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About Quadient News Our story Standard of excellence A worldwide presence
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Other solutions Quadient Smart Mail Parcel Pending by Quadient
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Access all Quadient financial info: results, press releases, reports, financial
agenda, analysts.

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Join our growing team of innovators dedicated to keeping the connected world
secure.

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Customer Communications Inspire Evolve

SaaS customer communication management

Inspire Flex

Enterprise customer communication management

Inspire Journey

Journey mapping, analytics & orchestration

DigitalBoost

Customer process digitalization

Impress Automate

Document preparation

Impress Distribute

Communications delivery

Impress Invoice

Invoice presentment & payment

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Training
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Automation Payments Expenses Accounting Teams Plans AP request a demo
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Referral Program AR terms of service AR support
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Use cases Archive & retrieval Consolidating CCM platforms Customer onboarding
Digital transformation Front office communications Complex documents Intelligent
forms Outsource physical mail
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Government Service Providers Telecommunications Utilities

Mailing Solutions

Smart parcel lockers

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Automation
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Resources

IDC MarketScape

IDC MarketScape: Worldwide Cloud CCM Applications 2022 Assessment

The cause of overtime and burnout in AP

In this eBook, we’ll investigate issues contributing to the problem of burnout
resulting from overtime in AP and share strategies organizations can implement
to turn things around.


Communications

3rd-party delivery joins forces with retail

Third-party food delivery apps are making the move into retail and are ready to
bring your favorite store right to your doorstep.

The state of Print & Mail Outsourcing

How SMBs can make customer communications a competitive differentiator.



About Quadient News Our story Standard of excellence A worldwide presence
Corporate social responsibility
Join, partner & invest Contact us Investor relations Partner programs Careers
Other solutions Quadient Smart Mail Parcel Pending by Quadient
Support Help & Support Contact us Quadient university AP support forum
Contact
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WELCOME TO QUADIENT


AUTOMATE ACCOUNTS PAYABLE

Automate and see every step of your AP workflow. 

Learn more


DESIGN & SEND OMNICHANNEL COMMS

Explore the world's leading CCM solution.

Learn more


LOOKING FOR MAILING SOLUTIONS?

VISIT MAIL.QUADIENT.COM

Take me there


AUTOMATE ACCOUNTS RECEIVABLE

Simplify collections and get paid faster.

Learn more


AUTOMATE DOCUMENT PREP & DELIVERY

Prepare and deliver physical and digital documents in a snap.

Learn more


CALLING ALL CCM INSPIRE CUSTOMERS

REGISTRATION IS NOW OPEN FOR INSPIRE DAYS 2023!

Feb 22-24, Orlando FL.

Register now


DISCOVER THE QUADIENT HUB

FROM LINE-OF-BUSINESS (LOB) TO FINANCE AND ACCOUNTING, QUADIENT EMPOWERS TEAMS
TO ELIMINATE MANUAL TASKS, SPEED CASH CYCLES, REDUCE IT DEPENDENCE, AND CREATE
PERSONALIZED CUSTOMER EXPERIENCES ACROSS ALL CHANNELS.

Customer experience
 * Customer communications
 * Journey mapping
 * Digital transformation

Document automation
 * Document automation
 * Communications delivery
 * Invoice presentment & payment


Accounts receivable automation
 * Credit assessment
 * Collections management
 * Accept payments
 * Cash application

Accounts payable automation
 * Expense management
 * Invoice matching
 * PO management
 * Issue payments


POWERING OVER 2 TRILLION CONNECTIONS EVERY YEAR FOR THE WORLD'S MOST TRUSTED
BRANDS




RE-IMAGINE YOUR COMMUNICATIONS

Master experience-driven communications for the entire customer journey.

Learn more


AUTOMATE DOCUMENT PREPARATION AND DELIVERY

Manage document preparation and multi-channel delivery from anywhere.

Learn more


AUTOMATE ACCOUNTS RECEIVABLE

Simplify collections, expedite invoice payments and reduce DSO.

Learn more


AUTOMATE ACCOUNTS PAYABLE

Automate your entire workflow from purchase orders to payments, the right way.

Learn more


DESIGN AND DELIVER CUSTOMER COMMUNICATIONS FOR DIGITAL, MOBILE, AND PRINT

 * Centralize communications across your entire enterprise in the cloud, as a
   Managed Service or on-premise
 * Leverage journey mapping insights to quickly eliminate customer pain points
 * Eliminate IT bottlenecks and easily create highly-personalized,
   customizable, and compliant channel-agnostic templates
 * Empower front-office staff to personalize and deliver content in-the-moment
 * Create customer-friendly digital processes with intelligent forms
 * Provide universal access to historical communications to support
   self-service 

Learn more Request a demo


ANALYST ACCOLADES

Our innovative process automation and customer experience solutions have been
recognized by multiple leading analyst firms.


