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13.82.107.234  Public Scan

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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=k...
Submission: On January 23 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 25 IPs in 5 countries across 19 domains to perform 96 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 411351.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
3 2a02:6ea0:cb0... 60068 (CDN77 ^_^)
2 65.9.66.117 16509 (AMAZON-02)
2 108.128.174.138 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:230... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
6 2600:1f14:f4:... 16509 (AMAZON-02)
1 18.66.122.6 16509 (AMAZON-02)
1 2a02:26f0:f70... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
96 25
41    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:400d:805::200a (Ireland)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    2a00:1450:4001:812::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
3    2a02:6ea0:cb00::2 (Los Angeles, United States)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
key-cdn.printfriendly.com
2    65.9.66.117 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-117.fra56.r.cloudfront.net
hd.egain.com
2    108.128.174.138 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-108-128-174-138.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
3    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
1    2600:9000:2304:1c00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)
sc.lfeeder.com
2    34.120.220.80 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 80.220.120.34.bc.googleusercontent.com
cdn.dreamdata.cloud
3    2a00:1450:4001:82f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
3    2a00:1450:400d:80c::200e (Ireland)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    2a00:1450:400d:803::2002 (Ireland)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
2    2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)
region1.google-analytics.com
3    2a00:1450:400d:80a::2004 (Ireland)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:400d:80a::2003 (Ireland)

ASN15169 (GOOGLE, US)
www.google.de
2    2a00:1450:400c:c00::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
6    2600:1f14:f4:7d02:153f:adff:cb23:7692 (Boardman, United States)

ASN16509 (AMAZON-02, US)
ebrain.egain.com
1    18.66.122.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-6.fra60.r.cloudfront.net
tr.lfeeder.com
1    2a02:26f0:f700:6::216:5919 (Vienna, Austria)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
1    2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)
diffuser-cdn.app-us1.com
1    2600:9000:20eb:8a00:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)
cdn.linkedin.oribi.io
3    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    2606:4700::6811:925b (United States)

ASN13335 (CLOUDFLARENET, US)
prism.app-us1.com
1    2606:4700:4400::ac40:9197 (United States)

ASN13335 (CLOUDFLARENET, US)
trackcmp.net
Apex Domain
Subdomains		 Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 411351
hd.egain.com — Cisco Umbrella Rank: 299268
ebrain.egain.com
892 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 41
428 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 22
region1.google-analytics.com — Cisco Umbrella Rank: 2439
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 373
www.linkedin.com — Cisco Umbrella Rank: 592
px4.ads.linkedin.com — Cisco Umbrella Rank: 6336
3 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5983
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 33
stats.g.doubleclick.net — Cisco Umbrella Rank: 75
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 352
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20422
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21055
17 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7479
prism.app-us1.com — Cisco Umbrella Rank: 7521
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 69965
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 13568
tr.lfeeder.com — Cisco Umbrella Rank: 20716
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 23316
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7475
315 B
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 820
399 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 675
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4490
2 KB
96 19
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
96 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2023-01-16 -
2023-04-16		 3 months crt.sh
hd.egain.com
Amazon		 2023-01-10 -
2024-02-08		 a year crt.sh
*.analytics-egain.com
Amazon		 2022-09-06 -
2023-10-05		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2022-04-21 -
2023-04-21		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02		 2022-11-25 -
2023-05-25		 6 months crt.sh
*.lfeeder.com
Amazon		 2022-07-09 -
2023-08-07		 a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4		 2022-12-05 -
2023-03-05		 3 months crt.sh
*.gstatic.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
1639039923.rsc.cdn77.org
R3		 2023-01-15 -
2023-04-15		 3 months crt.sh
www.google.com
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
www.google.de
GTS CA 1C3		 2023-01-02 -
2023-03-27		 3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
diffuser-cdn.app-us1.com
R3		 2022-12-13 -
2023-03-13		 3 months crt.sh
linkedin.oribi.io
Amazon		 2022-07-07 -
2023-08-06		 a year crt.sh
app-us1.com
Cloudflare Inc ECC CA-3		 2022-12-07 -
2023-12-06		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-09-25 -
2023-09-25		 a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Frame ID: 9ACA589DEC11BA79374466400DAD964E
Requests: 92 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: A93CD93FDDEAB6A51E9DB39902D1DEC0
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 47B65F765D85E62484093B50BA3C30A2
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: E991FC44DE77F9859FA619B6D10B55E2
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 3B7EDA6C3620A2C6B0FC845D0A1D8AE8
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

