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Submitted URL: https://pages.bsigroup.com/e/35972/bout-bsi-legal-privacy-notice-/3t85vjc/2356552471/h/Hz4y5utofdhK-H39UVHYZiDEtsIKOxmZwfsh...
Effective URL: https://www.bsigroup.com/en-GB/legal/privacy-notice/
Submission: On September 16 via manual from JP — Scanned from JP
Effective URL: https://www.bsigroup.com/en-GB/legal/privacy-notice/
Submission: On September 16 via manual from JP — Scanned from JP
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1. en-GB
2. BSI Privacy Notice - ISO, certification, standards
PRIVACY NOTICE
Privacy Notice - General users and clients
Privacy Notice – Committee Members (BSI Documents)
Privacy Notice – Job applicants
PRIVACY NOTICE - GENERAL USERS AND CLIENTS
INTRODUCTION
The British Standards Institution (ICO registration Z7888292) (“BSI”) takes your
privacy very seriously. This Privacy Notice is intended to set out your rights
and answer any queries you may have about your personal data. If you need more
information, please contact: PrivacyTeam@bsigroup.com
If you have entered into a contract with one of our subsidiaries or group
companies, the controller of your data will be the BSI company or companies
stated in your contract (BSI Standards Limited (ICO registration ZA342039), BSI
Assurance UK Limited (ICO registration ZA341951) and/or BSI Digital Trust (UK)
Limited (ICO registration Z1767162)) and/or the BSI company to which you provide
any additional consent. In all other circumstances, the controller of your data
will be The British Standards Institution.
Our personal data handling policy and procedures have been developed in line
with the data protection laws that apply to us in the countries in which we
offer our goods and services, in particular the EU General Data Protection
Regulation ((EU) 2016/679) (the “EU GDPR”) and the UK General Data Protection
Regulation which reflects the retained and amended provisions of the EU GDPR
that are incorporated into UK law under the UK European Union (Withdrawal) Act
2018 as amended (the “UK GDPR”), as these laws establish the most expansive data
protection obligations.
1. WHAT PERSONAL DATA DO WE COLLECT?
We collect and process personal data about you when you interact with us and our
products and when you purchase goods and services from us. The personal data we
process includes:
* name;
* username and password;
* home or work address, email address and/or phone number;
* job title;
* payment and delivery details, including billing and delivery addresses and
credit card details, where you make purchases from us;
* personal data related to the browser or device you use to access our website;
* internet browser and operating system;
* recordings of calls you make to our customer service team; and
* any other personal data you provide.
2. HOW DO WE USE THIS PERSONAL DATA AND WHAT IS THE LEGAL BASIS FOR THIS USE?
We process the personal data listed in paragraph 1 above for the following
purposes:
* to establish and fulfil a contract with you, for example, if you make a
purchase from us or enter into an agreement to provide or receive services.
This may include verifying your identity, taking payments, communicating with
you, providing customer services and arranging the delivery or other
provision of products or services. We require this information in order to
enter into a contract with you and are unable to do so without it;
* to comply with applicable laws and regulations;
* in accordance with our legitimate interests in protecting BSI's legitimate
business interests, role as the National Standards Body, and legal rights,
including but not limited to, use in connection with legal claims,
compliance, regulatory and investigative purposes (including disclosure of
such information in connection with legal process or litigation);
* with your express consent to respond to any comments or complaints we may
receive from you, or to investigate any complaints received from you or from
others, about our website or our products or services;
* we may use the information you provide to personalise (i) our communications
to you; (ii) our website; and (iii) products or services for you, in
accordance with our legitimate interests;
* to monitor use of our websites and online services. We may use your
information to help us check, improve and protect our products, content,
services and websites, both online and offline, in accordance with our
legitimate interests;
* if you provide a credit or debit card, we may also use third parties (such as
POS payment providers) to check the validity of the sort code, account number
and card number you submit in order to prevent fraud, in accordance with our
legitimate interests and those of third parties;
* we may monitor any customer account to prevent, investigate and/or report
fraud, terrorism, misrepresentation, security incidents or crime, in
accordance with applicable law and our legitimate interests;
* in circumstances where you contact us by telephone, calls may be recorded for
quality, training and security purposes, in accordance with our legitimate
interests; and
* we may use your information to invite you to take part in market research or
surveys.
