istheservicedown.com Open in urlscan Pro
2606:4700:20::681a:bb0  Public Scan

Form analysis
1 forms found in the DOM

/search

<form class="d-flex mt-3 mt-lg-0" role="search" action="/search">
  <input id="search" name="q" class="form-control me-2" type="search" placeholder="Search..." aria-label="Search...">
</form>

Text Content

WE VALUE YOUR PRIVACY

We and our partners store and/or access information on a device, such as cookies
and process personal data, such as unique identifiers and standard information
sent by a device for personalised advertising and content, advertising and
content measurement, audience research and services development. With your
permission we and our partners may use precise geolocation data and
identification through device scanning. You may click to consent to our and our
1436 partners’ processing as described above. Alternatively you may access more
detailed information and change your preferences before consenting or to refuse
consenting. Please note that some processing of your personal data may not
require your consent, but you have a right to object to such processing. Your
preferences will apply to this website only. You can change your preferences or
withdraw your consent at any time by returning to this site and clicking the
"Privacy" button at the bottom of the webpage.
Please note that this website/app uses one or more Google services and may
gather and store information including but not limited to your visit or usage
behaviour. You may click to grant or deny consent to Google and its third-party
tags to use your data for below specified purposes in below Google consent
section.
MORE OPTIONSAGREE

MENU

 * Home
 * Companies
 * FAQ
 * Privacy
 * Contact


 1. Home
 2. ❯
 3. Companies
 4. ❯
 5. Spectrum






SPECTRUM OUTAGE REPORT


WHY IS MY SPECTRUM SERVICE NOT WORKING?

No problems detected

If you are having issues, please submit a report below.

Spectrum is a telecommunications brand offered by Charter Communications, Inc.
that provides cable television, internet and phone services for both residential
and business customers. It is the second largest cable operator in the United
States. A few years ago Spectrum acquired Time Warner Cable.

Report a Problem
Full Outage Map
Advertisement


WHAT ISN'T WORKING?

Please let us know what issue you are experiencing with Spectrum:

 *   E-mail
 *   Internet
 *   Total Blackout
 *   Wi-fi
 *   TV
 *   Phone

Thank you for the report! If you have any tips or frustrations you wish to
share, please leave a message in the comments section!


In the last three months, how would you rate Spectrum?


2.26 out of 5 267,997 ratings
Thank you!
Close


PROBLEMS IN THE LAST 24 HOURS

The graph below depicts the number of Spectrum reports received over the last 24
hours by time of day. When the number of reports exceeds the baseline,
represented by the red line, an outage is determined.



At the moment, we haven't detected any problems at Spectrum. Are you
experiencing issues or an outage? Leave a message in the comments section!


WILL SPECTRUM COMPENSATE ME FOR THE OUTAGE?

Spectrum outages have been causing frustration for many of the company's
customers. These outages, which have been reported in various parts of the
country, have resulted in a loss of service access for many users.

If you use Spectrum and have experienced an outage, it's important to contact
the company to report the issue and get help. You can also check their website
for updates on known outages in your area. Spectrum has sometimes offered some
customers credits and other compensation for the inconvenience.

Advertisement



MOST REPORTED PROBLEMS

The following are the most recent problems reported by Spectrum users through
our website.

 1. Internet (63%)

 2. Wi-fi (14%)

 3. TV (8%)

 4. Total Blackout (8%)

 5. E-mail (4%)

 6. Phone (2%)

Advertisement



LIVE OUTAGE MAP

The most recent Spectrum outage reports came from the following cities: South
Lyon, Alpharetta, Charlotte, Perryville, Wichita, Atlantic Beach, Boise, Austin,
Jersey City, Los Angeles, Utica, Columbus, Buffalo, St. Louis and Minneapolis.

Loading map, please wait...



City Problem Type Report Time Buffalo Total Blackout 38 seconds ago Greenville
Internet a minute ago Lansing Internet 3 minutes ago South Lyon Wi-fi 6 minutes
ago Alpharetta Internet 9 minutes ago Charlotte Internet 13 minutes ago

Full Outage Map
Advertisement



COMMUNITY DISCUSSION

Tips? Frustrations? Share them here. Useful comments include a description of
the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below.
Make sure to report and downvote those comments. Avoid posting your personal
information.


