support.istl.com Open in urlscan Pro
217.37.41.12 Public Scan

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URL:
https://support.istl.com/
Submission: On March 07 via automatic, source certstream-suspicious (March 7th 2022, 4:16:31 pm UTC) — Scanned from GB

Summary HTTP 10 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 10 HTTP transactions. The main IP is 217.37.41.12, located in United Kingdom and belongs to BT-UK-AS BTnet UK Regional network, GB. The main domain is support.istl.com.
TLS certificate: Issued by R3 on March 7th 2022. Valid for: 3 months.

This is the only time support.istl.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
10	217.37.41.12 217.37.41.12		2856 (BT-UK-AS ...) (BT-UK-AS BTnet UK Regional network)
10	1

10 217.37.41.12 (United Kingdom)

ASN2856 (BT-UK-AS BTnet UK Regional network, GB)
PTR: host217-37-41-12.in-addr.btopenworld.com

support.istl.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
10	istl.com support.istl.com	361 KB
10	1

	Domain	Requested by
10	support.istl.com	support.istl.com
10	1

This site contains links to these domains. Also see Links.

Domain
www.hesk.com
www.sysaid.com

Subject Issuer	Validity	Valid
support.istl.com R3	`2022-03-07` - `2022-06-05`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.istl.com/
Frame ID: FD1DD6471628CDD3BF98E6ED8559C115
Requests: 10 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Help Desk

Detected technologies

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]([\d.]*\d)[^/]*\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

10
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

361 kB
Transfer

361 kB
Size

0
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.hesk.com/
Title: Help Desk Software

Search URL Search Domain Scan URL

URL: https://www.sysaid.com/?utm_source=Hesk&utm_medium=cpc&utm_campaign=HeskProduct_To_HP
Title: SysAid Technologies

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
support.istl.com/ 5 KB
2 KB 187ms
67ms Document
text/html 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

b732641ebfc6e854e88674312a21e150b461e30e7f33dcc3d979bc0e85ebb1ea

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: en-GB,en;q=0.9

Response headers

Server: nginx/1.18.0 (Ubuntu)
Date: Mon, 07 Mar 2022 16:16:24 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
X-Frame-Options: ALLOW
Content-Encoding: gzip

GET
H/1.1 200
OK app.css
support.istl.com/theme/hesk3/customer/css/ 107 KB
107 KB 120ms
120ms Stylesheet
text/css 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/css/app.css?3.2.5

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

d5dba933bd8597435484b8e80711ad8d3cbd135924e672fadccc34a592110a92

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-1acb9"
X-Frame-Options: ALLOW
Content-Type: text/css
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 109753

GET
H/1.1 200
OK jquery-3.5.1.min.js Show response
support.istl.com/theme/hesk3/customer/js/ 87 KB
88 KB 244ms
122ms Script
application/javascript 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/js/jquery-3.5.1.min.js

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-15d84"
X-Frame-Options: ALLOW
Content-Type: application/javascript
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 89476

GET
H/1.1 200
OK hesk_functions.js Show response
support.istl.com/theme/hesk3/customer/js/ 5 KB
6 KB 213ms
78ms Script
application/javascript 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/js/hesk_functions.js?3.2.5

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

47c28dd52cc9da4659393d5d772f337f7dd5db1d85f6898f34a054edc2d1e635

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-15be"
X-Frame-Options: ALLOW
Content-Type: application/javascript
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 5566

GET
H/1.1 200
OK svg4everybody.min.js Show response
support.istl.com/theme/hesk3/customer/js/ 2 KB
2 KB 215ms
78ms Script
application/javascript 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/js/svg4everybody.min.js

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-797"
X-Frame-Options: ALLOW
Content-Type: application/javascript
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1943

GET
H/1.1 200
OK selectize.min.js Show response
support.istl.com/theme/hesk3/customer/js/ 45 KB
45 KB 278ms
135ms Script
application/javascript 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/js/selectize.min.js

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-b334"
X-Frame-Options: ALLOW
Content-Type: application/javascript
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 45876