We may also send you direct marketing in relation to BSI’s relevant products and
services. Electronic direct marketing will only be sent where you have given
your consent to receive it, or (where this is allowed) you have been given an
opportunity to opt out. We will not send you direct marketing of third-party
products or services although our own products or services may on occasion
include cooperation with third parties. You will continue to be able to opt out
of electronic direct marketing at any time by following the instructions in the
relevant communication.
3. WITH WHOM AND WHERE WILL WE SHARE YOUR PERSONAL DATA?
We may share your personal data with our subsidiaries to process it for the
purposes of inter-group administration and to deliver products or services where
elements of these are provided by BSI group companies other than those with
which you have directly contracted.
We may also share your personal data with the below third parties:
* our professional advisors such as our auditors and external legal and
financial advisors;
* marketing and communications agencies where they have agreed to process your
personal data in line with this privacy notice;
* market research companies;
* our suppliers, business partners and sub-contractors; and/or
* search engine and web analytics.
Personal data may be shared with government authorities and/or law enforcement
officials if required for the purposes above, if mandated by law or if needed
for the legal protection of our legitimate interests in compliance with
applicable laws. Personal data may also be shared with third-party service
providers who will process it on behalf of BSI for the purposes above. Such
third parties include but are not limited to, providers of website hosting,
maintenance, call centre operation and identity checking.
In the event that our business or any part of it is sold or integrated with
another business, your details will be disclosed to our advisers and those of
any prospective purchaser and will be passed to the new owners of the business.
4. HOW LONG WILL YOU KEEP MY PERSONAL DATA?
We will not keep your personal data for any purpose longer than necessary to
fulfil the original or a compatible purpose. In some instances, we are required
to retain certain information by law or due to our role as the National
Standards Body, and for as long as reasonably necessary to meet regulatory or
accreditation requirements, resolve disputes, prevent fraud and abuse, or
enforce our terms and conditions. Where this is the case, your personal data
will only be processed for the relevant legitimate purpose and not used for
marketing.
Where you are a customer, we will keep your personal data for the length of any
contractual relationship you have with us and after that for a period of up to 3
years unless you are a customer purchasing Standards in which event we will keep
your information for up to 5 years in line with the Standards lifecycle.
Where you are a prospective customer and you have expressly consented to us
contacting you, we will only retain your personal data for this purpose (a)
until you unsubscribe from our communications; or, if you have not unsubscribed,
(b) while you interact with us and our content; or (c) for 2 years from when you
last interacted with us or our content.
In the case of any contact you may have with our customer services team, we will
retain your details for as long as is necessary to resolve your query and for
two weeks after the query is closed.
We may retain your personal data for a time beyond the specified retention
period, to allow for information to be reviewed and any deletion to take place.
After it is no longer necessary for us to retain your personal data, we dispose
of it securely according to our Document & Information Retention Policy.
5. WHERE IS MY DATA STORED?
The personal data that we collect from you may be transferred to, and stored
outside, the United Kingdom or the European Economic Area (“EEA”). It may also
be processed by staff operating outside the United Kingdom or EEA who work for
us or for one of our suppliers, in which case the third country's data
protection laws will have been approved as adequate by the European Commission,
the UK’s Information Commissioner's Office, or other applicable safeguards will
be in place. Further information may be obtained from our Privacy Team.
6. WHAT ARE MY RIGHTS IN RELATION TO MY PERSONAL DATA?
You have the right to ask us not to process your personal data for marketing
purposes. You can exercise your right to prevent such processing by checking
certain boxes on the forms we use to collect your data, clicking the unsubscribe
button on any communication we have sent to you or by contacting us.
Where you have consented to us using your personal data, you can withdraw that
consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify
us and ask us to correct or supplement it.
