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3 forms found in the DOM

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Text Content

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 * What We Do
 * Client Stories
 * Careers
 * Get in touch
 * Menu & Search Close Menu

 * What We Do
   
   
   OVERVIEW
   
   Back to search
   
   
    * DIGITAL STRATEGY & SERVICE DESIGN
      
      Business analysis and inclusive user research combine for sustainable
      digital strategy and service design solutions.
   
   
    * UX & DIGITAL PRODUCT DESIGN
      
      We uncover user needs, goals and pain points, and design inclusive
      solutions that users love and optimise business success.
   
   
    * WEB APPLICATION DEVELOPMENT
      
      Human-centred design expertise and pioneering technology deliver
      high-performing, accessible, secure web platforms and applications.
   
   
    * CMS & DIGITAL EXPERIENCE PLATFORMS
      
      We create inclusive, user-centred, strategic platforms and CMS that
      deliver great experiences for all your organisation’s users.
   
   
    * DEVOPS & PLATFORM ENGINEERING
      
      Whether it's improved security, new Cloud infrastructure or a DevOps
      services culture, we help all types of businesses manage complexity.
   
   
    * DATA ANALYTICS & DIGITAL OPTIMISATION
      
      Data science, automation and AI maximise your marketing ROI: from web
      analytics to SEO and content marketing.
   
   
    * CAPABILITIES

 * How We Work
   
   
   OVERVIEW
   
   Back to search
   
   
    * OUR APPROACH
      
      Our pioneering approach combines proven, repeatable process with being
      collaborative, flexible and transparent in everything we do.
   
   
    * ACCREDITATIONS & FRAMEWORKS
      
      Six independent global standards and numerous other best practice
      certifications help us deliver top quality work for our clients.
   
   
    * AGILE PROJECT MANAGEMENT
      
      Increase value and collaboration with an Agile approach to success.
      Agile's rapid iterations and fluid scope keep you on track so you can
      pivot as your needs change, consistently delivering real results fast.
   
   
    * TOOLS & TECHNOLOGY
      
      We use the latest, performant, most reliable tools for apps and platforms
      to deliver you superior user experience and competitive edge.
   
   
    * OUR PARTNERS
      
      From technology to community, we work with the right partners and
      organisations to ensure your project’s end-to-end success

 * Client Stories
   
   
   OVERVIEW
   
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    * EXPLORE OUR WORK
      
      We've empowered people and organisations in the public and private
      sectors, transforming how they work, changing lives for the better.
   
   
    * SECTOR EXPERTISE
      
      While our approach adapts to work across sectors, we have a particular
      depth of expertise in several key industries.
   
   
    * HEALTHCARE & PHARMA
   
   
    * GOVERNMENT & PUBLIC SECTOR
   
   
    * TECHNOLOGY & INFOSEC
   
   
    * EDUCATION & LEARNING
   
   
    * FINANCE

 * Culture
   
   
   OVERVIEW
   
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    * ABOUT US
      
      Founded in 2005, our entrepreneurial, inclusive, human-centred culture
      delivers great work while being great to work with.
   
   
    * OUR PEOPLE
      
      An eclectic mix of service, UX and UI designers, technology engineers,
      delivery experts, and strategic thinkers from across the world.
   
   
    * FORCE FOR GOOD
      
      Our mission to empower people and bring prosperity to all means delivering
      a positive social and environmental impact in everything we do.
   
   
    * AWARDS
      
      Our fantastic projects and people have been recognised over and over with
      our industry's leading awards.

 * Insights
   
   
   OVERVIEW
   
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    * VIEWS & NEWS
      
      Our latest opinions and news on the latest in digital transformation,
      experience and technology trends.
   
   
    * EVENTS & WEBINARS
      
      Discover our latest webinars, events, speakers and workshops covering
      topics from accessibility and technology to project delivery.
   
   
    * RESOURCES & WHITE PAPERS
      
      Download our latest checklists, apps, white papers and books to help
      transform your organisation beyond digital.

 * Careers
   
   
   OVERVIEW
   
   Back to search
 * Get in touch
   
   
   OVERVIEW
   
   Back to search

 * Search

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Drupal User-centred design UX Audit Information architecture



TOGETHER, WE EMPOWER TRANSFORMATION BEYOND DIGITAL

Life-enhancing services, products, and experiences through inclusive,
relationship-centred design, pioneering process and technology.


TOGETHER, WE EMPOWER TRANSFORMATION BEYOND DIGITAL

Life-enhancing services, products, and experiences through inclusive,
relationship-centred design, pioneering process and technology.


TOGETHER, WE EMPOWER TRANSFORMATION BEYOND DIGITAL

Life-enhancing services, products, and experiences through inclusive,
relationship-centred design, pioneering process and technology.




OUR SERVICES

From strategy and human-centred design through to technical delivery and
support, our services can help answer your organisation’s challenges. Since
2005, our pioneering, proven ISO-accredited approach has supported clients
across sectors. 


