support-my.zalora-ops.com Open in urlscan Pro
18.198.166.46 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support-my.zalora-ops.com/
Effective URL:
https://support-my.zalora-ops.com/en/support/home
Submission: On September 14 via automatic, source certstream-suspicious (September 14th 2021, 4:42:03 pm UTC) — Scanned from DE

Summary HTTP 48 Redirects Links 9 Behaviour Indicators

Summary

This website contacted 14 IPs in 2 countries across 10 domains to perform 48 HTTP transactions. The main IP is 18.198.166.46, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support-my.zalora-ops.com.
TLS certificate: Issued by R3 on September 14th 2021. Valid for: 3 months.

This is the only time support-my.zalora-ops.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 4	18.198.166.46 18.198.166.46	16509 (AMAZON-02) (AMAZON-02)
1	184.30.24.167 184.30.24.167	16625 (AKAMAI-AS) (AKAMAI-AS)
9	13.32.27.6 13.32.27.6	16509 (AMAZON-02) (AMAZON-02)
1	216.58.213.10 216.58.213.10	15169 (GOOGLE) (GOOGLE)
10	18.194.204.101 18.194.204.101	16509 (AMAZON-02) (AMAZON-02)
4	52.219.75.79 52.219.75.79	16509 (AMAZON-02) (AMAZON-02)
2	151.101.113.229 151.101.113.229	54113 (FASTLY) (FASTLY)
2	142.250.179.232 142.250.179.232	15169 (GOOGLE) (GOOGLE)
2	142.250.180.3 142.250.180.3	15169 (GOOGLE) (GOOGLE)
8	13.32.22.124 13.32.22.124	16509 (AMAZON-02) (AMAZON-02)
1	65.9.71.114 65.9.71.114	16509 (AMAZON-02) (AMAZON-02)
2	52.219.170.15 52.219.170.15	16509 (AMAZON-02) (AMAZON-02)
2	13.32.22.115 13.32.22.115	16509 (AMAZON-02) (AMAZON-02)
48	14

4 18.198.166.46 (Frankfurt am Main, Germany) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-198-166-46.eu-central-1.compute.amazonaws.com

support-my.zalora-ops.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 184.30.24.167 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a184-30-24-167.deploy.static.akamaitechnologies.com

static-sg.zacdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 13.32.27.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-6.fra56.r.cloudfront.net

euc-assets10.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
euc-assets5.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
euc-assets6.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
euc-assets9.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 216.58.213.10 (Mountain View, United States)

ASN15169 (GOOGLE, US)
PTR: lhr25s25-in-f10.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 18.194.204.101 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-204-101.eu-central-1.compute.amazonaws.com

wchat.eu.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.219.75.79 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3-eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.113.229 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.179.232 (United States)

ASN15169 (GOOGLE, US)
PTR: lhr25s31-in-f8.1e100.net

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.180.3 (United States)

ASN15169 (GOOGLE, US)
PTR: lhr25s32-in-f3.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 13.32.22.124 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-22-124.fra56.r.cloudfront.net

assetscdn-wchat.eu.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.71.114 (United States)

ASN16509 (AMAZON-02, US)

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.219.170.15 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3-w.eu-central-1.amazonaws.com

fc-euc1-00-pics-bkt-00.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.32.22.115 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-22-115.fra56.r.cloudfront.net

zalora-push-notification.eu.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
20	freshchat.com wchat.eu.freshchat.com assetscdn-wchat.eu.freshchat.com zalora-push-notification.eu.webpush.freshchat.com	632 KB
9	freshdesk.com euc-assets10.freshdesk.com euc-assets5.freshdesk.com euc-assets6.freshdesk.com euc-assets9.freshdesk.com	404 KB
6	amazonaws.com s3-eu-central-1.amazonaws.com fc-euc1-00-pics-bkt-00.s3.amazonaws.com	102 KB
4	zalora-ops.com 2 redirects support-my.zalora-ops.com	32 KB
2	gstatic.com fonts.gstatic.com	24 KB
2	google-analytics.com ssl.google-analytics.com	17 KB
2	jsdelivr.net cdn.jsdelivr.net	56 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com	25 KB
1	googleapis.com fonts.googleapis.com	1 KB
1	zacdn.com static-sg.zacdn.com
48	10