The New Knowledge Management Required for Customer Service in the COVID Era - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • require.*\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

96
Requests

99 %
HTTPS

77 %
IPv6

19
Domains

28
Subdomains

25
IPs

5
Countries

1536 kB
Transfer

3884 kB
Size

37
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 88
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674503782225&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1674503782225%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknowledge-management-customer-service-covid-era%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai2-na%2526uid%253Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674503782225&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1674503782225&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&liSync=true&e_ipv6=AQISnOmcia6M4gAAAYXgNAFpjZIAGsw374bkibtUH-9x4LI8LlmGO32rwesxLKRJug

96 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/knowledge-management-customer-service-covid-era/ 		206 KB
44 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a56b81c0c034699181d56486c6f8d09499fb91183381fce09b62c47a78bd643b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
44278
Content-Type
text/html; charset=UTF-8
Date
Mon, 23 Jan 2023 19:56:19 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/14854>; rel="alternate"; type="application/json" <https://www.egain.com/?p=14854>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
703 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/includes/css/dashicons.min.css
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 		5 KB
1 KB 		Stylesheet
General
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https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 		3 KB
1 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
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Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
General
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https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/font-awesome.min.css
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
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https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
General
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https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
General
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https://www.egain.com/egain/assets/css/style.min.css
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
General
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Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:805::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 23 Jan 2023 19:56:19 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 23 Jan 2023 19:48:36 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 23 Jan 2023 19:56:19 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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https://www.egain.com/plugins/cookie-notice/css/front.min.css
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1106
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 		51 KB
5 KB 		Stylesheet
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"cbb9-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
5143
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
3 KB 		Stylesheet
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
31 KB 		Script
General
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https://www.egain.com/includes/js/jquery/jquery.min.js
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
4 KB 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
50 KB 		Script
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Transfer-Encoding
chunked
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
General
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https://www.egain.com/plugins/cookie-notice/js/front.min.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		24 KB
5 KB 		Script
General
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https://www.egain.com/egain-child/custom_script_1.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
860cfdfe9846393ea2523e76a4a3aeac4673417ee74b19a382c3d63ae00d14ad
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
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Strict-Transport-Security
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77 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
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server
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content-type
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expires
Mon, 23 Jan 2023 19:56:21 GMT
js
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44 KB 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
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server
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expires
Mon, 23 Jan 2023 19:56:21 GMT
js
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63 KB 		Script
General
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
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994 B 		Image
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Date
Mon, 23 Jan 2023 19:56:21 GMT
Strict-Transport-Security
max-age=31536000
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nosniff
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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Response headers

Date
Mon, 23 Jan 2023 19:56:22 GMT
Strict-Transport-Security
max-age=31536000
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nosniff
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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Date
Mon, 23 Jan 2023 19:56:22 GMT
Strict-Transport-Security
max-age=31536000
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General
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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2 KB 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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lightbox.min.js
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
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https://www.egain.com/egain/assets/js/main.min.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
32760
app.min.js
www.egain.com/plugins/pojo-accessibility/assets/js/ 		5 KB
2 KB 		Script
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
1668
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
40 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
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https://www.egain.com/includes/js/hoverIntent.min.js
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URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
General
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

