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Text Content

Skip to content
 * Main Menu
 * 1300 354 393
 * DELIVERY
 * 
 * 1300 354 393
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 * $0.00 0 Cart

Below Header
 * Gift Baskets & Hampers
   
   * PRICE
     
      * Create Your Own Hamper
      * On Sale
      * Gifts Under $100
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      * Most Popular
     
     
     
     PERSON
     
      * Men
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   * FAVOURITE FOOD
     
      * Gourmet Food
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   * EVERYDAY OCCASIONS
     
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   * SEASONAL OCCASIONS
     
      * Mother’s Day
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   * TRENDING
     
      * Work From Home Gifts
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 * Corporate Orders
   
   * SHOP BY
     
      * Christmas Gifts 2023
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   * CORPORATE ORDERING
     
      * Corporate Gifting Brochure
      * Branded Merchandise Website
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      * Open a Corporate Account
   
   * YOU’RE IN GOOD COMPANY
     
     We’re delighted to serve the following businesses:
     
     
 * Christmas Hampers
 * Help & Gift Tracking
   
   * SHOP WITH CONFIDENCE
     
     Every Gourmet Basket purchased is backed by our 100% money back happiness
     guarantee.
     
     Over 100,000 gifts shipped, since 1998.
     
     
     
     
   
   * ABOUT US
     
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     Phone: 1300 354 393
     Phone Intl: +61 2 9479 0300
     Email: service@gourmetbasket.com.au
     
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DELIVERY FEES AND TIMES

Gourmet Basket is taking a break!

Our office will be closed from 2pm Friday 24th Dec,
until Tuesday 4th January at 9.00am

You may still order gifts online – and we will pack
them on our return on 4th January
Has my order shipped?

If you placed your order on or before Thursday 23rd December, we have packed and
shipped your gift. You should receive several emails with tracking links. You
can track your gifts here: https://startrack.com.au/track/search. Enter your
“B6KZ…” tracking number or just click on the link in your tracking emails.

If you have a query you can contact Startrack on 132 345 during business hours.

NOTE: The couriers will leave the gift if no-one is home, and safe to do so.
Otherwise a “Sorry We Missed You” card will be left. For full details see this
page: https://cart.gourmetbasket.com.au/wheres-my-gift/

If you don’t know your “B6KZ tracking number” you can find your tracking link
using your “GBxxxx” order number on this page:
https://cart.gourmetbasket.com.au/wheres-my-gift/

When will my order arrive?

If you placed your order before the Christmas Cut-off dates (below) your gift
should arrive before Christmas. If you placed it after these dates, it may still
arrive before Christmas though may not, depending on courier delays. These were
advised during the checkout process, and unfortunately are beyond our control.
Thank you for your understanding.

RegionCut-off

SYDNEY AND SUBURBS:

12:00PM MONDAY 20TH DECEMBER

CAPITAL AND REGIONAL CITY:

12:00PM THURSDAY 16TH DECEMBER

REST OF AUSTRALIA:

12:00PM WEDNESDAY 15TH DECEMBER

Startrack are delivering up until Friday 24th, the 29th-31st December, then from
Jan 4th onwards.

If you have selected a delivery date in January, your gift will be packed and
shipped from 4th January onwards, so has not left us yet.

To log a ticket: Please email service@gourmetbasket.com.au and we will respond
on our return on 4th January.

Wishing you a very happy holiday and New Year in 2022!

The GB Team


CHRISTMAS 2023 – RECOMMENDED LAST ORDER DATES


THE FOLLOWING LAST ORDER DATES APPLY AS ADVISED BY OUR COURIERS.

Gifts may still be ordered after this time, and we will ship every day including
Friday 22nd December,
though gifts will not arrive before Christmas Day. Please note, couriers do not
deliver on weekends unless otherwise specified.


RegionCut-offFREE STANDARD SHIPPING – Australia Post eParcel (3-8 days depending
on location)

To ensure the best chance of gifts arriving before Christmas in this very busy
period, our Last Order dates are as follows. Free shipping options taken after
this time come with the risk of Christmas delivery being missed.

