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Call us on: 0330 088 0802
Menu Close
 * IndustriesOpen menu
   HVAC Maintenance Software
   Lifts
   Materials Handling
   Medical Devices
   Plant & Asset Management
   Forklifts
   HVAC Maintenance Software
   Lifts
   Materials Handling
   Medical Devices
   Plant & Asset Management
   Forklifts
   HVAC Maintenance Software
   Lifts
   Materials Handling
   Medical Devices
   ‹›
   

 * Integrations
 * SolutionsOpen menu
   Mobile Engineer Locator
   Mobile Software
   Quoting
   Scheduling
   Stock
   Tests, Calibrations & Certifications
   Subcontractor Module
   Asset Management
   Business Intelligence
   F-Gas Tracking and Reporting
   Hire
   Invoicing
   Job Management Software
   Mobile Engineer Locator
   Mobile Software
   Quoting
   Scheduling
   Stock
   Tests, Calibrations & Certifications
   Subcontractor Module
   Asset Management
   Business Intelligence
   F-Gas Tracking and Reporting
   Hire
   Invoicing
   Job Management Software
   Mobile Engineer Locator
   ‹›
   

 * Content hub
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FIELD SERVICE MANAGEMENT SOFTWARE

Increase efficiency, enhance customer satisfaction, and boost your profits.
Service Geeni makes it easy to manage your customers, engineers, and equipment –
all in one platform. From job management to invoicing, Service Geeni field
service management software is the complete solution for any service-led
business.

       



4,938 Service Geeni users
107,960 invoices sent a year
619,524 jobs completed a year
156,815 assets managed
5,697 equipment on hire


IMPROVE YOUR OPERATIONAL EFFICIENCY

Elevate first-time fix rates and operational efficiency with Service Geeni’s
scheduling module. We understand the importance of selecting the right engineer
for the right job, based not only on current engineer location, but their
skillset. The Service Geeni mobile app provides engineers with the vital
information they need to complete the job. Including service history, service
check sheet, risk assessment, parts history, and previous engineer’s notes.

Scheduling Engineers



ALWAYS HAVE THE RIGHT PARTS TO HAND

Be in control of parts and stock across your business. From giving engineers the
option to order parts on the job, to placing orders automatically for low stock
items. We know having the right part to hand can be the difference between 20
minutes of downtime and 2 days of downtime. Service Geeni field service
management software ensures your engineers have access to critical parts when
you need them the most.

Manage Parts & Stock




KEEP YOUR CUSTOMERS HAPPY

As in any relationship, good communication goes a long way with customers.
Service Geeni allows your customers to raise jobs and monitor their status. This
added transparency can make all the difference when it comes to customer
satisfaction. Deliver information that is important to each customer with custom
report building, helping you to proactively demonstrate how valuable your
service is. Manage contracts, quotes and invoices with ease all within Service
Geeni.

Customer Communications



AVOID UNNECESSARY BREAKDOWNS

Are your engineers too busy reacting to breakdowns to focus on preventing them?
Keep on top of planned preventative maintenance with Service Geeni’s PPM module.
Let Service Geeni remind you when services are due, what parts will need
replacing, and predict what resource is required. Whether you are ensuring your
customer’s machinery runs smoothly, or keeping that valuable piece of hire stock
in operation, Service Geeni will empower you to meet your goals.

Asset Management & Maintenance




MAKE LIFE EASIER

Service Geeni is designed to take the stress out of running your every aspect of
your maintenance operations. Whether you are a director, an engineer, or a head
of service, Service Geeni can make your life easier. Experience life with less
paperwork, improved visibility, real-time reporting, and excellent
communication. That is a world your whole team will enjoy.

Business Intelligence



DISCOVER THE FULL POTENTIAL OF SERVICE GEENI

STREAMLINE PROCESS DELIVERY

OPTIMISE INVENTORY CONTROL

INTELLIGENT SCHEDULING AND RESOURCING

VISUALISE MEANINGFUL DATA

MOBILE ENGINEER LOCATOR

TESTS CALIBRATIONS & CERTIFICATIONS

ASSET MANAGEMENT

F-GAS TRACKING & REPORTING

We've been working with Service Geeni for over 5 years using their service
management software, and it's been a great benefit to us. Initially, the
software was used to keep track of truck breakdowns, but over time this has
evolved and now we have trackers on all trucks and use mobile devices in the
field, giving us complete visibility.

Service Director


We wouldn't be able to maintain the building and equipment as efficiently as we
do if we didn't have Service Geeni... Yes, we would recommend Service Geeni.

Edward Smith - Director of Facilities, Clarks US


We are heavily KPI'd with our client, so Service Geeni helps us to monitor our
performance and know immediately whether we are on track or not. For example,
attending site by a given time. This is easy to track through Service Geeni
because the engineers can log on as soon as they arrive on location. We didn't
have that sort of visibility before.

James - Estimator, Arden Construction


After talking to Service Geeni and other potential providers we chose Service
Geeni as we are confident their solution will suit our immediate and future
needs being able to integrate everything we do into one system.

Adam and the team were very helpful throughout the process and provided us with
informative demonstrations whenever we requested one, which reassured us that
Service Geeni was the right fit for our business.

IT & Communications Manager, Liftmaster


It's so much easier to see what jobs are still live, we used to have to trawl
through all the different accounts. Now we just look at Service Geeni and all
the information we need is right there. It's very useful to have that
visibility. Makes our lives easier in the office.

Jo - Small Works Co-ordinator, Arden Construction


Service Geeni has made a big difference to the financial strength of the
operation. The availability of cost reports on maintenance contracts is
especially useful.

Head of Service


Service Geeni provides a first-class service all of the time and we could not be
happier. Whenever we have a question the team are very helpful giving a simple
and clear explanation and always a solution that fits our business.

