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KNOWLEDGE BASE


HOW DO I...

 * ★ How do I invoice tasks in TMS Task list?
 * ★ How do I use the Upload/Download Task in TMS to perform my assignment?
 * ★ How do I process my F2F invoices?
 * ★ How do I submit a great Support Request?
 * How to Enable Pop-Up Windows in Web Browsers?
 * How do I adjust my browser resolution?
 * See all 30 articles


IMS DIRECT INTERPRETER PORTAL

 * ★ How do I invoice a cancelled booking on IMS Direct Interpreter portal?
 * ★ What do I do if I cannot see my bookings that are ready to invoice in IMS
   Direct Interpreter Portal
 * ★ Compatible Browsers and Devices for Accessing IMS Direct Interpreter portal
 * ★ How to log into IMS Direct Interpreter portal?
 * ★ How to Submit Your Timesheet?
 * ★ How to View Timesheets in IMS Direct Interpreter Portal?
 * See all 9 articles


FAQ

 * ★ Specialisms FAQ
 * Product Support FAQs


HOW DO I... (INTERNAL)

 * ★ Managing Agency Tasks in TMS


USER DOCUMENTATION

 * ★ WordSynk Migration Tool
 * WordSynk Interpreter mobile app
 * Scheduled Maintenance Policy


RELEASE NOTES

 * Google Review Release Notes—Feature 52868 OTD Priority Flags


PRODUCT UPDATES


ANNOUNCEMENTS

 * ★ thebigword Terms and Conditions and thebigword GMS® Licence
 * ★ thebigword Specialism Definitions (Linguist)
 * ★ When are thebigword's invoicing periods this year?


RELEASE NOTES

 * Google Review Release Notes—Feature F53956 Import and Storage of Segment data
 * Google Review Release Notes—Feature F40975 Importing audit data from LQE v2
   API
 * Google Review Release Notes—Feature F-46125 Extension Request API switchover
   to L10N API


AGREEMENTS

 * thebigword Privacy Policy
 * thebigword GMS® Licence and Terms and Conditions


TRANSLATION MANAGEMENT SYSTEM (TMS)


LINGUIST TASKS

 * ★ How to Complete an Offline (Non-CAT) Task


XML INTERCHANGE

 * ★ Editor Switcher - XML Interchange
 * XML Interchange - Validation Process
 * How do I download an XML Interchange package?
 * XML Interchange Setting Files


TMS GATEWAY

 * ★ thebigword TMS Gateway
 * Blank GMS portal
 * thebigword GMS® Licence and Terms and Conditions


TRAINING GUIDES

 * ★ How do I manually clean up an XLF file from TMS
 * ★ Withdrawing Tasks from Linguists in TMS


HIGHLY SECURE TRANSLATION EDITOR (HSTE)

 * ★ The "Complete" button is unavailable in HSTE


INTERPRETING MANAGEMENT SYSTEM (IMS)


AUTOMATED TELEPHONE INTERPRETING

 * Telephone Interpreting Invoicing


LINGUIST IMS PORTAL

 * ★ F2F Linguist Invoicing
 * IMS-Direct Linguist - How to reset Password
 * How to request a password reset for IMS Direct (Linguist)


MINISTRY OF JUSTICE


MINISTRY OF JUSTICE - TRAINING AND GUIDES

 * Ministry of Justice - Training and Guides

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