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Submitted URL: http://voa.gov.uk/
Effective URL: https://www.gov.uk/government/organisations/valuation-office-agency
Submission: On November 09 via manual from GB — Scanned from GB

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 1. Home
 2. Organisations


VALUATION OFFICE AGENCY

Valuation Office Agency
 * Council Tax
 * Business rates (non-domestic rates)
 * The VOA Rent Officers
 * District Valuer Services (DVS)
 * Statistics at the VOA


FEATURED


DAMAGE TO BUSINESS AND PROPERTY CAUSED BY FLOODING

25 October 2023 — News story

If your home or business is damaged due to flooding you may be entitled to a
Council Tax reduction or business rates relief.


WHY WE REQUEST RENT, LEASE OR OWNERSHIP DETAILS

18 October 2023 — Blog post

In this blog we explain why we need your property information and what it is
used for.


UNDERSTANDING YOUR PROPERTY’S VALUATION

16 October 2023 — Blog post

It is important that you ensure the details we hold about your property are
accurate and up to date. 


HOW WE VALUE FOR BUSINESS RATES

6 September 2023 — Blog post

This is the second part of our series on understanding your business rates. Here
we look at how we value.


UNDERSTANDING BUSINESS RATES

8 August 2023 — Blog post

New to paying business rates? Or just need a refresher? Here we explain
everything you need to know about how your business rates are calculated.


PROVING LETTING INFORMATION FOR SELF-CATERING HOLIDAY LETS

24 July 2023 — Blog post

In this blog we look at why the Valuation Office Agency needs your letting
information and when you should provide this.


LATEST FROM THE VALUATION OFFICE AGENCY

 * Petrol filling stations
   * 7 November 2023
   * Manual Section
 * Rating Manual section 5a: valuation of all property classes
   * 7 November 2023
   * Manual
 * Part 4: Rateable Value - AVD, Material Day and Effective Date
   * 6 November 2023
   * Manual Section

See all latest documents


SUBSCRIPTIONS

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WHAT WE DO

The Valuation Office Agency (VOA) gives the government the valuations and
property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1
public body.

Read more about what we do


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DOCUMENTS


SERVICES

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 * Find a business rates valuation

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GUIDANCE AND REGULATION

 * Start paying Council Tax
   * 22 January 2016
   * Guidance
 * How domestic properties are assessed for Council Tax bands
   * 17 March 2022
   * Guidance

See all guidance and regulation


NEWS AND COMMUNICATIONS

 * Damage to business and property caused by flooding
   * 25 October 2023
   * News story
 * Non-domestic rating: challenges and changes dummy statistical release
   * 3 August 2023
   * News story

See all news and communications


RESEARCH AND STATISTICS

 * Non-domestic rating: challenges and changes, 2017 and 2023 rating lists,
   September 2023
   * 2 November 2023
   * Official Statistics
 * Local reference rents, listed by BRMA and property size (October 2023)
   * 1 November 2023
   * Research and analysis

See all research and statistics


POLICY PAPERS AND CONSULTATIONS

 * Consultation on disclosure: sharing information on business rate valuations
   * 15 March 2023
   * Open consultation
 * Business rates: delivering more frequent revaluations
   * 13 March 2018
   * Consultation outcome

See all policy papers and consultations


TRANSPARENCY AND FREEDOM OF INFORMATION RELEASES

 * HMRC and VOA: workforce management information, September 2023
   * 31 October 2023
   * Transparency data
 * VOA: prompt payment data April 2023 to March 2024
   * 30 October 2023
   * Transparency data

See all transparency and freedom of information releases


OUR MANAGEMENT

Jonathan Russell CB
Chief Executive
Toby Nerval
Chief Finance and People Officer
Kirsty Wildgoose
Chief Strategy and Transformation Officer
Carolyn Bartlett
Chief Strategy and Transformation Officer
Alan Colston
Chief Valuer
Derek Thomas
Chief Operating Officer


CONTACT VOA


CONTACT THE VOA

Contact: Contact the VOA



If you have a query about your case or any VOA services, the best way to get in
touch or find the information you are looking for is through our Contact Form.

Our telephone service is available between 9.00am and 4.30pm, Monday to Friday.

Telephone:
03000 501501 (England)
03000 505505 (Wales / Cymru)



MEDIA ENQUIRIES



If you have a media enquiry about the Valuation Office Agency, you can contact
our press office using the details below. This service is only for journalists
and our press office cannot help with customer service enquiries.

Email: voamediaenquiries@voa.gov.uk
Phone: 03000 543466

Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this
we will only respond to urgent media enquiries. Our duty press officer can be
contacted on 07773 572114.

The VOA is bound by the rules of confidentiality and cannot discuss details of
individual taxpayers or companies.


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