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Effective URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz...
Submission: On September 18 via manual from CA — Scanned from CA

Summary

This website contacted 13 IPs in 2 countries across 10 domains to perform 38 HTTP transactions. The main IP is 18.164.96.125, located in United States and belongs to AMAZON-02, US. The main domain is help.synthesia.io.
TLS certificate: Issued by Amazon RSA 2048 M03 on July 31st 2024. Valid for: a year.
This is the only time help.synthesia.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 2 104.18.11.201 13335 (CLOUDFLAR...)
4 18.164.96.125 16509 (AMAZON-02)
13 108.139.47.63 16509 (AMAZON-02)
5 15.197.143.135 16509 (AMAZON-02)
1 13.226.34.20 16509 (AMAZON-02)
1 172.217.165.136 15169 (GOOGLE)
1 34.202.184.254 14618 (AMAZON-AES)
6 108.139.47.46 16509 (AMAZON-02)
1 216.239.38.181 15169 (GOOGLE)
1 142.251.111.154 15169 (GOOGLE)
1 142.251.41.3 15169 (GOOGLE)
3 34.227.128.226 14618 (AMAZON-AES)
38 13
Apex Domain
Subdomains
Transfer
13 intercomassets.com
static.intercomassets.com — Cisco Umbrella Rank: 16038
239 KB
11 intercomcdn.com
downloads.intercomcdn.com — Cisco Umbrella Rank: 12023
js.intercomcdn.com — Cisco Umbrella Rank: 2984
841 KB
4 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 2157
api-iam.intercom.io — Cisco Umbrella Rank: 2617
8 KB
4 synthesia.io
help.synthesia.io
107 KB
2 hubspotlinks.com
c-wqp04.na1.hubspotlinks.com
4 KB
1 google.ca
www.google.ca — Cisco Umbrella Rank: 10940
63 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 130
255 B
1 google.com
analytics.google.com — Cisco Umbrella Rank: 140
1 intercom.help
intercom.help — Cisco Umbrella Rank: 55514
169 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 43
110 KB
38 10
Domain Requested by
13 static.intercomassets.com help.synthesia.io
6 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
5 downloads.intercomcdn.com help.synthesia.io
static.intercomassets.com
4 help.synthesia.io c-wqp04.na1.hubspotlinks.com
help.synthesia.io
3 api-iam.intercom.io js.intercomcdn.com
2 c-wqp04.na1.hubspotlinks.com 1 redirects
1 www.google.ca
1 stats.g.doubleclick.net www.googletagmanager.com
1 analytics.google.com www.googletagmanager.com
1 intercom.help
1 www.googletagmanager.com static.intercomassets.com
1 widget.intercom.io c-wqp04.na1.hubspotlinks.com
38 12

This site contains links to these domains. Also see Links.

Domain
app.synthesia.io
docs.synthesia.io
www.synthesia.io
Subject Issuer Validity Valid
hubspotlinks.com
E5
2024-09-10 -
2024-12-09
3 months crt.sh
help.synthesia.io
Amazon RSA 2048 M03
2024-07-31 -
2025-08-29
a year crt.sh
intercomassets.com
Amazon RSA 2048 M03
2024-04-17 -
2025-05-16
a year crt.sh
intercom-attachments-10.com
Amazon RSA 2048 M03
2024-06-08 -
2025-07-06
a year crt.sh
*.intercom.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
*.google-analytics.com
WR2
2024-08-12 -
2024-11-04
3 months crt.sh
intercom.help
Amazon RSA 2048 M03
2024-01-14 -
2025-02-12
a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M02
2023-12-01 -
2024-12-29
a year crt.sh
*.google.com
WR2
2024-08-12 -
2024-11-04
3 months crt.sh
*.g.doubleclick.net
WR2
2024-08-12 -
2024-11-04
3 months crt.sh
*.google.ca
WR2
2024-08-12 -
2024-11-04
3 months crt.sh

This page contains 4 frames:

Primary Page: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
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Requests: 28 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Frame ID: CDD6D5C12DD9FF7C1A767492AC2CC51F
Requests: 9 HTTP requests in this frame

Frame: data://truncated
Frame ID: 80571966D040A37470E4C7C1BF550D6F
Requests: 2 HTTP requests in this frame

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Frame ID: 1C1DDE50FBF4408481990809DBB37835
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Why can't I use a certain voice in Synthesia? | Synthesia Knowledge Base

Page URL History Show full URLs

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  2. https://c-wqp04.na1.hubspotlinks.com/events/public/v1/encoded/track/tc/UA+113/c-wQp04/VX0v_04JSb1KW8m6v3G2tz3JkW1... HTTP 307
    https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

