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helpdesk.jansnel.com Open in urlscan Pro
34.198.53.183  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.jansnel.com/
Effective URL: https://helpdesk.jansnel.com/support/home
Submission: On August 25 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 9 domains to perform 29 HTTP transactions. The main IP is 34.198.53.183, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.jansnel.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on June 25th 2020. Valid for: 3 months.
This is the only time helpdesk.jansnel.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 34.198.53.183 14618 (AMAZON-AES)
6 13.226.155.36 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.226.155.35 16509 (AMAZON-02)
9 13.226.155.73 16509 (AMAZON-02)
1 52.217.16.62 16509 (AMAZON-02)
2 13.224.186.30 16509 (AMAZON-02)
1 13.226.155.3 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 151.101.114.110 54113 (FASTLY)
2 162.247.242.19 23467 (NEWRELIC-...)
29 11
4    34.198.53.183 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-198-53-183.compute-1.amazonaws.com
helpdesk.jansnel.com
6    13.226.155.36 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-155-36.dus51.r.cloudfront.net
assets9.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets2.freshservice.com
assets5.freshservice.com
1    2a00:1450:4001:806::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    13.226.155.35 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-155-35.dus51.r.cloudfront.net
assets1.freshservice.com
9    13.226.155.73 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-155-73.dus51.r.cloudfront.net
assets10.freshservice.com
assets3.freshservice.com
assets7.freshservice.com
1    52.217.16.62 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
2    13.224.186.30 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-186-30.fra2.r.cloudfront.net
dzvv3qu02a8s8.cloudfront.net
1    13.226.155.3 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-155-3.dus51.r.cloudfront.net
rts-static-prod.freshworksapi.com
2    2a00:1450:4001:821::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)
js-agent.newrelic.com
2    162.247.242.19 (San Francisco, United States)

ASN23467 (NEWRELIC-AS-1, US)
PTR: bam-7.nr-data.net
bam.nr-data.net
Domain Requested by
4 assets7.freshservice.com helpdesk.jansnel.com
4 helpdesk.jansnel.com 1 redirects helpdesk.jansnel.com
3 assets10.freshservice.com helpdesk.jansnel.com
2 bam.nr-data.net js-agent.newrelic.com
2 fonts.gstatic.com fonts.googleapis.com
2 dzvv3qu02a8s8.cloudfront.net helpdesk.jansnel.com
2 assets3.freshservice.com helpdesk.jansnel.com
2 assets9.freshservice.com helpdesk.jansnel.com
assets9.freshservice.com
1 js-agent.newrelic.com helpdesk.jansnel.com
1 assets5.freshservice.com helpdesk.jansnel.com
1 rts-static-prod.freshworksapi.com helpdesk.jansnel.com
1 assets2.freshservice.com helpdesk.jansnel.com
1 assets6.freshservice.com helpdesk.jansnel.com
1 assets4.freshservice.com helpdesk.jansnel.com
1 s3.amazonaws.com helpdesk.jansnel.com
1 assets1.freshservice.com helpdesk.jansnel.com
1 fonts.googleapis.com helpdesk.jansnel.com
29 17

This site contains links to these domains. Also see Links.

Domain
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.jansnel.com
Let's Encrypt Authority X3		 2020-06-25 -
2020-09-23		 3 months crt.sh
*.freshservice.com
Amazon		 2019-10-16 -
2020-11-16		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2020-05-26 -
2021-04-21		 a year crt.sh
freshworksapi.com
Amazon		 2020-01-31 -
2021-02-28		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3		 2020-08-24 -
2021-05-07		 8 months crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA		 2020-02-05 -
2022-02-08		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.jansnel.com/support/home
Frame ID: C3F20F53E9C08F798B38D5AB3DD615DA
Requests: 29 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://helpdesk.jansnel.com/ HTTP 302
    https://helpdesk.jansnel.com/support/home Page URL

Page Statistics

29
Requests

100 %
HTTPS

18 %
IPv6

9
Domains

17
Subdomains

11
IPs

2
Countries

820 kB
Transfer

2151 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.jansnel.com/ HTTP 302
    https://helpdesk.jansnel.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

