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Submission: On February 14 via manual from US — Scanned from DE
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* Terms of use
* Privacy policy
* Acceptable use policy
PRIVACY POLICY
Effective date: February 17, 2023
At ZocDoc, Inc. (“Zocdoc,” “we,” or “us”), we are committed to protecting your
privacy, and we take great care with your personal information that we gather
when you access or use Zocdoc.com and related websites, applications, and
services owned and operated by Zocdoc and that link to this Privacy Policy
(collectively, the “Services”). This Privacy Policy is meant to help those that
use our Services to explore providers or book appointments (“Users”) and
doctors, dentists, or other healthcare specialists, professionals, providers,
organizations or agents, or affiliates thereof that use our marketing services
(“Healthcare Providers,” and collectively with Users, “you,” or “your”)
understand how we treat your personal information.BY USING OR ACCESSING THE
SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU ACCEPT THE PRACTICES AND
POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT THAT WE WILL
COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS. IF YOU DO NOT
AGREE WITH THIS PRIVACY POLICY, YOU MAY NOT USE THE SERVICES. IF YOU USE THE
SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS
YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR
ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.
Any use of Zocdoc’s Services is at all times subject to the Agreement (as the
term “Agreement” is defined in our Terms of Use, which incorporates this Privacy
Policy). You may print a copy of this Privacy Policy by clicking here. Thank you
so much for choosing Zocdoc.
PRIVACY POLICY TABLE OF CONTENTS
* HIPAA AND PHI
* PERSONAL DATA
* USER PERSONAL DATA
* CATEGORIES OF PERSONAL DATA WE COLLECT
* CATEGORIES OF SOURCES OF PERSONAL DATA
* COMMERCIAL OR BUSINESS PURPOSES FOR COLLECTING DATA
* HOW WE SHARE YOUR PERSONAL DATA
* HEALTHCARE PROVIDER PERSONAL DATA
* CATEGORIES OF PERSONAL DATA WE COLLECT
* CATEGORIES OF SOURCES OF PERSONAL DATA
* COMMERCIAL OR BUSINESS PURPOSES FOR COLLECTING DATA
* HOW WE SHARE YOUR PERSONAL DATA
* TRACKING TOOLS, ADVERTISING AND OPT-OUT
* DATA SECURITY AND RETENTION
* CHILDREN’S PRIVACY
* HOW WE USE INFORMATION THAT IS NEITHER PERSONAL DATA NOR PHI
* CONTROLLING YOUR PERSONAL DATA & NOTIFICATIONS
* CALIFORNIA RIGHTS & DISCLOSURES
* VIRGINIA RIGHTS & DISCLOSURES
* COLORADO RIGHTS & DISCLOSURES
* EXERCISING YOUR RIGHTS
* CHANGES TO THIS PRIVACY POLICY
* CONTACT INFORMATION
HIPAA AND PHI
Certain demographic, health and/or health-related information that Zocdoc
collects about Users as part of providing the Services to our Healthcare
Providers may be “protected health information” or “PHI” and governed by the
Health Insurance Portability and Accountability Act and its implementing
regulations (“HIPAA”). Specifically, when (i) Zocdoc is providing
administrative, operational, and other services to a Health Care Provider and
this Healthcare Provider is a “Covered Entity” (as such term is defined in
HIPAA); and (ii) in order to provide those services, Zocdoc receives
identifiable information about a User on behalf of the Healthcare Provider,
Zocdoc is acting as a “Business Associate” (as such term is defined in HIPAA) of
the Health Care Provider, and this identifiable information is regulated as PHI.
HIPAA provides specific protections for the privacy and security of PHI and
restricts how PHI is used and disclosed. Please read the Notice of Privacy
Practices of your Health Provider to understand how your PHI can be used and
disclosed. HIPAA does not apply to Personal Data (defined below) that is not
PHI. Personal data that a User provides to Zocdoc when Zocdoc is not acting as a
Business Associate is not PHI. To provide just a few examples, when you (i)
create an account, (ii) search for Healthcare Providers or available
appointments with Healthcare Providers, (iii) complete general medical history
forms that are not required by or provided by a particular Healthcare Provider
(“General Medical History Forms”), (iv) post reviews, or (v) provide device/IP
Information or Web Analytics information by browsing our websites (see below).
PERSONAL DATA
The following subsections detail the categories of Personal Data that we collect
and have collected over the past twelve (12) months. “Personal Data” means any
information that identifies or relates to a particular individual and also
includes information referred to as “personally identifiable information” or
“personal information” under applicable data privacy laws, rules, or
regulations. For each category of Personal Data, these subsections also set out
the source of that Personal Data, our commercial or business purpose for
collecting that Personal Data, and the categories of third parties with whom we
share that Personal Data. More information regarding those sources and
categories are set forth below.
COVID-19 DATA
Personal Data that a User provides to Zocdoc for the purpose of Covid-19 vaccine
scheduling may be shared with local, state, and federal public health
authorities. These authorities may require or request information maintained by
Zocdoc in connection with your appointments to receive the Covid-19 vaccination.
By using this service, you agree that Zocdoc may provide any data related to
your Covid-19 vaccine to government authorities and that the data sent to those
authorities may contain Personal Data.
USER PERSONAL DATA
THE FOLLOWING SUBSECTIONS APPLY ONLY TO USERS. IF YOU ARE A HEALTHCARE PROVIDER,
PLEASE SEE THE HEALTHCARE PROVIDER PERSONAL DATA SECTION BELOW.
