URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Submission: On February 10 via manual from FR — Scanned from IT

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 11 HTTP transactions. The main IP is 185.243.193.56, located in Italy and belongs to SORINT-AS, IT. The main domain is support.sorint.it.
TLS certificate: Issued by Thawte RSA CA 2018 on August 19th 2021. Valid for: a year.
This is the only time support.sorint.it was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 185.243.193.56 204651 (SORINT-AS)
11 1
Apex Domain
Subdomains
Transfer
11 sorint.it
support.sorint.it
1 MB
11 1
Domain Requested by
11 support.sorint.it support.sorint.it
11 1

This site contains no links.

Subject Issuer Validity Valid
*.sorint.it
Thawte RSA CA 2018
2021-08-19 -
2022-09-19
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Frame ID: A02F85453B94BBA2DD6616334D1978E7
Requests: 11 HTTP requests in this frame

Screenshot

Page Title

Accesso - Sorint Support

Page Statistics

11
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

1094 kB
Transfer

1091 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request customer.pl
support.sorint.it/otrs//
26 KB
26 KB
Document
General
Full URL
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache / OTRS 5.0.28 (https://www.otrs.com/)
Resource Hash
111c820b19df2168336edb006efe6e67e60d08b62d45804f54da2a5b521ac506
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Accept-Language
it-IT,it;q=0.9

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Server
Apache
X-Powered-By
OTRS 5.0.28 (https://www.otrs.com/)
X-UA-Compatible
IE=edge,chrome=1
X-Frame-Options
SAMEORIGIN
X-OTRS-Login
/otrs//customer.pl?
Expires
Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control
no-cache
Pragma
no-cache
Transfer-Encoding
chunked
Content-Type
text/html; charset=utf-8;
CommonCSS_35f34f22011fc405776524628f488e6d.css
support.sorint.it/erizone-web/skins/Customer/default/css-cache/
76 KB
76 KB
Stylesheet
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/default/css-cache/CommonCSS_35f34f22011fc405776524628f488e6d.css
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
85a44654a1af0b0ece73edc78b3355824bae787544fc1f804c1c11acd708b221

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Sat, 05 Feb 2022 23:30:25 GMT
Server
Apache
ETag
"e64403be-13056-5d74dc07c1f86"
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Accept-Ranges
bytes
Content-Length
77910
CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/
204 KB
205 KB
Stylesheet
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
45219c8e082e6fc9af3512b833f5ebe80cf718837a9f3464a4b5e7656c58b68c

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Sat, 05 Feb 2022 23:30:29 GMT
Server
Apache
ETag
"e6467f60-330f9-5d74dc0b94bbc"
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Accept-Ranges
bytes
Content-Length
209145
jquery-ui.css
support.sorint.it/erizone-web/skins/Customer/default/css/thirdparty/ui-theme/
20 KB
20 KB
Stylesheet
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Mon, 04 Jun 2018 23:57:00 GMT
Server
Apache
ETag
"e64032ea-50c5-56dd9b07f0b00"
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Accept-Ranges
bytes
Content-Length
20677
style.css
support.sorint.it/erizone-web/skins/Customer/default/css/thirdparty/jstree-theme/default/
5 KB
5 KB
Stylesheet
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Mon, 04 Jun 2018 23:57:00 GMT
Server
Apache
ETag
"e6406830-1273-56dd9b07f0b00"
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Accept-Ranges
bytes
Content-Length
4723
logo.svg
support.sorint.it/erizone-web/skins/Customer/EriZone/img/
37 KB
37 KB
Image
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/EriZone/img/logo.svg
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
158f2f50b1d4ffa6d75eb938dbb11094dfdf62a1889249c3b60797347d1ce592

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Thu, 07 Dec 2017 13:59:09 GMT
Server
Apache
Accept-Ranges
bytes
ETag
"e64346cc-921a-55fc078d2e540"
Content-Length
37402
Content-Type
image/svg+xml
CommonJS_810689a2afdcb84bda12f646d5d15721.js
support.sorint.it/erizone-web/js/js-cache/
663 KB
664 KB
Script
General
Full URL
https://support.sorint.it/erizone-web/js/js-cache/CommonJS_810689a2afdcb84bda12f646d5d15721.js
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
49d81c485ab1669aaca73c4b12a34dab16975584bfc4459ee12c4c9b7673d39e