	Domain	Requested by
10	wchat.eu.freshchat.com	support-my.zalora-ops.com wchat.eu.freshchat.com assetscdn-wchat.eu.freshchat.com
8	assetscdn-wchat.eu.freshchat.com	wchat.eu.freshchat.com assetscdn-wchat.eu.freshchat.com support-my.zalora-ops.com
4	s3-eu-central-1.amazonaws.com	support-my.zalora-ops.com
4	support-my.zalora-ops.com	2 redirects support-my.zalora-ops.com
3	euc-assets9.freshdesk.com	support-my.zalora-ops.com
2	zalora-push-notification.eu.webpush.freshchat.com	wchat.eu.freshchat.com zalora-push-notification.eu.webpush.freshchat.com
2	fc-euc1-00-pics-bkt-00.s3.amazonaws.com
2	fonts.gstatic.com	fonts.googleapis.com
2	ssl.google-analytics.com	support-my.zalora-ops.com
2	cdn.jsdelivr.net	support-my.zalora-ops.com
2	euc-assets6.freshdesk.com	support-my.zalora-ops.com
2	euc-assets5.freshdesk.com	support-my.zalora-ops.com
2	euc-assets10.freshdesk.com	support-my.zalora-ops.com euc-assets10.freshdesk.com
1	rts-static-prod.freshworksapi.com	assetscdn-wchat.eu.freshchat.com
1	fonts.googleapis.com	support-my.zalora-ops.com
1	static-sg.zacdn.com	support-my.zalora-ops.com
48	16

This site contains links to these domains. Also see Links.

Domain
www.zalora.com.my

Subject Issuer	Validity	Valid
support-my.zalora-ops.com R3	`2021-09-14` - `2021-12-13`	3 months	crt.sh
*.zacdn.com DigiCert TLS RSA SHA256 2020 CA1	`2020-11-18` - `2021-11-22`	a year	crt.sh
*.freshdesk.com Amazon	`2021-06-10` - `2022-07-09`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2021-08-23` - `2021-11-15`	3 months	crt.sh
*.freshchat.com Amazon	`2021-03-17` - `2022-04-15`	a year	crt.sh
*.s3.eu-central-1.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-06-23` - `2022-07-24`	a year	crt.sh
jsdelivr.net GlobalSign Atlas R3 DV TLS CA 2020	`2021-04-30` - `2022-06-01`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2021-08-23` - `2021-11-15`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2021-08-23` - `2021-11-15`	3 months	crt.sh
*.eu.freshchat.com Amazon	`2021-09-11` - `2022-10-10`	a year	crt.sh
freshworksapi.com Amazon	`2021-01-19` - `2022-02-16`	a year	crt.sh
*.s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-01-11` - `2022-02-11`	a year	crt.sh

This page contains 3 frames:

Primary Page: https://support-my.zalora-ops.com/en/support/home
Frame ID: EF346FDC35E0328EF671198A2A4515FA
Requests: 28 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Frame ID: 186685B1783AE1C6DFE733547D59C564
Requests: 18 HTTP requests in this frame

Frame: https://zalora-push-notification.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Frame ID: 9BE5F6775ED2A5679DCEF9241D33252C
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Zalora Malaysia

Page URL History Show full URLs

https://support-my.zalora-ops.com/ HTTP 302
https://support-my.zalora-ops.com/support/home HTTP 302
https://support-my.zalora-ops.com/en/support/home Page URL

Detected technologies

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

//cdn\.jsdelivr\.net/

Page Statistics

48
Requests

96 %
HTTPS

0 %
IPv6

10
Domains

16
Subdomains

14
IPs

2
Countries

1291 kB
Transfer

4931 kB
Size

6
Cookies

9 Outgoing links

These are links going to different origins than the main page.

URL: https://www.zalora.com.my/women/?from=header

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/men/?from=header
Title: MEN

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/luxury/?from=header
Title: LUXURY

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/beauty/?from=header
Title: BEAUTY

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/kids/?from=header
Title: KIDS

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/lifestyle/?from=header
Title: LIFESTYLE

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/zalora-now/?from=onsite-usp

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/sustainabiliy/
Title: Our Sustainability Journey

Search URL Search Domain Scan URL

URL: https://www.zalora.com.my/zalora-cares
Title: COVID-19 Donation

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support-my.zalora-ops.com/ HTTP 302
https://support-my.zalora-ops.com/support/home HTTP 302
https://support-my.zalora-ops.com/en/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