You also have the right, with some exceptions and qualifications, to ask us to
provide a copy of any personal data we hold about you.
Where you have provided your data to us and it is processed by automated means,
you may be able to request that we provide it to you in a structured,
machine-readable format.
If you have a complaint about how we have handled your personal data, you may be
able to ask us to restrict how we use your personal data while your complaint is
resolved. In some circumstances you can ask us to erase your personal data (a)
by withdrawing your consent for us to use it; (b) if it is no longer necessary
for us to use your personal data; (c) if you object to the use of your personal
data and we don't have a good reason to continue to use it; or (d) if we haven't
handled your personal data in accordance with our obligations.
7. WHERE CAN I FIND MORE INFORMATION ABOUT BSI’S HANDLING OF MY DATA?
Should you have any queries regarding this Privacy Notice, about BSI's
processing of your personal data or wish to exercise your rights you can contact
BSI’s Privacy Team using this email address: PrivacyTeam@bsigroup.com.
If you are not happy with our response, if you are based:
in the United Kingdom, you can contact the Information Commissioner's Office
https://ico.org.uk/;
in the EEA, you can contact the Dutch Data Protection Authority, which is our
lead supervisory authority in the European Union
https://autoriteitpersoonsgegevens.nl/en;
anywhere else, you have the right to lodge your complaint with the relevant data
protection regulator in the country where you are located.
BSI PRIVACY NOTICE - COMMITTEES
INTRODUCTION
The British Standards Institution (ICO registration Z7888292) (“BSI”) takes your
privacy very seriously. This Privacy Notice is intended to set out your rights
and answer any queries you may have about your personal data. If you need more
information, please contact:
PrivacyTeam@bsigroup.com.
The controller of your data will be The British Standards Institution. In
addition to BSI, the International Organization for Standardization (the “ISO”)
will also be a controller of your personal data to facilitate your use of our
Committee Member communication and document distribution system (BSI Documents).
Our personal information handling policy and procedures have been developed in
line with the data protection laws that apply to us in the countries in which we
offer our goods and services, in particular the EU General Data Protection
Regulation ((EU) 2016/679) (the “EU GDPR”) and the UK General Data Protection
Regulation which reflects the retained and amended provisions of the EU GDPR
that are incorporated into UK law under the UK European Union (Withdrawal) Act
2018 as amended (the “UK GDPR”), as these laws establish the most expansive data
protection obligations.
ISO’s data protection policy that describes how it collects, uses, stores, and
shares your data will be communicated to you when you register to use BSI
Documents. If you do not agree with the ISO’s policies, you should not access or
use BSI Documents. We are not responsible for the ISO’s policies or actions.
1. WHAT INFORMATION DO WE COLLECT?
We collect and process personal data about you when (a) you and/or your
nominating organization contacts us to add you as a member of a Committee; (b)
you register with BSI Documents; and (c) you attend Committee meetings. The
personal data we process includes:
* your name;
* your home or work address, email address and/or phone number; and
* where you are a BSS Member, your region and areas of interest.
2. HOW DO WE USE THIS INFORMATION AND WHAT IS THE LEGAL BASIS FOR THIS USE?
We process the personal data listed in paragraph 1 above for the following
purposes:
* to enable us to generate standards, administer standards development,
validate your involvement in a Committee and enable you to liaise with other
committee members including through BSI Documents;
* to administer the standards process, including running committees and
maintenance and monitoring of committee membership in order to ensure
compliance with BS 0;
* in connection with legal claims, compliance, regulatory and investigative
purposes;
* to invite you to take part in market research or to send you Committee Member
newsletters;
* to respond to your comments or complaints, including to investigate any
complaints received from you or from others;
* to generate statistics (which will not identify you) regarding the
composition of committees and their sector diversity as part of our role as a
National Standards Body;
* to monitor use of our websites and online services and use your information
to help us check, improve and protect our products, content, services and
websites, both online and offline;
* to monitor use of BSI documents to prevent, investigate and/or report fraud,
terrorism, misrepresentation, security incidents or crime and unauthorised
downloading of standards documentation all in accordance with applicable law;
and
* with your consent where required, to send you direct marketing in relation to
our products and services.
