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Text Content

FREE SHIPPING ON ORDERS OVER $100

NEED HELP?  800.824.6016
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Mon-Fri: 6:30 am - 5:00 pm PST Sat: Closed Sun: Closed
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Products

Sale New & Featured First Aid and Trauma Medical Gloves Diagnostic Cases, Bags
and Kits Instruments / Personal Airway and Suction Oxygen Resuscitation
Immobilization Patient Transport IV Therapy EMS Pharmaceuticals Infection
Control Rescue Training / Operations

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Pelican Boxes Trauma and First Aid Kits Royal Case Company
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Bags Baby Wraps and Newborn Caps Patient Aids and Emesis Bags Patient Lifting
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skills CPR and AED Training Trauma & Casualty Simulation Field and Training
Guides Inventory Management
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Introducing Laerdal SimMan ALS Manikin
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Phone 800.824.6016 Mon-Fri: 6:30 am - 5:00 pm PST Sat-Sun: Closed
Email customercare@life-assist.com
Location 11277 Sunrise Park Dr, Rancho Cordova, CA 95742
    
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EMERGENCY MEDICAL PRODUCTS FOR FIRST RESPONDERS Life-Assist is one of the
nation's largest distributors of emergency medical supplies and equipment for
the First Responder, Paramedic, EMT and EMS provider.
FEATURED PRODUCTS
Ferno Collection
Gurneys, Cots & Stair Chairs
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SIMBODIES
Realistic EMS Manikins & Trainers
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All-In-One Inventory Management Solutions
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Trending Products

North American Rescue

Vacuum-Packed IFAK and Blow-Out Trauma Kits



Just Added



Metrex Research

CaviWipes HP Hydrogen Peroxide Wipes



Just Added



Medtronic

McGrath MAC Video Laryngoscope



StatPacks

StatPacks G3+ Perfusion Pack



Teleflex

MAD Mucosal Atomization Device


Customer Testimonials
‘‘
Lisa Jennings is great. Anytime I ask a question or have a problem she is on top
of it immediately.This is why I keep coming back.
Michael T.
Mauldin Fire Department

‘‘
Excellent customer service like I used to get - Thank You Vanessa Duenas!
Raul T.
Willacy County EMS

‘‘
I sent an email and within 5 minutes I got a reply that was clear, concise and
friendly. Kudos to Danika Christiansen!!!
Sarah
SCL Health

‘‘
Quick and very responsive.
BC D.
Tri Lakes Monument Fire

‘‘
We are a small department with a limited budget. Life Assist has always provided
excellent service with great products at a affordable price. THANK YOU!
Greg N.
Nemo VFD

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800.824.6016
Mon-Fri: 6:30 am - 5:00 pm PST
Help
Contact Us FAQ Shipping & Returns Insider Newsletter Sitemap
Resources
Grant Assistance Online Catalog Video Library Downloadable Forms Drug Shortages
Product Shortages Product Recalls Disaster Support
About Us
Why Choose Life Assist Our Story Testimonials Meet our Team Careers
Life-Assist has been supporting First Responders with EMS product and equipment
since 1977. We pride ourselves on providing a unique customer experience in this
age of automated phone systems and outsourced call centers. At Life-Assist,
anyone who calls will always speak with a friendly, knowledgeable Customer Care
Specialist. Thank you for considering Life-Assist for your product, supplies and
equipment needs. We look forward to the privilege of serving you.
Life-Assist is one of the nation's largest distributors of emergency medical
supplies and equipment for the First Responder, Paramedic, EMT and EMS provider.
Since 1977, we've specialized in customer service, with customer satisfaction as
our ultimate goal. You'll never talk to a computer when you call Life-Assist
during business hours - only trained, knowledgeable, and friendly customer care
representatives.
800.824.6016
Mon-Fri: 6:30 am - 5:00 pm PST


© 2003-2024 All Rights Reserved. 
Privacy Policy  /  Terms & Conditions  /  Employee Owners

TERMS AND CONDITIONS

×

===============================
WARRANTIES AND LIABILITY LIMITS
===============================
Warranties are limited to those offered by the manufacturer. Life-Assist, Inc.
gives no express or implied warranties on any items shown in its catalog, price
list, or otherwise offered for sale and shall not be responsible for the proper
use and servicing of goods purchased nor does the company give any express or
implied warranty that goods purchased are merchantable or fit for a particular
purpose. Life-Assist, Inc. shall not be liable for special or consequential
damage or injury to person or property which results from the use of these
products. All products sold by Life-Assist, Inc. are intended for use by trained
medical personnel.

========
SHIPPING
========
Free Standard Shipping within the contiguous U.S. on orders over $100! Orders
under $100 will be charged a $14.50 shipping and handling fee. All other orders
are shipped FOB origin and freight charges will be applied at time of shipment.

It is our service policy to ship orders the same day we receive them, providing
the order is placed by 4:00 pm Monday through Friday. Most orders are shipped by
UPS ground complete within 24 hours (M-F). If, by chance, an item is
backordered, it will be shipped to you immediately upon our receipt.

Refrigerated items are only shipped Monday – Wednesday and will arrive in 1 – 2
days. Destinations outside of the 2 day shipping zone must be shipped 2nd Day
Air and the air freight charges will apply. Refrigerated items cannot be
returned.

Freight charges will be applied to special orders, overweight orders, oversized
products, and requested rush deliveries.

=======
RETURNS
=======
If a product does not meet your specifications, you may return the item in its
original packaging, in resalable condition, within 30 days for a full credit.
Some goods, such as special order items and items more than 90 days old, etc.
may not be eligible for credit.

Prior to returning any purchase, please contact customer care at (800) 824-6016
or email CustomerCare@life-assist.com to obtain a return authorization number.

Returned merchandise must be sent freight prepaid and be received in new,
resalable condition.

If a damaged shipment is received, please note the extent of the damage to the
carrier at the time of delivery. Keep all boxes and packaging materials and
immediately contact customer care at (800) 824-6016 or email
CustomerCare@life-assist.com. Damage claims must be made within 5 days of
receipt of merchandise.

======
CREDIT
======
Municipalities, fire and police departments, recognized volunteer organizations,
Government agencies and related: may purchase on terms of Net 30 days from
shipping date without prior arrangement. Please fax or mail your first order on
agency letterhead.

Commercial businesses: may apply for open account status by submitting a
completed Life-Assist, Inc. Credit Application Form.

Resellers may request price quotations online only. Rx items are not available
for resale.

Overdue accounts: will be assessed a 1 1/2% monthly (18% year) charge. Payment
on account will be credited upon receipt at Life-Assist’s office in Rancho
Cordova, California. Delinquent accounts will be referred for collection.
Purchaser will be liable for all costs of collection on overdue accounts, plus
reasonable attorney’s fees. A $20 service charge will be assessed on all
returned checks.

©2003-2024 Life-Assist, Inc. All Rights Reserved. No part of this website may be
reproduced in whole or part without expressed written permission by Life-Assist,
Inc.

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