www.airnzonesmart.co.nz
Open in
urlscan Pro
216.119.218.33
Public Scan
Submitted URL: https://links.digitalcomms.airnz.co.nz/els/v2/PwKKtWrEWkB2/eXg2L3k4QWZjdkV3NzBlbFNRMnN6ZnlYckdyMHZHa3krdStQTWtrTlF0Y3ViUXpJSDl1MlhzVWln...
Effective URL: https://www.airnzonesmart.co.nz/?utm_source=imc&utm_medium=email&utm_campaign=ap-sm-onesmart-&utm_content=hero-img&dpuu=&d_sourc...
Submission: On July 21 via api from CH — Scanned from DE
Effective URL: https://www.airnzonesmart.co.nz/?utm_source=imc&utm_medium=email&utm_campaign=ap-sm-onesmart-&utm_content=hero-img&dpuu=&d_sourc...
Submission: On July 21 via api from CH — Scanned from DE
Form analysis 3 forms found in the DOM
POST /login.json?ReturnUrl=https://www.airnzonesmart.co.nz/dashboard/
<form action="/login.json?ReturnUrl=https://www.airnzonesmart.co.nz/dashboard/" method="post" autocomplete="off" novalidate="novalidate">
<input autocomplete="off" type="hidden" name="method" value="ValidateAndLogin">
<input autocomplete="off" type="hidden" name="partner" value="3919">
<input autocomplete="off" type="hidden" name="partnerCode" value="AIRNZ">
<div class="modal-content">
<div class="modal-header">
<h2 class="modal-title">OneSmart<sup>™</sup><br>Login</h2>
</div>
<div class="modal-body">
<div class="row">
<div class="alert alert-custom lined mb20 alert-details col-xs-12 alert-no-border-bottom" role="alert">
<span class="glyphicon glyphicon-warning-sign alert-icon" aria-hidden="true"></span>
<span class="error-message"></span>
</div>
<div class="col-xs-12">
<div class="form-group label-floating is-empty">
<label class="control-label">Airpoints<sup>TM</sup> number</label>
<input id="main-login-loyaltynumber" autofocus="" maxlength="8" pattern="[0-9]*" autocomplete="off" name="loyaltynumber" type="tel" size="30" class="required number form-control">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">Email</label>
<input id="main-login-email" name="email" type="email" size="30" class="required email form-control" autocomplete="off">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">OneSmart password</label>
<input autocomplete="off" name="password" type="password" size="30" class="required form-control">
</div>
<div id="login-recaptcha" class="g-recaptcha" data-sitekey="6LfjZw0UAAAAAOt3RHVuLHY6fFpQZhoT9DCngMP9" data-target="login" style="">
<div style="width: 304px; height: 78px;">
<div><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LfjZw0UAAAAAOt3RHVuLHY6fFpQZhoT9DCngMP9&co=aHR0cHM6Ly93d3cuYWlybnpvbmVzbWFydC5jby5uejo0NDM.&hl=de&v=4rwLQsl5N_ccppoTAwwwMrEN&size=normal&cb=2w6ty3vchf20"
width="304" height="78" role="presentation" name="a-xt7a14qcphkx" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe></div><textarea id="g-recaptcha-response" name="g-recaptcha-response"
class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
<div class="text-right">
<a href="#" class="forgot-password-link text-right">Forgot your password?</a>
</div>
<div class="checkbox">
<label>
<input autocomplete="off" id="main-login-rememberme" name="rememberme" type="checkbox" value="on"><span class="checkbox-material"><span class="check"></span></span> Remember me </label>
</div>
</div>
</div>
</div>
<div class="modal-footer">
<hr class="hr-double-dot">
<button id="login" type="submit" class="btn btn-lg btn-primary btn-submit-link" data-bind="disable: loading, css: { loading: loading }">
<span>Login</span>
</button>
</div>
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
<span class="icon icon-remove-bold"></span>
</button>
</div>
</form>POST /login.json
<form action="/login.json" method="post" autocomplete="off" novalidate="novalidate">
<input autocomplete="off" type="hidden" name="Partner" value="3919">
<input autocomplete="off" type="hidden" name="method" value="ForgotPassword">
<input autocomplete="off" type="hidden" name="partnerCode" value="AIRNZ">
<input autocomplete="off" type="hidden" name="ForgotDateOfBirth" id="ForgotDateOfBirth">
<div class="modal-content">
<div class="modal-header">
<h2 class="modal-title">Forgotten your password?</h2>
</div>
<div class="modal-body">
<div class="row">
<div class="alert alert-custom lined mb20 alert-details col-xs-12" role="alert">
<span class="glyphicon glyphicon-warning-sign alert-icon" aria-hidden="true"></span>
<span class="error-message"></span>
</div>
<div class="col-xs-12">
<p>Please enter your details below and we'll recover your password for you.</p>
</div>
<div class="col-xs-12">
<div class="form-group label-floating is-empty">
<label class="control-label">Membership No.</label>
<input id="main-login-forgot-loyaltynumber" maxlength="8" pattern="[0-9]*" name="ForgotLoyaltyNumber" type="tel" size="30" class="required number form-control" autocomplete="off">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">Email</label>
<input autocomplete="off" id="main-login-forgot-email" name="ForgotEmail" type="email" class="required email form-control">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">Mother's maiden name</label>
<input autocomplete="off" id="main-login-forgot-maiden-name" name="ForgotMothersMaidenName" class="required form-control" maxlength="16" type="text">
</div>
<div class="form-group label-has-placeholder is-empty">
<label class="control-label">Your Date of birth</label>