29 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.jansnel.com/support/
Redirect Chain
  • https://helpdesk.jansnel.com/
  • https://helpdesk.jansnel.com/support/home
30 KB
12 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.198.53.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-198-53-183.compute-1.amazonaws.com
Software
/
Resource Hash
87c24c85b4951f9320f28367167d39478bfe9dd93a253ea1e92815edf0023161
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.jansnel.com
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200 200 OK
date
Tue, 25 Aug 2020 00:17:54 GMT
content-type
text/html; charset=utf-8
cache-control
max-age=0, private, must-revalidate
x-ratelimit-limit
1800
x-ratelimit-reset
250820010905
strict-transport-security
max-age=31536000;
x-ratelimit-remaining
1798
x-xss-protection
1; mode=block
x-request-id
751faedd-6bce-4650-8e67-0a40179b4097
etag
W/"27782117779f91290eac88f03a0f47e9"
x-runtime
0.021763
x-content-type-options
nosniff
content-encoding
gzip
x-envoy-upstream-service-time
24

Redirect headers

status
302 302 Found
date
Tue, 25 Aug 2020 00:17:54 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.jansnel.com/support/home
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000;
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
a0dd080e-e16d-49f4-bd8a-38bc7e30f3b0
x-runtime
0.012865
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
15
portal_utils-59cf28ea9fcd6345e55e96336bd719f2e6569238a943cc7f1dd02e8568fd6b4c.css
assets9.freshservice.com/assets/cdn/ 		196 KB
64 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/portal_utils-59cf28ea9fcd6345e55e96336bd719f2e6569238a943cc7f1dd02e8568fd6b4c.css
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.36 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-36.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
59cf28ea9fcd6345e55e96336bd719f2e6569238a943cc7f1dd02e8568fd6b4c

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 24 Aug 2020 14:33:25 GMT
content-encoding
gzip
age
35071
x-cache
Hit from cloudfront
status
200
content-length
65162
last-modified
Mon, 24 Aug 2020 07:57:50 GMT
server
AmazonS3
etag
"11c8a8fc4b5ac15d3d926b9eace5dc93"
content-type
text/css
via
1.1 90dd5141cd2d05c51d479a582cded281.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
9hMa9kWHOVwk8t8F0kMxhwEoqxFPjS_43ajuBB7nhyT9El7Ud_Zgbg==
expires
Tue, 24 Aug 2021 13:57:49 GMT
theme.css
helpdesk.jansnel.com/support/ 		509 KB
95 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.jansnel.com/support/theme.css?v=FS851591604679
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.198.53.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-198-53-183.compute-1.amazonaws.com
Software
/
Resource Hash
4d834202fa989865d14b038595c69e1ace9900a2040cb5c4e2de42fa2aeb74c6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:18:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200, 200 OK
x-envoy-upstream-service-time
5098
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
aa26142e-44d1-48d5-9946-fc86aa0772fb
x-runtime
5.095122
x-frame-options
SAMEORIGIN
etag
W/"a1ec6353a476c3860b8d680e6257201e"
x-ratelimit-remaining
998
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
x-ratelimit-reset
250820010906
x-ratelimit-limit
1000
css
fonts.googleapis.com/ 		9 KB
937 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a43df0e1f774872a9adf87747c284c406f8b6b5c78a84a03a88a55d545bc2ff6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 25 Aug 2020 00:17:54 GMT
server
ESF
date
Tue, 25 Aug 2020 00:17:54 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 25 Aug 2020 00:17:54 GMT
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets1.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.35 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-35.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 21 Jun 2020 05:34:03 GMT
content-encoding
gzip
age
5597033
x-cache
Hit from cloudfront
status
200
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
content-type
application/javascript
via
1.1 dc81a30f5f4fc309ae9445723779b894.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
w0NlR1uq0UI0M9c9wMDsllAZsOMYnpQuTyvM8lZF3cnWVerNu_IUhw==
expires
Wed, 10 Jun 2020 11:14:11 GMT
nl-b5e1bb7f4f4e11aac8c81f031f120d006c743307f9a36b2edd0240afa413f79e.js
assets10.freshservice.com/assets/cdn/i18n/ 		171 KB
52 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/i18n/nl-b5e1bb7f4f4e11aac8c81f031f120d006c743307f9a36b2edd0240afa413f79e.js
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.73 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-73.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b5e1bb7f4f4e11aac8c81f031f120d006c743307f9a36b2edd0240afa413f79e