CATEGORIES OF PERSONAL DATA WE COLLECT
Category of Personal Data
Examples of Personal Data Collected
Source
Third Parties With Whom We Share Data For Business Purposes
Payment Information
* Payment card type
* Last four digits of payment card
* Billing contact
* Billing email
* You
Service Providers (specifically, our current payment processing partner, Stripe,
Inc. (“Stripe”)
Device/IP Information
* IP address
* Device ID
* Domain server
* Type of device/operating system/browser used to access the Services
* You
* Third Parties
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Services
Web Analytics
* Web page interactions
* Referring webpage/source through which you access the Services
* Non-identifiable request IDs
* Statistics associated with the interaction between device or browser and the
Services
* You
* Third Parties
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Service
Geolocation Data
* IP address-based location information
* You
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Service
Other Identifying Information That You Voluntarily Choose to Provide
* Unique identifiers such as passwords
* Personal Data in emails, letters, or other communications you send to us
* You
* Service Providers
User Contact Data
* First and last name
* E-mail
* Phone number
* Mailing address
* You
* Service Providers
* Ad Networks
* Healthcare Providers
* Insurance Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
User Demographic Data
* Gender and/or gender identity
* Age
* Date of birth
* Zip code
* Race
* Sexual orientation
You
* Service Providers
* Ad Networks
* Healthcare Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
Medical Data
* Health conditions
* Healthcare Providers visited
* Reasons for visit
* Dates of visit
* Medical history and health information you provide us
* You
* Service Providers
* Healthcare Providers
* Insurance Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
Insurance Information
* Insurance carrier
* Insurance plan
* Member ID
* Group ID
* Payer ID
* You
* Service Providers
* Healthcare Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
Booking Appointment Data
* Appointment date/time
* Provider information
* Appointment procedure
* Whether or not user is a new patient for a particular provider
* You
* Third Parties
* Service Providers
* Analytics Partners
* Healthcare Providers
* Health Information Exchanges
Social Network Data
* E-mail
* Phone number
* Username
* IP address
* Device ID
* You
* Third Parties
* Service Providers
* Ad Networks
* Parties You Authorize, Access or Authenticate
Categories of Data that may be Considered “Sensitive” Under certain privacy laws
* Health information, such as:
* Health conditions
* Healthcare Providers visited
* Reasons for visit
* Dates of visit
* Medical history and health information you provide us
* You
* Service Providers
* Healthcare Providers
* Insurance Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
* Sexual orientation
* You
* Service Providers
* Ad Networks
* Healthcare Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
* Unique identifiers such as your account login and password
* You
* Service Providers /li>
CATEGORIES OF SOURCES OF PERSONAL DATA
Categories of Sources of Personal Data
From You
When You Provide Information Directly to Us
* When you create an account or use our interactive tools and services, such as
searching for Healthcare Providers or available appointments with Healthcare
Providers and completing Medical History Forms prior to Healthcare Provider
appointments.
* When you voluntarily provide information in free-form text boxes through the
Services or through responses to surveys and questionnaires, or post reviews.
* When you send us an email or otherwise contact us.
When Personal Data is Automatically Collected When You Use the Services
* Through Cookies (defined below).
* If you download and install certain applications and software we make
available, we may receive and collect information transmitted from your
computing device for the purpose of providing you the relevant Services, such
as information regarding when you are logged on and available to receive
updates or alert notices.
* If you download our mobile application or use a location-enabled browser, we
may receive information about your location and mobile device, as applicable.
From Third Parties
Service Providers
* We may use service providers to analyze how you interact and engage with the
Services, or to help us provide you with customer support.
* We may use service providers to obtain information to generate leads and to
create user profiles.
Analytics Partners
* We may work with analytics partners to provide us analytics on website
traffic or the usage of the Services.
* We use this data to optimize and market our Services.
Healthcare Providers
* We may receive certain data from your Healthcare Provider(s) to facilitate
booking appointments.
Social Networks
* If you provide your social network account credentials to us or otherwise
sign in to the Services through a third-party site or service, you understand
some content and/or information in those accounts may be transmitted into
your account with us.
Advertising Partners
* We receive information about you from some of our service providers who
assist us with marketing or promotional services related to how you interact
with our Services, advertisements or communications.
COMMERCIAL OR BUSINESS PURPOSES FOR COLLECTING DATA
* PROVIDING, CUSTOMIZING, AND IMPROVING THE SERVICES
* Creating and managing your account or other user profiles.
* Billing our healthcare provider clients.
* Providing you with the products, services, and information you request.
* Meeting or fulfilling the reason you provided the information to us.
* Providing support and assistance for the Services.
* Improving the Services, including testing, research, internal analytics,
and product development.
* Personalizing the Services, website content, and communications based on
your preferences.
* Fraud protection, security, and debugging.
* MARKETING THE SERVICES
* Marketing and selling the Services.
* Showing you advertisements, including interest-based or online behavioral
advertising.
* CORRESPONDING WITH YOU
* Responding to correspondence that we receive from you, contacting you when
necessary or requested, including to remind you of an upcoming appointment,
and sending you information about Zocdoc or the Services.
* Sending emails and other communications that display content that we think
will interest you and according to your preferences including notifying you
about certain resources, Healthcare Providers or Services.
* LEGAL REQUIREMENTS
* Fulfilling our legal obligations under applicable law, regulation, court
order or other legal process, such as preventing, detecting and
investigating security incidents and potentially illegal or prohibited
activities.
* Protecting the rights, property or safety of you, Zocdoc or another party.
* Enforcing any agreements with you.
* Responding to claims that any posting or other content violates third-party
rights.
* Resolving disputes.
HOW WE SHARE YOUR PERSONAL DATA
In certain circumstances, we may share your Personal Data with the following
categories of service providers and other third parties for the indicated
business purposes:
Categories of Third Parties With Whom We Share Personal Data
Business Purpose for Sharing Data
Service Providers
Payment Processors
* Our payment processing partner (currently Stripe, Inc. (“Stripe”)) collects
your voluntarily provided payment card information necessary to process your
payment.
* Please see Stripe’s terms of service and privacy policy for information on
its use and storage of Personal Data.
Security and Fraud Prevention Consultants
* Detecting security incidents, protecting against malicious, deceptive,
fraudulent, or illegal activity, and prosecuting those responsible for that
activity.
Hosting, Technology and Communications Providers;
Fulfillment Providers;
Data Storage Providers;
Analytics Providers;
Insurance Verification Providers;
Staff Augmentation Personnel
* To perform operational services (such as hosting, billing, fulfillment, data
storage, security, insurance verification, web service analytics) and/or make
certain services, features or functionality available to our Users.
* Debugging to identify and repair errors that impair intended functionality.
* Short-term, transient use of Personal Data that is not used by another party
to build a User profile or otherwise alter your user experience outside the
current interaction.