GET
H/1.1 200
OK app.js Show response
support.istl.com/theme/hesk3/customer/js/ 16 KB
16 KB 292ms
149ms Script
application/javascript 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/js/app.js?3.2.5

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

86ce5e1f4ebab40ecf9523313b5eadae94f4ca493c7437b263fe4423b6fea354

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-40df"
X-Frame-Options: ALLOW
Content-Type: application/javascript
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 16607

GET
H/1.1 200
OK sprite.svg
support.istl.com/theme/hesk3/customer/img/ 39 KB
39 KB 155ms
153ms Other
image/svg+xml 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/img/sprite.svg

Requested by

Host: support.istl.com
URL: https://support.istl.com/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Accept-Language: en-GB,en;q=0.9
Referer: https://support.istl.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-9af5"
X-Frame-Options: ALLOW
Content-Type: image/svg+xml
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 39669

GET
H/1.1 200
OK Lato-Bold.woff2
support.istl.com/theme/hesk3/customer/fonts/ 27 KB
27 KB 74ms
74ms Font
application/octet-stream 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/fonts/Lato-Bold.woff2

Requested by

Host: support.istl.com
URL: https://support.istl.com/theme/hesk3/customer/css/app.css?3.2.5

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Referer: https://support.istl.com/theme/hesk3/customer/css/app.css?3.2.5
Origin: https://support.istl.com
Accept-Language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-6c5c"
X-Frame-Options: ALLOW
Content-Type: application/octet-stream
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 27740

GET
H/1.1 200
OK Lato-Regular.woff2
support.istl.com/theme/hesk3/customer/fonts/ 28 KB
28 KB 137ms
137ms Font
application/octet-stream 217.37.41.12
BT-UK-AS BTnet UK...

General

Check archive.org

Show headers Download Go to

Full URL

https://support.istl.com/theme/hesk3/customer/fonts/Lato-Regular.woff2

Requested by

Host: support.istl.com
URL: https://support.istl.com/theme/hesk3/customer/css/app.css?3.2.5

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

217.37.41.12 , United Kingdom, ASN2856 (BT-UK-AS BTnet UK Regional network, GB),

Reverse DNS

host217-37-41-12.in-addr.btopenworld.com

Software

nginx/1.18.0 (Ubuntu) /

Resource Hash

d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Security Headers

Name	Value
X-Frame-Options	ALLOW

Request headers

Referer: https://support.istl.com/theme/hesk3/customer/css/app.css?3.2.5
Origin: https://support.istl.com
Accept-Language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Mon, 07 Mar 2022 16:16:24 GMT
Last-Modified: Mon, 07 Mar 2022 11:35:35 GMT
Server: nginx/1.18.0 (Ubuntu)
ETag: "6225ee07-6ea8"
X-Frame-Options: ALLOW
Content-Type: application/octet-stream
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 28328

Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	ALLOW

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

support.istl.com
217.37.41.12
47c28dd52cc9da4659393d5d772f337f7dd5db1d85f6898f34a054edc2d1e635
86ce5e1f4ebab40ecf9523313b5eadae94f4ca493c7437b263fe4423b6fea354
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58
b732641ebfc6e854e88674312a21e150b461e30e7f33dcc3d979bc0e85ebb1ea
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9
d5dba933bd8597435484b8e80711ad8d3cbd135924e672fadccc34a592110a92
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

support.istl.com Open in urlscan Pro 217.37.41.12 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

10 Requests

100 %HTTPS

0 %IPv6

1 Domains

1 Subdomains

1 IPs

1 Countries

361 kBTransfer

361 kBSize

0 Cookies

2 Outgoing links

Redirected requests

10 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

0 Cookies

Security Headers

Indicators

support.istl.com Open in urlscan Pro
217.37.41.12 Public Scan

Screenshot
Live screenshot

Full Image

10
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

361 kB
Transfer

361 kB
Size

0
Cookies

10 HTTP transactions
0 data transactions