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WHERE IS MY CERTIFICATE OF COMPLETION?

You can check the status of your Certificate at any time using our Certificate
Lookup.

If you have completed the course and are wondering when your certificate will
arrive, it depends on which method you chose for shipping. If you chose Instant
Download, the certificate is available for download on this page.

If you chose FedEx, your certificate will arrive the next business day before
10:30am.
If you chose USPS, your certificate is processed by our team and mailed upon
completion from our Houston office. It will arrive via USPS within 10 days
anywhere in the US.


HOW DO I GET IN TOUCH WITH CUSTOMER SERVICE?

Our local customer service team is available by phone or email Monday-Friday
8am-8pm and Saturday and Sunday 10am-7pm. You can reach us at (713) 488-4035 or
by email by clicking here.


WHAT ARE THE BENEFITS OF TAKING A COURSE WITH US?

We have been a leader in the driver safety industry and the #1 rated defensive
driving course since 2000. Our course is state and court approved for traffic
ticket dismissal and insurance premium discounts for all courts in Texas. We
offer the shortest course and the lowest price allowed by law!


CAN I TAKE THIS COURSE ON MY PHONE?

Yes! Our defensive driving course is smart phone and tablet friendly. Anywhere
you can access the internet via your mobile or tablet device, you can take our
course! The flexibility of the course allows you the option to view part of the
course from one device, log off and resume the course from a office or home
computer.


CAN I BEGIN THE COURSE FROM ONE COMPUTER AND RESUME FROM ANOTHER?

Yes. You may begin the course on one device and resume it from another. The
course will automatically keep track of your progress, so when you log back into
the course you will pick up where you left off.


IS THE COURSE 100% OVER THE INTERNET?

Yes. You take the entire course on the Internet via your computer, tablet or
smart phone.


HOW LONG WILL IT TAKE ME TO COMPLETE THIS COURSE?

We offer the shortest course allowed by law in each state. Our Texas course is
the 6 hour minimum.


HOW DO I RECEIVE A CERTIFICATE OF COMPLETION?

After completing your course the Certificate of Completion can be attained in
several ways. We can mail the certificate to you at no cost. For an additional
fee you can also expedite the process with an instant download to print at home
or receive by FedEx next-day delivery.


WHAT DO I DO WITH THE CERTIFICATE OF COMPLETION AFTER I RECEIVE IT?

After you receive the Certificate of Completion, you will sign the Certificate
and submit it to the court. Refer to your court's documentation and instructions
on how to complete your ticket dismissal/point reduction process. You may also
reach out to your court for questions regarding your dismissal/point reduction.


IS THIS COURSE APPROVED FOR TRAFFIC TICKET DISMISSAL AND INSURANCE DISCOUNTS?

Yes, our courses are approved for traffic ticket dismissal and insurance
discount in all Texas courts!


IS THERE CERTAIN GRADE I NEED TO MAKE TO PASS THE COURSE?

The online course has a 99.99% pass rate, so it is unlikely you will fail. You
will need to score a 70% or better to pass the course. The final exam allows 3
attempts.


WHAT IS THE COST OF THE COURSE?

The course is just $25. This is the minimum price allowed by law in Texas.

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CUSTOMER SERVICE AND GENERAL INFORMATION

Customer Support Line: (713) 488-4035
Email: Email Support
Fax Number: (713) 488-4102


CUSTOMER SERVICE HOURS

Monday – Friday: 8AM – 6PM
Saturday: 10AM – 7PM
Sunday: Closed

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