Advertisement



SPECTRUM ISSUES REPORTS

Latest outage, problems and issue reports in social media:

 * JamesPlaysX FKA JaysTV (@_JamesPlaysX) reported a minute ago
   
   @Ask_Spectrum Not really. Just waiting until the outage passes.

 * JamesPlaysX FKA JaysTV (@_JamesPlaysX) reported a minute ago
   
   @glimesh Just checked there is a small outage going on with @GetSpectrum at
   the moment. Hopefully will pass soon.

 * Austin Foss (@AustinFoss) reported 2 minutes ago
   
   @Ask_Spectrum hello, I'm experiencing constant freezing with my cable service
   and have no internet. Can you assist?

 * TanksThoughts (@Daa_Tank) reported 2 minutes ago
   
   @Ask_Spectrum Still waiting. Service center said they would have a truck in
   24-48hrs on Friday. Today they said maybe Tuesday or Wednesday. @Ask_Spectrum
   really are horrible to your customers.

 * suesan alayne arth (@suesaner) reported 3 minutes ago
   
   @GetSpectrum ive signed in six times to be redirected to the same over and
   over. no tv. are we in a weather issue here? cleveland ohio.

 * Pamela (@pkbrandon44) reported 4 minutes ago
   
   @RussellMoses7 @Ask_Spectrum Same here, it’s been out since Thursday and all
   you get is would you like a call back, no cables or lines down Birmingham Al
   35206

 * Blaketh The Greath (@SirBlakeTimothy) reported 6 minutes ago
   
   @GetSpectrum I’ve lost internet connection 10 times in the past 2 days lmfao.
   You actually can’t be this dogshit of a service.

 * Caius1776 (@caius1776) reported 9 minutes ago
   
   I called @GetSpectrum which I have internet service with. I asked if I could
   have a tv box and upgrade which would change me from a 200 meg $55/month plan
   to $120/month plan with (1) box. But my first bill would be $188 bc of a
   “self install fee.” Why tf would I pay a self

 * TeeTime2T (@time2_t) reported 10 minutes ago
   
   @GetSpectrum is the worst internet provider of all time. In the last 10 days
   I have dropped probably 100 times for like 10 seconds- 2 mins each. Fix your
   ****. Can’t wait to move out and never have y’all again.

 * Kevin C (@cogginskevin) reported 11 minutes ago
   
   @Ask_Spectrum 2 hour outage right at tip off?

 * Ashton (@Yxungdxggerdlck) reported 15 minutes ago
   
   @ktrlf @Ask_Spectrum Yeah their internet ducking sucks

 * justhatniggabruh (@justhatniggabr1) reported 20 minutes ago
   
   @GetSpectrum YOUR ******* INTERNET IS SO **** CANT PLAY THE GAME WITH THIS
   SORRY **** I GOT KICKED OUT TWICE BECAUSE OF YOUR SORRY *** INTERNET.

 * куиg milli 👑 (@FollowMilli) reported 20 minutes ago
   
   Rain, hurricane, or tornado, @GetSpectrum y’all better come fix my damn
   internet. It’s been 2 days.

 * Ashton (@Yxungdxggerdlck) reported 22 minutes ago
   
   @ktrlf @Ask_Spectrum Their internet ******* sucks, it’s way too slow and goes
   down randomly

 * Quan (@vQuanny) reported 23 minutes ago
   
   @Ask_Spectrum y’all bastards can count y’all muthafucking days... every week
   this **** down

 * Alex (@Alex34676921) reported 24 minutes ago
   
   @Ask_Spectrum we don’t have internet or cable since Friday we call and made a
   appointment for today Sunday from 9am we been waiting and the technician
   never came great costumer service!

