PUBLIC?




GET REWARDED

With Public Points, you call the shots on how you earn and redeem your points.
Because when it comes to rewards, isn’t that the point?


NETWORK COVERAGE

Join Canada's largest mobile network for less. Enjoy coast-to-coast coverage, on
the TELUS network.


ULTIMATE FLEXIBILITY

Switching is easy with no contracts, no credit checks, or hidden fees. You’ll
never have to worry about being locked in, or surprises on your bill.


HERE FOR YOU ONLINE

You can do it all online with Public Mobile, from activating your SIM, to 24/7
support. All you need to bring is your own phone, and we’ve got the rest
covered.




TERMS AND CONDITIONS 

¹Plans with 3G speed may reach download speeds of up to 3 Mbps, and plans with
4G speed may reach download speeds up to 100 Mbps, with the coverage and
reliability of the LTE network. Speed and signal strength may vary with your
device, configuration, Internet traffic, environmental conditions, applicable
network management and other factors. For more information about speed
experience in our rate plans, please see here.

²Add-Ons are available for use only with an active plan. Long distance Add-Ons
require a monthly talk feature on the rate plan.

³Calls made to numbers starting with the following six digit combinations are
not included in US calling from Canada and will not be completed when dialled:
712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726. Calls made to
numbers starting with the following UK codes are not included in UK calling from
Canada and will not be completed when dialled: 4470, 44870-44879, 44843-44845.

⁴Data Add-Ons to supplement a Data Plan will be provisioned at the data speed
selected in your plan. If you have a Talk and/or Text Plan only with no data,
the Data Add-Ons available to you will be defaulted to 4G LTE speed. US Roaming
speed and signal strength may vary with your device, configuration, Internet
traffic, environmental conditions, our partner’s applicable network management,
the base plan you have purchased and other factors.

⁵Calls to voicemail will deduct from in-plan minutes.

⁶Talk, text and data services refer to services offered while connected to the
Telus/Public Mobile network. For service when not connected to the Telus/Public
Mobile network, a roaming package must be purchased. Calls must originate from
Canada to the US.

Important: As of February 22nd, 2022, United States (U.S.) carriers have started
turning down certain 3G/HSPA networks. As a result, customers using U.S. roaming
add-ons will be impacted by differences in coverage or service quality
(including 9-1-1 calls) when roaming in the U.S. Customers may also experience
changes to services such as welcome messages, voicemail notifications, usage
notifications for voice, notifications when trying to make an international
call, interactive voice responses (IVR), as well as the ability to set up
voicemail while in the U.S. This shutdown will not impact your service in
Canada.

⁷We will use your email address to send you information about promotions,
special offers and news about Public Mobile events and services. All
communications will be coming from Public Mobile. Our contact information is:
Marketing Preferences, 30 Floor, 25 York Street, Toronto ON M5J 2V5. You can
withdraw your consent to receive electronic messages from Public Mobile at any
time.

Important: Effective April 28 2022, the price of legacy plan $10 for 50 Minutes
and 50 Texts will be increased to $13. Please adjust your payments accordingly
to reflect the new plan fee of $13.

⁺Offer current as of July 13, 2022. Offer available to new customers who
activate at Public Mobile. Offer provides 15% points-back for 12 months on
eligible purchases on your plan or add-ons. Offer subject to change, and may be
removed at any time. 15% points-back applies only to customer spend on plan
renewals and add-ons, and is not applicable to any other method of earning
points (such as welcome present points, give back points, refer-a-friend,
anniversary, etc.). Offer is applied as a 10% points-back bonus on top of the
current in-market points-back offer of 5%. After the 12-month period, the 15%
offer will be removed, and customer will revert to the in-market points-back
offer, which is currently 5%.

Points bonus will automatically be applied separately from the regular 5%
points-back to eligible purchases within 4-5 business days. Points bonus will
expire if the account is deactivated.

As of August 16, 2022, 1 Public point earned is valued at 1 dollar when
redeemed. By redeeming 15 points, you can save $15 off the price of your phone
bill, applied to your next renewal. Minimum redemption of 15 points required to
receive a bill credit. Public Points have no cash value and may not be redeemed
for cash or any other benefits except under the Program.


WANT TO KNOW MORE?  


There are two ways to check your usage balance.



Log in to Self-Serve My Account

 1. Log in to your Public Mobile My Account.
 2. View your usage on My Account page or on Plan & Add-ons.

or



Call *611

 1. Enter your PIN when prompted.
 2. You’ll hear your base plan expiry date.
 3. Press 3 to hear your base plan and Add-on usage summary.
 4. Press 4 to hear your account balance.

Having issues?


Our community Customer Support Agents are available to help in our Community. If
you need more details on how to reach a Customer Support Agent, we have a
specific article on how to reach them in the Community.



How to make a CCTS complaint


The CRTC has created a Wireless Code that applies to all wireless service
providers in Canada. The Wireless Code Checklist helps you understand what your
rights are under the Wireless Code. If you have a complaint and are unable to
reach a satisfactory resolution with Public Mobile, the Commission for
Complaints for Telecom-television Services (CCTS) may be able to assist you
at ccts-cprst.ca or 1-888- 221-1687.



Will my account balance expire?


If you’re without a base plan for 90 days, your account will be deactivated and
you’ll lose your phone number and any balance remaining on your account,
including your Add-Ons. Your 30-day base plans expire and are set to
automatically renew every 30 days. Base plans can only be renewed when there’s a
sufficient balance on the account.



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 * Why Choose Public
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