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WE ARE HERE TO HELP.


Download EXANTE trading platform


GENERAL


GENERAL

 * What is EXANTE?
 * Overview of Local EMIR and APAC Regulators
 * How can I contact EXANTE?
 * Cookie Declaration
 * Contract repository


GETTING STARTED

 * Register and Open an Account with EXANTE
 * Difference between “Live” and “Demo” accounts
 * Choose between individual or corporate trader's accounts
 * Individual Client: Document Requirements
 * Corporate Client: Documents Required
 * Verify your documents

See all 11 articles


EXANTE TRADING PLATFORM

 * EXANTE desktop and mobile platforms
 * Install and launch the EXANTE trading platform
 * MT4 Connection
 * API for automated trading
 * FIX connection
 * Difference between “Live” and “Demo” accounts

See all 8 articles


FUND AND WITHDRAW

 * Individual Client. Supporting documents to establish the Source of Funds and
   Source of Wealth
 * Corporate Client. Supporting documents to establish the Source of Funds and
   Source of Wealth
 * Minimum deposit to start trading
 * Add money to your account
 * I wish to add money via credit/debit card/PayPal
 * Manage your account currencies

See all 13 articles


YOUR ACCOUNT

 * Why can’t I enter LIVE trading?
 * Tax on your dividends
 * Receive dividends
 * Transfer positions between your sub-accounts
 * Manage your account currencies
 * Handling tax obligations

See all 11 articles


TRADES AND FEES

 * Withholding on publicly traded partnerships
 * What does 'Corporate action' stand for? Corporate stock splits
 * Fees overview: exchange-imposed fees
 * Fees overview: service fees
 * Real-time data feed
 * What is negative cash balance?

See all 15 articles


GUIDE TO MARGIN REQUIREMENTS

 * Trading without leverage
 * What is concentration rate?
 * What is margin call?
 * What is margin utilisation?
 * What is cross margining?
 * What is margin requirement?

See all 9 articles


TRADING ORDERS

 * Learn the basics of trading with EXANTE Trading Platform (Tutorial)
 * How is an order created?
 * What is your trading technology based on?
 * Technical execution of trades


SECURITY

 * Two-Factor Authentication (2FA)
 * What happens if EXANTE closes?
 * How to change your password?
 * How EXANTE protects you from phishing?
 * Is my personal information shared with third parties?
 * What if I want all my data to be erased?

See all 8 articles


FIX AN ISSUE

 * I can not find the instrument I need on the EXANTE platform
 * Unsubscribe from email notifications
 * Reset or change your password or login
 * File a complaint


W-8 FORMS: FAQ

 * Tax on US dividends
 * What is the W-8 form, and when should I submit it?
 * I have an error message when submitting the form.
 * I cannot sign the form due to the problems with the Internet connection.
 * What countries have a double taxation treaty with the US?
 * What are the tax treaty rates for different countries?

See all 15 articles


PITFX.PL FAQ

 * Tax service for EXANTE Clients
 * “You Deserve Better” promotion


OTHER

 * Making a Contact Card
 * How to program an NFC chip using NFC Tools app


USER MANUAL


TRADING TERMINAL

 * Application in brief
 * System requirements
 * Installation and first launch
 * Log in and start up
 * Modular structure
 * Dropdown menu

See all 41 articles


WEB PLATFORM

 * Try EXANTE Web Platform
 * Introduction
 * Instruments
 * Chart
 * Quote Monitor
 * Time & Sales

See all 15 articles


WEB PLATFORM: FAQ

 * What can I do with the EXANTE Web Platform?
 * What does EXANTE Web Platform look like?
 * How to start using the Web Platform
 * What is the Demo/Live toggle switch for?
 * How can I find an instrument to trade?
 * I can not find any Options in Instruments under the Web Platform, yet I see
   them in the desktop version! What’s wrong?

See all 12 articles


EXANTE STUDENT INVESTOR LEAGUE FAQ


EXANTE PLATFORM GUIDE

 * Where can I find a guide to the platform?
 * How do I log in to the platform?
 * How do I download the EXANTE platforms?
 * What are the EXANTE trading tools?


REGISTRATION GUIDE

 * Is my personal data secure during the competition?
 * Do I need to upload any personal documents to access the competition?
 * I have several DEMO accounts with EXANTE. Which one will work for the
   competition?
 * I forgot my EXANTE password, can I restore it?
 * I have not received an email confirming my registration. How can I be sure I
   am registered successfully?
 * How do I register?


COMPETITION GUIDE

 * How can I prepare for the competition?
 * How do I access the official competition setup?
 * What is the competition setup?
 * How is the winner identified?
 * What actions are not permitted during the competition?
 * What actions are permitted during the competition?

See all 10 articles
Contact Us
Open an account
Reset password
View user manual
Video guides
Call our support team
Contact Us
 * GDPR Compliance
 * Cookie Declaration
 * Careers
 * Contact Us




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