* Performing services on our behalf, including maintaining or servicing
accounts, providing customer service, processing or fulfilling orders and
transactions, verifying customer information, processing payments, providing
financing, providing advertising or marketing services, providing analytic
services, or providing similar services on behalf of the business or service
provider.
* Undertaking internal research for technological development and
demonstration.
* Undertaking activities to verify or maintain the quality or safety of our
Services.
Selected Recipients
Analytics Partners
* To track how users found or were referred to the Services and otherwise
interact with the Services.
Ad Networks
* Ad customizing and serving.
* Auditing related to a current interaction and concurrent transactions,
including, but not limited to, counting ad impressions to unique visitors,
verifying positioning and quality of ad impressions, and auditing compliance
with this specification and other standards.
Healthcare Providers
* Healthcare Providers with whom Users choose to schedule through the Services.
For example, if you complete a Medical History Form using the Services in
advance of an appointment and elect to share it with your selected Healthcare
Provider.
* If you choose to use the applicable Services, Healthcare Providers in order
to enable them to refer you to, and make appointments with, other Healthcare
Providers on your behalf or to perform analyses on potential health issues or
treatments.
* In the event of an emergency.
Insurance Providers
* To determine eligibility and cost-sharing obligations and to otherwise obtain
benefit plan information on your behalf.
Health Information Exchanges
* Health Information Exchanges and related organizations that collect and
organize User information (such as Regional Health Information Organizations)
to make your information more securely and easily accessible to your
Healthcare Providers. The goal of such organizations is to facilitate access
to health information to improve the safety, quality, and efficiency of
patient-centered care. More information on Health Information Exchanges can
be found here
Parties You Authorize, Access or Authenticate
Other Users
* Any information that you may reveal in a review posting or online discussion,
or forum is intentionally open to the public and is not in any way private.
We recommend that you carefully consider whether to disclose any Personal
Data in any public posting or forum. What you have written may be seen and/or
collected by third parties and may be used by others in ways we are unable to
control or predict. You can learn more about our reviews process at
zocdoc.com/verified reviews.
Third-Party Business Partners You Access Through the Services
* We will share certain Personal Data if you choose to use any service to log
in to the Services./li>
* To meet or fulfill the reason you provided the information to us.
HEALTHCARE PROVIDER PERSONAL DATA
THE FOLLOWING SUBSECTIONS APPLY ONLY TO HEALTHCARE PROVIDERS. IF YOU ARE A USER,
PLEASE SEE THE USER PERSONAL DATA SECTION ABOVE.
CATEGORIES OF PERSONAL DATA WE COLLECT
Category of Personal Data
Examples of Personal Data Collected
Source
Third Parties With Whom We Share Data For Business Purposes
Payment Information
* Payment card type
* Last four digits of payment card
* Billing contact
* Billing email
* You
* Service Providers (specifically, our current payment processing partner,
Stripe, Inc. (“Stripe”)
Device/IP Information
* IP address
* Device ID
* Domain server
* Type of device/operating system/browser used to access the Services
* You
* Third Parties
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Services
Web Analytics
* webpage interactions
* Referring webpage/source through which you access the Services
* Non-identifiable request IDs
* Statistics associated with the interaction between device or browser and the
Services
* You
* Third Parties
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Services
Geolocation Data
* IP address-based location information
* You
* Third Parties
* Service Providers
* Analytics Partners
* Ad Networks
* Third-Party Business Partners You Access Through the Services
Other Identifying Information That You Voluntarily Choose to Provide
* Unique identifiers such as passwords
* Personal Data in emails or letters you send to us
* Personal information that you disclose over the phone
* You
* Service Providers
Healthcare Provider Contact Data
* First and last name
* E-mail
* Phone number
* Mailing address
* You
* Third Parties
* Service Providers
* Ad Networks
* Healthcare Providers
* Insurance Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
Healthcare Provider Demographic Data
* Gender and/or gender identity
* Age
* Date of birth
* Zip code
* Race
* Sexual orientation
* Spoken language
* You
* Third Parties
* Service Providers
* Ad Networks
* Healthcare Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
Professional License Information
* Professional licenses
* Education history
* Specialties and certifications
* You
* Third Parties
* Service Providers
Categories of data that may be considered “Sensitive” under certain privacy laws
* Sexual orientation
* You
* Third Parties
* Service Providers
* Ad Networks
* Healthcare Providers
* Health Information Exchanges
* Parties You Authorize, Access or Authenticate
* Unique identifiers such as your account login and password
* You
* Service Providers
CATEGORIES OF SOURCES OF PERSONAL DATA
Categories of Sources of Personal Data
From You
When You Provide Information Directly to Us
* When you create an account.
* When you send us an email or otherwise contact us.
When Personal Data is Automatically Collected When You Use the Services
* Through Cookies (defined below).
* If you download and install certain applications and software we make
available, we may receive and collect information transmitted from your
computing device for the purpose of providing you the relevant Services, such
as information regarding when you are logged on and available to receive
updates or alert notices.
* If you download our mobile application or use a location-enabled browser, we
may receive information about your location and mobile device, as applicable.
From Third Parties
Service Providers
* We may use service providers to analyze how you interact and engage with the
Services, or to help us provide you with customer support.
* We may use service providers to obtain information to generate leads and to
create user profiles.
Analytics Partners
* We may work with analytics partners to provide us analytics on website
traffic or the usage of the Services.
* We use this data to optimize and market our Services.
Government or Public Records
* We may use government or other public records for onboarding or verifying
Healthcare Providers.
Advertising Partners
* We receive information about you from some of our service providers who
assist us with marketing or promotional services related to how you interact
with our Services, advertisements, or communications.
COMMERCIAL OR BUSINESS PURPOSES FOR COLLECTING DATA
* PROVIDING, CUSTOMIZING, AND IMPROVING THE SERVICES
* Creating and managing your account or other user profile.
* Producing invoices and billing statements for our clients.
* Providing you with the products, services, and information you request.
* Meeting or fulfilling the reason you provided the information to us.
* Providing support and assistance for the Services.
* Improving the Services, including testing, research, internal analytics,
and product development.