<div class="row dob-fields">
<div class="col-xs-3">
<div class="custom-select-arrow"></div><select required="" name="ForgotDobDay" id="ForgotDobDay" class="custom-select form-control day auto-tab disable-helpers" style="display: none;">
<option value=""></option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
<option value="13">13</option>
<option value="14">14</option>
<option value="15">15</option>
<option value="16">16</option>
<option value="17">17</option>
<option value="18">18</option>
<option value="19">19</option>
<option value="20">20</option>
<option value="21">21</option>
<option value="22">22</option>
<option value="23">23</option>
<option value="24">24</option>
<option value="25">25</option>
<option value="26">26</option>
<option value="27">27</option>
<option value="28">28</option>
<option value="29">29</option>
<option value="30">30</option>
<option value="31">31</option>
</select>
<div class="nice-select custom-select form-control day auto-tab disable-helpers" tabindex="0"><span class="current"></span>
<ul class="list">
<li data-value="" class="option selected"></li>
<li data-value="1" class="option">1</li>
<li data-value="2" class="option">2</li>
<li data-value="3" class="option">3</li>
<li data-value="4" class="option">4</li>
<li data-value="5" class="option">5</li>
<li data-value="6" class="option">6</li>
<li data-value="7" class="option">7</li>
<li data-value="8" class="option">8</li>
<li data-value="9" class="option">9</li>
<li data-value="10" class="option">10</li>
<li data-value="11" class="option">11</li>
<li data-value="12" class="option">12</li>
<li data-value="13" class="option">13</li>
<li data-value="14" class="option">14</li>
<li data-value="15" class="option">15</li>
<li data-value="16" class="option">16</li>
<li data-value="17" class="option">17</li>
<li data-value="18" class="option">18</li>
<li data-value="19" class="option">19</li>
<li data-value="20" class="option">20</li>
<li data-value="21" class="option">21</li>
<li data-value="22" class="option">22</li>
<li data-value="23" class="option">23</li>
<li data-value="24" class="option">24</li>
<li data-value="25" class="option">25</li>
<li data-value="26" class="option">26</li>
<li data-value="27" class="option">27</li>
<li data-value="28" class="option">28</li>
<li data-value="29" class="option">29</li>
<li data-value="30" class="option">30</li>
<li data-value="31" class="option">31</li>
</ul>
</div>
</div>
<div class="col-xs-5">
<div class="custom-select-arrow"></div><select required="" name="ForgotDobMonth" id="ForgotDobMonth" class="custom-select form-control month auto-tab disable-helpers" style="display: none;">
<option value=""></option>
<option value="1">January</option>
<option value="2">February</option>
<option value="3">March</option>
<option value="4">April</option>
<option value="5">May</option>
<option value="6">June</option>
<option value="7">July</option>
<option value="8">August</option>
<option value="9">September</option>
<option value="10">October</option>
<option value="11">November</option>
<option value="12">December</option>
</select>
<div class="nice-select custom-select form-control month auto-tab disable-helpers" tabindex="0"><span class="current"></span>
<ul class="list">
<li data-value="" class="option selected"></li>
<li data-value="1" class="option">January</li>
<li data-value="2" class="option">February</li>
<li data-value="3" class="option">March</li>
<li data-value="4" class="option">April</li>
<li data-value="5" class="option">May</li>
<li data-value="6" class="option">June</li>
<li data-value="7" class="option">July</li>
<li data-value="8" class="option">August</li>
<li data-value="9" class="option">September</li>
<li data-value="10" class="option">October</li>
<li data-value="11" class="option">November</li>
<li data-value="12" class="option">December</li>
</ul>
</div>
</div>
<div class="col-xs-4">
<div class="custom-select-arrow"></div><select required="" name="ForgotDobYear" id="ForgotDobYear" class="custom-select form-control year auto-tab disable-helpers" style="display: none;">
<option value=""></option>
<option value="2006">2006</option>
<option value="2005">2005</option>
<option value="2004">2004</option>
<option value="2003">2003</option>
<option value="2002">2002</option>
<option value="2001">2001</option>
<option value="2000">2000</option>
<option value="1999">1999</option>
<option value="1998">1998</option>
<option value="1997">1997</option>
<option value="1996">1996</option>
<option value="1995">1995</option>
<option value="1994">1994</option>
<option value="1993">1993</option>
<option value="1992">1992</option>
<option value="1991">1991</option>
<option value="1990">1990</option>
<option value="1989">1989</option>
<option value="1988">1988</option>
<option value="1987">1987</option>
<option value="1986">1986</option>
<option value="1985">1985</option>
<option value="1984">1984</option>
<option value="1983">1983</option>
<option value="1982">1982</option>
<option value="1981">1981</option>
<option value="1980">1980</option>
<option value="1979">1979</option>
<option value="1978">1978</option>
<option value="1977">1977</option>
<option value="1976">1976</option>
<option value="1975">1975</option>
<option value="1974">1974</option>