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 24 Aug 2020 15:03:29 GMT
content-encoding
gzip
age
33267
x-cache
Hit from cloudfront
status
200
content-length
52930
last-modified
Mon, 24 Aug 2020 07:57:49 GMT
server
AmazonS3
etag
"f503d9947dd8f11aa82c491d9f83451a"
content-type
application/javascript
via
1.1 d0be2eec997f966c9c7eb03ae2f75c30.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
9gubCwIyb0koy0sCxtjYAoxFf2Rq0dFClLoEq0e5yb1SBuIiS66QSw==
expires
Tue, 24 Aug 2021 13:57:48 GMT
portal_head-4e03b8d2bf2f024bffd80fd192356bdc61c1afdd5bc34a719b90a0da247d39fe.js
assets3.freshservice.com/assets/cdn/ 		282 KB
91 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/portal_head-4e03b8d2bf2f024bffd80fd192356bdc61c1afdd5bc34a719b90a0da247d39fe.js
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.73 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-73.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4e03b8d2bf2f024bffd80fd192356bdc61c1afdd5bc34a719b90a0da247d39fe

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 05 Aug 2020 11:22:23 GMT
content-encoding
gzip
age
1688133
x-cache
Hit from cloudfront
status
200
content-length
92993
last-modified
Wed, 05 Aug 2020 07:29:41 GMT
server
AmazonS3
etag
"4ce579b8cdb7e6ba632b9252560726a3"
content-type
application/javascript
via
1.1 91528fdf97ef415d04fa66a0fbb562d7.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
cgIWWuIISaVgQI1z_E9sbTphn6oFgdZTjltlHxC-_NbRfZu7BSbLcQ==
expires
Thu, 05 Aug 2021 13:29:40 GMT
redactor-9970cffef082bbecbf93990492df51c558558414c8badedcb76800e6c74125b9.js
assets10.freshservice.com/assets/cdn/ 		93 KB
25 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/redactor-9970cffef082bbecbf93990492df51c558558414c8badedcb76800e6c74125b9.js
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.73 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-73.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9970cffef082bbecbf93990492df51c558558414c8badedcb76800e6c74125b9

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Fri, 17 Jul 2020 11:50:26 GMT
content-encoding
gzip
age
3328050
x-cache
Hit from cloudfront
status
200
content-length
25371
last-modified
Fri, 17 Jul 2020 07:30:08 GMT
server
AmazonS3
etag
"d8b43b7e9e3b93e9a98d6764585dfd0f"
content-type
application/javascript
via
1.1 d0be2eec997f966c9c7eb03ae2f75c30.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
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portal_print-f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e.css
assets7.freshservice.com/assets/cdn/ 		3 KB
1 KB 		Stylesheet
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https://assets7.freshservice.com/assets/cdn/portal_print-f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e.css
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.73 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-73.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 16 Jul 2020 15:54:52 GMT
content-encoding
gzip
age
3399784
x-cache
Hit from cloudfront
status
200
content-length
1129
last-modified
Tue, 21 Apr 2020 14:11:39 GMT
server
AmazonS3
etag
"7c08ddf2600234285a0f65aaed4b4206"
content-type
text/css
via
1.1 91528fdf97ef415d04fa66a0fbb562d7.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
4tBDNxB4H2h2dnKHm7umBTTevaCqzOI4VyzHewrsRTGbV3B2EL8SKA==
expires
Wed, 21 Apr 2021 20:11:38 GMT
KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
fonts.gstatic.com/s/roboto/v20/ 		11 KB
11 KB 		Font
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https://fonts.gstatic.com/s/roboto/v20/KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:821::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://helpdesk.jansnel.com
Referer
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 24 Aug 2020 09:03:54 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Jul 2019 01:18:50 GMT
server
sffe
age
54846
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
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content-length
11016
x-xss-protection
0
expires
Tue, 24 Aug 2021 09:03:54 GMT
icon-sd62862eeba-0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e.png
assets9.freshservice.com/assets/cdn-ignored/sprites/portal/ 		53 KB
54 KB 		Image
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https://assets9.freshservice.com/assets/cdn-ignored/sprites/portal/icon-sd62862eeba-0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e.png
Requested by
Host: assets9.freshservice.com
URL: https://assets9.freshservice.com/assets/cdn/portal_utils-59cf28ea9fcd6345e55e96336bd719f2e6569238a943cc7f1dd02e8568fd6b4c.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.36 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-36.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e