48 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support-my.zalora-ops.com/en/support/
Redirect Chain

https://support-my.zalora-ops.com/
https://support-my.zalora-ops.com/support/home
https://support-my.zalora-ops.com/en/support/home

31 KB
9 KB

57ms
56ms

Document
text/html

18.198.166.46
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support-my.zalora-ops.com/en/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.198.166.46 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-198-166-46.eu-central-1.compute.amazonaws.com

Software

Resource Hash

54b225a5faded1cf560b5b4c378eb1e22f45063e31b674bba144cabcb94ddaa2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: support-my.zalora-ops.com
:scheme: https
:path: /en/support/home
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
accept-language: de-DE,de;q=0.9
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: none
sec-fetch-mode: navigate
sec-fetch-user: ?1
sec-fetch-dest: document
accept-encoding: gzip, deflate, br
cookie: _x_w=2
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

date: Tue, 14 Sep 2021 16:41:58 GMT
content-type: text/html; charset=utf-8
status: 200 OK
x-ratelimit-limit: 300
x-ratelimit-reset: 140921164258
x-ratelimit-remaining: 299 198
x-request-id: ff75e0c7-ba15-4991-9a53-da968a7a143f
etag: W/"eec33b2d6e5da3ff939ed183e952c2e1"
x-rack-cache: miss
cache-control: must-revalidate, private, max-age=0
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
x-ua-compatible: IE=Edge,chrome=1
x-content-type-options: nosniff
set-cookie: _x_w=2; path=/; HttpOnly; secure
content-encoding: gzip
x-fw-ratelimiting-managed: true
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1

Redirect headers

date: Tue, 14 Sep 2021 16:41:58 GMT
content-type: text/html; charset=utf-8
location: https://support-my.zalora-ops.com/en/support/home
status: 302 Found
x-ratelimit-limit: 300
x-ratelimit-reset: 140921164258
x-ratelimit-remaining: 299 199
x-request-id: 9b18c74b-12c7-443f-9157-b3f71af9e90d
x-rack-cache: miss
cache-control: no-cache, private
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
x-ua-compatible: IE=Edge,chrome=1
x-content-type-options: nosniff
set-cookie: _x_w=2; path=/; HttpOnly; secure
x-fw-ratelimiting-managed: true
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1

GET
H2 403 alice-sgfas-core-03811b7b595a67c34848.css
static-sg.zacdn.com/css/release/ 0
0 44ms
7ms Stylesheet
text/html 184.30.24.167
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL: https://static-sg.zacdn.com/css/release/alice-sgfas-core-03811b7b595a67c34848.css
Requested by: Host: support-my.zalora-ops.com
URL: https://support-my.zalora-ops.com/en/support/home
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 184.30.24.167 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a184-30-24-167.deploy.static.akamaitechnologies.com
Software: /
Resource Hash

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support-my.zalora-ops.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

GET
H2 200 falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
euc-assets10.freshdesk.com/assets/cdn/ 318 KB
83 KB 34ms
7ms Stylesheet
text/css 13.32.27.6
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://euc-assets10.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
Requested by: Host: support-my.zalora-ops.com
URL: https://support-my.zalora-ops.com/en/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.27.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-27-6.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 71f033922af0528a4d1f9d1a0fb86bf65d1cf478dfe9d4687b8d09683e3f9c1a

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support-my.zalora-ops.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date: Fri, 03 Sep 2021 04:37:29 GMT
content-encoding: gzip
age: 993870
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 84410
last-modified: Mon, 05 Oct 2020 15:51:39 GMT
server: AmazonS3
etag: "097da3d502a6024c3b895826828e18e6"
content-type: text/css
via: 1.1 28b0f9ae51406f70504a784d296a3a49.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C2
accept-ranges: bytes
x-amz-cf-id: sy-Lze3gGxWEmDSvx6Me9nr2OBzkONr54ffv6xfMwTahlQDZUsqTWA==
expires: Tue, 05 Oct 2021 21:51:38 GMT

GET
H2 200 theme.css
support-my.zalora-ops.com/support/ 91 KB
22 KB 13ms
12ms Stylesheet
text/css 18.198.166.46
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support-my.zalora-ops.com/support/theme.css?v=2&d=1610354613