<option value="1973">1973</option>
<option value="1972">1972</option>
<option value="1971">1971</option>
<option value="1970">1970</option>
<option value="1969">1969</option>
<option value="1968">1968</option>
<option value="1967">1967</option>
<option value="1966">1966</option>
<option value="1965">1965</option>
<option value="1964">1964</option>
<option value="1963">1963</option>
<option value="1962">1962</option>
<option value="1961">1961</option>
<option value="1960">1960</option>
<option value="1959">1959</option>
<option value="1958">1958</option>
<option value="1957">1957</option>
<option value="1956">1956</option>
<option value="1955">1955</option>
<option value="1954">1954</option>
<option value="1953">1953</option>
<option value="1952">1952</option>
<option value="1951">1951</option>
<option value="1950">1950</option>
<option value="1949">1949</option>
<option value="1948">1948</option>
<option value="1947">1947</option>
<option value="1946">1946</option>
<option value="1945">1945</option>
<option value="1944">1944</option>
<option value="1943">1943</option>
<option value="1942">1942</option>
<option value="1941">1941</option>
<option value="1940">1940</option>
<option value="1939">1939</option>
<option value="1938">1938</option>
<option value="1937">1937</option>
<option value="1936">1936</option>
<option value="1935">1935</option>
<option value="1934">1934</option>
<option value="1933">1933</option>
<option value="1932">1932</option>
<option value="1931">1931</option>
<option value="1930">1930</option>
<option value="1929">1929</option>
<option value="1928">1928</option>
<option value="1927">1927</option>
<option value="1926">1926</option>
<option value="1925">1925</option>
<option value="1924">1924</option>
<option value="1923">1923</option>
<option value="1922">1922</option>
<option value="1921">1921</option>
<option value="1920">1920</option>
<option value="1919">1919</option>
<option value="1918">1918</option>
<option value="1917">1917</option>
<option value="1916">1916</option>
<option value="1915">1915</option>
<option value="1914">1914</option>
<option value="1913">1913</option>
<option value="1912">1912</option>
<option value="1911">1911</option>
<option value="1910">1910</option>
<option value="1909">1909</option>
<option value="1908">1908</option>
<option value="1907">1907</option>
<option value="1906">1906</option>
<option value="1905">1905</option>
<option value="1904">1904</option>
<option value="1903">1903</option>
<option value="1902">1902</option>
<option value="1901">1901</option>
<option value="1900">1900</option>
</select>
<div class="nice-select custom-select form-control year auto-tab disable-helpers" tabindex="0"><span class="current"></span>
<ul class="list">
<li data-value="" class="option selected"></li>
<li data-value="2006" class="option">2006</li>
<li data-value="2005" class="option">2005</li>
<li data-value="2004" class="option">2004</li>
<li data-value="2003" class="option">2003</li>
<li data-value="2002" class="option">2002</li>
<li data-value="2001" class="option">2001</li>
<li data-value="2000" class="option">2000</li>
<li data-value="1999" class="option">1999</li>
<li data-value="1998" class="option">1998</li>
<li data-value="1997" class="option">1997</li>
<li data-value="1996" class="option">1996</li>
<li data-value="1995" class="option">1995</li>
<li data-value="1994" class="option">1994</li>
<li data-value="1993" class="option">1993</li>
<li data-value="1992" class="option">1992</li>
<li data-value="1991" class="option">1991</li>
<li data-value="1990" class="option">1990</li>
<li data-value="1989" class="option">1989</li>
<li data-value="1988" class="option">1988</li>
<li data-value="1987" class="option">1987</li>
<li data-value="1986" class="option">1986</li>
<li data-value="1985" class="option">1985</li>
<li data-value="1984" class="option">1984</li>
<li data-value="1983" class="option">1983</li>
<li data-value="1982" class="option">1982</li>
<li data-value="1981" class="option">1981</li>
<li data-value="1980" class="option">1980</li>
<li data-value="1979" class="option">1979</li>
<li data-value="1978" class="option">1978</li>
<li data-value="1977" class="option">1977</li>
<li data-value="1976" class="option">1976</li>
<li data-value="1975" class="option">1975</li>
<li data-value="1974" class="option">1974</li>
<li data-value="1973" class="option">1973</li>
<li data-value="1972" class="option">1972</li>
<li data-value="1971" class="option">1971</li>
<li data-value="1970" class="option">1970</li>
<li data-value="1969" class="option">1969</li>
<li data-value="1968" class="option">1968</li>
<li data-value="1967" class="option">1967</li>
<li data-value="1966" class="option">1966</li>
<li data-value="1965" class="option">1965</li>
<li data-value="1964" class="option">1964</li>
<li data-value="1963" class="option">1963</li>
<li data-value="1962" class="option">1962</li>
<li data-value="1961" class="option">1961</li>
<li data-value="1960" class="option">1960</li>
<li data-value="1959" class="option">1959</li>
<li data-value="1958" class="option">1958</li>
<li data-value="1957" class="option">1957</li>
<li data-value="1956" class="option">1956</li>
<li data-value="1955" class="option">1955</li>
<li data-value="1954" class="option">1954</li>