 * Quan (@vQuanny) reported 24 minutes ago
   
   @Ask_Spectrum **** off my tweet and fix y’all ****.. biggest scam every 120
   dollars a month for ******* what

 * TanksThoughts (@Daa_Tank) reported 25 minutes ago
   
   @Ask_Spectrum things I missed out this weekend because you can’t provided
   customer service: -get on the internet -watching March madness -being able to
   relax after a long week and watch TV

 * Quan (@vQuanny) reported 25 minutes ago
   
   @Ask_Spectrum **** off my tweet and fix y’all ******* internet 120 dollars a
   month for what... I will call to be compensated

 * Fern Gon (@Ferngon15) reported 28 minutes ago
   
   @Ask_Spectrum Not again! Just got off from work and wanted to relax and watch
   tv. One problem the internet is not working as advertised!

 * Fallen Knight (@SirbonesalotDp) reported 33 minutes ago
   
   @Ask_Spectrum is there still an issue in South Gate,CA. It's been on and off
   all day and now it's fully down again ? Yesterday was more than 6hrs what's
   going on ?

 * Pamela (@pkbrandon44) reported 35 minutes ago
   
   @RussellMoses7 @Ask_Spectrum Same here, out since Thursday, no lines down, no
   call or any timeline of when it will be fixed, Birmingham Al at least the
   power company will give you a timeline and it’s usually on before that
   estimate.

 * Chris Cornelius (@officercorny) reported 38 minutes ago
   
   @Ask_Spectrum what a surprise, your internet is out again. I wish so badly we
   weren’t forced to have your service, if other companies were allowed to
   compete in my area, you’d be out of business!

 * J Cal (@jovn_ph) reported 41 minutes ago
   
   @Ask_Spectrum we're having intermittent service here at 215 Allen Ave.,
   91201.

 * Ryan McBay (@ryanmcbay) reported 42 minutes ago
   
   @Ask_Spectrum internet is still having issues in Burbank Today sunday. Your
   technician was out yesterday Saturday and said it was something from your
   end.

 * bruce muller (@brucemuller2) reported 48 minutes ago
   
   @Ask_Spectrum This is the 6 or 7th outage in three days here in Burbank as a
   spectrum user. This is an absolute failure. Spectrum should be ashamed of
   their inability to provide service and continuity. When will you fix this
   epic failure? I want a time and date.

 * DetTigers075 (@DetTigers075) reported 56 minutes ago from Rockford, Michigan
   
   @GetSpectrum completely rude chat with Charles regarding my internet. He is
   an embarrassment since he’s supposed to provide customer service, not be a
   jerk to customers.

 * bruce muller (@brucemuller2) reported 57 minutes ago
   
   @Ask_Spectrum You are the worst. I was asked to “DM” after “tweeting” my
   problem, and it course, I was met with vague language, no action, and no
   accountability from spectrum for their failure to communicate and offer
   solutions.

 * bruce muller (@brucemuller2) reported 58 minutes ago
   
   @Ask_Spectrum I was asked to DM after “tweeting”about spectrum’s failure to
   provide continuity of service, and of course, they answered nothing and
   offered no solutions. It’s so sad we pay spectrum our hard earned money to be
   treated with such disrespect.

 * Paradox (@bluntforce622) reported 59 minutes ago
   
   @GetSpectrum stop sucking and get better bandwidth. Can't even game with your
   trash service. Get it together.

How can I stay updated on Comcast outage information?

Try visiting the following official links:

 * Twitter Support Account
 * Facebook Page
 * Official Support Site

Advertisement


In the last three months, how would you rate Spectrum?

2.26 out of 5 267,997 ratings
Thank you!


Advertisement

Advertisement


Realtime status of outages and problems with service providers. Having problems?
Find out what is going on.

RESOURCES

 * Companies
 * FAQ
 * Privacy Policy
 * Contact us

SOCIAL MEDIA

 * Twitter
 * Facebook

OTHER COUNTRIES

Australia Brazil Canada Colombia Germany Ecuador Spain France India Italy Mexico
United Kingdom United States

© Criterion Digital 2024. All rights reserved.