Requested by

Host: support-my.zalora-ops.com
URL: https://support-my.zalora-ops.com/en/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.198.166.46 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-198-166-46.eu-central-1.compute.amazonaws.com

Software

Resource Hash

25220fe442170bc20c03c6cc181151c4a4860c1b923fb214bdcc984afe09003f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:path: /support/theme.css?v=2&d=1610354613
pragma: no-cache
cookie: _x_w=2
accept-encoding: gzip, deflate, br
accept-language: de-DE,de;q=0.9
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode: no-cors
accept: text/css,*/*;q=0.1
cache-control: no-cache
sec-fetch-dest: style
:authority: support-my.zalora-ops.com
referer: https://support-my.zalora-ops.com/en/support/home
:scheme: https
sec-fetch-site: same-origin
:method: GET
Accept-Language: de-DE,de;q=0.9
Referer: https://support-my.zalora-ops.com/en/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date: Tue, 14 Sep 2021 16:41:58 GMT
content-encoding: gzip
x-content-digest: ca655e55a79828505ce69b9cd586de4cc7f81ffc
x-request-id: b976dfab-9700-4b77-8139-6aac6eb2eca8
age: 27964
etag: W/"8c83c9d62134b8ea4f12ded8d7437d25"
strict-transport-security: max-age=31536000; includeSubDomains
content-type: text/css; charset=utf-8
status: 200 OK
x-xss-protection: 1; mode=block
cache-control: max-age=315576000, public
x-content-type-options: nosniff
x-rack-cache: fresh
x-ua-compatible: IE=Edge,chrome=1

GET
H2 200 css
fonts.googleapis.com/ 14 KB
1 KB 80ms
27ms Stylesheet
text/css 216.58.213.10
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700

Requested by

Host: support-my.zalora-ops.com
URL: https://support-my.zalora-ops.com/en/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.58.213.10 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

lhr25s25-in-f10.1e100.net

Software

ESF /

Resource Hash

8936fff20a5f1900a9059a55eb1b21476dcbe268cf2caa8bab9f9d67457792fa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support-my.zalora-ops.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 14 Sep 2021 15:31:49 GMT
server: ESF
date: Tue, 14 Sep 2021 16:41:58 GMT
x-frame-options: SAMEORIGIN
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GOOGLE

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server: AmazonS3
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GET
H2 200 fc_web_widget-1b6226764e15d469f27858491eab8de4.css
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23 KB 73ms
39ms Stylesheet
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AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-1b6226764e15d469f27858491eab8de4.css
Requested by: Host: wchat.eu.freshchat.com
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Request headers

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Response headers

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server: AmazonS3
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GET
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assetscdn-wchat.eu.freshchat.com/static/assets/ Frame 1866 2 MB
380 KB 44ms
10ms Script
text/javascript 13.32.22.124
AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js
Requested by: Host: wchat.eu.freshchat.com
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Response headers

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GET
H2 200 fc_web_widget-aed542fcc81ebc64eca0f6fceab131f4.js Show response
assetscdn-wchat.eu.freshchat.com/static/assets/ Frame 1866 1 MB
159 KB 65ms
30ms Script
text/javascript 13.32.22.124
AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-aed542fcc81ebc64eca0f6fceab131f4.js
Requested by: Host: wchat.eu.freshchat.com
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
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last-modified: Tue, 07 Sep 2021 10:04:29 GMT
server: AmazonS3
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GET
H2 200 rts-min.js Show response
rts-static-prod.freshworksapi.com/euc/ Frame 1866 80 KB
25 KB 46ms
10ms Script
text/javascript 65.9.71.114
AMAZON-02

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Full URL: https://rts-static-prod.freshworksapi.com/euc/rts-min.js
Requested by: Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-aed542fcc81ebc64eca0f6fceab131f4.js
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Request headers

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Response headers

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x-amz-cf-id: 2wTeJJPDtLC78UZppIKExX2FyulHRSHHnCNdNA5EuRbevSMk9fLDFg==

GET
H/1.1 200
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2 KB 25ms
24ms XHR
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AMAZON-02

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Full URL

https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/config?domain=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t

Requested by

Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js

Protocol

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Server

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Reverse DNS

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Software

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Request headers

Accept: application/json
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Response headers