<li data-value="1953" class="option">1953</li>
<li data-value="1952" class="option">1952</li>
<li data-value="1951" class="option">1951</li>
<li data-value="1950" class="option">1950</li>
<li data-value="1949" class="option">1949</li>
<li data-value="1948" class="option">1948</li>
<li data-value="1947" class="option">1947</li>
<li data-value="1946" class="option">1946</li>
<li data-value="1945" class="option">1945</li>
<li data-value="1944" class="option">1944</li>
<li data-value="1943" class="option">1943</li>
<li data-value="1942" class="option">1942</li>
<li data-value="1941" class="option">1941</li>
<li data-value="1940" class="option">1940</li>
<li data-value="1939" class="option">1939</li>
<li data-value="1938" class="option">1938</li>
<li data-value="1937" class="option">1937</li>
<li data-value="1936" class="option">1936</li>
<li data-value="1935" class="option">1935</li>
<li data-value="1934" class="option">1934</li>
<li data-value="1933" class="option">1933</li>
<li data-value="1932" class="option">1932</li>
<li data-value="1931" class="option">1931</li>
<li data-value="1930" class="option">1930</li>
<li data-value="1929" class="option">1929</li>
<li data-value="1928" class="option">1928</li>
<li data-value="1927" class="option">1927</li>
<li data-value="1926" class="option">1926</li>
<li data-value="1925" class="option">1925</li>
<li data-value="1924" class="option">1924</li>
<li data-value="1923" class="option">1923</li>
<li data-value="1922" class="option">1922</li>
<li data-value="1921" class="option">1921</li>
<li data-value="1920" class="option">1920</li>
<li data-value="1919" class="option">1919</li>
<li data-value="1918" class="option">1918</li>
<li data-value="1917" class="option">1917</li>
<li data-value="1916" class="option">1916</li>
<li data-value="1915" class="option">1915</li>
<li data-value="1914" class="option">1914</li>
<li data-value="1913" class="option">1913</li>
<li data-value="1912" class="option">1912</li>
<li data-value="1911" class="option">1911</li>
<li data-value="1910" class="option">1910</li>
<li data-value="1909" class="option">1909</li>
<li data-value="1908" class="option">1908</li>
<li data-value="1907" class="option">1907</li>
<li data-value="1906" class="option">1906</li>
<li data-value="1905" class="option">1905</li>
<li data-value="1904" class="option">1904</li>
<li data-value="1903" class="option">1903</li>
<li data-value="1902" class="option">1902</li>
<li data-value="1901" class="option">1901</li>
<li data-value="1900" class="option">1900</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="modal-footer">
<hr class="hr-double-dot">
<button type="submit" class="btn btn-lg btn-primary btn-block btn-submit-link">
<span>Recover password</span>
</button>
<a href="#" class="btn btn-link btn-cancel btn-block" data-dismiss="modal">Cancel</a>
</div>
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
<span class="icon icon-remove-bold"></span>
</button>
</div>
</form>POST /login.json
<form action="/login.json" method="post" autocomplete="off" novalidate="novalidate">
<input autocomplete="off" type="hidden" name="method" value="ChangePassword">
<input autocomplete="off" type="hidden" name="partner" value="3919">
<input autocomplete="off" type="hidden" name="partnerCode" value="AIRNZ">
<!-- Identifiers to be separated by ',' if more than one -->
<input autocomplete="off" name="Identifiers" type="hidden">
<div class="modal-content">
<div class="modal-header">
<h2 class="modal-title">Change Password</h2>
</div>
<div class="modal-body">
<div class="row">
<div class="alert error-alert alert-custom lined mb20 alert-details col-xs-12" role="alert">
<span class="glyphicon glyphicon-warning-sign alert-icon" aria-hidden="true"></span>
<span class="error-message"></span>
</div>
<div class="alert success-alert alert-custom alert-details col-xs-12" role="alert">
<span class="glyphicon glyphicon-ok-circle alert-icon" aria-hidden="true"></span>
</div>
<div class="col-xs-12">
<p>To maintain security over your account you need to enter a new password to continue. To change your password, type your current password and your new password twice.</p>
</div>
<div class="col-xs-12">
<div class="form-group label-floating is-empty">
<label class="control-label">Current password</label>
<input id="main-login-current-password" name="CurrentPassword" type="password" size="30" class="required password form-control" autocomplete="off" maxlength="16">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">New password</label>
<input id="main-login-new-password" name="Password" type="password" size="30" class="required password form-control" autocomplete="off" maxlength="16">
</div>
<div class="form-group label-floating is-empty">
<label class="control-label">Confirm your password</label>
<input id="main-login-confirm-password" name="ConfirmPassword" type="password" size="30" class="required password form-control" autocomplete="off" maxlength="16">
</div>
<div class="text-right">
<a href="#" class="forgot-password-link text-right">Forgot your password?</a>
</div>
</div>
</div>
</div>
<div class="modal-footer">
<hr class="hr-double-dot">
<button type="submit" class="btn btn-lg btn-primary btn-block btn-submit-link">
<span>Save Password</span>
</button>
