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https://jobs.hirewithnear.com/job/1882/account-manager/
Submission: On September 07 via manual from IN
Submission: On September 07 via manual from IN
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Skip to main content * Sign in * Sign up * Search Jobs * Pricing * For Employers * Employer FAQ * Hiring Questions * About Near * Search Companies * For Candidates * About * Contact Us Keywords Location Find Jobs Find Jobs account manager 8 JOBS FOUND Refine Search Refine Search Categories Job Type Salary Range Categories Sales (3) Customer Success (3) Project Management (2) Accounting (1) Finance (1) Marketing (1) Operations (1) Product Management (1) Job Type Full time (7) Part time (1) Salary Range up to $20,000 (2) $20,000 - $40,000 (3) $40,000 - $75,000 (3) $75,000 - $100,000 (2) account manager Featured Creative Project Manager Featured Testimonial Hero Remote Aug 19, 2021 Account Manager Trialfacts Remote Aug 13, 2021 Next Account Executive AvenueHQ Remote Aug 24, 2021 E-Commerce Product Manager Vaan Remote Jul 16, 2021 Senior Accountant/Bookkeeper Just In Time Services & Rental Remote Aug 30, 2021 Customer Success Manager (Americas) Hotjar Remote (Americas) Aug 24, 2021 Sr. Sales Representative Metabolic Living Remote Aug 19, 2021 Elite Account Executive for Fast Growing Start-up LeadChat Remote Aug 06, 2021 Load more Email me jobs like this Alerts for this search are on Back to job list Back Back ACCOUNT MANAGER Trialfacts Apply Now Share this job: * Remote * $27,000 - $34,400 yearly * Aug 13, 2021 USD 27,000 - 34,400 ACCOUNT MANAGER * Advance Medical Research * Have Freedom Over When, Where & How You Work * Lead An Awesome Team to Deliver An Outstanding Service to Our Clients * Take Paid Holidays Whenever You Like * Share In Company Success WE'RE LOOKING FOR SOMEONE WHO CAN: Manage- You and your team will be responsible for delivering our core service: a reliable, steady flow of participants for our client’s health research. The participant recruitment department is currently made up of two teams of 5 - you will be leading one of those teams and be responsible for keeping them accountable, achieving team KPIs, providing mentorship and ensuring that everything is running smoothly. Build Relationships— You will be the main point of contact for our clients on a day-to-day basis. You’ll also be responsible for growing long-term relationships and win more repeat and referral business. This may entail conducting monthly success calls, addressing any concerns these clients may have, putting together quotes based on current performance of their studies, and providing innovative solutions to unique recruitment problems. Problem-Solve— During patient recruitment we keep a very close eye on (1) the flow of participants we provide to our clients and whether we are meeting budget targets and (2) whether enough participants are successfully enrolling into our clients’ studies. We are always on the lookout for any break down points in the advertising and recruitment process. A breakdown point could be any number of things: e.g a poor landing page sign up rate (not enough potential participants are moving from our landing page to the next step),, a low contact rate (a researcher is having trouble getting hold of participants),, or a low attendance rate (participants are not showing up to the screening visit). With the help of real-time data, you’ll be responsible for catching potential breakdowns, gathering information to understand why these breakdowns are occurring, and identifying and implementing a solution. This will involve brainstorming with your team and getting on a call with clients (sometimes multiple times) to provide support, understand their pain points and ensure the implementation of best practices and solutions. WHAT’S IN IT FOR YOU: Autonomy— We don’t have set working hours. We don’t have a leave application process (you can take paid holidays whenever you want). We don’t micromanage or babysit. You’ll be accountable to the rest of the team purely on your results, and not on the number of hours spent working. Our team is remote (we communicate via Slack, Basecamp and Zoom). We set our own hours based on what works for us and our clients. As long as you have a good internet connection you can work from wherever in the world you choose. Innovation— We’re the first company in our industry to guarantee our results. We’ve launched innovative participant recruitment strategies (e.g. our phone screening appointment system) that provide predictability and certainty in a volatile industry, and we’re constantly improving our service. It’s our data-driven approach and continuous focus on innovative participant recruitment strategies that allows us to help our clients successfully reach their goals. Impact— Trialfacts plays an extremely important role in contributing to medical research and driving humanity forward. Our clients—researchers working at universities, pharmaceutical companies, biotech companies, natural medicine companies, hospitals and medical practices—work hard to develop treatments and technology that cure diseases and improve quality of life. Growth— As a member of a small but rapidly growing team you'll be given the opportunity to learn new skills and experiment in new areas, as well as progress and build on what you already know. You'll have access to courses and training programs of your choice, paid for by Trialfacts. Opportunity— As a small and innovative team we’ve done away with outdated corporate thinking like the physical office, micromanaging and bureaucratic leave processes, but we haven’t thrown the baby out with the bathwater. We offer a flexible work environment, quarterly bonus (based on company performance), a personal and tailored development plan reviewed with you every three months, and continued opportunities for professional growth. We’re growing rapidly and we're excited for an Account Manager to join us to lead one of our most important teams, helping us to expand our footprint and meet our vision of positively impacting 1 million people through participation in research, by 2030. The future looks optimistic as we continue to improve and expand on our core service. THIS POSITION IS FOR YOU IF YOU: * Have led a team— you’re an excellent leader and people manager. You’ve had experience in coaching and mentoring. Under your guidance, your teams have levelled up and thrived. * Can keep yourself and your team accountable— You lead by example and set very high standards. You take ownership of problems and don’t make excuses. You're not afraid of conflict and can have difficult conversations, with positive outcomes. * Are an excellent communicator— as a manager of a remote team and main point of contact for our clients, you will need to have both excellent verbal and written communication. You’re articulate and a very good listener. * Have marketing experience— you’ve been involved with successful marketing campaigns across a variety of channels. You have experience in one or more of the following: Facebook advertising, Youtube advertising, email marketing, influencer marketing, affiliate marketing and PR. * Understand what makes people tick— you’ll need to rapidly develop an intimate understanding of the different client types we work with, along with their daily struggles. At the same time, you’ll need to learn about participants and what motivates them. Your understanding of both parties will enable you to help clients maximise their recruitment efforts. * Have a passion for making data-driven decisions— Our participant recruitment approach is a data-driven one. You will need to be competent and comfortable with analyzing spreadsheets and interpreting data to make informed decisions, and be accountable for their outcomes. * Are highly organized— you'll be held accountable for delivering services for multiple clients at the same time. If you're not highly organized and comfortable in a fast-paced environment then you're not a good-fit for this role. * Are flexible— in an entrepreneurial business we sometimes have to wear different hats. We're looking for someone that takes ownership and wants to help grow our company. If you're the kind of person who would rather sit back and say "that's not my responsibility" then please don't apply. * Love learning— we're a team that's driven by learning and improving. We're looking for someone who wants to learn and develop their professional skills, grow as a person and constantly improve the service that we provide. Are results-driven— You get the job done when you say you will. * Able to work some Australian and US business hours— most of our clients are based either in the US or Australia. You will need to work with some overlap between US and Australian business hours to conduct client calls. * Are looking for a full-time position— we’re experiencing growth and we need someone who can fully commit to Trialfacts and get up to speed quickly. We’re not looking for someone who has their own part-time business or freelancing career on the side. SUMMARY Yes, this position description is so long that it needs a summary! Here are the facts: * Set your own hours: Choose when and how you work, but there needs to be some flexibility to have training, client calls and meetings. This is a full-time position. * Work remotely: We’re a virtual team located around the globe. You can live anywhere or travel with this position. You will need a reliable internet connection. * Results-based environment: You’ll be evaluated based on your results and will not be micromanaged. * Commitment to learning: We believe in continuous improvement and growth. You’ll be mentored, guided, and trained by your manager. External resources, courses and training programs paid for by Trialfacts. * Contribute something meaningful to the world: We make a lot of medical research possible that would otherwise fail, and remove the #1 headache faced by researchers in a predictable and reliable manner, backed by our money-back guarantee. * Trial period: There will be an initial paid trial period typically lasting 1-2 weeks (sometimes longer) with 2-3 candidates. * Compensation: USD 27,000 - $34,400 per annum + quarterly bonus based on company performance INTERESTED IN MAKING A DIFFERENCE WITH US? Here’s how to apply: If you are interested in this position, please click the Apply button and follow the application instructions. Please note that in addition to interviews, this hiring process will involve a small number of short assessments similar to some of the work to be completed in the role. About Trialfacts Hello—we’re Trialfacts, a remote entrepreneurial company, and without us, a lot of medical research would not be possible. We’re searching for an Account Manager to help our team solve our clients’ biggest problem. If you’re looking for a position where you can set your own hours, take holidays as you see fit, work remotely from home or anywhere in the world, and help medical research succeed, then please read on. Today’s highly sophisticated medical system has added nearly 20 years of life expectancy, reduced infant mortality by 90% and maternal mortality by 99%. Polio, leprosy, smallpox, and tuberculosis are practically eradicated, even in the poorest countries in the world. More recently, medical researchers around the world have come together to create a variety of vaccines to combat Covid-19. There’s plenty of room for improvement, but advances in health that have been achieved over the past 20 years are due to new medications, medical devices and understanding developed through health research. Our clients– academic researchers and medical research organizations, are working hard to continue to develop treatments and devices, increase our understanding, eradicate sickness and improve quality of life. Their biggest challenge is spending half of their time searching for and never being able to recruit enough of the participants required for their health research. Our company– Trialfacts, removes the biggest hurdle and frustration to conducting their research, by recruiting the participants they require for their health research, and many times thereby saving their research. We do this in a predictable and reliable manner, by determining upfront exactly how many participants we can recruit, and backing that up with a money-back guarantee. 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