* Personalizing the Services, website content, and communications based on
your preferences.
* Fraud protection, security, and debugging.
* MARKETING THE SERVICES
* Marketing and selling the Services.
* Showing you advertisements, including interest-based or online behavioral
advertising.
* CORRESPONDING WITH YOU
* Responding to correspondence that we receive from you, contacting you when
necessary or requested, including to remind you of an upcoming appointment,
and sending you information about Zocdoc or the Services.
* Sending emails and other communications that display content that we think
will interest you and according to your preferences including notifying you
about certain resources, Healthcare Providers, or services.
* LEGAL REQUIREMENTS
* Fulfilling our legal obligations under applicable law, regulation, court
order, or other legal processes, such as preventing, detecting, and
investigating security incidents and potentially illegal or prohibited
activities.
* Protecting the rights, property, or safety of you, Zocdoc, or another
party.
* Enforcing any agreements with you.
* Responding to claims that any posting or other content violates third-party
rights.
* Resolving disputes.
* ONBOARDING VERIFICATION
* Confirming providers have the necessary credentials to practice in the
state where advertised.
HOW WE DISCLOSE YOUR PERSONAL DATA
In certain circumstances, we may disclose your Personal Data to the following
categories of service providers and other third parties for the indicated
business purposes:
Categories of Third Parties With Whom We Share Personal Data
Business Purpose for Sharing Data
Service Providers
Payment Processors
* Our payment processing partner (currently Stripe, Inc. (“Stripe”)) collects
your voluntarily provided payment card information necessary to process your
payment.
* Please see Stripe’s terms of service and privacy policy for information on
its use and storage of Personal Data.
Security and Fraud Prevention Consultants
* Detecting security incidents, protecting against malicious, deceptive,
fraudulent, or illegal activity, and prosecuting those responsible for that
activity.
Hosting, Technology, and Communications Providers;
Fulfillment Providers;
Data Storage Providers;
Analytics Providers;
Insurance Verification Providers;
Staff Augmentation Personnel
* To perform operational services (such as hosting, billing, fulfillment, data
storage, security, insurance verification, web service analytics) and/or make
certain services, features or functionality available to our Users.
* Debugging to identify and repair errors that impair existing intended
functionality.
* Short-term, transient use of Personal Data that is not used by another party
to build a User profile or otherwise alter your user experience outside the
current interaction.
* Performing services on our behalf, including maintaining or servicing
accounts, providing customer service, processing or fulfilling orders and
transactions, verifying customer information, processing payments, providing
financing, providing advertising or marketing services, providing analytic
services, or providing similar services on behalf of the business or service
provider.
* Undertaking internal research for technological development and
demonstration.
* Undertaking activities to verify or maintain the quality or safety of our
Services.
Selected Recipients
Analytics Partners
* To track how users found or were referred to the Services and otherwise
interact with the Services.
Ad Networks
* Ad customizing and serving.
* Auditing related to a current interaction and concurrent transactions,
including, but not limited to, counting ad impressions to unique visitors,
verifying positioning and quality of ad impressions, and auditing compliance
with this specification and other standards.
Health Information Exchanges
* Health Information Exchanges and related organizations that collect and
organize User information (such as Regional Health Information Organizations)
to make your information more securely and easily accessible to your
Healthcare Providers. The goal of such organizations is to facilitate access
to health information to improve the safety, quality, and efficiency of
patient-centered care. More information on Health Information Exchanges can
be found here
Parties You Authorize, Access, or Authenticate
Third-Party Business Partners You Access Through the Services
* We will share certain Personal Data if you choose to use any service to log
in to the Services.
* To meet or fulfill the reason you provided the information to us.
THE FOLLOWING SECTIONS APPLY TO ONLY TO USERS.
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction
with any of the activities set forth under “Meeting Legal Requirements and
Enforcing Legal Terms” in the “Our Commercial or Business Purposes for
Collecting Personal Data” sections above.
Business Transfers
All Personal Data may be transferred to a third party if we undergo a merger,
acquisition, bankruptcy, or other transaction in which that third party assumes
control of our business (in whole or in part). Should one of these events occur,
we will make reasonable efforts to notify you before your information becomes
subject to different privacy and security policies and practices.
Data that is Not Personal Data
We may create aggregated and/or de-identified data from the Personal Data we
collect, including by removing information that makes the data personally
identifiable to a particular user. We may use such aggregated, de-identified, or
anonymized data and share it with third parties for our lawful business
purposes, including to analyze, build, and improve the Services and promote our
business, provided that we will not share such data in a manner that could
identify you.
TRACKING TOOLS, ADVERTISING, AND OPT-OUT
The following sections provide additional information about how we collect your
Personal Data.
Information Collected Automatically
The Services use cookies and similar technologies such as pixel tags, web
beacons, clear GIFs, mobile identifiers, and JavaScript (collectively,
“Cookies”) to enable our servers to recognize your web browser and tell us how
and when you visit and use our Services. We do this to analyze trends, learn
about and advertise to our user base, and operate and improve our Services. For
example, we use Cookies to tailor the Services or customize advertisements by
tracking navigation habits, measuring performance, storing authentication status
so re-entering credentials is not required, customizing user experiences with
the Services, and for analytics and fraud prevention. Cookies are small pieces
of data – usually text files – placed on your computer, tablet, phone, or
similar device when you use that device to visit our Services. We may also
supplement the information we collect from you with information received from
third parties, including third parties that have placed their own Cookies on
your device(s).
We use the following types of Cookies:
* Essential Cookies. Essential Cookies are required to provide you with
features or services you have requested. For example, certain Cookies enable
you to log into the secure areas of our Services. Disabling these Cookies may
make certain features and services unavailable.
* Functional Cookies. Functional Cookies are used to record your choices and
settings regarding our Services, maintain your preferences over time and
recognize you when you return to our Services. These Cookies help us to
personalize our content for you, greet you by name, and remember your
preferences (for example, your choice of language or region).
* Performance/Analytical Cookies. Performance/Analytical Cookies allow us to
understand how visitors use our Services such as by collecting information
about the number of visitors to the Services, what pages visitors view on our
Services, how long visitors are viewing pages on the Services, mouse clicks,
mouse movements, scrolling activity, and text typed into the Services.
