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Submitted URL: http://telusmobility.com/
Effective URL: https://www.telus.com/en/mobility/?redirected=yes_telusmobility_301
Submission: On May 18 via manual from CA — Scanned from CA
Effective URL: https://www.telus.com/en/mobility/?redirected=yes_telusmobility_301
Submission: On May 18 via manual from CA — Scanned from CA
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Skip to contentSkip to search Donate Text DONATE to 41010 to give $20 to Alberta wildfire relief. * Personal * Business * Small & Medium Business (1-100) * Commercial (101+) * Partner Solutions (Wholesale) * Health * Agriculture & Consumer Goods * Social Impact * Log in Log in Log in * Support Support Support * EN Select your language: * English * Français * QC Location * Alberta * British Columbia * Manitoba * New Brunswick * Newfoundland and Labrador * Northwest Territories * Nova Scotia * Nunavut * Ontario * Prince Edward Island * Quebec * Saskatchewan * Yukon * Mobility CloseProducts & Services Explore Mobility * Phones * Certified Pre-owned * Prepaid * Bring-It-Back™️ * Trade-In * Device Protection * SIM Cards * Plans * Bring Your Own Device * Add-ons Stream+ * Network & Coverage * Travel * Connected Devices * Certified Pre-owned * Tablets * Smartwatches * Accessories * Apple accessories Mobile InternetWireless Home Phone Deals & BundlesSwitch to TELUS -------------------------------------------------------------------------------- * Explore our featured offersCheck out the latest deals on Mobility, Home Security, Online Security and Health services. Shop amazing deals * Explore Apple at TELUSSave up to $810 with Bring-It-Back when you shop iPhone 14 family. Discover Apple on Canada’s most-awarded network. Shop Apple * Explore Google at TELUSDiscover Google Pixel devices, Google Buds Pro, Pixel Watch & more. Get yours on Canada’s most-awarded network. Shop Google * Security CloseProducts & Services * SmartHome Security * How it works * Plans * Recommend a plan * Blog * Products * Speak to an expert * Online Security * Plans * Prevention * Detection * Online help * Moving -------------------------------------------------------------------------------- * Do you know all that TELUS offers?Home automation, home security, emergency help for seniors: discover our plans and enjoy savings! See offers * Bundle and SaveSave money by combining your Internet, TV, home phone and mobility services. See the benefits of bundling * Home Services CloseProducts & Services Explore Home Services * TV & Streaming * TV Packages * Channels * Freeview * Stream+ * Hardware * 4K HDR * Applications * On Demand * maCommunauté * Internet * Internet Plans * TELUS PureFibre * Online Security * Internet for gaming * Wi-Fi * Mobile Internet * Home Phone * Home Phone Plans * Options * Online help * Quick troubleshooting * Online billing * Moving * Connect your building Refer a Friend -------------------------------------------------------------------------------- * Do you know all that TELUS offers?Home automation, home security, emergency help for seniors: discover our plans and enjoy savings! See offers * Bundle and SaveSave money by combining your Internet, TV, home phone and mobility services. See the benefits of bundling * Health CloseProducts & Services * TELUS Health MyCare™ * Counsellors * LivingWell Companion™ * Medical alert systems * In the home * On the go * On Apple Watch * Plans * TELUS Health Care Centres * Personalized care * For members * For everyone * Find a Care Centre Medical appointment access -------------------------------------------------------------------------------- * Do you know all that TELUS offers?Home automation, home security, emergency help for seniors: discover our plans and enjoy savings! See offers * Bundle and SaveSave money by combining your Internet, TV, home phone and mobility services. See the benefits of bundling * Worry less, live moreFeel confident and protected wherever life takes you. Get LivingWell Companion™ Go and save $180 on 1-year term. Waive the $35 activation fee when you order online. Shop now * Deals & Bundles * TELUS Privilege * My TELUS Search Button Cart has 0 itemsCart Cart has 0 itemsCart Donate Text DONATE to 41010 to give $20 to Alberta wildfire relief. Bring your own device and save $10 monthly for two years on any Unlimited 5G+ plan.Read legal footnote1 1. Home/ 2. Mobility Pause 1 2 3 * ENJOY PLANS WITH 25GB OF DATA FOR $65 PER MONTH Get our best talk, text and data plans for less when you bring your own device. Save big on Canada's most-awarded networkRead legal footnote2. Bring your own device * SAVE UP TO $320 AND EXPERIENCE THE MAGIC OF IPHONE 14 Save big on your new iPhone with Bring-It-BackRead legal footnote3. Plus, for just an extra $10 per month, share your plan’s data with a new Apple Watch. Shop iPhone 14 Discover Watch Series 