IDC MARKETSCAPE LEADER

Quadient named a Leader in IDC MarketScape: Worldwide Cloud CCM Applications,
2022




FORRESTER WAVE LEADER

Quadient named a Leader in The Forrester Wave: Journey Mapping Platforms, Q2,
2022




ASPIRE LEADERBOARD

Quadient named a Leader in the 2022 CCM-CXM Aspire Leaderboard




IDC MARKETSCAPE LEADER

Quadient named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud Based
Accounts Receivable Automation Applications 2020 - 2021


WHY CHOOSE QUADIENT?

Process invoices in minutes with Impress

We used to have to sort invoices manually, which not only took time from our
duties, but from the receptionist as well who would come and help us. After
Impress, one person could handle the entire project within minutes.

Mailroom Manager, Crown Services

Inspire has been a real game changer for us.

With Inspire Flex, we have leading-edge capabilities in terms of how we present
customer data and deliver content to our customers

— Randi Gordon

Director, Customer Communications Management, Pacific Life

50% time savings with Beanworks

Before Beanworks, our AP clerk was spending 30-40% of their time doing data
entry and keying in invoices. Beanworks has eliminated a lot of that. We're
saving at least 50% of our time in accounts payable.

— Dean Olevson

Director of Finance, Radisson Blu Minneapolis Downtown

Our team feels heard with YayPay

The true competitive advantage that Quadient AR Powered by YayPay has, is the
relationship they have with their clients. My team feels heard, feels
appreciated, and we are active partners with YayPay. This results in success for
both of us.

— Peter Roller

Director of AR, LogMeIn

Improving the customer experience with Inspire

We are driving toward a seamless digital experience and meeting our customer
where they want to be met. We are improving the whole experience throughout, and
we’re able to do it very quickly with very low risk.

— Matt Daniels

VP and Chief Architect, Lincoln Financial Group

Saving 80 hours per week with Inspire

The way we were generating on-demand letters was inefficient. We currently
process a few hundred on-demand letters per day and are saving five minutes per
transaction, which translates to 16 person-hours saved every day.

— Brian Pead

Assistant Vice President, Annuity Applications, Pacific Life

Driving faster payments with YayPay

We have seen payments come in faster, and better customer experience because we
are able to address things quickly.

— Chris Pearce

International Finance Director, EMEA & APAC, Cheetah Digital

Process invoices in minutes with Impress

We used to have to sort invoices manually, which not only took time from our
duties, but from the receptionist as well who would come and help us. After
Impress, one person could handle the entire project within minutes.

Mailroom Manager, Crown Services

Inspire has been a real game changer for us.

With Inspire Flex, we have leading-edge capabilities in terms of how we present
customer data and deliver content to our customers

— Randi Gordon

Director, Customer Communications Management, Pacific Life

50% time savings with Beanworks

Before Beanworks, our AP clerk was spending 30-40% of their time doing data
entry and keying in invoices. Beanworks has eliminated a lot of that. We're
saving at least 50% of our time in accounts payable.

— Dean Olevson

Director of Finance, Radisson Blu Minneapolis Downtown

Our team feels heard with YayPay

The true competitive advantage that Quadient AR Powered by YayPay has, is the
relationship they have with their clients. My team feels heard, feels
appreciated, and we are active partners with YayPay. This results in success for
both of us.

— Peter Roller

Director of AR, LogMeIn

Improving the customer experience with Inspire

We are driving toward a seamless digital experience and meeting our customer
where they want to be met. We are improving the whole experience throughout, and
we’re able to do it very quickly with very low risk.

— Matt Daniels

VP and Chief Architect, Lincoln Financial Group

Saving 80 hours per week with Inspire

The way we were generating on-demand letters was inefficient. We currently
process a few hundred on-demand letters per day and are saving five minutes per
transaction, which translates to 16 person-hours saved every day.

— Brian Pead

Assistant Vice President, Annuity Applications, Pacific Life

Driving faster payments with YayPay

We have seen payments come in faster, and better customer experience because we
are able to address things quickly.

— Chris Pearce

International Finance Director, EMEA & APAC, Cheetah Digital

Process invoices in minutes with Impress

We used to have to sort invoices manually, which not only took time from our
duties, but from the receptionist as well who would come and help us. After
Impress, one person could handle the entire project within minutes.

Mailroom Manager, Crown Services

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INTEGRATIONS AT A GLANCE



At Quadient, we help companies build powerful connections with their customers.

Because connections matter.

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 * Parcel Pending

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