<a href="#" class="btn btn-link btn-cancel btn-block" data-dismiss="modal">Cancel</a>
</div>
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* Activate * Login * Activate * Login * What is OneSmart? * Features & Benefits * Rates & Fees * FAQs & Contact ACTIVATE YOUR ONESMART™ CARD And make spending overseas as easy as spending at home ACTIVATE NOW Don't have a card? Request one. •••• WHAT IS ONESMART™? IF YOU’RE AN AIRPOINTS™ MEMBER TRAVELLING THE WORLD, WE CAN HELP MAKE LIFE A LITTLE EASIER WHEN IT COMES TO MAKING PURCHASES OVERSEAS. * OneSmart is a reloadable multi-currency prepaid card that can be used anywhere in the world that Mastercard is accepted * OneSmart makes spending in different countries effortless – load up to eight foreign currencies, plus New Zealand Dollars * The only prepaid card that earns you Airpoints Dollars™. You’ll earn 1 Airpoints Dollar for every $100NZD spent overseas.i FEATURES & BENEFITS * Use OneSmart everywhere Mastercard is accepted worldwide – and that’s just about everywhere.iii * Need cash? Withdraw local currency from any ATM where Mastercard is accepted. Plus each month, your first three ATM withdrawals are free.iv * Use OneSmart at home here in New Zealand too – and online. Earn 1 Airpoints Dollar for every NZD $200 you spend domestically. * Instantly load money to your OneSmart account with debit loads. That means no internet banking, no fuss, and no wait time. * Earn 1 Airpoints Dollar for every NZD $100 spent overseas. * Download the app for iOS and Android today, it’s a convenient and secure way to manage your travel money. * Load straight into the available currencies of your choice. Lock in up to eight foreign currencies at the daily exchange rate.ii -------------------------------------------------------------------------------- WHERE CAN I USE IT? OVERSEAS Easily manage your money while you’re overseas by loading directly into foreign currency – there are eight to choose from. Your card will intelligently select the currency of the country you are in if you have that currency loaded. IN STORE With OneSmart, even your everyday purchases are more rewarding. Earn 1 Airpoints DollarTM for every NZ$200 you spend in New Zealand, anywhere Mastercard is accepted. ONLINE OneSmart lets you shop online in the currency of a lot of your favourite international stores. ONESMART MASTERCARD PRICELESS® SPECIALS Discover exclusive Mastercard® curated offers and discounts with OneSmart. Available across a range of categories including entertainment, dining, arts and culture at home and overseas. Plus, you’ll earn Airpoints Dollars™ on eligible purchases2. Find out more -------------------------------------------------------------------------------- EXCHANGE RATES * AUD Rate: 0.8716 * USD Rate: 0.5997 * GBP Rate: 0.5009 * SGD Rate: 0.8360 * EUR Rate: 0.5896 * HKD Rate: 4.7079 * JPY Rate: 82.9514 * CAD Rate: 0.7732 I HAVE… New Zealand Dollar NZD $ NZD = I NEED… Australian Dollar AUD $ AUD 1 NZD = 0.8716 AUD -------------------------------------------------------------------------------- FEES & LIMITS Fees Limits In addition to the currency exchange rates, the following fees and charges apply to OneSmart. The fees and charges may be altered by EML at its discretion by providing you with at least 20 days prior notice. TYPE OF TRANSACTION FEE OR CHARGE Initial card fee No fee Load/reload fee No fee Debit Card Load fee 1.5% of the amount loaded International ATM withdrawal fee (outside New Zealand) Note: some ATM operators may charge an additional withdrawal fee 3 free per month then: NZD 3.00 GBP 1.50 AUD 2.50 HKD 20.00 CAD 2.50 JPY 250 EUR 2.00 SGD 3.00 USD 2.50 Domestic ATM withdrawal fee Note: some ATM operators may charge an additional withdrawal fee NZD 2.00 Currency conversion fee 2.5% of the transaction value Card to Card fee No fee Monthly fee NZD 1.00 Replacement card fee NZD 10.00 There are limits that apply to the use of your OneSmart facility. These limits are set out below but may be altered by EML from time to time pursuant to the Terms and Conditions. TYPE OF TRANSACTION LIMIT Maximum individual amount you can load on OneSmart in any 24-hour period NZD $20,000 or equivalent Maximum you can withdraw from ATMs in any 24-hour period (some ATM operators may set their own withdrawal limits which maybe lower than this limit) NZD $3,000 or equivalent Maximum balance allowed at any one time across all currencies NZD $100,000 or equivalent Maximum amount you can load across all currencies during a 12-month period NZD $100,000 or equivalent Minimum balance allowed at any one time NZD $0.00 (No overdraft facility available) Maximum amount you can transfer to another person’s OneSmart facility in any 24 hour period NZD $20,000 or equivalent Maximum value of point of sale (POS) transactions performed in any 24 hour period NZD $15,000 or equivalent Maximum amount you can load using Debit Card Load in any 7 day period NZD $30,000 or equivalent Maximum amount you can load using Debit Card Load in any 30 day period NZD $60,000 or equivalent Show fees & limits -------------------------------------------------------------------------------- FREQUENTLY ASKED QUESTIONS AND CONTACT HELP What currencies can I hold in my OneSmart Account? Your OneSmart Account allows you to hold up to up to eight foreign currencies plus New Zealand Dollars at any one time. The Supported Currencies are: Australian Dollars, Singapore Dollars, Hong Kong Dollars, Japanese Yen, Great British Pounds, Euros, Canadian Dollars, and United States Dollars. Where can I use OneSmart? If you have funds loaded into your OneSmart Account, you can use your Airpoints™ card for eligible purchases wherever Mastercard® is accepted overseas and in New Zealand. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and any transactions that are reversed, refunded or charged-back, do not accrue Airpoints Dollars. Why would I use OneSmart when travelling instead of my debit or credit card? Using OneSmart when you travel means you can lock in an exchange rate1 before you go. You can lock in up to eight foreign currencies at any one time. And because you already have the currency locked in, you’ll know exactly how much you have to spend while you’re on holiday. Also for every $100 NZD equivalent spent in foreign currency you will earn 1 Airpoints Dollar on eligible purchases2. 1 OneSmart Conversion Rates apply. 2The following purchases will not accrue Airpoints Dollars: a) purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques and foreign currencies in cash, b) any fees, adjustments and transfers between OneSmart Accounts c) any transaction that is reversed/refunded or charged-back, and d) any cash withdrawals from ATMs. What happens to my OneSmart functionality when my Airpoints™ Card expires or my Airpoints Tier Status changes? Your Airpoints tier status will expire based on the expiry date on your Airpoints card. This expiry date is located beneath your Airpoints membership number i.e. NO.XXXXXXX. You will however, be issued with a replacement AirpointsTM card before your current tier expires. Please note that the OneSmart functionality has 4 more months of use after your Airpoints tier expiry date. The OneSmart expiry date is located on the reverse side of your card next to the Mastercard logo. This means that if you are overseas and you haven’t received your new card, you can still use your card for making purchases. What is my card’s security code (CVC)? Your card’s security code or CVC is the 3-digit number on the reverse side of your AirpointsTM card. Is there anything I can’t use OneSmart for? Your OneSmart Account cannot be used for: a) Purchases from merchants where the transaction is processed manually (through a zip-zap machine) b) Direct debit, reoccurring or instalment payments c) Purchases from merchants who do not accept prepaid Mastercard branded cards. d) Gambling merchants e) Transactions in countries prohibited by US Government sanctions and laws. Is there anything I shouldn’t use OneSmart for? We recommend that you don’t use OneSmart at “pay at pump” terminals or to secure (pay a deposit for) car rental, cruise, hotel or motel reservations. This is because these transactions will place a hold on your funds and reduce your available balance for up to 30 days, until the merchant has obtained an authorisation or approval for the final transaction amount. In these situations, your available balance will be reduced by the amount of the held transaction. However, once the merchant has received the authorisation or approval, only the final amount actually spent or authorised will be deducted from your Available Balance. Unlike a credit card, your OneSmart Account has your preloaded funds on it. You are not using a credit limit. This may mean you are unable to obtain your funds when you need them in the immediate future, until the ‘hold’ is removed. You can of course use your OneSmart card to settle your final bill. Am I able to change the order in which currencies will be drawn on from my OneSmart Account? The order in which currencies are withdrawn cannot be changed. When will my funds be available when I load them into my OneSmart Account? If you load funds onto your OneSmart Account via Debit Card, your funds will typically be available immediately. You can do this via the OneSmart mobile app. If you load funds onto your OneSmart Account via Bank Transfer (before 4pm NZST on a business day), your funds will be available the next day. If you load funds using Bill Payment, your funds will typically be available within 2 business days (if payment is made before 4pm NZST on a business day). What should I do if my Airpoints™ card is lost or stolen and my OneSmart account is active? Immediately call OneSmart Customer Service Centre on 0800 787 555 or +64 9 377 8535. Your lost or stolen card will be cancelled and you can request to be issued with a new card. Alternatively you can suspend your card in the Settings tab in ‘My Account’ (https://www.airnzonesmart.co.nz) or via the OneSmart mobile app. How do I file a dispute on a OneSmart card transaction I didn’t make? If you did not make a particular transaction showing on your transaction history, you should call OneSmart Customer Service Centre immediately on 0800 787 555 or +64 9 377 8535. You can download a Dispute Claim Form here. Please allow up to 45 days for your dispute to be processed. What is Dynamic currency conversion? Some merchants may offer Dynamic Currency Conversion (“DCC”) that allows you to pay in your home currency or another