Performance/Analytical Cookies also help us measure the performance of our
advertising campaigns to help us improve our campaigns and the content for
those who engage with our advertising. For example, Google Inc. (“Google”)
uses cookies in connection with its Google Analytics services. Google’s
ability to use and share information collected by Google Analytics about your
visits to the Services is subject to the Google Analytics Terms of Use and
the Google Privacy Policy. You have the option to opt-out of Google’s use of
cookies by visiting the Google advertising opt-out page or the Google
Analytics Opt-out Browser Add-on page.
* Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data
about your online activity and identify your interests to provide advertising
that we believe is relevant to you. For more information about this, please
see the section below titled “Information about Interest-Based
Advertisements.”
* Web BeaconsWeb Beacons (e.g., clear GIFs or pixel tags) are tiny graphic
image files embedded in a webpage or email that may be used to collect
information about the use of our Services, the web services of selected
advertisers, and the emails, special promotions, or newsletters that we send.
The information collected by Web Beacons allows us to analyze how many people
are using the Services, using selected publishers’ web services or opening
emails, and for what purpose. Also, it allows us to enhance our
interest-based advertising (discussed further below).
* Mobile Device IdentifiersMobile device identifiers help Zocdoc learn more
about our Users’ demographics and internet behaviors. Mobile device
identifiers are data stored on mobile devices that may track mobile devices
and data, activities occurring on and through it, and the applications
installed on it. Mobile device identifiers enable the collection of Personal
Data, such as media access control, address, location, and tracking data,
including without limitation IP address, domain server, type of device(s)
used to access the Services, web browser(s) used to access the Services,
referring webpage or other source through which you accessed the Services,
other statistics, and information associated with the interaction between
your browser or device and the Services.
* Cross Device Matching. To determine if users have interacted with content
across multiple devices and to match such devices, we may work with partners
who analyze device activity data and/or rely on your information (including
demographic, geographic, and interest-based data). We may also provide
de-identified data to these partners to supplement this analysis. Based on
this data, we may display targeted advertisements across devices that we
believe are associated or use this data to further analyze usage of Services
across devices.
You can decide whether or not to accept Cookies through your internet browser’s
settings. Most browsers have an option for turning off the Cookie feature, which
will prevent your browser from accepting new Cookies, as well as (depending on
your browser software) allowing you to decide on acceptance of each new Cookie
in a variety of ways. You may also be able to reject mobile device identifiers
by activating the appropriate setting on your mobile device. You can also delete
all Cookies that are already on your computer. Although you are not required to
accept Zocdoc’s Cookies, if you block, reject, or delete them, you may have to
manually adjust some preferences every time you access the Services, as some
functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences”
or “options” section of your browser’s menu. To find more information about
Cookies, including how to manage and delete Cookies, please visit here.
Your browser may offer you a “Do Not Track” option, which allows you to signal
to operators of websites and web applications, and services that you do not wish
such operators to track certain of your online activities over time and across
different websites. Not all browsers offer a Do Not Track option, and there is
currently no industry consensus as to what constitutes a Do Not Track signal.
Please note that, for these reasons and because of our use of Cookies, our
Services, like many website operators, do not support “Do Not Track” requests
sent from a browser at this time. To find out more about “Do Not Track,” you can
visit here.
Information about Interest-Based Advertisements
We may serve advertisements, and also allow third-party ad networks, including
third-party ad servers, ad agencies, ad technology vendors and research firms,
to serve advertisements through the Services. These advertisements may be
targeted to users who fit certain general profile categories or display certain
preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based
Ads (including Personal Data) may be provided to us by you or derived or
inferred from the online activity or usage patterns of particular users on the
Services and/or services of third parties. Such information may include IP
address, mobile device ID, operating system, browser, webpage interactions,
geographic location, and demographic information, such as gender and age range.
Such information may be gathered through tracking users’ activities across time
and unaffiliated properties, including when you leave the Services. To
accomplish this, we or our service providers may deliver Cookies, including Web
Beacons, from an ad network to you through the Services. Web Beacons allow ad
networks to provide anonymized, aggregated auditing, research and reporting for
us and for advertisers. This information helps Zocdoc learn more about our
Users’ demographics and internet behaviors. Web Beacons also enable ad networks
to serve targeted advertisements to you when you visit other websites. Web
Beacons allow ad networks to view, edit or set their own Cookies on your
browser, just as if you had requested a webpage from their site.
We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory
Principles for Online Behavioral Advertising. Through the DAA and Network
Advertising Initiative (“NAI”), several media and marketing associations have
developed an industry self-regulatory program to give users a better
understanding of and greater control over ads that are customized based on a
user’s online behavior across different websites and properties. To make choices
about Interest-Based Ads from participating third parties, including to opt-out
of receiving behaviorally targeted advertisements from participating
organizations, please visit the DAA’s or NAI’s User opt-out pages, which are
located here, or install the DAA’s AppChoice app (for iOS; for Android) on your
mobile computing device. When you use these opt-out features, an “opt-out”
Cookie will be placed on your computer, tablet, or mobile computing device,
indicating that you do not want to receive Interest-Based Ads from NAI or DAA
member companies. If you delete Cookies on your computer, tablet, or mobile
computing device, you may need to opt-out again. For information about how to
opt out of Interest-Based Ads on mobile devices, please visit here. You will
need to opt out of each browser and device for which you desire to apply these
opt-out features.
Please note that even after opting out of Interest-Based Ads, you may still see
Zocdoc advertisements that are not interest-based (i.e., not targeted toward
you). Also, opting out does not mean that Zocdoc is no longer using tracking
tools. Zocdoc may still collect information about your use of the Services even
after you have opted out of Interest-Based Ads and may still serve
advertisements to you via the Services based on information collected via the
Services.
