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MALAYSIA


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highlightsofoperations


HIGHLIGHTS OF OPERATIONS

In Malaysia, Chevron does business through our subsidiary Chevron Malaysia
Limited. We are most visible through our network of Caltex® service stations.

In 2016, we marked our 80th year in Malaysia. Our employees work in marketing,
lubricants and terminal operations.

Chevron also plays an active role in local communities, where we focus on social
investment in initiatives for education and skills development and training.

businessportfolio


BUSINESS PORTFOLIO

Chevron imports fuels and lubricants from our fuel refinery and blending
facilities in Singapore and Thailand. Unleaded gasoline, diesel and lubricants
are received through three terminals that we operate in Peninsular Malaysia.

We have more than 430 Caltex service stations in Peninsular Malaysia. We sell
Caltex with Techron® fuels, including Premium 95 with Techron, Premium 97 with
Techron, Diesel (Euro 5) with Techron D and Power Diesel (Euro 5) with Techron
D. Our customers in Malaysia can also buy Havoline® and Delo® engine oils and
coolants as well as Techron® Concentrate Plus fuel additives.

In 2019, we increased the amount of palm oil in our biodiesel fuel to 10 percent
in compliance with the Malaysian government’s mandate.

In 2014, we launched the Caltex JOURNEY® Card loyalty program in partnership
with B Infinite. Cardholders can earn and redeem points from more than 1,000 B
Infinite merchants, at more than 5,000 outlets nationwide. The program brings
additional value to fuel purchases at Caltex service stations.

Chevron also markets Delo® and Havoline® lubricants and coolants, along with
other lubricating oils and greases, to consumer, commercial and industrial
customers through a network of distributors.

inthecommunity


IN THE COMMUNITY

Under the Caltex brand, Chevron has established a history of socially
responsible and ethical operations and a track record of supporting communities
through outreach programs. 

We invest in education, job training, charitable events and programs that
provide for those in need.

In 2012, we began an international extension of Chevron’s successful Fuel Your
School campaign in Penang. The extension funded 30 projects, benefiting more
than 10,000 students. The Caltex Fuel Your School campaign aims to enhance
science, technology, engineering and math education in public schools. In 2013,
the campaign was extended to the states of Kedah and Johor, and funding was
provided for 61 projects that benefit more than 27,000 students. In 2014, 46
classroom projects were added in Kedah and Terengganu states, helping more than
12,700 students. In 2015, another 50 classroom projects were funded in the
states of Malacca and Negeri Sembilan for 9,000 students. In 2016, the program
grew again, expanding into the states of Pahang and Kelantan, funding 49
classroom projects and benefiting more than 10,000 students. 

recordofachievement


RECORD OF ACHIEVEMENT

In 1937, Caltex began business operations in what was then known as Malaya,
marketing lubricants from its office in Singapore. Caltex Oil (Malaya) Ltd. was
incorporated in 1959 and assumed responsibility for the marketing of a wide
range of petroleum products. In 1965, the company name was changed to Caltex Oil
Malaysia Limited, reflecting the name of the young nation.

Chevron and Texaco merged in 2001, and Caltex Oil Malaysia Limited changed its
name to Chevron Malaysia Limited in 2006.

Chevron relaunched Caltex with Techron® products in 2006. Techron is an additive
that works like a detergent to remove and prevent fuel deposits in engines. In
2009, we made Premium 95 with Techron available at all of our service stations
in Malaysia. Premium 97 with Techron was launched in 2015.

In 2009, we introduced Caltex Diesel with Techron D®, an advanced,
multifunctional diesel additive. In 2011, we introduced a bio component of 5
percent palm methyl esters, a compound made from palm oil in our diesel. The
biodiesel fuel blend was increased to 10 percent in 2019.


OPERATIONAL EXCELLENCE – SAFETY, HEALTH, ENVIRONMENT, RELIABILITY AND EFFICIENCY

Wherever Chevron works, we are committed to using our Operational Excellence
Management System (OEMS) to meet the highest health, environment and safety
standards.

The OEMS safety processes are designed to help us operate our facilities safely
and reliably. These processes support a culture of safety, environmental
stewardship and top performance. Our workforce truly believes that incidents are
preventable, and we have policies, processes, tools and behavioral expectations
in place to assist us in achieving that goal.

