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Text Content

+44 (0) 20 3961 5003 enquiries@mypd.co.uk

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CMI LEVEL 5 COACHING AND MENTORING

Central London
 * Overview
 * Agenda
 * Venue
 * Brochure
 * In-House Training
 * Qualification
 * Course Fee
 * Course Instructors
 * Contact us

Coaching is rapidly becoming one of the most sought-after skills required of
managers. As the Harvard Business Review reports, it is a “skill that all good
managers at all levels need to develop and deploy”.

Through practical workshops and expert-led content, this course delves into the
coaching and mentoring principles and skills needed to be an effective coach and
mentor. From understanding personality types to asking the right questions, this
course enables you to be the manager that energises, motivates and unlocks your
team’s potential.

OVERVIEW

Held over five days, this course covers the foundational and psychological
underpinnings of management coaching and mentoring, and actively honing your
skills as a mentor and coach. Key topics include the central approaches to
coaching and mentoring, learning styles, rapport building and empathy, creating
a safe space, ethical implications and overcoming resistance to change. By the
end of the week, you will understand how coaching and mentoring works, and how
to embed it within your management style.

Learning Outcomes:

 * Understand the Concept and Purpose of Coaching and Mentoring
 * Analyse Approaches to Management Coaching and Mentoring
 * Reflect on Your Leadership Style
 * Appreciate the Psychological Underpinnings of Coaching and Mentoring
 * Examine Different Learning Styles and Individual Personality Traits
 * Effectively Use Questions, Silence and Empathy
 * Develop Guidelines and Ethical Protocols for Coaching and Mentoring
   Relationships
 * Know how to Overcome Resistance to Coaching and Mentoring
 * Build Your Organisation’s Coaching and Mentoring Culture

To provide a fully immersive study experience, this course will be led by
experts with a wealth of professional experience and in-depth knowledge of the
field. Each day will provide an opportunity for peer-to-peer exchanges and
interactive discussions with the subject matter experts on content, techniques
and case studies. To ensure a varied and engaging learning experience, the
course will delivered as blend of workshop activities, group exercises,
presentations and self-reflective materials.

As a CMI Level 5 course, this training is designed for aspiring or practicing
managers who are responsible for motivating individuals and undertake core
management activities, such as resource management, recruitment and meeting
organisational objectives.

AGENDA

Day One: Laying the Foundations – Concept, Purpose and Business Case

Welcome, Introductions, and Overview

Concept of Management Coaching and Mentoring

Business Case for Management Coaching and Mentoring

Different Approaches to Coaching and Mentoring

Day Two: From Theory to How it Works in Practice  

Supporting a Coachee or Mentee Transition through Change

Navigating Relationships as a Manager, Coach and Mentor

Self-Awareness and the Psychological Underpinnings of Coaching and Mentoring

Matching Individual Learning Styles to Personality Traits

Day Three: Honing Your Skills as a Coach and Mentor

Managing without Judgement: Creating a Safe Space

Effectively Using Questions – and Silence

Building Rapport, Showing Empathy and Problem Solving

Workshop: Applying the Skills of the Day in Practice

Day Four: Ethics and Relationships Behind Coaching and Mentoring

Ethical Implications of Coaching and Mentoring

Guidelines, Protocols and Contracts for Interventions

Overcoming Resistance to Coaching and Mentoring

Team Dynamics and Team Learning

Day Five: Coaching and Mentoring within Your Organisation

Creating an Organisational Culture of Coaching and Mentoring

Monitoring and Evaluating Impact of Coaching and Mentoring

Action Plans and Individual Presentations

LOCATION

Central London



BROCHURE




IN-HOUSE TRAINING

Struggling to find the perfect course?

Speak to a Learning Solutions Consultant today to discover how we can create a
customised training programme for your team.








QUALIFICATION

This course offers participants the option to achieve a globally-recognised
Chartered Management Institute Level 5 qualification should they opt to complete
the assessment criteria.

Assessment

After attending the training course, participants may choose to complete three
written assignments of 2500 – 3000 words each. The assignments will then be
graded by the CMI and successful candidates will be awarded the Chartered
Management Institute Level 5 Certificate in Certificate in Professional Coaching
Practice.



COURSE FEE

£2499 + VAT

COURSE INSTRUCTORS

Tony Cash – Course Instructor



Tony has over 30 years’ worth of experience working in the UK Civil Service and
delivering training to delegates from a range of sectors on a wide variety of
topics including coaching, mentoring, management and leadership, personal
development and strategic thinking.

In the UK Civil Service, Tony’s roles included Head of Strategy and
Communications for the Joint Trade Policy Unit and Deputy Director of the
Department for Business internal training team, where he delivering a wide range
of coaching, mentoring and personal development training. He was also Assistant
Director of the Enterprise Bill team and Assistant Director for the Low Pay
Commission.

Tony has since worked as a training consultant, delivering a wide range of
training (included CMI accredited training) to delegates in the UK and across
the world. He has delivered in-house training for public bodies in Bermuda, the
British Virgin Islands, Canada, Cayman Islands, Dubai (where he delivered a
Coaching and Development programme for the Dubai National School of Government),
Guernsey, Kenya, Ireland, Malta, St Kitts and South Africa. He has also
delivered bespoke training courses for various UK government departments,
including the Department for Business, Department for Exiting the European
Union, Department for Transport, the Home Office, and Ministry of Justice, as
well as for independent regulators and local councils.

Alongside his wealth of training experience and practical knowledge, Tony holds
multiple training and coaching certificates. His qualifications include:

 * MSc in Organisation Development (Portsmouth University)
 * BA Hons Economics and Sociology (Reading University)
 * Certified Master Practitioner of Neuro-Linguistic Programming
 * Certificate in Executive Coaching
 * Certificate in Counselling Skills
 * CIPD Certificate in Training Practice
 * Prince 2 Practitioner (Project Management)

 

Rachel Holloway – Course Instructor



A seasoned social scientist, educator, and holistic therapist, Rachel Holloway
is committed to driving learning and development. With a broad scope across
academia, non-profit, and business sectors, Rachel co-creates solutions for
sustained change. Notable projects include Train the Trainer schemes in
Indonesia, the Philippines, and Vietnam and establishing a Shadow Board with a
Chief Executive, offering emerging leaders insights into governance processes
and strategic decision-making.

With a career spanning over twenty years, Rachel has served governments and
international organisations worldwide. Her experience includes impactful roles
with the United Nations, the Organisation for Economic Co-operation and
Development, and various governments, such as India, Morocco, Montenegro, Peru
and Pakistan.

Rachel is a consultant and coach to guide individuals and organisations toward
growth and development. Currently holding the positions of Managing Director of
Partners for Reform and Non-Executive Director of the British Hallmarking
Council, Rachel’s leadership and expertise consistently drive positive change
and innovation. She has also recently taken on a mentoring role for businesses
through the Help to Grow scheme.

Qualifications and Training:

 * Project Leadership Certificate (Saïd Business School, The University of
   Oxford)
 * Master of Economics in Strategic Studies (University of Wales, Aberystwyth)
 * Honours Degree in International Relations (Nottingham Trent University)
 * Certified Coach, Trainer, and Assessor
 * Member of The Association for Coaching, The Chartered Management Institute,
   and the Institute of Learning and Management
 * Qualified facilitator of Thomas International Personal Profile Analysis (PPA)
   aids understanding of strengths, preferred communication and working styles.

CONTACT US

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Mar 24 2025 5 days
Sep 22 2025 5 days
Feb 2 2026 5 days
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