Date
Mon, 23 Jan 2023 19:56:22 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
3404
css
fonts.googleapis.com/ 		3 KB
584 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:805::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 23 Jan 2023 19:56:21 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 23 Jan 2023 19:56:21 GMT
css
fonts.googleapis.com/ 		5 KB
706 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:805::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 23 Jan 2023 18:27:53 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 23 Jan 2023 19:56:21 GMT
css
fonts.googleapis.com/ 		8 KB
808 B 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:805::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 23 Jan 2023 18:15:15 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 23 Jan 2023 19:56:21 GMT
gtm.js
www.googletagmanager.com/ 		170 KB
55 KB 		Script
General
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https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e1edcfaef004af38d19e1b3cc8c837fa36945070da4ce6efa49aff32c2a7a0a8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
56676
x-xss-protection
0
last-modified
Mon, 23 Jan 2023 18:14:41 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 23 Jan 2023 19:56:21 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 		93 KB
93 KB 		Image
General
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https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

Date
Mon, 23 Jan 2023 19:26:26 GMT
Via
1.1 e39402e2cf62b31f7774452c905f38f2.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA56-C1
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1796
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X-Cache
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keep-alive
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16 KB 		Script
General
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https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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accept-language
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Response headers

content-type
text/javascript;charset=utf-8
date
Mon, 23 Jan 2023 19:56:21 GMT
cache-control
max-age=86400
server
expires
Tue, 24 Jan 2023 19:56:21 GMT
gtm.js
www.googletagmanager.com/ 		133 KB
48 KB 		Script
General
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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Google Tag Manager /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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0
last-modified
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server
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vary
Accept-Encoding
content-type
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2 KB 		Script
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https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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H2
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TLS 1.3, , AES_128_GCM
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cloudflare / Express
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
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12 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
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last-modified
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11 KB 		Script
General
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https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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H2
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TLS 1.3, , AES_128_GCM
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2600:9000:2304:1c00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

x-amz-version-id
kGjIZ9LPLSQf8zA_2vmv.YIJZUnJ0sY5
content-encoding
gzip
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last-modified
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server
AmazonS3
x-amz-cf-pop
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1809
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39 KB 		Script
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https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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H2
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TLS 1.3, , AES_128_GCM
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accept-language
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User-Agent
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date
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content-encoding
gzip
strict-transport-security
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gzip
alt-svc
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server
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etag
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vary
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fonts.gstatic.com/s/opensans/v34/ 		44 KB
44 KB 		Font
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https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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H2
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https://fonts.googleapis.com/
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https://www.egain.com
accept-language
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User-Agent
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Response headers

date
Tue, 17 Jan 2023 22:49:22 GMT
x-content-type-options
nosniff
age
508019
content-security-policy-report-only
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General
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https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
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H2
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TLS 1.3, , AES_128_GCM
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accept-language
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Response headers

date
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x-content-type-options
nosniff
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sffe
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fontawesome-webfont.woff2
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76 KB 		Font
General
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https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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https://www.egain.com
accept-language
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Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
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Apache/2.4.29 (Ubuntu)
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30 KB 		Font
General
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https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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Response headers

Date
Mon, 23 Jan 2023 19:56:21 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
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Apache/2.4.29 (Ubuntu)
ETag
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15 KB 		Font
General
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https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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https://fonts.googleapis.com/
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https://www.egain.com
accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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server
sffe
cross-origin-opener-policy
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Sun, 21 Jan 2024 13:48:57 GMT
cx-covid-era.png
hd.egain.com/images/ 		195 KB
196 KB 		Image
General
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https://hd.egain.com/images/cx-covid-era.png
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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TLS 1.3, , AES_128_GCM
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https://www.egain.com/
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77 KB 		Script
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Google Tag Manager /
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accept-language
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date
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content-encoding
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strict-transport-security
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Google Tag Manager
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content-type
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expires
Mon, 23 Jan 2023 19:56:21 GMT
analytics.js
www.google-analytics.com/ 		49 KB
20 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
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nosniff
date
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server
Golfe2
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content-length
20085
expires
Mon, 23 Jan 2023 20:21:46 GMT
js
www.googletagmanager.com/gtag/ 		172 KB
63 KB 		Script
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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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H2
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TLS 1.3, , AES_128_GCM
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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Response headers