Since 2007, Chevron Malaysia has rolled out a number of important work processes
designed to improve the safety of our operations. The processes teach safe work
practices and promote contractor health, environmental protection and safety.
One example is the annual Contractor Health, Environment and Safety Management
Forum, where our partnering contractors share their best practices for
cultivating a safety culture in their organizations.

Emergency management
To prepare for emergencies, Chevron facilities are equipped with emergency
response plans, business continuity plans and other procedures designed to
ensure prompt recovery of business operations.

Training, routine drills and tabletop exercises presented by internal and
external safety experts prepare our employees, contractors, and emergency
response and crisis management teams for a wide range of incident scenarios.

Chevron Malaysia Limited is a member of two oil spill response groups: Petroleum
Industries of Malaysia Mutual Aid Group and Oil Spill Response.


AWARDS AND RECOGNITION

Caltex won Bronze in the Automotive Fuels category at the Putra Brand Awards
2014, a poll of 6,000 consumers that ranked brand strength in 24 categories.
This is the second time Caltex has received this award, the first being in 2011.
In 2015, Caltex stepped up a notch, winning the Silver Award in the Automotive
Fuel and Lubricants category.

contact


CONTACT

Chevron Malaysia Limited

Level 3, Menara Milenium
No. 8, Jalan Damanlela, Bukit Damansara
50490 Kuala Lumpur, Malaysia
Telephone: +603.2289.6688
Fax: +603.2289.6603
Media Relations: Chevron Malaysia – Corporate Affairs
Caltex Fuels & Lubricants: Contact us in Malaysia
Career Opportunities: Chevron Malaysia – Human Resources

Cautionary Statement

disclosure;forward-lookingstatements

CAUTIONARY STATEMENTS RELEVANT TO FORWARD-LOOKING INFORMATION FOR THE PURPOSE OF
“SAFE HARBOR” PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
AND OTHER IMPORTANT LEGAL DISCLAIMERS

This website contains forward-looking images and statements relating to
Chevron’s operations and lower carbon strategy that are based on management's
current expectations, estimates and projections about the petroleum, chemicals
and other energy-related industries. Words or phrases such as “anticipates,”
“expects,” “intends,” “plans,” “targets,” “advances,” “commits,” “drives,”
“aims,” “forecasts,” “projects,” “believes,” “approaches,” “seeks,” “schedules,”
“estimates,” “positions,” “pursues,” “progress,” “may,” “can,” “could,”
“should,” “will,” “budgets,” “outlook,” “trends,” “guidance,” “focus,” “on
track,” “goals,” “objectives,” “strategies,” “opportunities,” “poised,”
“potential,” “ambitions,” “aspires” and similar expressions, and variations or
negatives of these words, are intended to identify such forward-looking
statements, but not all forward-looking statements include such words. These
statements are not guarantees of future performance and are subject to numerous
risks, uncertainties and other factors, many of which are beyond the company’s
control and are difficult to predict. Therefore, actual outcomes and results may
differ materially from what is expressed or forecasted in such forward-looking
statements. Our ability to achieve any aspiration, target or objective outlined
in this report is subject to numerous risks, many of which are outside of our
control. Examples of such risks include: (1) sufficient and substantial advances
in technology, including the continuing progress of commercially viable
technologies and low- or non-carbon-based energy sources; (2) laws, governmental
regulation, policies, and other enabling actions, including those regarding
subsidies, tax and other incentives as well as the granting of necessary permits
by governing authorities; (3) the availability and acceptability of
cost-effective, verifiable carbon credits; (4) the availability of suppliers
that can meet our sustainability-related standards; (5) evolving regulatory
requirements, including changes to IPCC’s Global Warming Potentials and U.S. EPA
Greenhouse Gas Reporting Program, affecting ESG standards or disclosures; (6)
evolving standards for tracking and reporting on emissions and emissions
reductions and removals; (7) customers’ and consumers’ preferences and use of
the company’s products or substitute products; (8) actions taken by the
company’s competitors in response to legislation and regulations; and (9)
successful negotiations for carbon capture and storage and nature-based
solutions. Further, standards of measurement and performance set forth in this
report made in reference to our environmental, social, governance, and other
sustainability plans, goals and targets may be based on protocols, processes and
assumptions that continue to evolve and are subject to change in the future,
including due to the impact of future regulation. The reader should not place
undue reliance on these forward-looking statements. Unless legally required,
Chevron undertakes no obligation to update publicly any forward-looking
statements, whether as a result of new information, future events or otherwise.

