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Learn how to uncover root cause details with AI - Read the blog

How to get to root cause faster than ever - Download the ebook

Accomplish faster root cause discovery - Register now

 * Product
     
     
   *   
       
     
     * What is BigPanda?
       
       Read Overview
     
   *   
       
     
     * Alert Intelligence
       
       Transforms millions of events into a small number of actionable alerts
       
     
     * Incident Intelligence
       
       AI/ML-driven alert correlation engine that detects and triage incidents
       
     
     * Generative AI for Automated Incident Intelligence
       
       Automate incident analysis to speed resolution and reduce escalations
       
     
     * Workflow Automation
       
       Accelerate incident resolution with automated notifications and ticketing
       
     
     * Unified Analytics
       
       Drive continuous improvement in ITOps with self-service analytics
       
     
     * Integrations
     
   *   
       
     
     * Platform components
       
         
         
       
       * Open Box Machine Learning
       
         
       
       * Open Integration Hub
       
         
       
       * Event Enrichment Engine
       
         
       
       * Automatic Incident Triage
       
         
       
       * Root Cause Changes
       
         
       
       * Real-time Topology Mesh
       
         
       
       * Incident 360 Console
       
         
       
       * Unified Analytics
       
         
       
       * Enterprise Cloud Platform
       
     
     * Product Releases
 * Solutions
     
     
   *   
       
     
     * Why BigPanda?
       
       Read Overview
     
   *   
       
     
     * Reduce costs
       
       Reduce IT operating costs by up to 50%
       
     
     * Improve service availability
       
       Reducing MTTR by 50% or more
       
     
     * Accelerate digital transformation
       
       Significantly improves their rate of innovation
       
     * BigPanda for:
       
       Midsize Enterprises
     
       
     
     * BigPanda for C-suite
     
       
     
     * BigPanda for ITOps pros
     
   *   
       
     
     * Transformation initiatives
       
         
         
       
       * DevOps and SRE
       
         
       
       * Application modernization
       
         
       
       * AI and automation
       
         
       
       * Hybrid cloud
       
         
       
       * Remote IT operations
       
     
     * Central AIOps capabilities
     
       
     
     * The PANDA rollout process
     
       
     
     * Professional services
 * Customers
 * Resources
     
     
   *   
       
     * Resources
     
   *   
       
     
     * Content Hub
     
       
     
     * BigPanda blog
     
       
     
     * BigPanda University
     
       
     
     * Events
     
       
     
     * Magazine - IT Ops Pulse
     
   *   
       
     
     * Latest From BigPanda
 * Company
     
     
   *   
       
     * About BigPanda
     
   * Trust Us
       
       
     
     * Our story
     
       
     
     * BigPanda Leadership
     
       
     
     * Investors
     
       
     
     * Partners
     
   * Join Us
       
       
     
     * Careers
     
       
     
     * Values and culture
     
   * Celebrate Us
       
       
     
     * Newsroom
     
       
     
     * Awards
     
   *   
       
     
     * Contact us

 * Login
 * Get a demo


 * Product
   
   PRODUCT
   
      
      
    *   
        
      
      * What is BigPanda?
        
        Read Overview
      
    *   
        
      
      * Alert Intelligence
        
        Transforms millions of events into a small number of actionable alerts
        
      
      * Incident Intelligence
        
        AI/ML-driven alert correlation engine that detects and triage incidents
        
      
      * Generative AI for Automated Incident Intelligence
        
        Automate incident analysis to speed resolution and reduce escalations
        
      
      * Workflow Automation
        
        Accelerate incident resolution with automated notifications and
        ticketing
        
      
      * Unified Analytics
        
        Drive continuous improvement in ITOps with self-service analytics
        
      
      * Integrations
      
    *   
        
      
      * Platform components
        
          
          
        
        * Open Box Machine Learning
        
          
        
        * Open Integration Hub
        
          
        
        * Event Enrichment Engine
        
          
        
        * Automatic Incident Triage
        
          
        
        * Root Cause Changes
        
          
        
        * Real-time Topology Mesh
        
          
        
        * Incident 360 Console
        
          
        
        * Unified Analytics
        
          
        
        * Enterprise Cloud Platform
        
      
      * Product Releases

 * Solutions
   
   SOLUTIONS
   
      
      
    *   
        
      
      * Why BigPanda?
        
        Read Overview
      
    *   
        
      
      * Reduce costs
        
        Reduce IT operating costs by up to 50%
        
      
      * Improve service availability
        
        Reducing MTTR by 50% or more
        
      
      * Accelerate digital transformation
        
        Significantly improves their rate of innovation
        
      * BigPanda for:
        
        Midsize Enterprises
      
        
      
      * BigPanda for C-suite
      
        
      
      * BigPanda for ITOps pros
      
    *   
        
      
      * Transformation initiatives
        
          
          
        
        * DevOps and SRE
        
          
        
        * Application modernization
        
          
        
        * AI and automation
        
          
        
        * Hybrid cloud
        
          
        
        * Remote IT operations
        
      
      * Central AIOps capabilities
      
        
      
      * The PANDA rollout process
      
        
      
      * Professional services

 * Customers
 * Resources
   
   RESOURCES
   
      
      
    *   
        
      * Resources
      
    *   
        
      
      * Content Hub
      
        
      
      * BigPanda blog
      
        
      
      * BigPanda University
      
        
      
      * Events
      
        
      
      * Magazine - IT Ops Pulse
      
    *   
        
      
      * Latest From BigPanda

 * Company
   
   COMPANY
   
      
      
    *   
        
      * About BigPanda
      
    * Trust Us
        
        
      
      * Our story
      
        
      
      * BigPanda Leadership
      
        
      
      * Investors
      
        
      