DATA SECURITY
The security of your Personal Data is important to us. We seek to protect your
Personal Data from unauthorized access, use, and disclosure using appropriate
physical, technical, organizational, and administrative security measures based
on the type of Personal Data and how we process that data. We endeavor to follow
generally accepted industry standards to protect the Personal Data submitted to
us, both during transmission and in storage. For example, the Services use
industry-standard Secure Sockets Layer (SSL) technology to allow for the
encryption of Personal Data. We store and process your information on our
servers in the United States and abroad. We maintain what we consider
industry-standard backup and archival systems. You should also help protect your
data by appropriately selecting and protecting your password and/or other
sign-on mechanisms; limiting access to your computer or device and browser; and
signing off after you have finished accessing your account. Although we work to
protect the security of your account and other data that we hold in our records,
for example, by making good faith efforts to store Personal Data in a secure
operating environment that is not open to the public, please be aware that no
method of transmitting data over the Internet or storing data is completely
secure. We cannot and do not guarantee the complete security of any data you
share with us, and except as expressly required by law, we are not responsible
for the theft, destruction, loss, or inadvertent disclosure of your information
or content.
If at any time during or after our relationship, we believe that the security of
your Personal Data may have been compromised, we may seek to notify you of that
development. If a notification is appropriate, we will endeavor to notify you as
promptly as possible under the circumstances. If we have your e-mail address, we
may notify you by e-mail to the most recent e-mail address you have provided us
in your account profile. Please keep your e-mail address in your account up to
date. You can update that e-mail address anytime in your account profile. If you
receive a notice from us, you can print it to retain a copy. To receive these
notices, you must check your e-mail account using your computer or mobile device
and email application software. You consent to our use of e-mail as a means of
such notification. If you prefer for us to use the U.S. Postal Service to notify
you in this situation, please e-mail us at Privacy-Notice@zocdoc.com. Please
include your address when you submit your request. You can make this election at
any time, and it will apply to notifications we make after a reasonable time
thereafter for us to process your request. You may also use this e-mail address
to request a print copy, at no charge, of an electronic notice we have sent to
you regarding a compromise of your Personal Data.
DATA RETENTION
We retain Personal Data about you as necessary to provide our Services or to
perform our business or commercial purposes for collecting your Personal Data.
When establishing a retention period for specific categories of data, we
consider who we collected the data from, our need for the Personal Data, why we
collected the Personal Data, and the sensitivity of the Personal Data. In some
cases, we retain Personal Data for longer, if doing so is necessary to comply
with our legal obligations, resolve disputes or collect fees owed, provide our
Services, or is otherwise permitted or required by applicable law, rule or
regulation. We may further retain information in an anonymous or aggregated form
where that information would not identify you personally.
For example:
* We retain your account information and credentials for as long as you have an
account with us.
* We retain your device/IP data for as long as we need it to ensure that our
systems are working appropriately, effectively, and efficiently.
* We retain any protected health information (“PHI”) consistent with our
obligations under our Business Associate Agreements with Covered Entities and
HIPAA.
CHILDREN’S PRIVACY
The Services are not directed to or intended for use by children under 13 years
of age. If you are a child under the age of 13, please do not attempt to
register for or otherwise use the Services or send us any Personal Data. By
accessing, using, and/or submitting information to or through the Services, you
represent that you are over the age of 13. As noted in the Terms of Use, we do
not knowingly collect or solicit Personal Data from children under the age of
13. If we learn that we have received any Personal Data directly from a child
under age 13 without first receiving their parent’s verified consent, we will
use that Personal Data only to respond directly to that child (or their parent
or legal guardian) to inform the child that they cannot use the Services. We
will then subsequently delete that child’s Personal Data. If you believe that a
child under 13 may have provided us with Personal Data, please contact us at
Privacy@zocdoc.com.
If you are between the age thirteen (13) and the age of majority in your place
of residence, you may use the Services only with the consent of or under the
supervision of your parent or legal guardian. If you are a parent or legal
guardian of a minor child, you may, in compliance with the Agreement, use the
Services on behalf of such minor child. Any information that you provide us
while using the Services on behalf of your minor child will be treated as
Personal Data as otherwise provided herein.
If you use the Services on behalf of another person, regardless of age, you
agree that Zocdoc may contact you for any communication made in connection with
providing the Services or any legally required communications. You further agree
to forward or share any such communication with any person for whom you are
using the Services on behalf.
HOW WE USE INFORMATION THAT IS NEITHER PERSONAL DATA NOR PHI
Certain information that Zocdoc collects may be neither Personal Data nor PHI,
including information that does not include any identifiable information at
collection or which we have de-identified and/or aggregated from Personal Data
or PHI. We may use this information for any purpose permitted by applicable law,
including but not limited to purposes of better understanding who uses Zocdoc
and how we can deliver a better digital healthcare experience.
CONTROLLING YOUR PERSONAL DATA & NOTIFICATIONS
If you are a registered user of the Services, you can modify certain Personal
Data or account information by logging in and accessing your account. If you
wish to close your account, please e-mail us at Privacy@zocdoc.com. Zocdoc will
use reasonable efforts to delete your account as soon as reasonably possible.
Please note, however, that Zocdoc reserves the right to retain information from
closed accounts consistent with our internal data retention policies and
procedures.
You must promptly notify us if any of your account data is lost, stolen, or used
without permission.
CALIFORNIA RIGHTS AND DISCLOSURES
The California Consumer Privacy Act of 2018, as amended by the California
Privacy Rights Act (“CCPA”), provides California residents with specific rights
regarding their personal information. Please see the “Exercising Your Rights”
section below for instructions regarding how to exercise these rights. This
section describes your CCPA rights and explains how to exercise those rights. If
you have any questions about this section or whether any of the following
applies to you, please contact us at Consumer-Privacy@zocdoc.com and indicate
“California Rights” in the subject line of your communication.
Access
You have the right to request certain information about our collection and use
of your Personal Data over the past 12 months, including the following:
* The categories of Personal Data that we have collected about you.
* The categories of sources from which that Personal Data was collected.
* The business or commercial purpose for collecting or selling your Personal
Data.
* The categories of third parties with whom we have shared your Personal Data.
* The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data for a business purpose over the past 12
months, we will identify the categories of Personal Data shared with each
third-party recipient. If we have sold your Personal Data over the past 12
months, we will identify the categories of Personal Data purchased by
third-party recipients.