Among the important factors that could cause actual results to differ materially
from those in the forward-looking statements are: changing crude oil and natural
gas prices and demand for the company’s products, and production curtailments
due to market conditions; crude oil production quotas or other actions that
might be imposed by the Organization of Petroleum Exporting Countries and other
producing countries; technological advancements; changes to government policies
in the countries in which the company operates; public health crises, such as
pandemics and epidemics, and any related government policies and actions;
disruptions in the company’s global supply chain, including supply chain
constraints and escalation of the cost of goods and services; changing economic,
regulatory and political environments in the various countries in which the
company operates; general domestic and international economic, market and
political conditions, including the military conflict between Russia and
Ukraine, the conflict in Israel and the global response to these hostilities;
changing refining, marketing and chemicals margins; actions of competitors or
regulators; timing of exploration expenses; timing of crude oil liftings; the
competitiveness of alternate-energy sources or product substitutes; development
of large carbon capture and offset markets; the results of operations and
financial condition of the company’s suppliers, vendors, partners and equity
affiliates; the inability or failure of the company’s joint-venture partners to
fund their share of operations and development activities; the potential failure
to achieve expected net production from existing and future crude oil and
natural gas development projects; potential delays in the development,
construction or start-up of planned projects; the potential disruption or
interruption of the company’s operations due to war, accidents, political
events, civil unrest, severe weather, cyber threats, terrorist acts, or other
natural or human causes beyond the company’s control; the potential liability
for remedial actions or assessments under existing or future environmental
regulations and litigation; significant operational, investment or product
changes undertaken or required by existing or future environmental statutes and
regulations, including international agreements and national or regional
legislation and regulatory measures related to greenhouse gas emissions and
climate change; the potential liability resulting from pending or future
litigation; the ability to successfully integrate the operations of the company
and PDC Energy, Inc. and achieve the anticipated benefits from the transaction,
including the expected incremental annual free cash flow; the risk that
regulatory approvals with respect to the Hess Corporation (Hess) transaction are
not obtained or are obtained subject to conditions that are not anticipated by
the company and Hess; potential delays in consummating the Hess transaction,
including as a result of regulatory proceedings or the ongoing arbitration
proceedings regarding preemptive rights in the Stabroek Block joint operating
agreement; risks that such ongoing arbitration is not satisfactorily resolved
and the potential transaction fails to be consummated; uncertainties as to
whether the potential transaction, if consummated, will achieve its anticipated
economic benefits, including as a result of regulatory proceedings and risks
associated with third party contracts containing material consent,
anti-assignment, transfer or other provisions that may be related to the
potential transaction that are not waived or otherwise satisfactorily resolved;
the company’s ability to integrate Hess’ operations in a successful manner and
in the expected time period; the possibility that any of the anticipated
benefits and projected synergies of the potential transaction will not be
realized or will not be realized within the expected time period; the company’s
future acquisitions or dispositions of assets or shares or the delay or failure
of such transactions to close based on required closing conditions; the
potential for gains and losses from asset dispositions or impairments;
government mandated sales, divestitures, recapitalizations, taxes and tax
audits, tariffs, sanctions, changes in fiscal terms or restrictions on scope of
company operations; foreign currency movements compared with the U.S. dollar;
higher inflation and related impacts; material reductions in corporate liquidity
and access to debt markets; changes to the company’s capital allocation
strategies; the effects of changed accounting rules under generally accepted
accounting principles promulgated by rule-setting bodies; the company’s ability
to identify and mitigate the risks and hazards inherent in operating in the
global energy industry; and the factors set forth under the heading “Risk
Factors” on pages 20 through 26 of the company’s 2023 Annual Report on Form 10-K
and in subsequent filings with the U.S. Securities and Exchange Commission.
Other unpredictable or unknown factors not discussed on this website could also
have material adverse effects on forward-looking statements.




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Chevron has always put people at the center of the energy conversation. Because
we understand that the well-being of people everywhere depends on energy. Energy
that is affordable, reliable and ever-cleaner.

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