Director, Compact Fork Trucks Ltd


The Service Geeni software is easy to use, provides us with accurate information
and has improved efficiency.

Service Director, Compact Fork Trucks Ltd


Customer service is enhanced, bottlenecks are eliminated. We have grown and are
comfortably handling more business, without the need to employ more staff. Sales
have increased by 86%.

Service Manager


If we are doing services on time, making sure we’ve got parts available, making
sure pieces of equipment are there, communicating well, then there is much less
chance of creating unwanted downtime. If we don't have equipment running, we
don't make profit.

Gregory Baughman - Assistant Maintenance Manager, Clarks US


We manage forklift fleets across the country for a wide range of clients with
different requirements, so we needed service management software to help us
increase efficiency and enhance our customer service & Service Geeni does just
that.

Service Manager


We've been working with Service Geeni for over 5 years using their service
management software, and it's been a great benefit to us. Initially, the
software was used to keep track of truck breakdowns, but over time this has
evolved and now we have trackers on all trucks and use mobile devices in the
field, giving us complete visibility.

Service Director


We wouldn't be able to maintain the building and equipment as efficiently as we
do if we didn't have Service Geeni... Yes, we would recommend Service Geeni.

Edward Smith - Director of Facilities, Clarks US


We are heavily KPI'd with our client, so Service Geeni helps us to monitor our
performance and know immediately whether we are on track or not. For example,
attending site by a given time. This is easy to track through Service Geeni
because the engineers can log on as soon as they arrive on location. We didn't
have that sort of visibility before.

James - Estimator, Arden Construction


After talking to Service Geeni and other potential providers we chose Service
Geeni as we are confident their solution will suit our immediate and future
needs being able to integrate everything we do into one system.

Adam and the team were very helpful throughout the process and provided us with
informative demonstrations whenever we requested one, which reassured us that
Service Geeni was the right fit for our business.

IT & Communications Manager, Liftmaster


It's so much easier to see what jobs are still live, we used to have to trawl
through all the different accounts. Now we just look at Service Geeni and all
the information we need is right there. It's very useful to have that
visibility. Makes our lives easier in the office.

Jo - Small Works Co-ordinator, Arden Construction


Service Geeni has made a big difference to the financial strength of the
operation. The availability of cost reports on maintenance contracts is
especially useful.

Head of Service


Service Geeni provides a first-class service all of the time and we could not be
happier. Whenever we have a question the team are very helpful giving a simple
and clear explanation and always a solution that fits our business.

Director, Compact Fork Trucks Ltd


The Service Geeni software is easy to use, provides us with accurate information
and has improved efficiency.

Service Director, Compact Fork Trucks Ltd


Customer service is enhanced, bottlenecks are eliminated. We have grown and are
comfortably handling more business, without the need to employ more staff. Sales
have increased by 86%.

Service Manager


If we are doing services on time, making sure we’ve got parts available, making
sure pieces of equipment are there, communicating well, then there is much less
chance of creating unwanted downtime. If we don't have equipment running, we
don't make profit.

Gregory Baughman - Assistant Maintenance Manager, Clarks US


We manage forklift fleets across the country for a wide range of clients with
different requirements, so we needed service management software to help us
increase efficiency and enhance our customer service & Service Geeni does just
that.

Service Manager


We've been working with Service Geeni for over 5 years using their service
management software, and it's been a great benefit to us. Initially, the
software was used to keep track of truck breakdowns, but over time this has
evolved and now we have trackers on all trucks and use mobile devices in the
field, giving us complete visibility.

Service Director

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STAY UP TO DATE WITH THE LATEST NEWS

WHAT TO LOOK FOR IN A FIELD SERVICE MANAGEMENT TOOL AS A HIRE COMPANY

Cameron Hayward

2024 FEATURE RELEASES: LOOKING BACK ON THE YEAR

Service Geeni Product Team

INTRODUCING THE UPDATED SERVICE GEENI MOBILE APP: STREAMLINED, EFFICIENT, AND
USER-FRIENDLY

Service Geeni Product Team


ENTRUSTED BY:




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 * IndustriesOpen menu
   * Forklifts
   * HVAC Maintenance Software
   * Lifts
   * Materials Handling
   * Medical Devices
   * Plant & Asset Management
 * Implementation
 * Integrations
 * SolutionsOpen menu
   * Asset Management
   * Business Intelligence
   * F-Gas Tracking and Reporting
   * Hire
   * Invoicing
   * Job Management Software
   * Mobile Engineer Locator
   * Quoting
   * Stock
   * Subcontractor Module
   * Tests, Calibrations & Certifications
 * Content hub
 * Contact us
 * Privacy Policy
 * Terms of use
 * Sitemap
 * Cookies Preferences


QUICK LINKS

 * Content hub
 * Contact Us
 * Implementation
 * Industries
 * Integrations
 * Solutions


INDUSTRIES

 * Forklifts
 * HVAC Maintenance Software
 * Lifts
 * Materials Handling
 * Medical Devices
 * Plant & Asset Management


SOLUTIONS

 * Asset Management
 * Business Intelligence
 * F-Gas Tracking and Reporting
 * Hire
 * Invoicing
 * Job Management Software
 * Mobile Engineer Locator
 * Mobile Software
 * Quoting
 * Scheduling
 * Stock
 * Tests, Calibrations & Certifications


SITE INFORMATION

 * Cookies Preferences
 * Privacy Policy
 * Sitemap
 * Terms & Conditions of Sale
 * Terms of use

0330 088 0802
info@servicegeeni.com

Service Geeni is a division of Key Computer Applications Ltd.

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© Service Geeni 2025. All Rights Reserved.

Service Geeni, Cavan House, Ellesmere St, Leigh, WN7 4LQ.


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