Sydney and Suburbs: 3.00pm Wed 13th December

East Coast Capitals: 3.00pm Tue 12th December

Rest of Australia: 3.00pm Mon 11th December

PREMIUM Shipping: Sydney and Suburbs

Next Day Service: 3:00pm Wednesday 20th December. Last day for shipments. Note,
a small percentage of gifts may not arrive in time for Christmas Day if there
are unforeseen courier delays.


Same-Day Service: 10.45am Thursday 21st December (Delivery between 1pm and 9pm)

PREMIUM Shipping: Other Capital / Regional City3:00pm Tuesday 19th December. If
the calendar allows, you may still order after this day, and we will ship as
soon as we can, though your gift may not arrive in time for Christmas Day.
PREMIUM Shipping: Rest of Australia

3:00pm Monday 18th December .If the calendar allows, you may still order after
this day, and we will ship as soon as we can, though a your gifts may not arrive
in time for Christmas Day.



STANDARD DELIVERY TIMES AND FEES

Please note: Delivery times are based on published information from our
couriers, however due to occasional unforeseen courier delays, Preferred
Delivery Dates are not guaranteed in any way by Gourmet Basket.

DAILY ORDER CUT-OFF is 4.00pm weekdays. SAME-DAY SYDNEY CUT-OFF is 10.45am
weekdays.


Destination Delivery Fees Estimated Delivery TimeFREE Standard Shipping
No Charge

Where indicated with a gold Free Shipping icon on the hamper photo, certain
gifts include Free Standard Shipping in their price. Gifts will be shipped same
day if your order is placed before the Daily Cutoff time (see above). Delivery
times depend on the location. You can find an estimate of delivery time frames
using the Australia Post calculator

You may not select a Preferred Delivery Date at checkout, and Gourmet Basket
cannot specify exactly when the gift will be delivered, though a range is
mentioned at checkout.

Click and CollectNo ChargeOrders placed before 2.00pm on any business day may be
collected from our offices between 10.00am and 4.30pm Monday to Friday in
Belrose, NSW 2085.  For more information,please click here.

Premium Sydney Metro Same Day Express

Must order by 10.45am AEST on business days.

$25.95

Choose a Preferred Delivery Date. Premium Same-Day Courier used. Available to
selected Sydney metro postcodes – click here for the list. Deliveries are
scheduled to arrive from 1pm to 9pm the same business day (though deliveries may
occur later). If no-one is home, and it is safe to do so, the gift will be left.
If not, a re-delivery attempt will be made the following day between 1pm and
9pm. 

If that fails the gift will be returned to us. Orders placed on weekends will be
delivered the following business day. A new delivery fee will apply for 2nd
deliveries, due to no-one receiving the gift, or wrong addresses provided.

Special delivery arrangements can be requested for orders placed after 10.30am,
using an express courier, however additional fees may apply. Please call 1300
120 451 for details.

Premium Sydney Metro Standard Courier
Order by daily Cutoff$14.95-$16.95Choose a Preferred Delivery Date. Premium
Courier used. Delivered between 9am and 5pm the next business day, (or other
date as selected in the calendar) – subject to unforeseen courier delays.
Premium Regional NSW
Order by daily Cutoff<5kg: $15-95-$19.95 5-9kg: $18.95-$21.95 9kg+: $26.95Choose
a Preferred Delivery Date. Premium Courier used. Delivered between 9am and 5pm
the next business day to most locations, subject to unforeseen courier delays.
For heavy hampers with 2 or more bottles of wine to country NSW, delivery may
take 2-3 days.Premium Melbourne, Canberra & Brisbane Metro
Order by daily Cutoff<5kg: $15.95-$19.95 5-9kg: $18.95-$21.95 9kg+: $26.95Choose
a Preferred Delivery Date. Premium Courier used. Delivered between 9am and 5pm
next business day or as selected, subject to unforeseen courier delays. Premium
Rest of Australia Order by daily Cutoff

By Road (5 Bus days)  <5kg: $16.95-$21.95 5-9kg: $19.95-$26.95 9kg+: $30.95

Air Express (1-3 Bus days) <3kg: $21.95 3-5kg: $31.95 5-9kg: $36.95
9kg+: $59.95

Choose a Preferred Delivery Date. Premium Courier used.
If you select Air Express delivery will be 1-3 business days, depending on
location. For heavy hampers with 2 or more bottles of wine, or when choosing
Road delivery, the freight is heavier and will take 5+ days. For remote
locations delivery can take up to 5+ business days.Sydney Special Postcodes –
Beginning with “1”$22.95Orders placed before 2.00pm will be delivered between
9am and 5pm the next business day, or later as chosen,  subject to unforeseen
courier delays.