Date: Tue, 14 Sep 2021 16:41:58 GMT
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GET
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assetscdn-wchat.eu.freshchat.com/static/assets/translations/ Frame 1866 12 KB
4 KB 23ms
7ms XHR
text/javascript 13.32.22.124
AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/translations/en-us-28821ce664b923581d789fe132fdfa67.js
Requested by: Host: assetscdn-wchat.eu.freshchat.com
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Request headers

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Response headers

date: Tue, 14 Sep 2021 16:41:24 GMT
content-encoding: br
age: 35
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
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GET
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5 KB 7ms
7ms Font
binary/octet-stream 13.32.22.124
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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fonts/fs-icons_db9017235f84eecfa2cafef72d487865-1181e40b8546834a9805fdf81df2f865.woff2
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Request headers

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Response headers

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GET
H/1.1 200
OK co-browsing.js Show response
wchat.eu.freshchat.com/js/ 35 KB
10 KB 11ms
11ms Script
application/javascript 18.194.204.101
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Full URL

https://wchat.eu.freshchat.com/js/co-browsing.js

Requested by

Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:58 GMT
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Content-Type: application/javascript

GET
H2 206 notif.mp3
assetscdn-wchat.eu.freshchat.com/static/assets/audio/ Frame 1866 4 KB
5 KB 9ms
9ms Media
audio/mpeg 13.32.22.124
AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/audio/notif.mp3
Requested by: Host: support-my.zalora-ops.com
URL: https://support-my.zalora-ops.com/en/support/home
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Request headers

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Response headers

date: Tue, 14 Sep 2021 16:40:18 GMT
via: 1.1 cbe141923b7469a299306144733821c3.cloudfront.net (CloudFront)
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server: AmazonS3
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GET
H/1.1 200
OK cb.css
wchat.eu.freshchat.com/css/ 1 KB
1 KB 18ms
18ms Stylesheet
text/css 18.194.204.101
AMAZON-02

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Full URL

https://wchat.eu.freshchat.com/css/cb.css?t=1631637719023

Requested by

Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/co-browsing.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:59 GMT
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x-envoy-upstream-service-time: 0
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server: fwe
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x-server: 9438
Content-Type: text/css
expires: Wed, 14 Sep 2022 16:41:59 GMT

GET
H/1.1 200
OK user Show response
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/ Frame 1866 63 B
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23ms XHR
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AMAZON-02

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Full URL

https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/user

Requested by

Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-204-101.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

02a00e3ef645e0351f654665d42b03388e6a73e0ab4f853c8904faecf322b229

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:59 GMT
content-encoding: gzip
x-ratelimit-total: 2000
Transfer-Encoding: chunked
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 8
Connection: keep-alive
x-xss-protection: 1; mode=block
x-request-id: ced44b63-db9d-480a-a21d-6a580cf5b75d
x-trace-id: 00-ebc9f9bc4390c0477acaae77113e3739-697c5072991cf9b1-00
served-by: 5110
server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 1998
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 5110
x-ratelimit-limit: 2000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H/1.1 200
OK widget_info_v2 Show response
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/ Frame 1866 22 KB
5 KB 71ms
71ms XHR
application/json 18.194.204.101
AMAZON-02

General

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Full URL

https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/widget_info_v2?locales=en-US,en-US&platform=web

Requested by

Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-204-101.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

bd1aa5e5244f7105a82a0fc733f566dc453735649d498ca51f60509f1110e52a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:59 GMT
content-encoding: gzip
x-ratelimit-total: 2000
Transfer-Encoding: chunked
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 59
x-status: EXPIRED
Connection: keep-alive
x-xss-protection: 1; mode=block
x-request-id: 726542f8-b6f9-9481-b23f-45c216d12ca7
x-trace-id: 00-610ed354d8609a860d0bf95bff1966ad-94c57dcce1a061fe-01
served-by: 7984
server: fwe
x-ratelimit-remaining: 1997
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 7984
x-ratelimit-limit: 2000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H/1.1 200
OK categories Show response
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/omni/faq/ Frame 1866 9 KB
3 KB 48ms
47ms XHR
application/json 18.194.204.101
AMAZON-02

General

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Full URL

https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/omni/faq/categories?per_page=100&platform=web&locale=en-US&page=1