We may also send you direct marketing in relation to relevant products and
services. Electronic direct marketing will only be sent where you have given
your express consent to receive it, or (where this is allowed) you have been
given an opportunity to opt out. You will continue to be able to opt out of
electronic direct marketing at any time by following the instructions in the
relevant communication.
3. WITH WHOM AND WHERE WILL WE SHARE YOUR PERSONAL DATA?
As described above, as the host and systems provider of BSI Documents, your
personal data is shared with the ISO to facilitate your use of BSI Documents and
associated features and functions such as the ISO Global Directory.
We may share your personal data with our subsidiaries to process it for the
purposes of inter-group administration and to deliver products or services where
elements of these are provided by group companies other than those with which
you have directly contracted.
We may also share your personal data with the below third parties:
* your employer or nominating organisation to validate your involvement in
Committees; and/or
* other providers of services to us, including website hosting, maintenance,
call centre operation and identity-checking services.
Personal data may be shared with government authorities and/or law enforcement
officials if required for the purposes above, if mandated by law or if needed
for the legal protection of our legitimate interests in compliance with
applicable laws. Personal data may also be shared with third-party service
providers and business partners who will process it on behalf of BSI for the
purposes above. Such third parties include but are not limited to, providers of
website hosting, maintenance, call centre operation and identity checking.
In the event that our business or any part of it is sold or integrated with
another business, your details will be disclosed to our advisers and those of
any prospective purchaser and will be passed to the new owners of the business.
4. HOW LONG WILL YOU KEEP MY PERSONAL DATA?
We will not keep your personal information for any purpose for longer than is
necessary and will only retain the personal information that is necessary in
relation to the purpose. We are also required to retain certain information by
law or if it is reasonably necessary to meet regulatory requirements, resolve
disputes, prevent fraud and abuse, or enforce our terms and conditions.
Where you are a Committee Member, we will keep your personal data for the
lifecycle of the Committee. Beyond that, we will retain your name (though not
your other details) indefinitely for the purpose of evidencing the constitution
of the Committee and the transparency of the Standards development process.
Where you are a Consumer & Public Interest Network Representative, we will
retain your data for the period that you hold that function.
We will retain your data for a short time beyond the specified retention period,
to allow for information to be reviewed and any deletion to take place. In some
instances, laws may require BSI to hold certain information for specific periods
other than those listed above.
5. WHERE IS MY DATA STORED?
The personal data that we collect from you may be transferred to and stored
outside the United Kingdom or the European Economic Area (“EEA”). It may also be
processed by staff operating outside the United Kingdom or the EEA who work for
us or for one of our suppliers, in which case the third country's data
protection laws will have been approved as adequate by the European Commission,
the UK’s Information Commissioner’s Office or other applicable safeguards are in
place. Further information may be obtained from our Privacy Team.
6. WHAT ARE MY RIGHTS IN RELATION TO MY PERSONAL DATA?
You have the right to ask us not to process your personal data for marketing
purposes. You can exercise your right to prevent such processing by checking
certain boxes on the forms we use to collect your data, clicking the unsubscribe
button on any communication we have sent to you or by contacting us.
Where you have consented to us using your personal data, you can withdraw that
consent at any time. If the information we hold about you is inaccurate or
incomplete, you can notify us and ask us to correct or supplement it. You also
have the right, with some exceptions, to ask us to provide a copy of any
personal data we hold about you.
Where you have provided your data to us and it is processed by automated means,
you may be able to request that we provide it to you in a structured,
machine-readable format.
If you have a complaint about how we have handled your personal data, you may be
able to ask us to restrict how we use your personal data while your complaint is
resolved. In some circumstances you can ask us to erase your personal data (a)
by withdrawing your consent for us to use it; (b) if it is no longer necessary
for us to use your personal data; (c) if you object to the use of your personal
data and we don't have a good reason to continue to use it; or (d) if we haven't
handled your personal data in accordance with our obligations.