GOURMET BASKET WILL USE ITS NOMINATED COURIER AND ALL DELIVERY TIMES ARE
ESTIMATES ONLY.





Other Delivery Information

 * Ordering times based on EST- Eastern Standard Time
 * Deliveries to PO Boxes will attract an additional delivery fee of $10.95 (inc
   GST)
 * Additional gifts to the same address attract a $10 delivery fee per gift
   (inc GST), except for Sydney, which is $5 per additional gift, when ordering
   10 or more gifts.
 * Additional gifts to the same address using Sydney Same Day Courier attract a
   $15 delivery fee per gift.
 * Once an order is accepted by Gourmet Basket, orders are dispatched in
   accordance with courier delivery tables to meet your Requested Delivery Date
 * Once your order has been accepted by Gourmet Basket, we are unable to make
   changes to your order.
 * Deliveries are made during normal business hours, being 9am – 5pm on weekdays
   – subject to unforseen courier delays.
 * Deliveries are not currently available on weekends or public holidays.
 * All parcels are bar-coded and able to be traced using the link sent to you
   with your order, and as your order is shipped.
 * Once your order has been distributed Gourmet Basket’s nominated carrier it
   becomes their responsibility. Gourmet Basket are not liable and/or
   responsible for any delays and/or lost and/or stolen orders in transit.
 * As our gifts contain perishable items, and often need to be in the hands of
   the receiver on a specific date, if a recipient is not available to take
   delivery, gifts will be left in a safe place, as determined by Gourmet
   Basket, on the premises. By ordering a gift, you acknowledge our
   authority-to-leave.
 * If a gift is not able to be found on the premises, and Gourmet Basket can
   provide evidence of delivery from the courier, then unfortunately this
   will not entitle the purchaser to a refund or replacement, as the gift has
   been delivered.
 * If a parcel is deemed unsafe to leave by the courier, a card will be left,
   and the parcel taken to the nearest Australia Post shop or Startrack Depot.
   The card will advise options for receiving the gift, including collection
   options.
 * We package all gift baskets in strong boxes so that items stay safe and
   arrive undamaged.
 * Please note that a re-delivery fee will need to be charged if an incorrect
   address is given. Please ensure the delivery address you provide is correct,
   before placing your order. Parcels that are successfully delivered, when an
   incorrect address is provided, are not eligible for refunds.
 * If delivering to a hospital, please ensure the patient will still be there
   within the delivery time-frame above, and that the hospital is accepting
   deliveries.
 * It is your responsibility to inform Gourmet Basket if an order has not
   arrived. We will then trace and locate the order.
 * Gourmet Basket uses its nominated carrier for delivery of gift baskets by the
   date requested. However, any delivery time frames are an estimate only
   and you acknowledge and agree that delivery within the estimated  time frame
   is not always possible due to unforeseen circumstances.
 * At this stage, we do not deliver outside of Australia.
 * For any further questions on shipping, please email
   service@gourmetbasket.com.au
 * All fees Inc GST

6

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YOU SPEND

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WELCOME REWARD PLUS ONGOING
REWARDS FOR EVERY $1 YOU SPEND

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GOURMET BASKET
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HELP & SUPPORT
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CORPORATE GIFTING
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Careers

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STAY CONNECTED





Gift Hampers Sydney | Gift Hampers Melbourne | Gifts Hampers Brisbane | Gift
Hampers Perth | Gift Hampers Adelaide

To donate 10% of every gift hamper to a Charity of your choice, visit our sister
company CHARITY HAMPERS
Address: Unit 3, 22 Narabang Way, Belrose, NSW 2085. Phone: 1300 120 451

Available at MYER online and in stores nationwide

COPYRIGHT 2021 GOURMET BASKET. STORE BY BLAZE.ONLINE.


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