Requested by

Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-204-101.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

a5ad2ee8c27c6d9b2d015c3707a298f0a663eea49f46fee3f972bfd35ec3d8c8

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:59 GMT
content-encoding: gzip
x-ratelimit-total: 2000
x-b3-traceid: 9b2f5265fb3ead0e2420bbf4e6c4da14
Transfer-Encoding: chunked
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 36
Connection: keep-alive
x-b3-spanid: a180c81b64a77614
x-xss-protection: 1; mode=block
x-request-id: 0289e336-d74a-4917-8639-16fd2a467944
x-trace-id: 00-b0302c52ce2ef827ba03d3395d8e71c4-8033fe5cea5a52f8-00, 00-b0302c52ce2ef827ba03d3395d8e71c4-1954fc627b6efcc9-00
served-by: 7286
x-fd-request-id: dc4122d0-ba90-46ac-ad44-b60ebb135685
server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 1996
strict-transport-security: max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 7286
x-ratelimit-limit: 2000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

PUT
H/1.1 200
OK activity Show response
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/user/9e74bbcc-de02-47b6-816c-9e04b4d12dc7/ Frame 1866 17 B
1 KB 21ms
21ms XHR
application/json 18.194.204.101
AMAZON-02

General

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Full URL

https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/user/9e74bbcc-de02-47b6-816c-9e04b4d12dc7/activity

Requested by

Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-85a1afd9f96c22056775e161722b8266.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-204-101.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

f1ea07a1e51a389c8de07120ae5c2e432e9dd8f4fbd6f92489f185b0523a3fd4

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.eu.freshchat.com/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date: Tue, 14 Sep 2021 16:41:59 GMT
strict-transport-security: max-age=31536000; includeSubDomains
x-ratelimit-total: 2000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 6
Connection: keep-alive
Content-Length: 17
x-xss-protection: 1; mode=block
x-request-id: c4f64433-5981-4a63-9ae2-a0834e7892e8
x-trace-id: 00-7c80061d2acce195202cfe9d98c1775b-994974f686681f96-00
served-by: 7286
server: fwe
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining: 1995
x-fw-ratelimiting-managed: true
cache-control: no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server: 7286
x-ratelimit-limit: 2000
access-control-allow-credentials: true
Content-Type: application/json;charset=UTF-8

GET
H/1.1 200
OK img_1616725829745.png
fc-euc1-00-pics-bkt-00.s3.amazonaws.com/f81697dd952e1fb247cab22bb742c270868d38a7ef51756b98472dfe6584ae21/f_marketingpicFull/u_ff27644165b4562d8e3adf848033dea6c7dc741a6b856b445fd857d9de784d47/ Frame 1866 58 KB
58 KB 100ms
21ms Image
image/png 52.219.170.15
AMAZON-02

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Full URL: https://fc-euc1-00-pics-bkt-00.s3.amazonaws.com/f81697dd952e1fb247cab22bb742c270868d38a7ef51756b98472dfe6584ae21/f_marketingpicFull/u_ff27644165b4562d8e3adf848033dea6c7dc741a6b856b445fd857d9de784d47/img_1616725829745.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.170.15 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-w.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 49d545d5c89f4b944a33026d4b123c2a4f7accc008254e7cf7680248799a97ac

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.eu.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Tue, 14 Sep 2021 16:42:00 GMT
Last-Modified: Fri, 26 Mar 2021 02:30:30 GMT
Server: AmazonS3
x-amz-request-id: ZR854MHA2K207RYS
ETag: "9b6bf9f876535c5f465b1cf64c47da03"
x-amz-version-id: bzo3nf3eLzHy_gBTmVzLPVj2M8JTwpCT
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 59015
x-amz-id-2: lWZfumFmhflM71+Xioud89bVDZK0RrcELa+9CTTtBUtOSnGejpTdAxfranXZ1TUbhdag+/i03S4=

GET
H/1.1 200
OK img_1592881027634.png
fc-euc1-00-pics-bkt-00.s3.amazonaws.com/f81697dd952e1fb247cab22bb742c270868d38a7ef51756b98472dfe6584ae21/f_marketingpicFull/u_2289aa67ce5316181e22dbc93aa82254e042bfe2fc2261ca71dee38fead5d2af/ Frame 1866 15 KB
16 KB 109ms
29ms Image
image/png 52.219.170.15
AMAZON-02

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Full URL: https://fc-euc1-00-pics-bkt-00.s3.amazonaws.com/f81697dd952e1fb247cab22bb742c270868d38a7ef51756b98472dfe6584ae21/f_marketingpicFull/u_2289aa67ce5316181e22dbc93aa82254e042bfe2fc2261ca71dee38fead5d2af/img_1592881027634.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.170.15 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-w.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 7945f70016e833fdca0c72f22d8014ad152886c9208716147e99ba2a2ddc6f6d