7. WHERE CAN I FIND MORE INFORMATION ABOUT BSI’S HANDLING OF MY DATA?
Should you have any queries regarding this Privacy Notice, about BSI's
processing of your personal data or wish to exercise your rights you can contact
BSI’s Privacy Team using this email address: PrivacyTeam@bsigroup.com.
If you are not happy with our response, if you are based:
in the United Kingdom, you can contact the Information Commissioner's Office
https://ico.org.uk/;
in the EEA, you can contact the Dutch Data Protection Authority, which is our
lead supervisory authority in the European Union
https://autoriteitpersoonsgegevens.nl/en;
anywhere else, you have the right to lodge your complaint with the relevant data
protection regulator in the country where you are located.
PRIVACY NOTICE - JOB APPLICANTS
INTRODUCTION
The British Standards Institution (ICO registration Z7888292) (“BSI”) takes your
privacy very seriously. This Privacy Notice is intended to set out your rights
and answer any queries you may have about how BSI collects and uses your
personal data. If you need more information, please contact:
PrivacyTeam@bsigroup.com
Unless we inform you otherwise during the recruitment process, BSI will be your
data controller and will be the company to which you provide your consent for
the processing of your personal data.
Our personal information handling policy and procedures have been developed in
line with the data protection laws that apply to us in the countries in which we
offer our goods and services, in particular the EU General Data Protection
Regulation ((EU) 2016/679) (the “EU GDPR”) and the UK General Data Protection
Regulation which reflects the retained and amended provisions of the EU GDPR
that are incorporated into UK law under the UK European Union (Withdrawal) Act
2018 as amended (the “UK GDPR”), as these laws establish the most expansive data
protection obligations.
1. WHAT INFORMATION DO WE COLLECT AND PROCESS?
We collect and process personal data about you when you apply for a job with us.
The personal data we process includes:
* your name, home address, email address and/or phone numbers;
* your date of birth, marital status, nationality and National Insurance number
(where you provide this to us);
* your educational and employment history;
* other information contained within your CV or other documents or information
you submit to us;
* information from the selection process, if any;
* references and assessments relating to your work for previous employers;
* medical and financial information (where you provide this to us);
* information to confirm your identity and right to work, such as a copy of
your passport;
* details of any unspent criminal convictions; and
* information relating to your feedback on our organisation.
* With your specific consent, information relating to your ethnicity, gender,
nationality, disability, religion, sexual orientation and other
diversity-related information.
2. WHAT IS THE SOURCE OF THIS INFORMATION?
We obtain this information directly from you, our personnel, through our systems
and equipment, as well as from third parties such as recruitment agencies,
background-checking companies or former employers. We may also obtain it from
your public profiles available online.
3. HOW DO WE USE THIS INFORMATION AND WHAT IS THE LEGAL BASIS FOR THIS USE?
We process the personal data listed in paragraph 1 above for the following
purposes only in accordance with our legitimate interests:
* to enable us to comply with our legal and regulatory obligations;
* to make recruitment decisions;
* to prevent and detect fraud and other wrongdoing;
* to establish, exercise or defend our legal rights; and
* to manage risk.
4. WITH WHOM AND WHERE WILL WE SHARE YOUR PERSONAL DATA?
We may share your personal data for the purposes of intra-group administration.
We may also share your personal data with our professional advisors such as our
auditors and external legal and financial advisors.
Personal data may be shared with government authorities and/or law enforcement
officials if mandated by law or if needed for the legal protection of our
legitimate interests in compliance with applicable laws. Personal data may also
be shared with third-party service providers who will process it on behalf of
BSI for the purposes above. In the event that any part of our business is sold
or integrated with another business, your details may be disclosed to our
advisors and those of any prospective purchaser and would be passed to the new
owners of the business.