DIGITAL STRATEGY & SERVICE DESIGN


UX & DIGITAL PRODUCT DESIGN


WEB APPLICATION DEVELOPMENT


CMS & DIGITAL EXPERIENCE PLATFORMS


DEVOPS & PLATFORM ENGINEERING


DATA ANALYTICS & DIGITAL OPTIMISATION


DISCOVER OUR WORK

View all client stories
Comprehensive content strategy, UX design system and front-end templates to
reflect the Bank's status.
6% increase in organic traffic
308% increase in social traffic
22% increase in mobile traffic
View client story
UX strategy and website development for the dispute resolution firm
5% increase in rating the website as ‘easy to use’
24% increase in preference for the look and feel
5% increase in conversions
View client story
Supporting the complex, growing operational requirements of an entire Laravel
ecosystem.
95% reduction in downtime
32% increased reliability
View client story
Designing a new user experience to promote the Towards an Active Nation strategy
613% increase in traffic since launch
1000% increase in mobile traffic since launch
11,000 applications received for funding
View client story
Comprehensive content strategy, UX design system and front-end templates to
reflect the Bank's status.
6% increase in organic traffic
308% increase in social traffic
22% increase in mobile traffic
View client story
UX strategy and website development for the dispute resolution firm
5% increase in rating the website as ‘easy to use’
24% increase in preference for the look and feel
5% increase in conversions
View client story
Supporting the complex, growing operational requirements of an entire Laravel
ecosystem.
95% reduction in downtime
32% increased reliability
View client story
Designing a new user experience to promote the Towards an Active Nation strategy
613% increase in traffic since launch
1000% increase in mobile traffic since launch
11,000 applications received for funding
View client story
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WHAT OUR CLIENTS SAY

> Cyber-Duck's expertise was invaluable to transform multiple services into a
> single website solution. They brought us on a journey with a user centred and
> design process that focused on getting accessibility right. The diversity of
> the team and perspectives they brought helped solve complex challenges.
> 
> Jayen Parmar, Digital Solutions & Innovation, DDaT Deputy Head, College of
> Policing

> Cyber-Duck has been our long-term digital partner for many years, most
> recently supporting the launch of a new inclusive, accessible and sustainable
> digital hub that helps us bridge the digital divide, by ensuring that our
> vital services are available for those in the hardest to reach places around
> the world.
> 
> Deputy Digital Content Editor, The Commonwealth

> Cyber Duck were great partners: transparent and collaborative and really open
> to feedback. They worked hard with us to create a truly blended team that not
> only produced great work but had a lot of fun doing it.
> 
> Emma Howell, Senior User Researcher, Essex County Council

> Cyber-Duck’s user-centred approach to website design, content strategy and
> implementation has completely transformed our digital offering, increasing
> traffic to our website six-fold. The team are experts at their craft and are
> true partners.
> 
> Simon Osborne, Head of Editorial and Content, Sport England

> Cyber-Duck are a truly professional organisation. Their work is to a very high
> standard. The team were very pro-active in recommending new approaches and
> improved solutions. Equally they responded well to client needs, adapting to
> our pace and rhythm as necessary.
> 
> UX Delivery Lead/Head of Service Standards, National Highways, National
> Highways

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TRUSTED FOR OUR PIONEERING CULTURE, PROCESS AND TECHNOLOGY

Our clients say they love working with us because of the relationships we build
with them. Clients trust and recommend us because of our passion for people,
process, technology and continuous improvement.

Google Analytics Certified Partner logo

Certified for Tag Manager and data-driven marketing capabilities.

Deloitte Technology Fast logo

Listed in Deloitte Technology Fast 500 for 280% business growth.

International Association of Accessibility Professionals logo

As associate members of the IAAP, we can help with your digital accessibility
needs.

170+

Awards & Nominations

Client Satisfaction

Rated by our clients for delivery of user-centred projects.

ISO 9001 logo

Quality

ISO 9001 for quality and customer satisfaction.

ISO logo

Human-Centred Design

ISO 9241 for ergonomics of human-system interaction.

ISO 27001 logo

Security

ISO 27001 for information security management.

ISO 14001 logo

Sustainability

ISO 14001 for environmental management.


OUR PEOPLE

An eclectic mix of service designers, UX specialists, technology engineers,
delivery experts, and strategic thinkers, our 100+ strong global team is the
heart of everything we do.

Meet our diverse team



ABOUT US

Since 2005, our pioneering people and process have seen us grow and explore
ground-breaking human-centred design and innovative technology. Transforming
ourselves and our clients’ organisations, services and products along the way.

Explore our Culture



FORCE FOR GOOD

Our mission to empower people and bring prosperity to all means a passionate
commitment to delivering a positive social and environmental impact in
everything we do.

How we work for good



OUR INSIGHTS

Transformation is for everyone. We love sharing our thoughts, approaches,
learning and research all gained from the work we do.


PUTTING THE FRICTION BACK IN FINANCE: WHY SUSTAINABLE SYSTEMS OUTCOMES, NOT
SPEED, NOW MATTER

9 minute read
24th Aug 2023

Service Design UX Finance




HOW DO YOU OPTIMISE YOUR WEBSITE FOR GOOGLE’S NEW AI SEARCH?

6 minute read
26th May 2023

Technology News




ACCESSIBLE TYPOGRAPHY: INCLUSIVE FONTS AND TYPE READABILITY 

3 minute read
6th Sep 2021

Accessibility Design


SHARE YOUR VISION. LET'S WORK TOGETHER

Whatever the project or particular challenge you have in mind, we’re here with
the right people, process and technology to help deliver the transformation you
need.

Talk to us

 * Home
 * What We Do
 * How We Work
 * Client Stories
 * Careers
 * Culture
 * Insights
 * Contact Us

HQ: CACI House, London, United Kingdom

European offices: London / Portugal

American office: Colorado Springs

Call us on: +44 (0) 208 953 0070

Email: hello@cyber-duck.co.uk

 * Follow us on Linkedin
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 * Follow us on Instagram
 * Follow us on Youtube

Best Companies

Best Companies



Elite List no. 24



GOV.UK provider



ISO accredited



IAAP members

Disability Confident

 * Accessibility
 * Carbon Reduction
 * Legal
 * Privacy
 * Cookies
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