Request headers

Referer
https://assets9.freshservice.com/assets/cdn/portal_utils-59cf28ea9fcd6345e55e96336bd719f2e6569238a943cc7f1dd02e8568fd6b4c.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 26 Jul 2020 07:41:53 GMT
via
1.1 90dd5141cd2d05c51d479a582cded281.cloudfront.net (CloudFront)
last-modified
Wed, 11 Mar 2020 09:27:06 GMT
server
AmazonS3
age
2565368
etag
"430480ff98755d50d2c2f562883d62a9"
x-cache
Hit from cloudfront
content-type
image/png
status
200
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
content-length
54737
x-amz-cf-id
hjuIdDxFeu5sSDFECcSN5MzW54KkZumI3wDh_6SaI6J0ho2nS-4EdA==
expires
Wed, 17 Feb 2021 13:43:31 GMT
file-10baa0558fe2625012cf48c5d454a0c4e2b1ebb30eb4b2ac954c11025cddc554.svg
assets5.freshservice.com/assets/portal/ 		1 KB
970 B 		Image
General
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https://assets5.freshservice.com/assets/portal/file-10baa0558fe2625012cf48c5d454a0c4e2b1ebb30eb4b2ac954c11025cddc554.svg
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/theme.css?v=FS851591604679
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.226.155.36 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-155-36.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
10baa0558fe2625012cf48c5d454a0c4e2b1ebb30eb4b2ac954c11025cddc554

Request headers

Referer
https://helpdesk.jansnel.com/support/theme.css?v=FS851591604679
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 24 Aug 2020 03:44:22 GMT
content-encoding
gzip
age
74019
x-cache
Hit from cloudfront
status
200
content-length
564
last-modified
Tue, 25 Feb 2020 14:25:25 GMT
server
AmazonS3
etag
"082ec6658a01e7be91edf8f56e2e960d"
content-type
image/svg+xml
via
1.1 90dd5141cd2d05c51d479a582cded281.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
x-amz-cf-id
audTIK2xnvXyYZD2NoILXNON5oyb76GM-rd7a90zF5lg9-yAgQ33Yg==
expires
Wed, 24 Feb 2021 20:25:24 GMT
KFOkCnqEu92Fr1Mu51xIIzIXKMny.woff2
fonts.gstatic.com/s/roboto/v20/ 		12 KB
13 KB 		Font
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https://fonts.gstatic.com/s/roboto/v20/KFOkCnqEu92Fr1Mu51xIIzIXKMny.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
Protocol
HTTP/2+QUIC/46
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:821::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://helpdesk.jansnel.com
Referer
https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Mon, 24 Aug 2020 09:06:17 GMT
x-content-type-options
nosniff
last-modified
Wed, 24 Jul 2019 01:19:00 GMT
server
sffe
age
54703
status
200
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
12680
x-xss-protection
0
expires
Tue, 24 Aug 2021 09:06:17 GMT
glyphs_5b341acf9815e13a44bb1e7d65778e72.woff2
helpdesk.jansnel.com/assets/ 		44 KB
44 KB 		Font
General
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https://helpdesk.jansnel.com/assets/glyphs_5b341acf9815e13a44bb1e7d65778e72.woff2
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/theme.css?v=FS851591604679
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.198.53.183 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-198-53-183.compute-1.amazonaws.com
Software
/
Resource Hash

Request headers

Origin
https://helpdesk.jansnel.com
Referer
https://helpdesk.jansnel.com/support/theme.css?v=FS851591604679
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:18:00 GMT
last-modified
Mon, 24 Aug 2020 07:35:42 GMT
etag
"5f436dce-aeb8"
content-type
application/octet-stream
status
200
cache-control
max-age=315360000
x-envoy-upstream-service-time
0
accept-ranges
bytes
content-length
44728
expires
Fri, 23 Aug 2030 00:18:00 GMT
nr-1177.min.js
js-agent.newrelic.com/ 		27 KB
11 KB 		Script
General
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Full URL
https://js-agent.newrelic.com/nr-1177.min.js
Requested by
Host: helpdesk.jansnel.com
URL: https://helpdesk.jansnel.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
67f243af83cf56b2fd0fb502ab9f7a8533500e2571b4459d5bf6f6481a2da4ca

