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SAP Services and Support Offerings


SAP SERVICES AND SUPPORT


We're working together to continually drive the successful business outcomes and
value that matter most to you.
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AT SAP, YOUR SUCCESS IS OUR GOAL

The outcomes you need are at the center of everything we do. Through our success
experiences, success extensions, and success services, we can help ensure your
business vision and tech strategy are working as one to create the right results
from the start – and every day after.

LET’S WORK TOGETHER TO MAKE IT HAPPEN.



SELECT YOUR SUCCESS EXPERIENCE



Choose the success experience that best fits your needs. All success experiences
prepare, guide, and engage you to help accelerate your start with SAP solutions
and achieve lasting success.

 * Essential success experience: Establish the foundation to get solutions
   running and offering value with proactive, mission-critical support,
   training, and content.
 * Advanced success experience: Fast track your path to the cloud with customer
   success experts who orchestrate your exclusive content, resources, and
   planning methods.
 * Select success experience: Drive innovation and transform your business with
   a high-touch experience tailored to your individual needs.
   



 * Explore our success experiences

EXTEND YOUR EXPERIENCE



Adjust how we engage with you by choosing the success extensions you need to
create the right experience and ensure your success in the cloud.

 * Activation and optimization services: Add services before go-live to realize
   initial value from your SAP solution faster.
 * Managed business services: Select post-go-live services for managing your
   day-to-day operations.
 * Cloud optimization services: Choose services for staying secure, efficient,
   and compliant in the cloud.
   



 * Explore our success extensions

CHOOSE SPECIFIC SERVICES, TRAINING, AND PARTNERS



Handpick individual services, learning options, and partners that support the
specific projects you’re running right now.

 * Project success: Get support for larger transformation projects and enable a
   smooth introduction of new technologies and projects.
 * Learning success: Access dedicated trainings to maximize the potential of
   your people, close skill gaps, and boost transformation.
 * Partner success: Work with partners that are supported by SAP to ensure a
   unified and optimized experience.
   



 * Explore our success services



Changemakers podcast




Hear the latest game-changing insights from SAP industry experts.




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WE’RE RAISING THE BAR ON WHAT IT MEANS TO RUN BEST

50

YEARS OF DELIVERING VALUE ACROSS 25 INDUSTRIES.





29,000+

SERVICES AND SUPPORT PROFESSIONALS.





100,000+

PARTNER CONSULTANTS CERTIFIED ON SAP SOLUTIONS.







FIND THE RIGHT SUCCESS EXPERIENCE FOR YOUR BUSINESS NEEDS

TAKE A CLOSER LOOK AT OUR SUCCESS EXPERIENCES



Whether you’re implementing a new solution, migrating a legacy solution to the
cloud, or transforming your business, we are committed to helping you achieve
your desired outcomes. SAP offers choice in the success experiences available to
help you wherever you are on your journey.




 * Explore our success experiences




EXPLORE OUR MOST POPULAR OFFERINGS

Select


SAP MAXATTENTION

Embed experts into your organization to help find the right solution to ensure
your business agenda and tech strategy are one with our most comprehensive,
strategic engagement.



 * Learn more

Select


SAP ACTIVEATTENTION

Tap into our global team of experts to assess your current innovation plan and
use proven industry solutions to make your vision a reality with this high-touch
engagement.




 * Learn more

Select


SAP BUSINESS JOURNEYS

Secure a quick, clear path to solving cross-company challenges and creating the
results you need with targeted packages that include a specific scope, timeline,
and cost.



 * Learn more

Advanced


SAP PREFERRED SUCCESS

Yield more value from your cloud solutions and continuously improve business
outcomes with a personal road map for everything from workflows to user
experience to culture.



 * Learn more

Essential


SAP ENTERPRISE SUPPORT

Leverage new innovations, get every bit of value out of your investment from day
one, and protect your business for the long term with our foundational,
proactive success offering.



 * Learn more

Essential


EMBEDDED LAUNCH ACTIVITIES

Achieve measurable value as quickly as possible and shorten the time to first
value by knowing exactly what to expect and what steps to take toward the result
you need.



 * Learn more



CEWE: 50% REDUCTION IN MANUAL PAYMENT PROCESSING TIME


Watch the video

HEWLETT PACKARD ENTERPRISE: DELIVERING INTUITIVE CUSTOMER EXPERIENCES

Watch the video


DISCOVER THE LATEST NEWS AND INSIGHTS FROM SAP

Claudio Muruzabal
President, Cloud Success Services, SAP

FUEL YOUR SUCCESS WITH REIMAGINED CLOUD SERVICES



SAP Sapphire Virtual

Whether you’re deploying something new, moving to the cloud, or transforming
your business, discover how the newly reimagined portfolio of Cloud Success
Services empowers you to reach desired business outcomes.



 * Watch the session replay

Claudio Muruzabal
President, Cloud Success Services, SAP

GETTING TO KNOW CLOUD SUCCESS SERVICES



Learn how more than 22,000 talented people in the Cloud Success Services
organization work to ensure the success of every customer’s cloud journey. 




 * Read the article

Andreas Heckmann
EVP, Head of Customer Solution Support and Innovation, SAP Product Engineering,
SAP

LOOKING AHEAD TO THE UPCOMING TRANSFORMATIVE YEAR



Find out what Andreas Heckmann has to say about the pandemic, technological
innovation, lessons learned, and goals for customer support in 2022 and beyond.




 * Read the article



Innovation and Transformation Newsletter



Learn about the latest updates and news to support your ongoing success.




Subscribe now

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