38
Requests

100 %
HTTPS

0 %
IPv6

10
Domains

12
Subdomains

13
IPs

2
Countries

1478 kB
Transfer

4220 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

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Redirected requests

There were HTTP redirect chains for the following requests:

38 HTTP transactions

Resource
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x-fer
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cf-ray
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Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.227.128.226 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
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Content-Type
application/x-www-form-urlencoded
Referer

Response headers

x-request-id
00069kc7vsltujo5imm0
access-control-expose-headers
x-request-id
content-encoding
gzip
access-control-allow-methods
POST, GET, OPTIONS
x-content-type-options
nosniff
status
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date
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content-type
text/html
vary
Accept-Encoding
x-runtime
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access-control-allow-headers
Content-Type, Idempotency-Key, X-INTERCOM-APP, X-INTERCOM-PAGE-TITLE, X-INTERCOM-USER-DATA
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31556952; includeSubDomains; preload
x-request-queueing
0
cache-control
no-cache
access-control-allow-credentials
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access-control-allow-origin
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x-xss-protection
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x-intercom-version
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x-ami-version
ami-084c43796cb502ab2
server
nginx
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171 KB
Script
General
Full URL
https://js.intercomcdn.com/vendors~app~tooltips-modern.1f686a35.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.139.47.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-139-47-46.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
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Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

content-encoding
gzip
x-amz-version-id
uRUMencDC_tsVfUKYN0t6x2_dmuglt1s
etag
"35d8fc148d5ed4d8d878abb86b6391b4"
age
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alt-svc
h3=":443"; ma=86400
x-cache
Hit from cloudfront
x-amz-cf-id
nejtIibuc4F-RjumfwIuPBraf7cxv8vtolof6-X033DHKeaTCCytJQ==
date
Wed, 18 Sep 2024 19:21:52 GMT
content-type
application/javascript; charset=UTF-8
vary
Accept-Encoding
last-modified
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strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
max-age=31536000, s-maxage=7200, public
cross-origin-resource-policy
cross-origin
via
1.1 3d84bfab616d594edc9340870455ee6a.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
174472
x-amz-cf-pop
JFK50-P1
server
AmazonS3
x-amz-server-side-encryption
AES256
vendors~app-modern.025c6ea3.js
js.intercomcdn.com/ Frame CDD6
81 KB
27 KB
Script
General
Full URL
https://js.intercomcdn.com/vendors~app-modern.025c6ea3.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.139.47.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-139-47-46.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

content-encoding
gzip
x-amz-version-id
gGN1clRff8fT0s6ADecTjm0Yq39R0MYe
etag
"7e254c0bf57a21ba67a2da7d855d7822"
age
4903
alt-svc
h3=":443"; ma=86400
x-cache
Hit from cloudfront
x-amz-cf-id
08RdmfqdbWD7-Dz8ElzzltPuM0TDyKHwKyaKhW-oG-VYErxJrhkcbQ==
date
Wed, 18 Sep 2024 19:09:46 GMT
content-type
application/javascript; charset=UTF-8
vary
Accept-Encoding
last-modified
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strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
max-age=31536000, s-maxage=7200, public
cross-origin-resource-policy
cross-origin
via
1.1 3d84bfab616d594edc9340870455ee6a.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
26921
x-amz-cf-pop
JFK50-P1
server
AmazonS3
x-amz-server-side-encryption
AES256
app~tooltips-modern.b74969c3.js
js.intercomcdn.com/ Frame CDD6
202 KB
55 KB
Script
General
Full URL
https://js.intercomcdn.com/app~tooltips-modern.b74969c3.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.139.47.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-139-47-46.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

content-encoding
gzip
etag
"f8198952cbde7cba0e350579215b8229"
x-amz-version-id
psaxZE0zT3izBaC0IwQ4KDDKykWbG9mt
age
5220
alt-svc
h3=":443"; ma=86400
x-cache
Hit from cloudfront
x-amz-cf-id
UJCx99xoy52HeYhZKpUs4asttR2ZPaGXmQtbQwJS0x4J6zrYNwH1_g==
date
Wed, 18 Sep 2024 19:04:29 GMT
content-type
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last-modified
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strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
max-age=31536000, s-maxage=7200, public
cross-origin-resource-policy
cross-origin
via
1.1 3d84bfab616d594edc9340870455ee6a.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
55348
x-amz-cf-pop
JFK50-P1
server
AmazonS3
x-amz-server-side-encryption
AES256
app-modern.b887d277.js
js.intercomcdn.com/ Frame CDD6
466 KB
136 KB
Script
General
Full URL
https://js.intercomcdn.com/app-modern.b887d277.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.8f1543f7.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.139.47.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-139-47-46.jfk50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b7a90490b5f0760e71b6fafedb134b9b73da6c9a02b2d6feaf652673ba794aa8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