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Tue, 25 Aug 2020 00:18:00 GMT
content-encoding
gzip
x-amz-request-id
4F930AF2622C2177
x-cache
HIT
status
200
content-length
10405
x-amz-id-2
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x-served-by
cache-hhn4071-HHN
last-modified
Tue, 18 Aug 2020 17:23:32 GMT
server
AmazonS3
x-timer
S1598314681.957472,VS0,VE0
etag
"97c8d5802b0de603104986846cdc509a"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
6993
ae6cf37624
bam.nr-data.net/1/ 		57 B
275 B 		Script
General
Check archive.org
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Full URL
https://bam.nr-data.net/1/ae6cf37624?a=504407936,128906122,94325823&v=1177.96a4d39&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=6497&ck=1&ref=https://helpdesk.jansnel.com/support/home&qt=1&ap=22&be=491&fe=6431&dc=6036&perf=%7B%22timing%22:%7B%22of%22:1598314674474,%22n%22:0,%22r%22:0,%22re%22:353,%22f%22:353,%22dn%22:353,%22dne%22:353,%22c%22:353,%22ce%22:353,%22rq%22:354,%22rp%22:479,%22rpe%22:481,%22dl%22:483,%22di%22:6036,%22ds%22:6036,%22de%22:6051,%22dc%22:6431,%22l%22:6431,%22le%22:6432%7D,%22navigation%22:%7B%22rc%22:1%7D%7D&fp=6008&fcp=6008&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1177.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.19 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-7.nr-data.net
Software
/
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
ae6cf37624
bam.nr-data.net/events/1/ 		24 B
187 B 		XHR
General
Check archive.org
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Full URL
https://bam.nr-data.net/events/1/ae6cf37624?a=504407936,128906122,94325823&v=1177.96a4d39&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=16497&ck=1&ref=https://helpdesk.jansnel.com/support/home
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1177.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.19 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-7.nr-data.net
Software
/
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
https://helpdesk.jansnel.com/support/home
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
content-type
text/plain

Response headers

Access-Control-Allow-Origin
https://helpdesk.jansnel.com
Access-Control-Allow-Credentials
true
Content-Length
24
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

121 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| NREUM object| newrelic function| __nr_require object| I18n string| PROFILE_BLANK_THUMB_PATH string| PROFILE_BLANK_MEDIUM_PATH string| SPACER_IMAGE_PATH object| FILLER_IMAGES string| cloudfront_host_url function| $A function| $w function| $H function| $R function| log function| imgerror function| default_image_error function| layoutResize function| closeableFlash function| uniqueCodeGenerator function| escapeHtml function| unescapeHtml function| getParameterByName function| setCookie function| getCookie function| deleteCookie function| highlightHashLink function| handleEllipsis function| restrictCharLimitTextBox function| handleLookUpAutoComplete object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect object| isMobile function| delay number| flashTimeOut function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| html5 object| Modernizr object| PortalUtil function| $j function| highlight_code function| escape_tags function| _ object| $LAB function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname boolean| isI18defined object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| XRegExp object| SyntaxHighlighter object| portal object| LAB_URL_LIST object| DATE_FORMATS string| API_V2_PATH object| generic_form_builder object| gerenic_bot_node_builder object| AgentReqCommon function| getDateFormat function| loading_box function| update_requester_img function| changeCatalogImages function| datetime_pair_automation function| disablePrototypeJS object| pluginsToDisable object| OnboardingPublicFormUtils object| jQuery18307585367444253996 object| Helpdesk function| DP_jQuery_1598314680488 object| Select2 function| moment function| add_csrf_token function| AvatarReader function| SetupSticky function| sideModal function| Spinner object| current_user_time_format object| Shortcuts undefined| io function| PUBSUBio function| RTS function| Iris object| JST object| App string| conv_tickets_url string| associate_asset_text undefined| portal_user object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets9.freshservice.com
bam.nr-data.net
dzvv3qu02a8s8.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
helpdesk.jansnel.com
js-agent.newrelic.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
13.224.186.30
13.226.155.3
13.226.155.35
13.226.155.36
13.226.155.73
151.101.114.110
162.247.242.19
2a00:1450:4001:806::200a
2a00:1450:4001:821::2003
34.198.53.183
52.217.16.62
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c1798dc9bef53ba48252fab20cacd0a36647d61917da617f7ec9df9f3218eef5
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1
d2ff44c3e02e81f69e7d61021177d4707636a1b76ab44f12f87c502cb48e44b4
f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e
fa4ba693785ca8dde4d498e26efac6e5180cc5eedba5c6af1228694ce73f2dba
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fc503347f07556528d04c560c5e76e345748aad88847f0c96bf14c7d853da10e