Deletion
You have the right to request that we delete the Personal Data that we have
collected from you. Under the CCPA, this right is subject to certain exceptions:
for example, we may need to retain your Personal Data to provide you with the
Services or complete a transaction or other action you have requested. If your
deletion request is subject to one of these exceptions, we may deny your
deletion request.
Correction
You have the right to request that we correct any inaccurate Personal Data we
have collected about you. Under the CCPA, this right is subject to certain
exceptions: for example, if we decide, based on the totality of circumstances
related to your Personal Data, that such data is correct. If your correction
request is subject to one of these exceptions, we may deny your request.
Processing of Sensitive Personal Information Opt-Out
We collect Personal Data that is considered “Sensitive Personal Information”
under the CCPA. Because we use or disclose Sensitive Personal Information for
purposes other than those set forth in section 7027(m) of the CCPA regulations,
California residents have the right to request that we limit the use or sharing
of their Sensitive Personal Information (“Right to Limit”). The Right to Limit
allows California residents to direct a business that collects Sensitive
Personal Information to limit its use of this information to that use which is
necessary to perform the services or provide the goods reasonably expected by an
average consumer who requests those goods or services, to perform the services
set forth in paragraphs (2), (4), (5), and (8) of subdivision (e) of Section
1798.140, and as authorized in the CCPA regulations.
Personal Data Sharing or Selling
Under the CCPA, California residents have certain rights when a business
“shares” or “sells” Personal Data with third parties for purposes of
cross-contextual behavioral advertising. Under the laws of the CCPA, such
“sharing” is also considered “selling.” Accordingly, we have shared and sold the
foregoing categories of Personal Data for the purposes of cross-contextual
behavioral advertising:
* Demographic data
* Web analytics or other similar network activity information
As described in the “Tracking Tools, Advertising and Opt-Out” section above, we
have incorporated Cookies from certain third parties into our Services. These
Cookies allow those third parties to receive information about your activity on
our Services that is associated with your browser or device. Those third parties
may use that data to serve you relevant ads on our Services or on other websites
you visit. Under the CCPA, sharing your data through third-party Cookies for
online advertising may be considered a “sale” of information. You can opt out of
data selling and/or sharing by following the instructions in this section.
We share Personal Data with the following categories of third parties:
* Advertising partners
Over the past 12 months, we have shared your Personal Data with the categories
of third parties listed above for the following purposes:
* Marketing and advertising the Services.
* Showing you advertisements, including interest-based or online behavioral
advertising.
Once you have submitted an opt-out request, we will not ask you to reauthorize
the sharing of your Personal Data for at least 12 months. To our knowledge, we
do not share the Personal Data of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA.
We will not discriminate against you for exercising your rights under the CCPA.
We will not deny you our goods or services, charge you different prices or
rates, or provide you with a lower quality of goods and services if you exercise
your rights under the CCPA.
Financial Incentives
At Zocdoc, we value your data because it allows us to better understand your
goals and preferences and improve our products and services to better serve you.
From time to time, we may offer a financial incentive for your participation in
our user research. The financial incentive we offer is based on our
determination of the estimated value of your data. If you participate in the
research, you may be asked to submit personal information in surveys, forms, or
through your account. The personal information you submit in connection with
this research will only be used internally to improve our product; we will never
share or sell this data to third parties.
Through your participation in the research, we may collect the following
categories of personal information about you:
* Identifiers, such as your name, address, unique personal identifier, online
identifier, internet protocol address, email address, account name, social
security number, driver’s license number, passport number, or other similar
identifiers.
* Characteristics of protected classifications under California or federal law.
* Commercial information, such as products or services you’ve purchased,
obtained, or considered, or other purchasing or consuming histories or
tendencies.
* Internet or other electronic network activity information, such as your
browsing history, search history, and information regarding your interaction
with an internet website, application, or advertisement.
* Geolocation data.
* Audio, electronic, visual, thermal, olfactory, or similar information. For
example, we may collect your voice recordings.
* Professional or employment-related information.
* Education information, defined as information that is not publicly available
personally identifiable information as defined in the Family Educational
Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).
* Any other personal information you may enter into a free-form field of our
surveys or forms.
* Inferences drawn from any of the foregoing categories of personal
information.
Participation in the financial incentive is entirely optional. If you
participate in a financial incentive, you agree that we are not required to
comply with your right to know or delete personal information collected in
exchange for the financial incentive. If you are a participant in a financial
incentive we offer, you may withdraw from the financial incentive at any time by
emailing us at the email address provided to you with your individual notice of
the financial incentive.
Other California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are
entitled to contact us to prevent disclosure of Personal Data to third parties
for such third parties’ direct marketing purposes. To submit such a request,
please contact us at Consumer-Privacy@zocdoc.com.
VIRGINIA RESIDENT RIGHTS AND DISCLOSURES
If you are a Virginia resident, you have the rights set forth under the Virginia
Consumer Data Protection Act (“VCDPA”). Please see the “Exercising Your Rights”
section below for instructions regarding how to exercise these rights. Please
note that we may process Personal Data of our customers’ end users or employees
in connection with our provision of certain services to our customers. If we are
processing your Personal Data as a service provider, you should contact the
entity that collected your Personal Data in the first instance to address your
rights with respect to such data. Additionally, please note that these rights
are subject to certain conditions and exceptions under applicable law, which may
permit or require us to deny your request.
If there are any conflicts between this section and any other provision of this
Privacy Policy and you are a Virginia resident, the portion that is more
protective of Personal Data shall control to the extent of such conflict. If you
have any questions about this section or whether any of the following rights
apply to you, please contact us at Consumer-Privacy@zocdoc.com and indicate
“Virginia Rights” in the subject line of your communication.
Access
You have the right to request confirmation of whether or not we are processing
your Personal Data and to access your Personal Data.
Correction
You have the right to correct inaccuracies in your Personal Data, to the extent
such correction is appropriate in consideration of the nature of such data and
our purposes of processing your Personal Data.
Portability
You have the right to request a copy of your Personal Data in a machine-readable
format to the extent technically feasible.
Deletion
You have the right to delete your Personal Data.