currency when you are spending overseas or online. Accepting the offer to settle in another currency may result in unnecessary conversion costs as the merchant may apply a foreign exchange margin to convert the transaction currency into another currency and other currency conversion fees may apply. We recommend that if you are given a choice of currency for a transaction and have sufficient funds, that you should choose to pay in the local currency. Some merchants or ATM operators may charge a fee for dynamic currency conversion, which you might not be advised of at the time of the transaction. What would happen if I did accept a Dynamic currency conversion? If you accept a Dynamic currency conversion transaction you may end up incurring two currency conversions which could make the transaction significantly more expensive. If you make a purchase or ATM withdrawal in a country where the local currency is the same as a currency on your OneSmart (e.g. using your US Dollar funds in the USA) and you opt in to a Dynamic currency conversion service, this may result in a foreign exchange transaction at additional cost to you as the card will seek to transact in New Zealand dollars. If you have funds loaded onto your OneSmart in the currency of the country you are in, you should NOT opt in to Dynamic currency conversion. Are there any countries my OneSmart card won’t work in? Yes, there are some countries where it is currently not possible to use your OneSmart card due to restrictions. The countries and geographical regions currently affected by sanctions are: Iran, North Korea, Sudan, Syria and Crimea, Donetsk and Luhansk regions. If you attempt to withdraw cash from an ATM or use your card in any of these countries, your request will be declined. In addition, card acceptance is subject to ATMs and individual merchant POS terminals whom may choose not to accept Prepaid Cards. Additionally, all Mastercards will not work at Russian merchants or ATM’s. Is there a OneSmart App I can download? Yes, a OneSmart app is available to download on iPhone and Android devices. The app is a convenient and secure way to manage your travel money, whether you're loading foreign currencies before you fly or while shopping overseas. We recommend updating your app to the most recent version before you fly. How can I transfer money to my OneSmart account? - Via debit card when loading directly into foreign currency or NZD (the funds are available instantly) - Via Bank Transfer when loading directly into foreign currency or NZD (allow 1 business day for the funds to be available) - Via Bill payment when loading into NZD (allow 1 business day for the funds to be available) For more details, login to your OneSmart account, select Setting, Load Settings. You can load funds directly from OneSmart mobile app by clicking ‘Add Money’. What is a card issuer? A card issuer is responsible for issuing a card and setting the terms and conditions associated with its usage. EML Payment Solutions Limited is the card issuer for OneSmart. How do I manage my OneSmart Account balance? You can manage your OneSmart balances by signing into your account at airnzonesmart.co.nz and selecting the Transfer money option from the main menu. To transfer money from your OneSmart account to your bank account follow the prompts for ‘Cash out’ to close your account and cash out any balance on your card free of charge. You can also manage your OneSmart balances from the OneSmart Mobile app. How do I check my balance? For all information about your OneSmart , including how to check your balance, please visit www.airnzonesmart.co.nz STILL HAVE A QUESTION? Contact the OneSmart Customer Service Centre, we’re here to help 24/7. Within NZ 0800 787 555 From Overseas+64 9 377 8535 Hide FAQs * * * Copyright © Air New Zealand 2021 * Terms & Conditions * Product Disclosure Statement * PDS Financial Information * Ranking Diagram Copyright © Air New Zealand 2021 OneSmart is an unsecured debt security issued by EML Payment Solutions Limited (“Issuer”). OneSmart is not guaranteed by the Issuer or any other entity. A Product Disclosure Statement is here. Information has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the OneSmart facility before making any decisions about whether to acquire or continue using the prepaid facility. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Airpoints Terms and Conditions apply. Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart Account and any transactions that are reversed, refunded or charged-back, do not accrue Airpoints Dollars. i If you spend in a foreign currency, for calculating your Airpoints Dollar earning, the amount you spend will be converted by us into New Zealand dollars at the exchange rate set by Mastercard at the time the amount is deducted from your OneSmart Account. ii Exchange rates for initial loads and subsequent reloads via www.airnzonesmart.co.nz will be set at the prevailing exchange rate set out on the website at the time of your request, provided you follow the instructions and make payment within four hours. Where you do not make payment within four hours, the applicable exchange rate may differ to the exchange rate at the time of your request as it will be set at the prevailing