      * Partners
      
    * Join Us
        
        
      
      * Careers
      
        
      
      * Values and culture
      
    * Celebrate Us
        
        
      
      * Newsroom
      
        
      
      * Awards
      
    *   
        
      
      * Contact us

 * Login
 * Get a demo


AUTOMATED ROOT CAUSE ANALYSIS

Explainable AI to identify incident-impacting changes across complex hybrid
cloud environments

Request a demo
Learn More
 * 

 * AWARENESS
   
   Alert Intelligence
   
   
   
   INSIGHT
   
   Incident Intelligence
   
   
   
   ACTION
   
   Workflow Automation
   
   
   
   BIGPANDA AIOPS PLATFORM
   
   Rich Data
   
   Advanced AI
   
   Unified Analytics
   
 * 

 * 
 * 













OUTCOMES WE CREATE FOR OUR CUSTOMERS

COMPRESS ALERTS BY

0%

IDENTIFY CRITICAL ALERTS IN

0s

REDUCE SERVICENOW TICKETS BY

0%

SAVE UP TO

0hrs

per incident


OPTIMIZE IT
SPEND

 * Streamline and automate ITOps activities and reduce costs
 * Harness AI to reduce escalations
 * Reduce downtime and mean time to resolve


IMPROVE
AVAILABILITY

 * Reduce IT alert noise by more than 95%
 * Use advanced AI/ML to detect issues before incidents form
 * Accelerate remediation and restore availability faster


MODERNIZE
ITOPS USING AI

 * Evolve from reactive to proactive operations
 * Uncover IT bottlenecks, optimize monitoring and ITSM workflows
 * Automate workflows for DevOps, SRE and Platform Engineering

Learn More


OPEN AND EXTENSIBLE

BigPanda’s Open Integration Hub brings together monitoring, change, topology,
CMDB, service maps and trace information into a central hub to give you
operational awareness of your IT systems.

Learn more




RECOGNIZED BY LEADING INDUSTRY EXPERTS

Recognized as a Strong Performer in Forrester’s Process-Centric AI for IT
Operations report.

Learn More

Gartner recommends AIOps for enhancing end-to-end visibility and incident
reduction, minimizing migration impact while improving reliability and
resilience. 

Learn More

“The best tool for data transformation into useful business insights.”

Learn More


TRUSTED BY LEADING ITOPS, NOC AND SRE TEAMS

“With BigPanda, we have reached an availability number of 99.8%, which is the
best on record we have at IHG for our internal systems.”

– Alvin Smith, VP, Global I&O at InterContinental Hotels Group (IHG)

“BigPanda’s platform returned significant value within weeks and helps us take a
significant step towards our strategic objective of establishing intelligent
automation.”

– Jenny Kim, Global NOC Manager, Riot Games

“We’ve automated an average of 83% of alerts that come into BigPanda; now, the
bulk of our alerts get resolved automatically or receive a ticket without our
team having to manually investigate it.”

– Mark Peterson, IT Operations Supervisor at Cambia Health Solutions


All Customer Stories



EXPLORE MORE FROM BIGPANDA

ACCELERATE CHANGE ALERT DISCOVERY AND INCIDENT RESOLUTION WITH ROOT CAUSE
CHANGES

Accelerate change alert investigation and incident resolution with Root Cause
Changes Today, the majority of organizations operate under a hybrid...
Learn more

USE GENERATIVE AI TO AUTOMATE INCIDENT ANALYSIS AND RESOLVE INCIDENTS FASTER
THAN EVER

Enable fast, accurate and consistent incident insights to identify impact and
probable root cause.
Learn more

HOW AUTODESK REDUCED INCIDENTS BY 69% AND IMPROVED MTTR BY 85%

To transform their ITOps practice, Autodesk turned to BigPanda to radically
overhaul their ticketing process and improve operational efficiency.
Learn more

THE FORRESTER WAVE™: PROCESS-CENTRIC AI FOR IT OPERATIONS (AIOPS), Q2 2023
REPORT

Learn why BigPanda is Strong Performer among process-centric AIOps vendors. Read
the Forrester Wave™: Process-Centric AI for IT Operations report.
Learn more
 * Products
 * Alert Intelligence
 * Incident Intelligence
 * NEW Generative AI
 * Workflow Automation
 * Unified Analytics
 * Integrations
 * Platform Components
 * Product Releases
 * Root Cause Analysis

 * Solutions
 * Why BigPanda?
 * AIOps Capabilities
 * Reduce IT Ops Costs
 * Improve Service Availability
 * Digital Transformation
 * Starter Pack
 * For C-suite
 * For ITOps Pros
 * For Midsize Enterprises

 * Resources
 * Content Hub
 * Take a Tour
 * IT Ops Vendorscape
 * Platform Status
 * Product Questions
 * Product Docs

 * Services
 * PANDA Rollout Process
 * Professional Services

 * Company
 * Our Story
 * Careers
 * Newsroom
 * Partners

Employment Verifications: voe@bigpanda.io | (650) 434-8011

Contact Info: info@bigpanda.io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155
| Redwood City, CA 94065



©2023 BigPanda. All rights reserved.

Privacy Policy

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ALERT INTELLIGENCE

 * Unify your event and alert data in a single pane of glass
 * Reduce alert noise by 95%
 * Identify actionable alerts
 * Eliminate monitoring siloes

Learn More


INCIDENT INTELLIGENCE

 * Detect problems before they become incidents
 * Triage quickly using business context
 * Investigate probable root cause
 * Eliminate painful bridge calls

Learn More


WORKFLOW AUTOMATION

 * Automate known incident response steps
 * Automate ticketing with bi-directional ITSM sync
 * Automate chat and page notifications with the right response teams
 * Reduce escalations and interruptions

Learn More