date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
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content-type
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expires
Mon, 23 Jan 2023 19:56:21 GMT
/
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2 KB 		Script
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https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1674503781859&cv=11&fst=1674503781859&bg=ffffff&guid=ON&async=1&gtm=2oa1i0&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&auid=600311806.1674503782&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
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H2
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pragma
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date
Mon, 23 Jan 2023 19:56:21 GMT
content-encoding
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a
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604 B 		Script
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Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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accept-language
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https://www.egain.com/
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Response headers

x-77-pop
viennaAT
date
Mon, 23 Jan 2023 19:56:21 GMT
via
1.1 google
content-encoding
gzip
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HIT
x-77-cache
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vary
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content-type
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cache-control
max-age=3600, public
collect
region1.google-analytics.com/g/ 		0
337 B 		Ping
General
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https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1i0&_p=167741188&cid=654925422.1674503782&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1674503781&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 23 Jan 2023 19:56:21 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
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cross-origin
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content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
p
cdn.dreamdata.cloud/api/v1/ 		16 B
32 B 		XHR
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Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
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Google Frontend /
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Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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text/plain

Response headers

date
Mon, 23 Jan 2023 19:56:22 GMT
via
1.1 google
strict-transport-security
max-age=15768000;includeSubdomains
server
Google Frontend
content-type
application/json; charset=utf-8
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*
x-cloud-trace-context
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alt-svc
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content-length
16
56380144.js
bat.bing.com/p/action/ 		0
117 B 		Script
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https://bat.bing.com/p/action/56380144.js
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Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
Mon, 23 Jan 2023 19:56:21 GMT
accept-ch
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collect
www.google-analytics.com/j/ 		4 B
208 B 		XHR
General
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https://www.google-analytics.com/j/collect?v=1&_v=j99&a=167741188&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=894594228&gjid=350464821&cid=654925422.1674503782&tid=UA-15835029-4&_gid=824497119.1674503782&_r=1&_slc=1&gtm=2ou1i0&z=1811395019
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Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
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Resource Hash
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Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 23 Jan 2023 19:56:22 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
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cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
69 B 		XHR
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https://www.google-analytics.com/j/collect?v=1&_v=j99&a=167741188&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=2000552695&gjid=204712489&cid=654925422.1674503782&tid=UA-15835029-4&_gid=824497119.1674503782&_r=1&gtm=2wg1i0NC9SGDL&cd17=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7&z=292022858
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:80c::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
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de-DE,de;q=0.9
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
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www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
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https://www.google.de/pagead/1p-user-list/946629603/?random=1674503781859&cv=11&fst=1674500400000&bg=ffffff&guid=ON&async=1&gtm=2oa1i0&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=779270763&rmt_tld=1&ipr=y
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content-security-policy
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collect
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441 B 		XHR
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strict-transport-security
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EG26912918
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H2
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cache-control
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expires
Tue, 24 Jan 2023 19:56:22 GMT
server
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70 B 		XHR
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https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-15835029-4&cid=654925422.1674503782&jid=2000552695&gjid=204712489&_gid=824497119.1674503782&_u=YADAAUABAAAAACAAI~&z=1523792451
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H2
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pragma
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4
expires
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/
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294 B 		Image
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H2
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TLS 1.3, , AES_128_GCM
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Request headers

accept-language
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https://www.egain.com/
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Response headers

date
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5 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=f7da99bb-e3f1-ea11-a815-000d3a1bb0e7
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Response headers