content-encoding
gzip
etag
"5c4d8865a5c732139d08fdf50a5faf41"
x-amz-version-id
pr3WAQLAQrjIHeqT.VivvY3WlWEgbQ5l
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alt-svc
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x-cache
Hit from cloudfront
x-amz-cf-id
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date
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content-type
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strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
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cross-origin-resource-policy
cross-origin
via
1.1 3d84bfab616d594edc9340870455ee6a.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
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x-amz-cf-pop
JFK50-P1
server
AmazonS3
x-amz-server-side-encryption
AES256
328838b72d0904e6e582ff21dd3e00a5.png
downloads.intercomcdn.com/i/o/526768/77c051bba9f03a857be1462b/ Frame 1C1D
931 B
0
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
15.197.143.135 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
nginx /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options deny
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer

Response headers

x-request-id
0012mjvoqr8am9s7315g
content-encoding
gzip
x-content-type-options
nosniff
status
200 OK
date
Wed, 18 Sep 2024 20:31:22 GMT
content-type
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last-modified
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x-runtime
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content-disposition
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x-frame-options
deny
vary
Accept-Encoding
x-request-queueing
0
content-security-policy
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cache-control
max-age=86400, private
cross-origin-resource-policy
cross-origin
content-transfer-encoding
binary
x-xss-protection
1; mode=block
x-intercom-version
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x-ami-version
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server
nginx

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| _sentryDebugIds string| _sentryDebugIdIdentifier object| webpackChunk_N_E function| __next_set_public_path__ object| next object| __NEXT_DATA__ function| __SSG_MANIFEST_CB object| __NEXT_P object| _N_E object| SENTRY_RELEASE object| __REACT_INTL_CONTEXT__ function| __NEXT_PRELOADREADY function| DOMPurify object| __MIDDLEWARE_MATCHERS object| __BUILD_MANIFEST object| __SSG_MANIFEST object| intercomSettings function| Intercom function| gtag object| dataLayer function| __intercomAssignLocation function| __intercomReloadLocation object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal

5 Cookies

Domain/Path Name / Value
.synthesia.io/ Name: _ga_ETJWNCCEC5
Value: GS1.1.1726691480.1.0.1726691480.60.0.0
.synthesia.io/ Name: _ga
Value: GA1.1.1916340077.1726691481
.synthesia.io/ Name: intercom-id-n24ke25k
Value: 70b405ee-e2da-44fd-9bb5-ba6177b7fb6e
.synthesia.io/ Name: intercom-session-n24ke25k
Value:
.synthesia.io/ Name: intercom-device-id-n24ke25k
Value: ca4cb3f5-c7c4-45bc-ab3e-c329df1e593c

7 Console Messages

Source Level URL
Text
other warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
A preload for 'https://help.synthesia.io/assets/font/526762' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.
other warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
A preload for 'https://help.synthesia.io/assets/font/526763' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.
security error URL: https://www.googletagmanager.com/
Message:
Refused to frame 'https://td.doubleclick.net/' because it violates the following Content Security Policy directive: "frame-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://fast.wistia.com https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://web.microsoftstream.com https://share.synthesia.io https://embed.app.guidde.com https://share.descript.com https://app.guideflow.com https://www.youtube.com https://www.youtube-nocookie.com https://content.jwplatform.com https://players.brightcove.net https://intercom-sheets.com https://www.intercom-reporting.com https://*.sharepoint.com".
javascript warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
The resource https://help.synthesia.io/assets/font/526763 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
The resource https://help.synthesia.io/assets/font/526762 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
The resource https://help.synthesia.io/assets/font/526763 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://help.synthesia.io/en/articles/9805246-why-can-t-i-use-a-certain-voice-in-synthesia?utm_medium=email&_hsenc=p2ANqtz--Vt9qVqqiFJ_b-ystNexaZunN9d7KFmItjNddG5eMH9L1ycXesT24MdE_yenIlwbgWWGoJtTOGGLyF7fom-jnT3cFNAcSY9ZOWI-lvYLTH711_wJM&_hsmi=324783540&utm_content=324787249&utm_source=hs_email
Message:
The resource https://help.synthesia.io/assets/font/526762 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.google.com
api-iam.intercom.io
c-wqp04.na1.hubspotlinks.com
downloads.intercomcdn.com
help.synthesia.io
intercom.help
js.intercomcdn.com
static.intercomassets.com
stats.g.doubleclick.net
widget.intercom.io
www.google.ca
www.googletagmanager.com
104.18.11.201
108.139.47.46
108.139.47.63
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142.251.111.154
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