exchange rate at the time the transaction is settled and not at the time of your request. For loads or reloads not completed via the website, the exchange rate applied will be the prevailing exchange rate at the time the transaction is settled and not at the time of your request. iii Although the Mastercard acceptance mark may be displayed, OneSmart may not operate in some countries and geographical regions, due to restrictions. Please verify the list of countries and regions with restrictions at www.airnzonesmart.co.nz. If you attempt to withdraw cash from an ATM or use your Card at merchants in any of these countries and geographical regions, your request will be declined. In addition, ATMs or POS terminals may not be owned or operated by the Issuer or Mastercard Prepaid Management Services (NZ) Limited and the Issuer and Mastercard Prepaid Management Services (NZ) Limited are not responsible for ensuring that merchants will accept the Card. For example, the Issuer and Mastercard Prepaid Management Services (NZ) Limited cannot control when an ATM or POS terminal is due for maintenance or is faulty or if a merchant chooses not to accept the Card. In such cases, your Card may not function properly or may be declined. For more information please see the Product Disclosure Statement. iv Some ATM operators may charge their own fees and set their own limits. Your Airpoints membership is subject to the Airpoints Terms and Conditions. We will collect, use and disclose your personal information in accordance with the Air New Zealand Privacy Policy. Retail offers and financial products may be restricted to the country of residence and minimum age requirements. “Airpoints™” is the registered trade mark for the loyalty programme operated by Air NZ. “Airpoints Dollars™” is a registered trade mark for a form of reward offered to members of the Airpoints programme. Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by foreign retailers and ATM operators, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency. If you make a purchase or ATM withdrawal in a country where the local currency is the same as a currency on your OneSmart (e.g. using your US Dollar funds in the USA) and you opt in to a DCC service, this may result in a foreign exchange transaction at additional cost to you as the card will seek to transact in New Zealand dollars. If you have funds loaded onto your OneSmart in the currency of the country you are in, you should NOT opt in to DCC. OneSmart is available to Airpoints members residing in New Zealand 16 years of age or older. ONESMART™ LOGIN AirpointsTM number Email OneSmart password Forgot your password? Remember me -------------------------------------------------------------------------------- Login FORGOTTEN YOUR PASSWORD? Please enter your details below and we'll recover your password for you. Membership No. Email Mother's maiden name Your Date of birth 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 * * 1 * 2 * 3 * 4 * 5 * 6 * 7 * 8 * 9 * 10 * 11 * 12 * 13 * 14 * 15 * 16 * 17 * 18 * 19 * 20 * 21 * 22 * 23 * 24 * 25 * 26 * 27 * 28 * 29 * 30 * 31 January February March April May June July August September October November December * * January * February * March * April * May * June * July * August * September * October * November * December 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 1919 1918 1917 1916 1915 1914 1913 1912 1911 1910 1909 1908 1907 1906 1905 1904 1903 1902 1901 1900 * * 2006 * 2005 * 2004 * 2003 * 2002 * 2001 * 2000 * 1999 * 1998 * 1997 * 1996 * 1995 * 1994 * 1993 * 1992 * 1991 * 1990 * 1989 * 1988 * 1987 * 1986 * 1985 * 1984 * 1983 * 1982 * 1981 * 1980 * 1979 * 1978 * 1977 * 1976 * 1975 * 1974 * 1973 * 1972 * 1971 * 1970 * 1969 * 1968 * 1967 * 1966 * 1965 * 1964 * 1963 * 1962 * 1961 * 1960 * 1959 * 1958 * 1957 * 1956 * 1955 * 1954 * 1953 * 1952 * 1951 * 1950 * 1949 * 1948 * 1947 * 1946 * 1945 * 1944 * 1943 * 1942 * 1941 * 1940 * 1939 * 1938 * 1937 * 1936 * 1935 * 1934 * 1933 * 1932 * 1931 * 1930 * 1929 * 1928 * 1927 * 1926 * 1925 * 1924 * 1923 * 1922 * 1921 * 1920 * 1919 * 1918 * 1917 * 1916 * 1915 * 1914 * 1913 * 1912 * 1911 * 1910 * 1909 * 1908 * 1907 * 1906 * 1905 * 1904 * 1903 * 1902 * 1901 * 1900 -------------------------------------------------------------------------------- Recover password Cancel PASSWORD RECOVERED An email has been sent to your registered email address. To reset your password, please follow the instructions in the email. -------------------------------------------------------------------------------- Login PASSWORD CHANGED Your password has been successfully changed. Please use your new password to login. -------------------------------------------------------------------------------- Login CHANGE PASSWORD To maintain security over your account you need to enter a new password to continue. To change your password, type your current password and your new password twice. Current password New password Confirm your password Forgot your password? -------------------------------------------------------------------------------- Save Password Cancel ARE YOU ACTIVATING A: New to OneSmart and this is a first time activation. New card Existing OneSmart member and this is a new card replacement activation. Replacement card