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Sat, 05 Feb 2022 23:30:33 GMT
Server
Apache
ETag
"e64aa1b7-a5cdc-5d74dc0f2c67e"
Content-Type
text/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Accept-Ranges
bytes
Content-Length
679132
ResponsiveCSS_e661e803fad3f3790a03d8659bff3a37.css
support.sorint.it/erizone-web/skins/Customer/default/css-cache/
5 KB
5 KB
Stylesheet
General
Full URL
https://support.sorint.it/erizone-web/skins/Customer/default/css-cache/ResponsiveCSS_e661e803fad3f3790a03d8659bff3a37.css
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
7fccd19fedaeb2ff6d75672c1cbe1c147e2ffdde1c4cd3324f0262b401a9dbff

Request headers

Accept-Language
it-IT,it;q=0.9
Referer
https://support.sorint.it/otrs//customer.pl?Action=CustomerTicketZoom;TicketNumber=2022021016001487
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Sat, 05 Feb 2022 23:30:29 GMT
Server
Apache
ETag
"e64403bf-13ae-5d74dc0bb7670"
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Accept-Ranges
bytes
Content-Length
5038
roboto-light-webfont.woff2
support.sorint.it/erizone-web/fonts/
18 KB
19 KB
Font
General
Full URL
https://support.sorint.it/erizone-web/fonts/roboto-light-webfont.woff2
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
a238783f369c95010f6d814374321e3c538101d5f1320986f54b1f90534a5da7

Request headers

Referer
https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Origin
https://support.sorint.it
Accept-Language
it-IT,it;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Mon, 03 Sep 2018 12:01:09 GMT
Server
Apache
Accept-Ranges
bytes
ETag
"e6400fbc-4934-574f64bf9eb40"
Content-Length
18740
Content-Type
text/plain; charset=UTF-8
roboto-bold-webfont.woff2
support.sorint.it/erizone-web/fonts/
18 KB
19 KB
Font
General
Full URL
https://support.sorint.it/erizone-web/fonts/roboto-bold-webfont.woff2
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
2e8e5d5ec2e021b1feb59f099b6cac41916063ede46e36b72fab56f9c60687c3

Request headers

Referer
https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Origin
https://support.sorint.it
Accept-Language
it-IT,it;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Mon, 03 Sep 2018 12:01:09 GMT
Server
Apache
Accept-Ranges
bytes
ETag
"e6400fb4-49cc-574f64bf9eb40"
Content-Length
18892
Content-Type
text/plain; charset=UTF-8
roboto-regular-webfont.woff2
support.sorint.it/erizone-web/fonts/
19 KB
19 KB
Font
General
Full URL
https://support.sorint.it/erizone-web/fonts/roboto-regular-webfont.woff2
Requested by
Host: support.sorint.it
URL: https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
185.243.193.56 , Italy, ASN204651 (SORINT-AS, IT),
Reverse DNS
Software
Apache /
Resource Hash
50780ba3cb913490fc37a6d71d65a11c0b3890525d4f37d6956846b89b7aec88

Request headers

Referer
https://support.sorint.it/erizone-web/skins/Customer/EriZone/css-cache/CommonCSS_3c58b8ad2bcde28c15114e00f99b0861.css
Origin
https://support.sorint.it
Accept-Language
it-IT,it;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

Date
Thu, 10 Feb 2022 08:31:41 GMT
Last-Modified
Mon, 03 Sep 2018 12:01:09 GMT
Server
Apache
Accept-Ranges
bytes
ETag
"e640068a-4a70-574f64bf9eb40"
Content-Length
19056
Content-Type
text/plain; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

40 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| structuredClone object| Core function| IgnoreEvent object| EriZone object| qs object| Base64 object| Quicklinks object| Search boolean| warningsEnabled object| Password object| Hamburger object| Reveal object| ShowMore object| s object| Dropdown number| leftOffset number| NAV_WIDTH number| speed object| nav object| swipeOptions function| swipeStatus function| hideNav function| scrollNav object| Navigation object| NotificationErizone object| Login object| Quickmenu object| Topbar object| actions number| arrayLength undefined| globalServiceResponse undefined| globalCategoryResponse undefined| fieldQueueName function| $ function| jQuery object| matched object| browser function| printStackTrace function| isJQueryObject object| Modernizr

1 Cookies

Domain/Path Name / Value
support.sorint.it/otrs/ Name: OTRSBrowserHasCookie
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN