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1-800-781-8926
info@healthlinkeurope.com

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PRIVACY STATEMENT


PRIVACY POLICY

Effective date: 16 August 2020

HealthLink Europe B.V., with headquarters in The Netherlands, Pettelaarpark 114,
5216 PS ‘s-Hertogenbosch, operate the www.healthlinkeurope.com and
www.jobshealthlinklogistics.com websites and the Klairy (mobile) application, as
essential part of the ability to perform the multitude of logistics services
(the “Service”) you may procure from us.

This page informs you of our policies regarding the collection, use, and
disclosure of personal data when you: a. use our Service and the choices you
have associated with that data. We use your data to provide and improve the
Service. b. you are interested in an employment opportunity at HealthLink Europe
and you apply for a position. c. you are employed by HealthLink Europe. By using
the Service or by applying for a job, you agree to the collection and use of
information in accordance with this policy.


DEFINITIONS


PERSONAL DATA

This type of data refers to a living individual who can be identified from those
data (or from other information either in our possession or likely to come into
our possession).


USAGE DATA

This type of data is collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of
a page visit).


COOKIES

Cookies are small pieces of data (.txt) stored on a User’s device. We
differentiate functional cookies, required to operate the Klairy platform and
non-functional or analytical cookies, for commercial and statistical purposes,
used for our website.


DATA CONTROLLER

The Data Controller is a person who (either alone or jointly or in common with
other persons) determines the purposes for and the manner in which any personal
data are processed.


DATA PROCESSOR (OR SERVICE PROVIDERS)

The Data Controller is a person who (either alone or jointly or in common with
other persons) determines the purposes for and the manner in which any personal
data are processed.


DATA SUBJECT

Data Subject is any living individual who is the subject of Personal Data.


USER

The User is the individual using our Service. The User corresponds to the Data
Subject, who is the subject of Personal Data.


INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to
provide and improve our Service to you.


PERSONAL DATA COLLECTED

Personally identifiable information may include, but is not limited to:

 * Email address
 * First name and last name
 * Phone number

If you apply for a job at our company, we will also ask for a motivation letter
and a curriculum vitae.

We do not use profiling techniques or technology to automate decision making in
conflict with privacy laws.


USAGE DATA COLLECTED

We may also collect information that your browser sends whenever you visit our
Service or when you access the Service by or through a mobile device (“Usage
Data”).

This Usage Data may include information such as your computer’s IP address,
browser type, browser version, the pages of our Service that you visit, the time
and date of your visit, the time spent on those pages, unique device identifiers
and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may
include information such as the type of mobile device you use, your mobile
device unique ID, the IP address of your mobile device, your mobile operating
system, the type of mobile browser you use, unique device identifiers and other
diagnostic data.

In our day to day business it is inevitable that we use data from our employees.
We have to use your name and photo for your business email account; phone
software; business cards; an internal portal; a group update and internal
reports. By accepting this Privacy Policy, you state that you are fully aware of
our practice and you willingly accept this provision, before applying for a
position at HealthLink Europe.


COOKIES DATA–KLAIRY

We do not use non-functional cookies to track the activity on our Service and
hold certain information. We only use functional cookies, not subject to privacy
law and approvals from users. The functional cookies are used to run the Klairy
application. For instance, it ensures you stay logged in while using the
service.


COOKIES DATA–WEBSITE

We use non-functional cookies to track the activity on our Website via Google
Analytics and hold information such as described above, under “Usage Data”.

On your first visit to our website we have already informed you about these
cookies and asked permission for their placement.

You can opt out of cookies by setting your internet browser so that it does not
store cookies anymore. In addition, you can also delete all information
previously saved via the settings of your browser.

For an explanation, please see:

 * English –
   https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
 * Dutch –
   https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/


USE OF DATA

HealthLink Europe uses the collected data for various purposes:

 * To provide and maintain our Service
 * To notify you about changes to our Service
 * To allow participation in interactive features of our Service when you choose
   to do so
 * To provide customer support
 * To gather valuable information used to improve our Service
 * To determine which areas, based on usage, development provides most value-add
 * To detect, prevent and address technical issues
 * To provide you with news, special offers and general information about other
   goods, services and events which we offer that are similar to those that you
   have already purchased or enquired about unless you have opted not to receive
   such information.


RETENTION OF DATA

HealthLink Europe will retain your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will retain and
use your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with
applicable laws), resolve disputes, and enforce our legal agreements and
policies.

Usage Data is generally retained for a shorter period of time, except when this
data is used to strengthen the security or to improve the functionality of our
Service, or we are legally obligated to retain this data for longer time
periods.

With regards to Cookies on our career site (www.jobshealthlinklogistics.com), we
remove data via Gravity Forms over time, using a plugin that performs a daily
check on data older than 3 months. Data older than 3 months are then removed
from the database of the website.

More specifically, security camera images from our Office and DC location will
be stored for a maximum of 2 months in line with Borg 4 Security level minimum
retention requirements. Information related to job applications will be deleted
within 4 weeks after finalizing the application process when you have not been
granted the job. Otherwise it will be retained with your personnel file, as part
of your personnel information and file.

Some data from your personnel file is subject to a fiscal retention obligation.
This means that the Tax Authorities require your employer to keep this
information for a certain period of time. Examples of this are your income tax
declaration and a copy of your identity document. This must be retained by your
employer for 5 years after you have left service. Other data from your personnel
file will have a retention period of 2 years after you have left service.


TRANSFER OF DATA

Your information, including Personal Data, may be transferred to – and
maintained on – computers located outside of your state, province, country or
other governmental jurisdiction where the data protection laws may differ than
those from your jurisdiction.

If you are located outside The Netherlands and choose to provide information to
us, please note that we transfer the data, including Personal Data, to The
Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer.


DISCLOSURE OF DATA

Under certain circumstances, HealthLink Europe. may be required to disclose your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency). We may disclose your
Personal Data in good faith that such action is necessary;

 * To comply with a legal obligation
 * To protect and defend the rights or property of HealthLink Europe.
 * To prevent or investigate possible wrongdoing in connection with the Service
 * To protect the personal safety of users of the Service or the public
 * To protect against legal liability


YOUR RIGHTS

HealthLink Europe aims to take reasonable steps to allow you to correct, amend,
delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your
account settings section. If you are unable to change your Personal Data, please
contact us at se@healthlinkeurope.com to make the required changes.

In certain circumstances, you have the right:

 * To access, view and/or receive a copy of the Personal Data we hold about you
 * To rectify any Personal Data held about you that is inaccurate
 * To request the deletion of Personal Data held about you
 * To request to restrict processing
 * You have the right to data portability for the information you provide to
   HealthLink Europe. You can request to obtain a copy of your Personal Data in
   a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to
such requests. Upon such requests the picture and personal identity number or
social security number (BSN number) needs to be obscured.


SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service
(“Service Providers”), to provide the Service on our behalf or to perform
Service-related services.

These third parties have access to your Personal Data only to perform these
tasks on (y)our behalf and are obligated not to disclose or use it for any other
purpose.


LIVESTREAM

HealthLink Europe uses, upon invite only, videotelephony and online chat
services through cloud-based peer-to-peer software platforms and are used for
teleconferencing, telecommuting, distance education, livestream and social
relations. Unless expressly authorised by HealthLink Europe., any recording,
downloading, copying, broadcasting, rebroadcasting or web streaming of content
produced by HealthLink Europe is strictly prohibited. HealthLink Europe has
exclusive copyrights to the content and as such live or delayed broadcast on
websites, blogs and/or social media platforms such as Facebook, Instagram,
Snapchat, Twitter and YouTube is an infringement of such rights. Any person,
entity or corporation found at any event in violation of this can be charged
under applicable copyright laws. Furthermore, any person, entity or corporation
who rebroadcasts the online streams will be held liable under Dutch law or under
its logistics agreement with HealthLink Europe (if applicable), whichever
provides the highest liability and copyright infringement action may be brought
against him/her.


LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you
click on a third party link, like a cargo carrier’s track and trace website, you
will be directed to that third party’s site. We strongly advise you to review
the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.


CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 16 (“Children”). We do not
knowingly collect personally identifiable information from anyone under the age
of 16. We offer business to business services only. If you are a parent or
guardian and you are aware that your children have provided us with Personal
Data, please contact us. If we become aware that we have collected Personal Data
from children without verification of parental consent, we take steps to remove
that information from our servers.


CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page. We will update the
“effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.


CONTACT US

If you have any questions about this Privacy Policy or to exercise your Privacy
rights as described in this policy, please contact us by email:
dpo@healthlinkeurope.com


COMPLAINTS

If you feel HealthLink Europe. does not comply to your wishes in line with GDPR,
and is not able or willing to resolve the issues you encounter in that respect,
you can file a complaint with the Dutch Data Protection Authority.

The contact details of the Dutch Data Protection Authority are obtainable via
this link:https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us.

Terms and conditions

Terms and conditions can be found here.


DO YOU HAVE ANY QUESTIONS?

 * Please leave your contact details using the form below. We will contact you
   as soon as possible after receipt of your message.

 * Name
   
 * Email
   
 * Message
   
 * Privacy Statement*
    * I have read the Privacy Statement and give permission to process my data
      as described.

 * 




EUROPEAN HEADQUARTERS

HealthLink Europe BV
Pettelaarpark 114
5216 PS ‘s-Hertogenbosch
The Netherlands
Phone: +31 73 303 0500
info@healthlinkeurope.com


EUROPEAN WAREHOUSE
LOCATION

Mechie Trommelenweg 8
5145 ND Waalwijk
The Netherlands
Phone: +31 73 303 0500


US HEADQUARTERS

HealthLink Europe & International
211 E. Six Forks Road
Suite 209 A – B
Raleigh, NC 27609
Toll Free: 800-781-8926
Phone: 919-783-4142


US WAREHOUSE LOCATION

HealthLink Europe & International
4049 Willow Lake Blvd
Suite 100
Memphis, TN 38118
Toll Free: 877-324-2837
Phone: 877-324-2837


OUR SERVICES

 * Warehousing, Logistics & Fulfillment
 * Value Added & Reverse Logistics
 * Decontamination
 * Multilingual Customer Service
 * Financial Services
 * IT Services

HealthLink Europe is a sister company of



© 2022 by HealthLink Europe. All Rights Reserved.

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