8 * SWITCH TO SAMSUNG GALAXY S23 AND GET IT FOR JUST $10 PER MONTH Save up to $740 with Bring-It-BackRead legal footnote3 and get up to $160 in bill credits with Trade-InRead legal footnote4. Plus, until May 31, we’ll plant a tree when you buy an Android phoneRead legal footnote5. Shop Galaxy S23 -------------------------------------------------------------------------------- BUY AN ANDROID PHONE TO HELP GROW A HEALTHIER FUTURE Until May 31, we'll plant a tree when you purchase select Android phonesRead legal footnote5. Plus, double the impact with a bonus tree when you trade in your current deviceRead legal footnote6. Shop now Learn about our impact -------------------------------------------------------------------------------- SIMPLE NEW PLANS AND AN EASIER WAY TO PAY. ANY PHONE YOU WANT. ANY TIME. $0 UPFRONT. Finance your device over 24 months, from as little as $0 upfront plus tax with TELUS Easy Payment®. Shop devices SIMPLIFIED PLAN OPTIONS. Whether you want endless data for yourself, or a Talk & Text, find the perfect plan at TELUS. Shop plans SAVE MORE WITH TELUS FAMILY DISCOUNT. Save from $7.50 to $15 per month for every family member on your account. The more you add, the more you saveRead legal footnote7. About TELUS Family Discount -------------------------------------------------------------------------------- WE’RE OFFERING OUR CLIENTS MORE REWARDS WITH TELUS PRIVILEGE. Sign up with our rewards program and take advantage of a host of discounts, contests and gifts for the whole family - all year longRead legal footnote8. Discover TELUS Privilege -------------------------------------------------------------------------------- MORE WAYS TO GET THE LATEST PHONES FOR LESS. CHOOSE A CERTIFIED PRE-OWNED DEVICE AND SAVE. Enjoy Certified Pre-owned devices that are like new. Backed by a 1-year TELUS warranty, get the latest devices at prices you’ll love. Shop Certified Pre-owned GET OUR LOWEST MONTHLY PRICE WITH BRING-IT-BACKTM - NOW WITH CONVENIENT ONLINE RETURNS. Get that new phone feeling and save like you’ve never saved before by choosing to return your device at the end of your plan. Plus, now you can return your device online or by visiting us in-store. Enjoy our lowest monthly price with Bring-It-Back and TELUS Easy Payment. More about Bring-It-Back™️ -------------------------------------------------------------------------------- MOBILE SOLUTIONS FOR ALL YOUR NEEDS. GET HEALTHCARE FROM HOME. TELUS Health MyCare lets you see a doctorRead legal footnote9, counsellor or dietitian from your phoneRead legal footnote10, where and when it’s convenient for you. Get TELUS Health MyCare GET THE LATEST ACCESSORIES AT TELUS. Whether it’s flair for your smartphone or headphones and speakers for the perfect sound, shop the latest must-have accessories now. Shop accessories ENJOY FLEXIBLE OPTIONS WITH PREPAID PLANS. Our Prepaid plans keep you connected for less with no commitment, contracts or credit checks. See Prepaid Plans -------------------------------------------------------------------------------- STAY CONNECTED ON THE NETWORK THAT GIVES BACK. Our commitment to putting Canadians first by caring for our communities, along with our amazing people and world-leading technology are all great reasons to join TELUS. LET’S MAKE THE FUTURE FRIENDLY, TOGETHERTM From transforming our healthcare experience and revolutionizing agriculture to giving back to help connect Canadians in need, we’re making the world a better place. Explore our social impact ENJOY BLAZING-FAST SPEEDS ON OUR RELIABLE, AWARD-WINNING 5G NETWORK ACROSS CANADA Connect with your loved ones instantly and enjoy high-speed streaming and gaming on our reliable network. Plus, you’ll enjoy coverage in more urban, rural and remote communities than ever beforeRead legal footnote11. More about Canada’s largest network AN EASIER WAY TO MANAGE YOUR TELUS ACCOUNT With just a few taps you can manage your account, check and pay your bill, and get exclusive promotions through the new My TELUS app. Create a My TELUS account Fair Use Policy Close BE THE FIRST TO GET NEW DEALS ON PHONES, PLANS AND MORE. BE THE FIRST TO GET NEW DEALS ON PHONES, PLANS AND MORE. Sign up now Sign up now -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- VIEW TERMS AND CONDITIONS -------------------------------------------------------------------------------- 1. Current as of May 3, 2023. Credit only available for new activations with Bring Your Own Phone, when paired with an in-market 5G+ plan. Savings applied as a $10 monthly bill credit over the next 24 months. Available online only. Offer cannot be combined with other code-based offers. Offer is available for a limited time and subject to change without notice. Consumer accounts only. 2. Based on the total number of national awards received in recent years from independent companies specializing in mobility network intelligence and analytics. 3. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. Device purchased on the Bring it Back program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill. 4. Up to $160 trade in credit available to TELUS wireless customers who activate or renew on a Samsung Galaxy S23 smartphone on a 2 year plan and who trade in an eligible device. Trade-in a Samsung Galaxy S21 128GB valued at $160. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in. 5. For every successful activation or renewal made on select Android devices (Google, Samsung or Motorola) between May 8 - May 31, 2023, TELUS, in partnership with Android, will plant 1 tree up to a maximum of 45,000 trees. 6. Offer ends May 31, 2023. Offer is subject to change at TELUS’ sole discretion and can be withdrawn at any time without notice. “Until May 31, when you buy select Android devices, we’ll plant a tree*. Double your impact, we’ll plant a bonus tree when you trade in your current device” offer based on customers trading in a device with a minimum value of $25 and activating or renewing on a Google, Motorola or Samsung Smartphone on a 2 year TELUS Easy Payment plan. Eligible devices traded in will still receive their regular trade-in value and, in conjunction, we will plant 1 tree, up to a maximum of 45,000 trees. Devices traded online will receive Trade-in value in bill credits. Devices traded through a prepaid return shipping label will receive a prepaid virtual Mastercard within 10-15 business days of their device being evaluated. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in. 7. To be eligible for Family discounts, at least two subscribers on an account must be on an unlimited plan. Only the subscribers on unlimited plans are eligible to receive the discounts. Discounts are as follows: $7.50 per line per month for two lines, $10 per line per month for three lines and $15 per line per month for four to nine lines. Discounts will be updated when subscribers are added or removed on an account. Consumer accounts only. 8. The TELUS Privilege program is reserved for customers who are subscribed to an Internet service, OPTIK TV or a consumer postpaid mobility plan from TELUS in Quebec and who sign up at telus.com/telusprivilege. Limited to one access by mobile phone number or by TELUS residential services account in Quebec. 9. Doctor consultations are available at no cost for AB, BC, SK & ON residents who are covered under their respective provincial insurance plan. For ON, OHIP is currently providing access to telehealth, but this may be subject to change. 10. Counsellors and dietitians only available in BC, AB & ON. 11. Network speeds vary with location, signal and customer device and customer rate plan. Compatible device required. Coverage areas are approximate. Actual coverage, network services and technology can vary and are subject to change. -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- TERMS AND CONDITIONS -------------------------------------------------------------------------------- MY TELUS IS THE BEST WAY TO MANAGE YOUR ACCOUNT. Log inLog in SupportSupport Find a store Find a store Contact usContact us -------------------------------------------------------------------------------- The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsDesktop sharingOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise Log in SupportSupport Find a store Find a store Contact usContact us -------------------------------------------------------------------------------- TERRITORIAL ACKNOWLEDGEMENT The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation. -------------------------------------------------------------------------------- COMPANY About Us Careers Media Policies / Regulatory Security Social Impact Diversity and Inclusion -------------------------------------------------------------------------------- HELP Accessibility COVID-19 TELUS Service Status Neighbourhood Order Status User Terms Desktop sharing -------------------------------------------------------------------------------- LEGAL Privacy / Cookies TELUS & CRTC Wireless Code TELUS & CRTC Internet Code Internet Code, Simplified Wireless Code, Simplified Service Terms -------------------------------------------------------------------------------- OTHER TELUS PROPERTIES Social Impact TELUS Digital TELUS Procurement TELUS International TELUS Webmail TELUS Wise -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ©2023 TELUS function assign() { [native code] } MinimizeClose chat Welcome -------------------------------------------------------------------------------- A quick and easy way to find information and manage your account, 24/7. If our virtual assistant can’t help, it will connect you to a live agent. ARE YOU CURRENTLY A TELUS CUSTOMER? Yes No This Chat session will be recorded in accordance with the TELUS Privacy Commitment.