5. HOW LONG WILL YOU KEEP MY PERSONAL DATA?
We will not keep your personal information for longer than is necessary and will
only retain the personal information that is necessary to fulfil the purpose. We
are also required to retain certain information by law or if it is reasonably
necessary to meet regulatory requirements, resolve disputes, prevent fraud and
abuse, or enforce our terms and conditions.
We will keep the personal data connected to your job application (including any
interview records) for 6 months from the date of their creation by BSI or
receipt from you. If your application is successful and you become a member of
staff we will provide you with a copy of the Staff Privacy Notice. The retention
periods referred to therein will apply to your personal data during your
employment.
6. WHERE IS MY DATA STORED?
The personal data that we collect from you may be transferred to, and stored
outside the United Kingdom or the European Economic Area (“EEA”). It may also be
processed by staff operating outside the United Kingdom or EEA who work for us
or for one of our suppliers, in which case the other country's data protection
laws will have been approved as adequate by the European Commission, the UK’s
Information Commissioner's Office, or other applicable safeguards are in place.
Further information may be obtained from our Privacy Team.
7. WHAT ARE MY RIGHTS IN RELATION TO MY PERSONAL DATA?
Where you have consented to us using your personal data, you can withdraw that
consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify
us and ask us to correct or supplement it.
You also have the right, with some exceptions, to ask us to provide a copy of
any personal data we hold about you.
Where you have provided your data to us and it is processed by automated means,
you may be able to request that we provide it to you in a structured,
machine-readable format.
If you have a complaint about how we have handled your personal data, you may be
able to ask us to restrict how we use your personal data while your complaint is
resolved. In some circumstances you can ask us to erase your personal data (a)
by withdrawing your consent for us to use it; (b) if it is no longer necessary
for us to use your personal data; (c) you object to the use of your personal
data and we don't have a good reason to continue to use it; or (d) we haven't
handled your personal data in accordance with our obligations.
8. WHERE CAN I FIND MORE INFORMATION ABOUT BSI’S HANDLING OF MY DATA?
Should you have any queries regarding this Privacy Notice, about BSI's
processing of your personal data or wish to exercise your rights you can contact
BSI’s Privacy Team using this email address: PrivacyTeam@bsigroup.com.
If you are not happy with our response, if you are based:
in the United Kingdom, you can contact the Information Commissioner's Office
https://ico.org.uk/;
in the EEA, you can contact the Dutch Data Protection Authority, which is our
lead supervisory authority in the European Union
https://autoriteitpersoonsgegevens.nl/en;
anywhere else, you have the right to lodge your complaint with the relevant data
protection regulator in the country where you are located.
Issue Date: July 2020
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Impartiality is the governing principle of how BSI provides its services.
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Group for the same management system. Likewise, we do not offer consultancy to
clients when they also seek certification to the same management system.
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Charter), performs the National Standards Body (NSB) activity in the UK. BSI,
together with its Group Companies, also offers a broad portfolio of business
solutions other than NSB activity that help businesses worldwide to improve
results through Standards-based best practice (such as certification,
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What cookies do we use?
Cookies are text files containing small amounts of information. They are
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us who you are but they do enable us to recognise your device and where you have
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Why do we use cookies?
Cookies do lots of different jobs, like letting you navigate between web pages
efficiently, remembering your preferences, and generally improving your
experience of our websites. They can also help to ensure that adverts you see
online are more relevant to you and your interests.
The cookies used on BSI websites have been categorised based on the categories
found in the ICC UK Cookie guide. Here are the main types of cookies we use and
why we use them.
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BSI websites are designed to function optimally with cookies enabled. You can,
however, disable cookies via your website browser settings. This may mean,
however, that you may no longer have access to some of our website features.
Please note that even with all cookies disabled, a tiny amount of information
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Changes to our cookie policy
We may change this cookie policy from time to time. If we make changes, we will
notify you by revising the date on this policy and in some cases by adding
notices on our homepage or other websites or sending you email updates (where
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If you have any questions about our cookie policy you can contact us at:
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Issue Date: May 2018
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these cookies collect may be anonymised and they cannot track your browsing
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information is shared with other organisations such as advertisers. Quite often
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