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.eu.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Tue, 14 Sep 2021 16:42:00 GMT
Last-Modified: Tue, 23 Jun 2020 02:57:08 GMT
Server: AmazonS3
x-amz-request-id: ZR8F4K6FJ42BZ8JD
ETag: "d6b2cd92c848af8c35ad54823877d8c8"
x-amz-version-id: null
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 15686
x-amz-id-2: 5WuphI0efDDdU1Qj6HtS1cDo3N+irRvzG7SM0KAZhp3kNhqK8J0Jx43dWewcuzwgEscZfLERaks=

GET
H2 200 freshdesk_logo-700ca107b848b083e9b0659a98efb160.svg
assetscdn-wchat.eu.freshchat.com/static/assets/images/ Frame 1866 780 B
1 KB 8ms
8ms Image
image/svg+xml 13.32.22.124
AMAZON-02

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Full URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/images/freshdesk_logo-700ca107b848b083e9b0659a98efb160.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.22.124 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-22-124.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 686dafbfae5cb1ce1d2fa53a057ab5dd17277682ea06d68c9b7e23666adcae4b

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://wchat.eu.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Tue, 14 Sep 2021 16:38:48 GMT
via: 1.1 cbe141923b7469a299306144733821c3.cloudfront.net (CloudFront)
last-modified: Wed, 25 Aug 2021 08:51:04 GMT
server: AmazonS3
age: 192
etag: "700ca107b848b083e9b0659a98efb160"
x-cache: Hit from cloudfront
content-type: image/svg+xml
cache-control: max-age=31536000, no-transform, public
x-amz-cf-pop: FRA56-C2
accept-ranges: bytes
content-length: 780
x-amz-cf-id: -FcwhGeeOzJQtStnLNysoY1Drj1pFo47zddKnbSLfod3uIhoWfdkbw==
expires: Wed, 07 Sep 2022 10:04:25 GMT

GET
H2 200 index.html Show response
zalora-push-notification.eu.webpush.freshchat.com/ Frame 9BE5 30 KB
7 KB 459ms
431ms Document
text/html 13.32.22.115
AMAZON-02

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Full URL: https://zalora-push-notification.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Requested by: Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.22.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-22-115.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3

Request headers

:method: GET
:authority: zalora-push-notification.eu.webpush.freshchat.com
:scheme: https
:path: /index.html?ref=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
accept-language: de-DE,de;q=0.9
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://support-my.zalora-ops.com/
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://support-my.zalora-ops.com/

Response headers

content-type: text/html
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
x-amz-server-side-encryption: AES256
server: AmazonS3
content-encoding: gzip
date: Tue, 14 Sep 2021 16:42:00 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
vary: Accept-Encoding
x-cache: RefreshHit from cloudfront
via: 1.1 fdc45b521af7652438141328494a79d3.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-C2
x-amz-cf-id: OBvY8Ad0ICLcK7sK_d6Ki2fa1iokYSuSlNqATSKD2j-NCZJWrHN8FQ==

GET
BLOB 200
OK bf06a2ce-b3a7-411c-984e-df8fb501a3f4
https://wchat.eu.freshchat.com/ Frame 1866 150 B
0 Other
text/plain

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Full URL: blob:https://wchat.eu.freshchat.com/bf06a2ce-b3a7-411c-984e-df8fb501a3f4
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: f9ad5dbf44764c275ac6c76067b0a3a388cb1a8a20e4e5d2e71d942f032e0c5b

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Content-Length: 150

GET
H2 200 fc_logo.png
zalora-push-notification.eu.webpush.freshchat.com/ Frame 9BE5 4 KB
4 KB 410ms
410ms Image
image/png 13.32.22.115
AMAZON-02

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Full URL: https://zalora-push-notification.eu.webpush.freshchat.com/fc_logo.png
Requested by: Host: zalora-push-notification.eu.webpush.freshchat.com
URL: https://zalora-push-notification.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.22.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-22-115.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a963621b4341552ca61590aa02e93b70f189e8050a105c32c0197c3c34b2d114