date
Mon, 23 Jan 2023 19:56:22 GMT
content-encoding
gzip
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date
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content-encoding
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accept-language
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ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=654925422.1674503782&jid=894594228&_u=YADAAUAAAAAAACAAI~&z=1872163632
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Host: www.egain.com
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TLS 1.3, , AES_128_GCM
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accept-language
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pragma
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x-content-type-options
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expires
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ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=654925422.1674503782&jid=894594228&_u=YADAAUAAAAAAACAAI~&z=1872163632
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pragma
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x-content-type-options
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expires
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ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=654925422.1674503782&jid=2000552695&_u=YADAAUABAAAAACAAI~&z=661211107
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pragma
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x-content-type-options
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expires
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ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-15835029-4&cid=654925422.1674503782&jid=2000552695&_u=YADAAUABAAAAACAAI~&z=661211107
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pragma
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x-content-type-options
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expires
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token
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399 B 		XHR
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date
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content-encoding
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x-amz-cf-pop
FRA2-C1
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*
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px4.ads.linkedin.com/
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accept-language
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date
Mon, 23 Jan 2023 19:56:22 GMT
x-li-pop
afd-prod-lor1-x
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AAXy88slPfmh0T/wwb8liw==
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461 B 		Script
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https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
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accept-language
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https://www.egain.com/
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date
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content-encoding
gzip
cf-cache-status
DYNAMIC
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cloudflare
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PHP/7.4.33
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82
cf-ray
78e3179f29a52bf8-FRA
t_prism_sitemessages.php
trackcmp.net/ 		0
315 B 		Script
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https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=2a44b799-596d-4370-bd2c-2925a8d59e3a&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
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H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700:4400::ac40:9197 , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare / PHP/8.1.14
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 19:56:22 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/8.1.14
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-envoy-upstream-service-time
11
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cf-ray
78e317a08b17900a-FRA
content-length
0
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
920 B 		Script
General
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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 23 Jan 2023 19:56:23 GMT
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-length
195
x-ua-compatible
IE=EmulateIE9
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame E991 		124 KB
22 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
Server /
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Mon, 23 Jan 2023 19:56:23 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
Server
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid
c2deb761-c9bf-454f-a274-77c55e3f5625
x-amzn-trace-id
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content-type
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cache-control
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x-amz-apigw-id
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content-length
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checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 3B7E 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:153f:adff:cb23:7692 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
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last-modified
Sat, 10 Dec 2022 01:32:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
region1.google-analytics.com/g/ 		0
45 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe1i0&_p=167741188&cid=654925422.1674503782&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1674503781&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Df7da99bb-e3f1-ea11-a815-000d3a1bb0e7&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Mon, 23 Jan 2023 19:56:26 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontentvisibilityautostatechange undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| GooglebQhCsO object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| onYouTubeIframeAPIReady object| gaGlobal object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| __gaConnectorEventsEmitted function| UET function| UET_init function| UET_push object| ueto_1763119ca8 object| gaplugins object| gaData function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| ziws object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo string| prismGlobalObjectAlias object| visitorGlobalObject function| lintrk boolean| _already_called_lintrk object| eGain

37 Cookies

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.egain.com/ Name: ajs_group_id
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.egain.com/ Name: ajs_anonymous_id
Value: %225af21f78-f656-482d-b38a-be7a0e1c60ed%22
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2 Console Messages

Source Level URL
Text
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
108.128.174.138
13.107.42.14
13.82.107.234
18.66.122.6
2001:4860:4802:34::36
2600:1f14:f4:7d02:153f:adff:cb23:7692
2600:9000:20eb:8a00:2:53b2:240:93a1
2600:9000:2304:1c00:1f:f723:6fc0:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:812::2008
2a00:1450:4001:82f::2003
2a00:1450:400c:c00::9d
2a00:1450:400d:803::2002
2a00:1450:400d:805::200a
2a00:1450:400d:80a::2003
2a00:1450:400d:80a::2004
2a00:1450:400d:80c::200e
2a02:26f0:f700:6::216:5919
2a02:6ea0:cb00::2
34.120.220.80
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