Opt-Out of Certain Processing Activities
* You have the right to opt-out to the processing of your Personal Data for
targeted advertising purposes. As discussed in the “Personal Data Sharing”
section of the “California Rights” section of this Privacy Policy, we process
your Personal Data for targeted advertising purposes. To opt-out of our
processing of Personal Data for targeted advertising purposes, please see the
“Exercising Your Rights” section.
* You have the right to opt-out to the sale of your Personal Data. We do not
currently sell your Personal Data as defined under the VCDPA.
* You have the right to opt-out from processing your Personal Data for the
purposes of profiling in furtherance of decisions that produce legal or
similarly significant effects to you, if applicable.
Appealing a Denial
If we refuse to take action on a request within a reasonable period of time
after receiving your request in accordance with this section. In such appeal,
you must (1) provide sufficient information to allow us to verify that you are
the person about whom the original request pertains and to identify the original
request and (2) provide a description of the basis of your appeal. Please note
that your appeal will be subject to your rights and obligations afforded to you
under the VCDPA. We will respond to your appeal within 60 days of receiving your
request. If we deny your appeal, you have the right to contact the Virginia
Attorney General using the methods described here.
You may appeal a decision by us using the following methods:
* Email us at: Consumer-Privacy@zocdoc.com (title must include “VCDPA Appeal”)
* Call us at: (855) 962-3621
COLORADO RIGHTS AND DISCLOSURE
If you are a Colorado resident, you have the rights set forth under the Colorado
Privacy Act (“CPA”). Please see the “Exercising Your Rights” section below for
instructions regarding how to exercise these rights. Please note that we may
process Personal Data of our customers’ end users or employees in connection
with our provision of certain services to our customers. If we are processing
your Personal Data as a processor, you should contact the entity that collected
your Personal Data in the first instance to address your rights with respect to
such data. Additionally, please note that these rights are subject to certain
conditions and exceptions under applicable law, which may permit or require us
to deny your request.
If there are any conflicts between this section and any other provision of this
Privacy Policy and you are a Colorado resident, the portion that is more
protective of Personal Data shall control to the extent of such conflict. If you
have any questions about this section or whether any of the following rights
apply to you, please contact us at Consumer-Privacy@zocdoc.com and indicate
“Colorado Rights” in the subject line of your communication.
Access
You have the right to request confirmation of whether or not we are processing
your Personal Data and to access your Personal Data.
Correction
You have the right to correct inaccuracies in your Personal Data, to the extent
such correction is appropriate in consideration of the nature of such data and
our purposes of processing your Personal Data.
Portability
You have the right to request a copy of your Personal Data in a machine-readable
format to the extent technically feasible.
Deletion
You have the right to delete your Personal Data.
Opt-Out of Certain Processing Activities
* You have the right to opt-out of the processing of your Personal Data for
targeted advertising purposes and disclosures of your Personal Data which
constitute a “sale.” As discussed in the “California Right” section of this
Privacy Policy (specifically, see “Personal Data Sharing or Selling”), we may
process your Personal Data for targeted advertising purposes, and some of our
data sharing relationships may constitute a “sale.” To opt-out of such
processing activities, please see the “Exercising Your Rights” section.
* You have the right to opt-out to the sale of your Personal Data. We do not
currently sell your Personal Data as defined under the CPA.
* You have the right to opt-out from processing your Personal Data for the
purposes of profiling in furtherance of decisions that produce legal or
similarly significant effects to you, if applicable.
Appealing a Denial
If we refuse to take action on a request within a reasonable period of time
after receiving your request in accordance with this section. In your appeal,
you must (1) provide sufficient information to allow us to verify that you are
the person about whom the original request pertains and to identify the original
request and (2) provide a description of the basis of your appeal. Please note
that your appeal will be subject to your rights and obligations afforded to you
under the CPA. We will respond to your appeal within 45 days of receiving your
request. If you have any questions about your appeal, you have the right to
contact the Colorado Attorney General using the methods described here.
You may appeal a decision by us using the following methods:
* Email us at: Consumer-Privacy@zocdoc.com (title must include “CPA Appeal”)
* Call us at: (855) 962-3621
EXERCISING YOUR RIGHTS
To exercise the rights under the CCPA, VCDPA, or CPA as described above, you
must send us a request that (1) provides sufficient information to allow us to
verify that you are the person about whom we have collected Personal Data and
(2) describes your request in sufficient detail to allow us to understand,
evaluate, and respond to it. Each request that meets both of these criteria will
be considered a “Valid Request.” We will only use Personal Data provided in a
Valid Request to verify you and complete your request. You do not need an
account to submit a Valid Request.
We will respond to your Valid Request within the applicable time period required
by law. We will not charge you a fee for making a Valid Request unless your
Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we
determine that your Valid Request warrants a fee, we will notify you of the fee
and explain that decision before completing your request.
To the extent rights are afforded to you, you may submit a Valid Request using
the following methods:
* You can submit requests to access (by portable copy or otherwise), delete,
correct by the following methods:
* If you have an account with us, you can submit a request through the “Data
Privacy” tab in your account settings.
* If you do not have an account with us, please submit the form found in the
“Privacy Settings” at https://www.zocdoc.com/privacy-settings
* You can opt-out from the processing of sensitive information or opt-out from
“selling,” “sharing,” or targeted advertising, as applicable, by the
following methods:
* If you have an account with us, you can opt-out through the “Data Privacy”
tab in your account settings.
* You can visit the “Privacy Settings” page at
https://www.zocdoc.com/privacy-settings.
If you have questions or difficulty submitting a Valid Request, you can call us
at (855) 962-3621 or email us at Consumer-Privacy@zocdoc.com.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend our Privacy Policy at our discretion and at any
time. When we make changes to the Privacy Policy, we will notify you by email or
through a notice on our website homepage. Use of the information we collect is
subject to the Privacy Policy in effect at the time such information is
collected.
CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, the ways in
which we collect and use your Personal Data, your choices, and rights regarding
such use, please do not hesitate to contact us at:
* E-mail: Privacy@zocdoc.com
* Address: ZocDoc, Inc., 568 Broadway FL 9, New York, NY 10012
* Phone: (855) 962-3621
* Fax: (800) 701-9607
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