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://zalora-push-notification.eu.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LW15LnphbG9yYS1vcHMuY29t
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date: Tue, 14 Sep 2021 16:42:01 GMT
via: 1.1 fdc45b521af7652438141328494a79d3.cloudfront.net (CloudFront)
last-modified: Thu, 08 Feb 2018 07:54:41 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-C2
etag: "e87df9f10dcf497ae292dc234200465c"
x-cache: RefreshHit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 3777
x-amz-cf-id: eePOG0sWh60azSZAE8OumqPoHGbPUZuRRV2uEcPb7a6t-ZTm9FwFwA==

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: euc-assets10.freshdesk.com
URL: https://euc-assets10.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff

Verdicts & Comments Add Verdict or Comment

102 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support-my.zalora-ops.com/	1969-12-31 23:59:59	Name: _x_w Value: 2
.support-my.zalora-ops.com/	1970-01-20 14:45:09	Name: __utma Value: 270202099.2084515140.1631637719.1631637719.1631637719.1
.support-my.zalora-ops.com/	1969-12-31 23:59:59	Name: __utmc Value: 270202099
.support-my.zalora-ops.com/	1970-01-20 01:36:45	Name: __utmz Value: 270202099.1631637719.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.support-my.zalora-ops.com/	1970-01-19 21:13:58	Name: __utmt Value: 1
.support-my.zalora-ops.com/	1970-01-19 21:13:59	Name: __utmb Value: 270202099.1.10.1631637719

3 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://static-sg.zacdn.com/css/release/alice-sgfas-core-03811b7b595a67c34848.css Message: Failed to load resource: the server responded with a status of 403 ()
javascript	error	URL: https://support-my.zalora-ops.com/en/support/home Message: Access to font at 'https://euc-assets10.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff' from origin 'https://support-my.zalora-ops.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://euc-assets10.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff Message: Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assetscdn-wchat.eu.freshchat.com
cdn.jsdelivr.net
euc-assets10.freshdesk.com
euc-assets5.freshdesk.com
euc-assets6.freshdesk.com
euc-assets9.freshdesk.com
fc-euc1-00-pics-bkt-00.s3.amazonaws.com
fonts.googleapis.com
fonts.gstatic.com
rts-static-prod.freshworksapi.com
s3-eu-central-1.amazonaws.com
ssl.google-analytics.com
static-sg.zacdn.com
support-my.zalora-ops.com
wchat.eu.freshchat.com
zalora-push-notification.eu.webpush.freshchat.com
euc-assets10.freshdesk.com
13.32.22.115
13.32.22.124
13.32.27.6
142.250.179.232
142.250.180.3
151.101.113.229
18.194.204.101
18.198.166.46
184.30.24.167
216.58.213.10
52.219.170.15
52.219.75.79
65.9.71.114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c09382bd88a2f0ea8160972b494661ed2a871a51963c07e19b0a3c1538ce9449
dde692262d9a09f972e1f7dd2f7ea855d1c554a7e66b0a0e04cd912355d9c6e2
e7b6dff15463831dfd227ec63c9c1c563eb9f6b91677fe6a2fc5b8258f6231cd
eb2e3f703cf8ee0156a1d625e053c0968b0dfcff62ea4254ddd8ba9fece3ad32
f1ea07a1e51a389c8de07120ae5c2e432e9dd8f4fbd6f92489f185b0523a3fd4
f3aebfc4b18a23126a4c7050247c29ef23911056879633a3bbfbf5c770afde93
f56281a562abc213d0b2f5212ba2c5ec231c19997497bdcb8dffe43d137239cf
f9ad5dbf44764c275ac6c76067b0a3a388cb1a8a20e4e5d2e71d942f032e0c5b

support-my.zalora-ops.com Open in urlscan Pro 18.198.166.46 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

48 Requests

96 %HTTPS

0 %IPv6

10 Domains

16 Subdomains

14 IPs

2 Countries

1291 kBTransfer

4931 kBSize

6 Cookies

9 Outgoing links

Page URL History

Redirected requests

48 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support-my.zalora-ops.com Open in urlscan Pro
18.198.166.46 Public Scan

Screenshot
Live screenshot

Full Image

48
Requests

96 %
HTTPS

0 %
IPv6

10
Domains

16
Subdomains

14
IPs

2
Countries

1291 kB
Transfer

4931 kB
Size

6
Cookies

48 HTTP transactions
0 data transactions